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faq.md

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Frequently Asked Questions

Welcome to the CUBID FAQ section! Here, you'll find answers to the most common questions about our digital identity platform. We’ve organized the FAQ into categories for easier navigation. Simply click on a question to reveal the answer.


General Information

  • What is CUBID? +

    CUBID is a digital identity platform designed to secure and verify user identities across various apps and services. It uses identity stamps and trust scores to ensure that users are legitimate while maintaining privacy.

  • How does CUBID work? +

    CUBID uses identity stamps that represent verified aspects of a user’s identity. These stamps build a trust score, which helps verify users across the ecosystem without requiring them to reveal unnecessary personal data.

  • What makes CUBID different from other identity platforms? +

    CUBID offers a unique approach with its privacy-first design, Sybil attack prevention, and reusable identity stamps. Unlike traditional platforms, it focuses on user control over data, zero-knowledge proofs, and collaboration between apps.

  • Who should use CUBID? +

    CUBID is ideal for anyone who wants to protect their digital identity, including users, app developers, and businesses seeking better ways to secure user authentication and prevent fraudulent accounts.


User Identity and Privacy

  • How do identity stamps work in CUBID? +

    Identity stamps are digital credentials that represent verified aspects of your identity. They can come from various trusted sources and help build your “human score,” making you more trustworthy to apps using CUBID.

  • What is a human score and how is it calculated? +

    The human score is a trust measure based on the number and variety of identity stamps a user collects. The more verified stamps you have, the higher your human score, which increases your credibility in the CUBID ecosystem.

  • How does CUBID protect my privacy? +

    CUBID uses zero-knowledge proofs and encryption to ensure that users only share the data they choose, while keeping other information private. It’s designed to prevent unauthorized access and give users full control over their data.

  • What personal data does CUBID collect? +

    CUBID only collects data that you choose to share, such as email, phone numbers, and identity stamps from trusted sources. You remain in control of what is shared with third-party apps.

  • Can I control what information is shared with apps? +

    Yes! CUBID allows you to selectively disclose only the information you want. You can choose which identity stamps to share with each app, ensuring that only relevant data is used.


Using CUBID as a User

  • How do I sign up for CUBID? +

    You can sign up for CUBID through any app or service that supports it. The onboarding process will guide you through collecting identity stamps and setting up your digital identity.

  • How do I collect identity stamps? +

    After signing up, you can start collecting identity stamps from trusted sources. These stamps represent different aspects of your identity, such as email verification, phone number, or other attributes.

  • What can I do if I lose access to my CUBID identity? +

    If you lose access to your identity or feel it’s been compromised, CUBID offers recovery options using alternate verification methods like email, phone, or other identity stamps you’ve previously collected.

  • Can I revoke access to my data once shared with an app? +

    Yes! You can go to your CUBID dashboard and revoke access to your data at any time, ensuring that apps no longer have permission to use your shared information.

  • Can I use CUBID across multiple apps? +

    Absolutely. Once you've set up your identity in CUBID, you can use it across multiple apps without needing to re-verify. Your CUBID identity is reusable, saving time and effort.


Developer and Integration Information

  • How can developers integrate CUBID into their apps? +

    Developers can integrate CUBID using its API and SDK. This allows them to implement secure authentication, identity verification, and Sybil resistance without managing complex user data.

  • What are the main benefits for developers using CUBID? +

    CUBID offers fraud prevention, improved user trust, and simplified authentication. By integrating CUBID, developers can ensure that their users are legitimate without handling personal data directly.

  • How does CUBID handle API requests for identity data? +

    CUBID’s API allows apps to request specific identity stamps from users. Apps can verify the user’s identity based on the information shared while keeping the user’s private data secure.

  • What resources are available for developers to get started with CUBID? +

    Developers have access to detailed API documentation, SDKs, and tutorials to help them integrate CUBID seamlessly into their apps.


Security and Sybil Attack Prevention

  • How does CUBID prevent Sybil attacks? +

    CUBID uses identity stamps and app-scoped UUIDs to ensure that each user is legitimate. This prevents users from creating multiple accounts to gain unfair advantages, such as additional voting power or rewards.

  • What is a Sybil attack, and why should I be concerned about it? +

    A Sybil attack occurs when one user creates multiple accounts to manipulate a system. This can lead to fraud, unfair advantages in voting, gaming, or financial systems. CUBID prevents these attacks through verified identity stamps.

  • What security measures does CUBID use to protect my identity? +

    CUBID uses encryption, zero-knowledge proofs, and secure APIs to protect your identity. All data interactions are encrypted, and CUBID never reveals more information than necessary to third-party apps.

  • How does CUBID ensure that my identity is not compromised? +

    CUBID allows you to control which data is shared, and with whom. In case of a compromised account, CUBID provides recovery methods to regain access using alternate identity stamps.


Troubleshooting and Support

  • What should I do if I have trouble logging into CUBID? +

    If you have trouble logging into CUBID, ensure that your identity stamps are up to date. You can also reset your authentication methods or contact support for further assistance.

  • How can I recover my account if it's compromised? +

    If your CUBID account is compromised, you can recover it using alternate identity verification methods like email or phone. Contact support if additional help is needed.

  • Who do I contact for technical support? +

    You can reach out to CUBID’s technical support team through the app or website where you are using CUBID. SOur curent support is email based, and we will soon introduce a chat bot, live chat, and phone a help desk.

  • How can I reset or update my personal information in CUBID? +

    You can update your personal information either through the 3rd part app you connected to CUBID, or through your CUBID dashboard. The current dashvoard is called CUBID Passport where you can manage your identity stamps and modify details like your email or phone number.


Pricing

  • How much does CUBID cost? +

    CUBID is FREE to use! Yes, you read that right. We are currently offering CUBID for free to all users and developers.

  • Is CUBID free for developers and businesses? +

    Absolutely! Developers and founders who sign up now will get the first full year of services for free. We haven’t finalized our pricing model yet, so this is a great opportunity to take advantage of our free offering. Apps that collaborate with us during this early phase may even have their free period extended.

  • Will CUBID remain free for users? +

    Yes, CUBID will ALWAYS be free for end users.

    However, we encourage donations to help keep CUBID free for longer for app developers too. Your support helps us maintain and improve the platform without introducing costs to users.

  • What will pricing look like in the future? +

    We’re still figuring out the right pricing model for developers and apps. One possible future pricing structure could involve a small monthly fee for apps, tiered by the number of monthly active users. If you're curious about what the future holds, we’d love to hear from you! Let’s explore ways to keep CUBID free for as long as possible through grants and donations.


Legal and Compliance

  • Is CUBID GDPR-compliant? +

    Yes, CUBID complies with GDPR regulations by giving users control over their data and providing options for data access, portability, and deletion.

  • How does CUBID handle data privacy regulations? +

    CUBID is designed with privacy in mind and adheres to global data protection standards. It provides tools for users to manage their data and share only what is necessary.

  • What are my rights regarding data stored in CUBID? +

    Users have the right to access, update, or delete their own data stored in CUBID at any time. CUBID provides transparency about data usage and also allows you to revoke permissions whenever needed.


Future Features and Roadmap

  • What new features are coming to CUBID? +

    CUBID’s roadmap includes expanded authentication methods, more granular privacy controls, and advanced identity stamp management features. Stay tuned for updates!

  • How does CUBID plan to evolve in the future? +

    CUBID aims to further improve its digital identity ecosystem by expanding integrations, enhancing Sybil attack defenses, and offering more flexibility in how users manage their identities.

  • Will CUBID support additional authentication methods? +

    Yes, CUBID plans to support more authentication methods in the future, including biometric options and additional third-party identity verification services.