Zoom Install Fails On Raspberry Pi 4

[KitchM]

Confirmations

• I searched for similar bug reports in https://github.com/Botspot/pi-apps/issues and found none were relevant.
• I tried updating Pi-Apps and the issue is still not fixed. How to update Pi-Apps?
• IMPORTANT: I promise to respond to comments on this issue and write a good bug report https://www.softwaretestinghelp.com/how-to-write-good-bug-report/

What happened?

The Zoom install routine does not get zoom working.

Description

:/opt/zoom $ ./ZoomLauncher
[BOX64] Dynarec for ARM64, with extension: ASIMD CRC32
[BOX64] Running on Cortex-A72 with 4 cores, pagesize: 4096
[BOX64] Will use hardware counter measured at 54.0 MHz emulating 3.4 GHz
[BOX64] Box64 with Dynarec v0.3.3 6f8f37e8 built on Jan 25 2025 06:31:02
[BOX64] Didn't detect 48bits of address space, considering it's 39bits
[BOX64] Counted 56 Env var
[BOX64] BOX64 LIB PATH:
[BOX64] BOX64 BIN PATH: ./:bin/:/usr/local/sbin/:/usr/local/bin/:/usr/sbin/:/usr/bin/:/sbin/:/bin/:/usr/local/games/:/usr/games/
[BOX64] Looking for ./ZoomLauncher
[BOX64] Rename process to "ZoomLauncher"
[BOX64] Using native(wrapped) libpthread.so.0
[BOX64] Using native(wrapped) libglib-2.0.so.0
[BOX64] Using emulated /usr/lib/box64-x86_64-linux-gnu/libstdc++.so.6
[BOX64] Using emulated /usr/lib/box64-x86_64-linux-gnu/libgcc_s.so.1
[BOX64] Using native(wrapped) libc.so.6
[BOX64] Using native(wrapped) ld-linux-x86-64.so.2
[BOX64] Using native(wrapped) libdl.so.2
[BOX64] Using native(wrapped) libutil.so.1
[BOX64] Using native(wrapped) librt.so.1
[BOX64] Using native(wrapped) libbsd.so.0
[BOX64] Using native(wrapped) libm.so.6

What are your system specs (run the following command in your terminal)?

This is a Raspberry Pi 4 with the latest RPi Bookworm OS.  Your command does nothing on that system.

(Recommended) Error log? Terminal output? Debug messages?

[github-actions]

Hello there 👋
Thanks for submitting your first issue to the Pi-Apps project! We'll try to get back to you as soon as possible.
In the meantime, we encourage you join our Discord server, where you can ask any questions you might have.

Please respond as soon as possible if a Pi-Apps maintainer requests more information from you. Stale issues will be closed after a lengthy period of time with no response.

[Botspot]

This returns nothing on your system??

~/pi-apps/api get_device_info

[Botspot]

It works for me. I just tried it.
You appear to be running Zoom correctly. Does the command ever return you to the :/opt/zoom $ prompt, or does the process seem to stay running forever? Does your CPU usage increase at all when running Zoom?

Try deleting any configuration and running it again:

rm -rf ~/.config/zoom.conf ~/.config/zoomus.conf 

[KitchM]

I got the command to work after the rm one above. The output was:
OS: Debian GNU/Linux 12 (bookworm)
OS architecture: 64-bit
Last updated Pi-Apps on: 01/25/2025
Latest Pi-Apps version: 01/26/2025
Kernel: aarch64 6.6.62+rpt-rpi-v8
Device model: Raspberry Pi 4 Model B Rev 1.5
SOC identifier: bcm2711
Machine-id (hashed): 14a7ee2997b131649d22bd186e62b718618da5c8
Serial-number (hashed): 05e6190cc250b23c7ef1a64b10efde51d06c83cc
Cpu name: Cortex-A72
Ram size: 7.80 GB
Raspberry Pi OS image version: 2024-11-19
Language: en_US.UTF-8

[KitchM]

The commands always return to the place they were run from. The task manager shows it attempting at least four separate instances and then just one, which soon goes away. There is nothing left running after 20-30 seconds or so.

Also, there is never much CPU usage.

[Botspot]

@ptitSeb do you see anything unusual about this user's setup? I'm not sure what else to suggest to them.

[KitchM]

If you think it is important, I could certainly start from scratch and reinstall a fresh copy of Raspberry Pi OS (Bookworm).