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Can't Edit Posts with Korean Language and Numeric Permalinks Set #98763

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ash1eygrace opened this issue Jan 22, 2025 · 8 comments
Open

Can't Edit Posts with Korean Language and Numeric Permalinks Set #98763

ash1eygrace opened this issue Jan 22, 2025 · 8 comments
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Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". [Experiment] AI labels added [Feature Group] Content Management Features related to the tools and screens that admins use to manage their sites core content. [Feature] Permalinks & Slugs Settings and features related to controlling how URLs appear and are generated for a sites. [Feature] Post/Page Editor The editor for editing posts and pages. [Pri] High Address as soon as possible after BLOCKER issues [Status] Auto-allocated [Status] Escalated to Product Ambassadors Triaged To be used when issues have been triaged. [Type] Bug When a feature is broken and / or not performing as intended

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@ash1eygrace
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ash1eygrace commented Jan 22, 2025

Summary

When the WordPress.com account language and site language are set to Korean, and the permalink structure is set to Numeric, attempting to edit posts results in an error:

You attempted to edit an item that doesn't exist. Perhaps it was deleted?

Workaround: Change the account and site language back to English and re-save the Numeric permalink structure.

It's reproducible in core and reported to Gutenberg here: WordPress/gutenberg#68861

Steps to Reproduce:

  1. Go to https://wordpress.com/me/account and set your language to Korean (Save Changes)

  2. Go to https://wordpress.com/settings/general/{siteaddress} and set your site's language to Korean (Save Changes)

  3. Go to {siteaddress}/wp-admin/options-permalink.php and set your permalink structure to Numeric e.g. {siteaddress}/저장소/123 (Save Changes)

  4. Open any post in your editor and see the error:

    English:
    You attempted to edit an item that doesn't exist. Perhaps it was deleted?

    Korean:
    존재하지 않는 아이템을 편집하려고 합니다. 혹시 삭제된 것이 아닌가요?

Observed Behavior:

  • Posts cannot be edited, and the editor displays an error suggesting the item does not exist.

Expected Behavior:

  • Posts should open in the editor without errors, regardless of language or permalink structure settings.

more context:

  • p9F6qB-fTr-p2
  • 8594742-zd-a8c

Site owner impact

Fewer than 20% of the total website/platform users

Severity

Critical

What other impact(s) does this issue have?

No response

If a workaround is available, please outline it here.

Workaround:

  1. Change your dotcom account language to English via: https://wordpress.com/me/account
  2. Change the site’s language to English via: https://wordpress.com/settings/general/{site-address}
  3. Resaved permalinks to Numeric via: /wp-admin/options-permalink.php

Platform

No response

@ash1eygrace ash1eygrace added [Type] Bug When a feature is broken and / or not performing as intended Needs triage Ticket needs to be triaged labels Jan 22, 2025
@github-actions github-actions bot added [Status] Escalated to Product Ambassadors [Pri] High Address as soon as possible after BLOCKER issues [Feature Group] Content Management Features related to the tools and screens that admins use to manage their sites core content. [Feature] Permalinks & Slugs Settings and features related to controlling how URLs appear and are generated for a sites. [Feature] Post/Page Editor The editor for editing posts and pages. labels Jan 22, 2025
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OpenAI suggested the following labels for this issue:

  • [Feature Group] Content Management: The issue pertains to the management of posts, particularly the inability to edit them due to language settings and permalink structure.
  • [Feature] Permalinks & Slugs: The problem specifically involves the permalink structure being set to Numeric, which contributes to the editing error.
  • [Feature] Post/Page Editor: The issue is directly related to the post editing experience, as users are unable to edit their posts without encountering an error.

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This issue could use some more labels, to help prioritize and categorize our work. Could you please add at least a [Type], a [Feature], and a [Pri] label?

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Support References

This comment is automatically generated. Please do not edit it.

  • 8594742-zen

@github-actions github-actions bot added the Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". label Jan 22, 2025
@markbiek
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@ash1eygrace Regarding this

Go to {siteaddress}/wp-admin/options-permalink.php and set your permalink structure to Korean (Save Changes)

I'm not sure which permalink option "Korean" is referring to. Can you give me any more detail?

@ash1eygrace
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ash1eygrace commented Jan 22, 2025

Sorry! Change the permalinks to Numeric! Was copying and pasting all the things to hurry into a meeting, and mixed up the steps! I updated the steps to reproduce!

@markbiek markbiek added Triaged To be used when issues have been triaged. and removed Needs triage Ticket needs to be triaged labels Jan 22, 2025
@matticbot matticbot moved this from Needs Triage to Triaged in Automattic Prioritization: The One Board ™ Jan 22, 2025
@markbiek
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📌 REPRODUCTION RESULTS

I was able to reproduce by following the steps above.

📌 FINDINGS/SCREENSHOTS/VIDEO

Image

📌 ACTIONS

Leaving as high-priority since it blocks people from editing posts.

@ash1eygrace
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For posterity, also reported to Gutenberg here: WordPress/gutenberg#68861

@andres-blanco
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This is being tracked in this issue from Gutenberg and probably be fixed by this PR

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Labels
Customer Report Issues or PRs that were reported via Happiness. Previously known as "Happiness Request". [Experiment] AI labels added [Feature Group] Content Management Features related to the tools and screens that admins use to manage their sites core content. [Feature] Permalinks & Slugs Settings and features related to controlling how URLs appear and are generated for a sites. [Feature] Post/Page Editor The editor for editing posts and pages. [Pri] High Address as soon as possible after BLOCKER issues [Status] Auto-allocated [Status] Escalated to Product Ambassadors Triaged To be used when issues have been triaged. [Type] Bug When a feature is broken and / or not performing as intended
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