Add Dynatrace as a Supported Analytics Tool

[regicsolutions]

Summary

Setting up, maintaining, and iterating on an instance of Backstage can be a large investment. To help measure return on this investment, Backstage comes with an event-based Analytics API that grants app integrators the flexibility to collect and analyze Backstage usage in the analytics tool of their choice, while providing plugin developers a standard interface for instrumenting key user interactions. Dynatrace is currently not supported analytics tools according to the Backstage documentation.

Feature Suggestion

Create a Analytics module for Dynatrace similar to the analytics-module-matomo

Possible Implementation

https://github.com/janus-idp/backstage-plugins/blob/main/plugins/analytics-module-matomo/

Context

https://backstage.io/docs/plugins/analytics/

[MrManny]

Hi @regicsolutions!

Thank you for your request. We would be delighted to review and approve any PRs in that area. Currently, we lack the capacity to commit to looking into this.
Out of curiosity, do you have specific use cases in mind?

[fjudith]

Hi @regicsolutions!

Thank you for your request. We would be delighted to review and approve any PRs in that area. Currently, we lack the capacity to commit to looking into this. Out of curiosity, do you have specific use cases in mind?

The Backstage Analytics API has the advantage against the Real User Monitoring (RUM) to manage the tracking through the backend. While RUM leverage classic index.html injection, which is usually blocked by corporate proxy, browser policies or ad-blocker.

The plugin should just send the tracking data to Dynatrace endpoint (see example)