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When trying to boot the ESXI 8.0U3 intaller on VP6670 or VP6650 platforms it will hang on Shutting down firmware services.... When installer is booted manually from the uefi shell with -V (verbose option) we can see the following output before it hangs:
Shutting down firmware services...
Measuring existing page tables...
...allocating new page tables...
..will move 3 pages to 0x6be7e000
About to ExitBootServices...
...successful
Copying page tables...
...switching page tables 1...
...running on new page tables
Scanning system tables...
How reproducible
100%
How to reproduce
Insert a flash drive with ESXI installer into the DUT. Power on the DUT and boot from the flash drive.
Expected behavior
ESXI installer boots correctly.
Actual behavior
ESXI installer hangs on Shutting down firmware services...
Screenshots
No response
Additional context
No response
Solutions you've tried
The following solutions were tested:
booting the installer headless (-H option)
booting the installer with workarounds disabled (-Q option)
booting the installer without UEFI runtime services support (-U option)
Examining the bootloader code, I was able to determine based on the output that the installer produces before hanging that it hangs after mboot/system.c line 239. Most likely on function e820_mmap_merge or system_blacklist_memory.
This explains why the latter two solutions did not work - installer crashes before those parameters take any effect.
The text was updated successfully, but these errors were encountered:
Last time I fixed the hang it was occurring at ...switching page tables 1.... Now it seems like another issue popped up, probably due to an updated version of ESXi. Well, this calls again for more debugging and analysis @BeataZdunczyk
Component
Dasharo firmware
Device
Protectli VP6670, Protectli VP6650
Dasharo version
v0.9.1
Dasharo Tools Suite version
No response
Test case ID
No response
Brief summary
When trying to boot the ESXI 8.0U3 intaller on VP6670 or VP6650 platforms it will hang on
Shutting down firmware services...
. When installer is booted manually from the uefi shell with -V (verbose option) we can see the following output before it hangs:How reproducible
100%
How to reproduce
Insert a flash drive with ESXI installer into the DUT. Power on the DUT and boot from the flash drive.
Expected behavior
ESXI installer boots correctly.
Actual behavior
ESXI installer hangs on
Shutting down firmware services...
Screenshots
No response
Additional context
No response
Solutions you've tried
The following solutions were tested:
Examining the bootloader code, I was able to determine based on the output that the installer produces before hanging that it hangs after mboot/system.c line 239. Most likely on function
e820_mmap_merge
orsystem_blacklist_memory
.This explains why the latter two solutions did not work - installer crashes before those parameters take any effect.
The text was updated successfully, but these errors were encountered: