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The temperature shows abnormality (e.g. GPU = 25°C ) #59

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jikeskj opened this issue Jan 16, 2025 · 7 comments
Open

The temperature shows abnormality (e.g. GPU = 25°C ) #59

jikeskj opened this issue Jan 16, 2025 · 7 comments

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@jikeskj
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jikeskj commented Jan 16, 2025

My computer caused this result after downloading tcc-g15, and reinstalling or restarting my computer didn't fix the issue

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@jikeskj jikeskj changed the title It is displayed at 25 °C all the time The temperature shows abnormality (e.g. GPU = 25°C ) Jan 16, 2025
@jikeskj
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jikeskj commented Jan 17, 2025

Today is the second day but it still shows an anomaly,I can‘t fix it.

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@AlexIII
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AlexIII commented Jan 17, 2025

Hi! What GPU temperature is displayed in the task manager?

@jikeskj
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jikeskj commented Jan 17, 2025

Sorry I forgot to show the real temperature of my GPU, this is the temperature in my task manager and HWM, and the temperature of my tcc-G15.

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@AlexIII
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AlexIII commented Jan 17, 2025

What laptop model do you have? Could you try installing Dell AWCC and see if it shows the temperatures correctly?

@jikeskj
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jikeskj commented Jan 17, 2025

My computer is G15, before using tcc I used AWCC, the temperature display is fine, but using AWCC makes my game very stuck, so I uninstalled it

@AlexIII
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AlexIII commented Jan 17, 2025

TCC uses the same underlying driver as AWCC so it will show the same temperature. Unfortunately, if that driver does not work properly (reporting wrong temperature), there's nothing we can do. TCC just displays the value it reads from the driver.
We cannot use another driver (like HWMonitor) at this moment.

@jikeskj
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jikeskj commented Jan 19, 2025

Ok,I see.Thanks for answering my question.Thank you very muck!

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