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[Bug]: Error while installing Outline Client #2219

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lll-Death-lll opened this issue Sep 26, 2024 · 5 comments
Open

[Bug]: Error while installing Outline Client #2219

lll-Death-lll opened this issue Sep 26, 2024 · 5 comments
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bug Something is broken, we are tracking it client failure/install needs more info We need more information in order to help or verify os/windows

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@lll-Death-lll
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Application

Outline Client

Describe the bug

Error while installing Outline Client/after installation on Windows 10

Steps to reproduce

  1. Open the installer
  2. Wait for installation to finish
  3. Open the app
  4. Connect to any server

What did you expect to happen?

Outline Client installs without errors and after start will connect to server

What actually happened?

Installation ends with an error
image

Connection in the app to any server doesn't work
image

Outline Version

1.13.1 (476278)

What operation system are you using?

Windows

Operating System Version

Windows 10 22H2

Screenshots and Videos

No response

@lll-Death-lll lll-Death-lll added the bug Something is broken, we are tracking it label Sep 26, 2024
@Bideldy
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Bideldy commented Sep 30, 2024

Всем привет. Что делать если код ошибки 1, при установке Outline. Ноутбук Lenovo b570e - Windows 10

@sbruens
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sbruens commented Oct 1, 2024

Can you follow the steps suggested in #1451 (comment) and confirm which components failed to install?

@sbruens sbruens added the needs more info We need more information in order to help or verify label Oct 1, 2024
@lll-Death-lll
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Can you follow the steps suggested in #1451 (comment) and confirm which components failed to install?

Service installed, tap install failed,
image
image

@sbruens
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sbruens commented Oct 2, 2024

/cc @jyyi1

@jyyi1
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jyyi1 commented Oct 2, 2024

Thanks @lll-Death-lll for the information. Could you please just manually rename your newly installed OpenVPN TAP device to "outline-tap0"? It seems we are trying to rename the wrong device "Ethernet 2".

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Labels
bug Something is broken, we are tracking it client failure/install needs more info We need more information in order to help or verify os/windows
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4 participants