Slow Product Browser loads

[Keelan-Moore]

Hi there!

I have a site hosted on vercel and I've been experiencing incredibly slow load times. It seems like as the component loads, it displays a greyboxed outline of a store page before pulling the actual store images down. Even this takes 45 seconds at times.

I've tried reaching out to ECWID support but failed, they seem to have no issue loading the page but in South Africa across multiple devices and multiple internet connections its slow to the point that customers are asking if my store is broken.

Even if I can just show a loading bar or something until the script loads it would be better. My store URL is https://madebypigeons.co.za/shop if that helps.

Any assistance would be incredibly appreciated.

[meteor-ec]

Hi @Keelan-Moore

This is Ilnur from Ecwid by Lightspeed team.

I’m sorry to hear that you’re having issues with our solution. I'll look into it deeper soon.

[Keelan-Moore]

Thanks Ilnur! Please let me know if there are any specifics from my project or details you'd like to see, or that would help you.