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<!DOCTYPE html> <html class="ltr" dir="ltr" lang="nl" ng-app="app"> <head prefix="og: http://ogp.me/ns# fb: http://ogp.me/ns/fb#"> <title>Algemene voorwaarden - Deliveroo Foodscene</title> <meta charset="utf-8"> <meta http-equiv="X-UA-Compatible", content="IE=edge,chrome=1"> <meta name="description", content="Algemene voorwaarden"> <meta name="keywords", content="Algemene voorwaarden"> <meta name="author", content="Deliveroo"> <meta rel="canonical", href="https://foodscene.deliveroo.nl/terms.html"> <meta content="Algemene voorwaarden" property="og:title"> <meta content="Algemene voorwaarden" name="description" property="og:description"> <meta content="https://foodscene.deliveroo.nl/assets/images/social/deliveroo.png?v=1.00" property="og:image"> <meta content="Deliveroo Foodscene" property="og:site_name"> <meta content="website" property="og:type"> <meta content="https://foodscene.deliveroo.nl/terms.html" property="og:url"> <meta content="nl_NL" property="og:locale"> <meta content="", property="fb:app_id"> <link rel="icon" href="/favicon.ico" type="image/ico"> <meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1, user-scalable=no"> <meta name="mobile-web-app-capable" content="yes"> <meta name="twitter:site" content="@deliveroo"> <meta name="twitter:card" content="summary_large_image"> <meta name="twitter:creator" content="@deliveroo"> <meta name="twitter:title" content="Algemene voorwaarden"> <meta name="twitter:description" content="Algemene voorwaarden"> <meta name="twitter:image" content="https://foodscene.deliveroo.nl/assets/images/social/deliveroo.png?v=1.00"> <meta content="https://foodscene.deliveroo.nl" property="twitter:domain"> <link href="/assets/stylesheets/all.bundle-08a9a657.css" rel="stylesheet" media="all"/> <script async src="https://www.googletagmanager.com/gtag/js?id=UA-91187322-4"></script> <script>
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</script> </head> <body data-locale="nl" data-facebookappid="1099399886854279" data-facebooklocale="nl_NL" itemscope="itemscope" itemtype="https://schema.org/WebPage" data-url="https://deliveroo.nl" data-domain="https://foodscene.deliveroo.nl" ng-controller="RootController as Root"> <nav class="navbar navbar-default navbar-fixed-top" id="navbar" role="navigation"> <div class="container"> <div class="navbar-header"> <button class="navbar-toggle collapsed" data-toggle="collapse" data-target="#navbar-collapse" aria-expanded="false"> <span class="sr-only">Toggle navigation</span> <span class="icon-bar"></span> <span class="icon-bar"></span> <span class="icon-bar"></span> </button> <a href="/" class="navbar-brand"> <span itemprop="headline" class="sr-only">Deliveroo</span> </a> </div> <div class="navbar-collapse collapse" id="navbar-collapse"> <span class="hidden-sm hidden-md hidden-lg"> <form class="navbar-form navbar-left" role="search" method="get" action="/search"> <div 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aria-expanded="false" class="dropdown-toggle" data-toggle="dropdown" href="javascript:;" role="button" type="button"> <span class="fa flag-icon flag-icon-nl"></span> <span class="dropdown__icon"></span> </a> <ul class="dropdown-menu" aria-labelledby="dropdownMenu1" role="menu"> <li> <a href="https://foodscene.deliveroo.com.au/"> Australia </a> </li> <li> <a href="https://foodscene.deliveroo.be/"> Belgium </a> </li> <li> <a href="https://foodscene.deliveroo.fr/"> Frankrijk </a> </li> <li> <a href="https://foodscene.deliveroo.hk/"> Hong Kong </a> </li> <li> <a href="https://foodscene.deliveroo.ie/"> Ierland </a> </li> <li> <a href="https://foodscene.deliveroo.it/"> Italië </a> </li> <li> <a href="https://foodscene.deliveroo.com.kw"> Kuwait </a> </li> <li> <a href="https://foodscene.deliveroo.com.sg/"> Singapore </a> </li> <li> <a href="https://foodscene.deliveroo.es/"> Spain </a> </li> <li> <a href="https://foodscene.deliveroo.co.uk/"> VK </a> </li> <li> <a href="https://foodscene.deliveroo.ae/"> VAE </a> </li> </ul> </li> </ul> </div> </div> </nav> <div class="container"> <div class="row"> <div class="col-md-8 col-xs-12"> <div class="blog-category terms "> <div class="page-strip"> <h1 class="heading page-strip__heading"> Algemene voorwaarden </h1> </div> <div class="blog-category__list clearfix"> <div class="row"> <div class="col-xs-12 col-sm-6"> <article class="post-card" role="article" itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting"> <div class="post-card__container"> </div> <div class="post-card__content"> <div class="post-card__category"> <a href="/terms.html">TERMS</a> </div> <div class="post-card--detail"> <h4 class="heading post-card__heading" itemprop="name" rel="nofollow bookmark"> <a href="/terms/deliveroo-january-2022-customer-survey.html">Deze verloting (de 'verloting') wordt georganiseerd door Opinium Research LLP ('Opinium')</a> </h4> </div> </div> <div class="post-card__action"> <span class="post-card__readtime"> 4 Leestijd </span> <div class="post-card__button"> <a class="btn btn-primary btn-xs" href="/terms/deliveroo-january-2022-customer-survey.html" role="button" type="button"> Lees meer </a> </div> </div> </article> </div> <div class="col-xs-12 col-sm-6"> <article class="post-card" role="article" itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting"> <div class="post-card__container"> </div> <div class="post-card__content"> <div class="post-card__category"> <a href="/terms.html">TERMS</a> </div> <div class="post-card--detail"> <h4 class="heading post-card__heading" itemprop="name" rel="nofollow bookmark"> <a href="/terms/terms-and-conditions-free-delivery-for-new-customers.html">New Customer Free Delivery Promotion - Terms and Conditions</a> </h4> </div> </div> <div class="post-card__action"> <span class="post-card__readtime"> 8 Leestijd </span> <div class="post-card__button"> <a class="btn btn-primary btn-xs" href="/terms/terms-and-conditions-free-delivery-for-new-customers.html" role="button" type="button"> Lees meer </a> </div> </div> </article> </div> <div class="col-xs-12 col-sm-6"> <article class="post-card" role="article" itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting"> <div class="post-card__container"> </div> <div class="post-card__content"> <div class="post-card__category"> <a href="/terms.html">TERMS</a> </div> <div class="post-card--detail"> <h4 class="heading post-card__heading" itemprop="name" rel="nofollow bookmark"> <a href="/terms/terms-and-conditions-ben-and-jerrys-promotion.html">Ben and Jerrys Promotion Terms and Conditions</a> </h4> </div> </div> <div class="post-card__action"> <span class="post-card__readtime"> 9 Leestijd </span> <div class="post-card__button"> <a class="btn btn-primary btn-xs" href="/terms/terms-and-conditions-ben-and-jerrys-promotion.html" role="button" type="button"> Lees meer </a> </div> </div> </article> </div> <div class="col-xs-12 col-sm-6"> <article class="post-card" role="article" itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting"> <div class="post-card__container"> </div> <div class="post-card__content"> <div class="post-card__category"> <a href="/terms.html">TERMS</a> </div> <div class="post-card--detail"> <h4 class="heading post-card__heading" itemprop="name" rel="nofollow bookmark"> <a href="/terms/terms-and-conditions-tip-matching.html">Tip matching by Deliveroo June 2020</a> </h4> </div> </div> <div class="post-card__action"> <span class="post-card__readtime"> 2 Leestijd </span> <div class="post-card__button"> <a class="btn btn-primary btn-xs" href="/terms/terms-and-conditions-tip-matching.html" role="button" type="button"> Lees meer </a> </div> </div> </article> </div> <div class="col-xs-12 col-sm-6"> <article class="post-card" role="article" itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting"> <div class="post-card__container"> </div> <div class="post-card__content"> <div class="post-card__category"> <a href="/terms.html">TERMS</a> </div> <div class="post-card--detail"> <h4 class="heading post-card__heading" itemprop="name" rel="nofollow bookmark"> <a href="/terms/punch-card-offer.html">Bestel drie keer en krijg € 10 korting op je volgende bestelling, 19 maart 2019</a> </h4> </div> </div> <div class="post-card__action"> <span class="post-card__readtime"> 1 Leestijd </span> <div class="post-card__button"> <a class="btn btn-primary btn-xs" href="/terms/punch-card-offer.html" role="button" type="button"> Lees meer </a> </div> </div> </article> </div> <div class="col-xs-12 col-sm-6"> <article class="post-card" role="article" itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting"> <div class="post-card__container"> </div> <div class="post-card__content"> <div class="post-card__category"> <a href="/terms.html">TERMS</a> </div> <div class="post-card--detail"> <h4 class="heading post-card__heading" itemprop="name" rel="nofollow bookmark"> <a href="/terms/terms-and-conditions-ohana.html">Actievoorwaarden - Ohana</a> </h4> </div> </div> <div class="post-card__action"> <span class="post-card__readtime"> 3 Leestijd </span> <div class="post-card__button"> <a class="btn btn-primary btn-xs" href="/terms/terms-and-conditions-ohana.html" role="button" type="button"> Lees meer </a> </div> </div> </article> </div> <div class="col-xs-12 col-sm-6"> <article class="post-card" role="article" itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting"> <div class="post-card__container"> </div> <div class="post-card__content"> <div class="post-card__category"> <a href="/terms.html">TERMS</a> </div> <div class="post-card--detail"> <h4 class="heading post-card__heading" itemprop="name" rel="nofollow bookmark"> <a href="/terms/terms-and-conditions-sugo.html">Actievoorwaarden - Sugo</a> </h4> </div> </div> <div class="post-card__action"> <span class="post-card__readtime"> 3 Leestijd </span> <div class="post-card__button"> <a class="btn btn-primary btn-xs" href="/terms/terms-and-conditions-sugo.html" role="button" type="button"> Lees meer </a> </div> </div> </article> </div> <div class="col-xs-12 col-sm-6"> <article class="post-card" role="article" itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting"> <div class="post-card__container"> </div> <div class="post-card__content"> <div class="post-card__category"> <a href="/terms.html">TERMS</a> </div> <div class="post-card--detail"> <h4 class="heading post-card__heading" itemprop="name" rel="nofollow bookmark"> <a href="/terms/terms-and-conditions-vaderdag.html"></a> </h4> </div> </div> <div class="post-card__action"> <span class="post-card__readtime"> 4 Leestijd </span> <div class="post-card__button"> <a class="btn btn-primary btn-xs" href="/terms/terms-and-conditions-vaderdag.html" role="button" type="button"> Lees meer </a> </div> </div> </article> </div> <div class="col-xs-12 col-sm-6"> <article class="post-card" role="article" itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting"> <div class="post-card__container"> </div> <div class="post-card__content"> <div class="post-card__category"> <a href="/terms.html">TERMS</a> </div> <div class="post-card--detail"> <h4 class="heading post-card__heading" itemprop="name" rel="nofollow bookmark"> <a href="/terms/terms-and-conditions-the-poke-box.html">Actievoorwaarden - The Poke Box</a> </h4> </div> </div> <div class="post-card__action"> <span class="post-card__readtime"> 3 Leestijd </span> <div class="post-card__button"> <a class="btn btn-primary btn-xs" href="/terms/terms-and-conditions-the-poke-box.html" role="button" type="button"> Lees meer </a> </div> </div> </article> </div> <div class="col-xs-12 col-sm-6"> <article class="post-card" role="article" itemprop="blogPost" itemscope itemtype="http://schema.org/BlogPosting"> <div class="post-card__container"> </div> <div class="post-card__content"> <div class="post-card__category"> <a href="/terms.html">TERMS</a> </div> <div class="post-card--detail"> <h4 class="heading post-card__heading" itemprop="name" rel="nofollow bookmark"> <a href="/terms/deliveroo-for-business-referral-campaign-2019-01-17.html">Deliveroo for Business - Referral Campaign</a> </h4> </div> </div> <div class="post-card__action"> <span class="post-card__readtime"> 2 Leestijd </span> <div class="post-card__button"> <a class="btn btn-primary btn-xs" href="/terms/deliveroo-for-business-referral-campaign-2019-01-17.html" role="button" type="button"> Lees meer </a> </div> </div> </article> </div> </div> </div> <div class="blog-category__pagination"> <nav class="text-center" aria-label="Page navigation"> <ul class="pagination "> <li class="active"> <span class="pagination__link">1</span> </li> <li> <a href="/terms/page/2.html" class="pagination__link">2</a> </li> <li> <a href="/terms/page/2.html" aria-label="Next" class="pagination__link""> <span class="fa fa-angle-right"></span> </a> </li> </ul> </nav> </div> </div> </div> <div class="col-md-4 col-xs-12"> <aside class="sidebar"> <section class="search hidden-xs hidden-sm search--no-background" ng-cloak ng-show="Root.searchOpen"> <form class="search__form" method="get" action="/search"> <div class="form-group"> <label class="control-label sr-only" for="q"> Zoek in Deliveroo Foodscene </label> <div class="input-group input-group-lg"> <input name="q" class="form-control" id="q" placeholder="Zoek in Deliveroo Foodscene" required="required"/> <span class="input-group-btn"> <button class="btn btn-default search__button" type="submit"> Zoek </button> </span> </div> </div> </form> </section> <section class="find-food" ng-controller="FindFoodController as findFood"> <div id="resolutionSize" class="hidden-xs hidden-sm visible-md visible-lg"></div> <div class="find-food__position find-food--aubergine"> <form class="find-food__form" name="findFoodForm" novalidate role="form" ng-submit="findFood.findFood($event, findFoodForm.$valid)"> <div class="form-group"> <label class="control-label " for="post_code"> Jouw favoriete restaurants, bij jou bezorgd </label> <div class="input-group input-group-lg"> <input name="post_code" class="form-control" id="post_code" ng-model="findFood.formData.post_code" placeholder="Voer je adres in" required="required"/> <span class="input-group-btn"> <button class="btn btn-default find-food__button" type="submit"> Vind eten </button> </span> </div> </div> </form> <div class="find-food__error ng-cloak" ng-if="findFood.showError"> <p>Sorry, we bezorgen momenteel niet in deze buurt</p> </div> <a href="https://deliveroo.nl" class="find-food__link text-right" title="Deliveroo link"> Deliveroo <i class="fa fa-link-ext"></i> </a> </div> </section> <section class="social"> <h4 class="heading sidebar__elements__heading"> Facebook </h4> <div class="social__facebook"> <div class="fb-page" data-href="https://www.facebook.com/deliveroo.uk" data-small-header="true" width="500"> <blockquote class="fb-xfbml-parse-ignore" cite="https://www.facebook.com/deliveroo.uk"> <a href="https://www.facebook.com/deliveroo.uk">Deliveroo</a> </blockquote> </div> </div> </section> <div class="sidebar__elements"> <section class="blog-recent"> <h4 class="heading sidebar__elements__heading"> Nieuwe artikelen </h4> <dl class="blog-recent__list dl-horizontal"> <dt class="blog-recent__dt"> <span class="label blog-recent__label label-info" itemprop title=""> Jul 21 </span> </dt> <dd class="blog-recent__dd"> <a href="/promoties/hallozaandam-flyeractie.html" class="blog-recent__link heading--truncate">Voorwaarden €15 korting voor nieuwe klanten Zaandam</a> </dd> <dt class="blog-recent__dt"> <span class="label blog-recent__label label-info" itemprop title=""> Jul 7 </span> </dt> <dd class="blog-recent__dd"> <a href="/promoties/tour-de-food-winactie.html" class="blog-recent__link heading--truncate">Actievoorwaarden Deliveroo Nederland</a> </dd> <dt class="blog-recent__dt"> <span class="label blog-recent__label label-info" itemprop title=""> Jun 23 </span> </dt> <dd class="blog-recent__dd"> <a href="/promoties/algemene-voorwaarden-gratis-bezorging-30-dagen-juni.html" class="blog-recent__link heading--truncate">Algemene voorwaarden 30 dagen gratis bezorging nieuwe klanten</a> </dd> <dt class="blog-recent__dt"> <span class="label blog-recent__label label-info" itemprop title=""> Jun 10 </span> </dt> <dd class="blog-recent__dd"> <a href="/promoties/albert-heijn-winacties.html" class="blog-recent__link heading--truncate">Actievoorwaarden Deliveroo Nederland</a> </dd> <dt class="blog-recent__dt"> <span class="label blog-recent__label label-info" itemprop title=""> May 31 </span> </dt> <dd class="blog-recent__dd"> <a href="/promoties/zaandam15-welkomzaandam.html" class="blog-recent__link heading--truncate">Voorwaarden €15 korting voor nieuwe klanten Zaandam</a> </dd> </dl> </section> <section class="tag-cloud"> <h4 class="heading sidebar__elements__heading"> Tags </h4> <div class="tag-cloud__tags"> <a href="/tag/amsterdam.html" class="tag-cloud__tag label label-info" style="font-size: 200%"> amsterdam </a> <a href="/tag/rotterdam.html" class="tag-cloud__tag label label-info" style="font-size: 164%"> rotterdam </a> <a href="/tag/deliveroo.html" class="tag-cloud__tag label label-info" style="font-size: 153%"> deliveroo </a> <a href="/tag/utrecht.html" class="tag-cloud__tag label label-info" style="font-size: 137%"> utrecht </a> <a href="/tag/den-haag.html" class="tag-cloud__tag label label-info" style="font-size: 134%"> den haag </a> <a href="/tag/kitchen-stories.html" class="tag-cloud__tag label label-info" style="font-size: 128%"> kitchen stories </a> <a href="/tag/haarlem.html" class="tag-cloud__tag label label-info" style="font-size: 117%"> haarlem </a> <a href="/tag/terms.html" class="tag-cloud__tag label label-info" style="font-size: 105%"> terms </a> <a href="/tag/eindhoven.html" class="tag-cloud__tag label label-info" style="font-size: 102%"> eindhoven </a> <a href="/tag/vegetarisch.html" class="tag-cloud__tag label label-info" style="font-size: 100%"> vegetarisch </a> <a href="/tag/pizza.html" class="tag-cloud__tag label label-info" style="font-size: 100%"> pizza </a> <a href="/tag/bezorging.html" class="tag-cloud__tag label label-info" style="font-size: 97%"> bezorging </a> <a href="/tag/conditions.html" class="tag-cloud__tag label label-info" style="font-size: 97%"> conditions </a> <a href="/tag/italiaans.html" class="tag-cloud__tag label label-info" style="font-size: 95%"> italiaans </a> <a href="/tag/actievoorwaarden.html" class="tag-cloud__tag label label-info" style="font-size: 95%"> actievoorwaarden </a> <a href="/tag/restaurants.html" class="tag-cloud__tag label label-info" style="font-size: 93%"> restaurants </a> <a href="/tag/leiden.html" class="tag-cloud__tag label label-info" style="font-size: 87%"> leiden </a> <a href="/tag/gezond.html" class="tag-cloud__tag label label-info" style="font-size: 85%"> gezond </a> <a href="/tag/ontbijt.html" class="tag-cloud__tag label label-info" style="font-size: 82%"> ontbijt </a> <a href="/tag/dessert.html" class="tag-cloud__tag label label-info" style="font-size: 80%"> dessert </a> </div> </section> <section class="blog-archive"> <h4 class="heading sidebar__elements__heading"> Archief </h4> <dl class="blog-archive__list list-unstyled"> <dt class="blog-archive__dt"> <a href="/archive/2022.html"> 2022 <span class="badge "> 18 </span> </a> </dt> </dl> <dl class="blog-archive__list list-unstyled"> <dt class="blog-archive__dt"> <a href="/archive/2021.html"> 2021 <span class="badge "> 29 </span> </a> </dt> </dl> <dl class="blog-archive__list list-unstyled"> <dt class="blog-archive__dt"> <a href="/archive/2020.html"> 2020 <span class="badge "> 15 </span> </a> </dt> </dl> <dl class="blog-archive__list list-unstyled"> <dt class="blog-archive__dt"> <a href="/archive/2019.html"> 2019 <span class="badge "> 110 </span> </a> </dt> </dl> <dl class="blog-archive__list list-unstyled"> <dt class="blog-archive__dt"> <a href="/archive/2018.html"> 2018 <span class="badge "> 253 </span> </a> </dt> </dl> <dl class="blog-archive__list list-unstyled"> <dt class="blog-archive__dt"> <a href="/archive/2017.html"> 2017 <span class="badge "> 164 </span> </a> </dt> </dl> <dl class="blog-archive__list list-unstyled"> <dt class="blog-archive__dt"> <a href="/archive/2016.html"> 2016 <span class="badge "> 64 </span> </a> </dt> </dl> <dl class="blog-archive__list list-unstyled"> <dt class="blog-archive__dt"> <a href="/archive/2010.html"> 2010 <span class="badge "> 1 </span> </a> </dt> </dl> </section> </div> </aside> </div> </div> </div> <section class="app-store text-center"> <figure class="image" itemprop="image" itemscope itemtype="http://schema.org/ImageObject"> <img src="/assets/images/app-store/icon-app.png" alt="Deliveroo application" class="image__img app-store__icon" itemprop="contentUrl"/> </figure> <p>Download de App op iPhone of Android</p> <a href="https://itunes.apple.com/nl/app/deliveroo/id1001501844?mt=8&$desktop_url=https%3A%2F%2Fitunes.apple.com%2Fnl%2Fapp%2Fdeliveroo%2Fid1001501844%3Fmt%3D8&$deeplink_path=%2Fen%2F&$fallback_url=https%3A%2F%2Fitunes.apple.com%2Fnl%2Fapp%2Fdeliveroo%2Fid1001501844%3Fmt%3D8&guid=89e0c914-35c4-4dd5-b6db-c1efc6685ed6&_branch_match_id=355650675753638246" target="_blank" rel="noopener"> <figure class="image" itemprop="image" itemscope itemtype="http://schema.org/ImageObject"> <img src="/assets/images/app-store/apple-store-nl.svg" alt="Deliveroo iPhone application" class="image__img app-store__itunes" itemprop="contentUrl"/> </figure> </a> <a 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