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FAQ.adoc

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Frequently Asked Questions (FAQs) and Troubleshooting

FAQs

Is che.openshift.io running on OpenShift?

Yes, che.openshift.io is the Eclipse Che hosted by Red Hat. Che server is running on OpenShift Dedicated and user base is spread across multiple OpenShift Online clusters where workspaces are created.

How do I figure out where my workspace is running?

In order to do this, one needs to execute the following curl request using username or email as a parameter:

curl -sgSL "https://api.openshift.io/api/users?filter[username]=<username>" | jq -r ".data[0].attributes.cluster"

Or

curl -sgSL "https://api.openshift.io/api/users?filter[email]=<email>" | jq -r ".data[0].attributes.cluster"

The result of the request will be the OpenShift Online cluster URL e.g. https://api.starter-us-east-2.openshift.com/

Once user login to the underlying cluster he will get the view access in the <username>-che namespace where all workspace related pods are created.

Where I can see the up-to-date status of the che.openshift.io?

There is a dedicated status page - https://che.statuspage.io/

Troubleshooting

Can not login to che.openshift.io - Authorization token is missed

To authenticate in https://che.openshift.io, you need to allow cookies from static.developers.redhat.com.

In case these cookies are blocked (by a browser extension like Privacy Badger), authentication fails with following error:

Authorization token is missed
Click here to reload page.