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Booting DTS v2.0.0 through iPXE has no internet #1142

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WiktorG351 opened this issue Nov 18, 2024 · 5 comments
Open

Booting DTS v2.0.0 through iPXE has no internet #1142

WiktorG351 opened this issue Nov 18, 2024 · 5 comments
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bug Something isn't working DasharoToolsSuite needs review novacustom_v54_mtl NovaCustom V54 Series novacustom_v56_mtl NovaCustom V56 Series

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@WiktorG351
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WiktorG351 commented Nov 18, 2024

Component

Dasharo Tools Suite

Device

NovaCustom V54 14th Gen, NovaCustom V56 14th Gen

Dasharo version

v0.9.0-rc7

Dasharo Tools Suite version

v2.0.0

Test case ID

DTS007.001

Brief summary

When booting DTS v2.0.0 through iPXE on a Novacustom V54/V56 laptop, the internet doesn't work. It's assumed to be some sort of driver issue, here are logs from dmesg

How reproducible

always

How to reproduce

boot DTS v2.0.0 through iPXE on a Novacustom V54/V56 with Dasharo v0.9.0-rc7

Expected behavior

we have internet access through the ethernet port

Actual behavior

we don't have internet access

Screenshots

No response

Additional context

No response

Solutions you've tried

No response

@WiktorG351 WiktorG351 added bug Something isn't working needs review labels Nov 18, 2024
@github-actions github-actions bot added DasharoToolsSuite novacustom_v54_mtl NovaCustom V54 Series novacustom_v56_mtl NovaCustom V56 Series labels Nov 18, 2024
@WiktorG351 WiktorG351 changed the title Booting DTS2.0.0 through iPXE has no internet Booting DTS v2.0.0 through iPXE has no internet Nov 18, 2024
@mkopec
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mkopec commented Jan 9, 2025

maybe the GbE region got wiped? That would result in ethernet not working

@WiktorG351
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Well I'm not exactly sure about the GbE region on that particular platform.
But when booting DTS v2.0.0 through USB, the internet works just fine.
It's when we boot through iPXE that we get the issue.
Surely this can't be caused by a firmware issue?

@macpijan
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@mkopec

Surely this can't be caused by a firmware issue?

Do you have an educated guess here?

But when booting DTS v2.0.0 through USB, the internet works just fine. It's when we boot through iPXE that we get the issue.

Have we tried a more recent version as well? We have another report that the problem is present in the latest DTS version as well.

@mkopec
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mkopec commented Jan 20, 2025

Do you have an educated guess here?

Could be something related to the broken reset issue in i219, maybe Linux is having trouble taking over the adapter after iPXE? From the linked dmesg:

[   20.015245] e1000e 0000:00:1f.6 eno0: Reset adapter unexpectedly
[   23.831647] e1000e 0000:00:1f.6 eno0: NIC Link is Up 1000 Mbps Full Duplex, Flow Control: None
[   25.776717] e1000e 0000:00:1f.6 eno0: Detected Hardware Unit Hang:

looks pretty suspicious

@PLangowski
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PLangowski commented Jan 29, 2025

The issue also occurs on DTS v2.1.3. Could be a driver issue. What network driver are we using?

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Labels
bug Something isn't working DasharoToolsSuite needs review novacustom_v54_mtl NovaCustom V54 Series novacustom_v56_mtl NovaCustom V56 Series
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