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Ops - Track MAC address, quality and Serial Number of certain devices we stock locally #260

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danry25 opened this issue Jan 11, 2022 · 4 comments
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enhancement New feature or request internal Helps an internal customer

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@danry25
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danry25 commented Jan 11, 2022

How will this improve revenue or reduce our costs? Please provide a complete explanation!
This will enable easier loading of devices into gdms.cloud, dm.yealink.com and enable tighter inventory management and higher inventory churn.

Is your feature request related to a problem? Please describe.
We have all these phones in stock and we need to use their serial number and MAC to properly manage them in both FusionPBX and the vendor's device management system. When reselling imperfect devices, tracking the quality of the device would also be useful.

Additionally, when a TeleDynamics order ships they provide us the Serial Number and MAC address of the device along with a tracking number. It would be great to track this data.

Describe the solution you'd like
Add this data to our inventory page

Describe alternatives you've considered
Tracking on an out of band spreadsheet is what is currently done, though it gets out of sync and requires manual loading into Yealink and Grandstream's device management systems

@danry25 danry25 added enhancement New feature or request internal Helps an internal customer labels Jan 11, 2022
@danry25 danry25 changed the title Track MAC address, quality and Serial Number of certain devices we stock locally Ops - Track MAC address, quality and Serial Number of certain devices we stock locally Jan 11, 2022
@uncheckederror
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@danry25 can you provide a copy of this spreadsheet?

@danry25
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danry25 commented Feb 10, 2022

To recap @uncheckederror and my conversation, each product item should have a TeleDynamics order ID and a tracking # field.

@uncheckederror
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To recap @uncheckederror and my conversation, each product item should have a TeleDynamics order ID and a tracking # field.

These fields are now live.

@danry25
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danry25 commented Sep 4, 2022

Everything on this issue is complete except what is listed below, closing this issue now.

Additionally, when a TeleDynamics order ships they provide us the Serial Number and MAC address of the device along with a tracking number. It would be great to track this data and use it in issue #281 and inform the customer of the shipping status.

@danry25 danry25 closed this as completed Sep 4, 2022
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