From a3f4b186ba47807d1116fb6cc8309a76f78526e9 Mon Sep 17 00:00:00 2001 From: ppawlowski Date: Fri, 24 Jan 2025 13:08:19 +0100 Subject: [PATCH] Clarify when message should be sent --- src/handbook/development/ops/maintenance.md | 4 +++- 1 file changed, 3 insertions(+), 1 deletion(-) diff --git a/src/handbook/development/ops/maintenance.md b/src/handbook/development/ops/maintenance.md index 6f5add79cb..cb9df3d2cf 100644 --- a/src/handbook/development/ops/maintenance.md +++ b/src/handbook/development/ops/maintenance.md @@ -38,7 +38,9 @@ E-mail template for maintenance communication can be found in the [FlowFuse Clou The notification message should be sent to all FlowFuse Cloud Team Owners who have active instances in the FlowFuse Cloud. To get the contact list, please refere to the [internal documentation](https://docs.google.com/document/d/1s0mXpuuPKl-1U-YVzoTEGBhllUd-UPJjFXTqa0O481c/#heading=h.hing87m0bsmu). -Before sending the message, consult with the Operations team to ensure that the information is up-to-date and infrastructure is ready to handle self-care maintenance by customers. +We should sent notification at least twice - two weeks before the maintenance and a reminder one week before the maintenance day. + +Before sending the initial message, consult with the Operations team to ensure that the information is up-to-date and infrastructure is ready to handle self-care maintenance by customers. ## Infrastructure preparation