call start with mute option in ios

[rahuljploft]

Version of the agora_rtc_engine

agora_rtc_engine: ^6.5.0

Platforms affected

• Android
• iOS
• macOS
• Windows
• Web

Steps to reproduce

We have implemented agora_rtc_engine: ^6.5.0 into our flutter mobile app however we are facing challenges.

1. When making a call, the receiver is automatically muted for 1 minute. So you need to tap on mute and unmute to speak again. We'd like to mic to be on as default. When making calls android to android, there seems to be no issue however we are experiencing the following issues when users call from iOS to Android and the other way around:
2. When receiving a call, you can accept from the lock screen however you can then not enter the call as the phone is locked. Instead we need the option for it to redirect to unlock the phone first and then automatically direct to the app - how do we do this? - this again is an iOS issue and not an issue with android
3. When the dialler makes a call but then ends the call, the receiver will continue to receive the notification that the call is still active. We need the end of the call to be instantaneous and not continue if the call has ended. How can this be fixed?
   If you can share some guides for this or a video that would be greatly appreciated. (edited)

Expected results

We have implemented agora_rtc_engine: ^6.5.0 into our flutter mobile app however we are facing challenges.

1. When making a call, the receiver is automatically muted for 1 minute. So you need to tap on mute and unmute to speak again. We'd like to mic to be on as default. When making calls android to android, there seems to be no issue however we are experiencing the following issues when users call from iOS to Android and the other way around:
2. When receiving a call, you can accept from the lock screen however you can then not enter the call as the phone is locked. Instead we need the option for it to redirect to unlock the phone first and then automatically direct to the app - how do we do this? - this again is an iOS issue and not an issue with android
3. When the dialler makes a call but then ends the call, the receiver will continue to receive the notification that the call is still active. We need the end of the call to be instantaneous and not continue if the call has ended. How can this be fixed?
   If you can share some guides for this or a video that would be greatly appreciated. (edited)

Actual results

We have implemented agora_rtc_engine: ^6.5.0 into our flutter mobile app however we are facing challenges.

1. When making a call, the receiver is automatically muted for 1 minute. So you need to tap on mute and unmute to speak again. We'd like to mic to be on as default. When making calls android to android, there seems to be no issue however we are experiencing the following issues when users call from iOS to Android and the other way around:
2. When receiving a call, you can accept from the lock screen however you can then not enter the call as the phone is locked. Instead we need the option for it to redirect to unlock the phone first and then automatically direct to the app - how do we do this? - this again is an iOS issue and not an issue with android
3. When the dialler makes a call but then ends the call, the receiver will continue to receive the notification that the call is still active. We need the end of the call to be instantaneous and not continue if the call has ended. How can this be fixed?
   If you can share some guides for this or a video that would be greatly appreciated. (edited)

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[peilinok]

@rahuljploft

It seems that all three issues are related to CallKit. Could you please provide details on how you have integrated CallKit with the Agora RTC SDK? Specifically, how do you join the channel when a call comes in, and what parameters are you using? Additionally, the third issue appears to be purely related to CallKit integration and not related to the Agora RTC SDK.