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m #13748

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DanielBaldrigue opened this issue Feb 6, 2025 · 1 comment
Open

m #13748

DanielBaldrigue opened this issue Feb 6, 2025 · 1 comment
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@DanielBaldrigue
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librealsense 2.56.3 RELEASE
OS Windows

Intel RealSense Viewer / Depth Quality Tool has crashed with the following error message:

Unhandled exception escaping from a worker thread!
Error type: Unknown error (-529697949)!
@MartyG-RealSense
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MartyG-RealSense commented Feb 6, 2025

Hi @DanielBaldrigue This error usually occurs when the Add Source button at the top of the RealSense Viewer's options side-panel has been used and a camera, such as the built-in RGB webcam in a laptop, has been unable to be accessed. Some RealSense users also use this button if their RealSense camera has not been automatically detected and listed in the side-panel.

Can you confirm whether this error occurred when the Add Source button was used, please?

Also, which RealSense camera model do you have?

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