diff --git a/lhc_web/design/defaulttheme/tpl/lhchat/syncuser.tpl.php b/lhc_web/design/defaulttheme/tpl/lhchat/syncuser.tpl.php
index 0ee1e3529a..c908f139a8 100644
--- a/lhc_web/design/defaulttheme/tpl/lhchat/syncuser.tpl.php
+++ b/lhc_web/design/defaulttheme/tpl/lhchat/syncuser.tpl.php
@@ -21,6 +21,9 @@
 $lastOperatorId = $msg['user_id'];
 $lastOperatorNick = $msg['name_support'];
 
+if ($msg['meta_msg'] == '') {
+    $msg['meta_msg'] = '{}';
+}
 
 ?>
 <?php include(erLhcoreClassDesign::designtpl('lhchat/lists/user_msg_row.tpl.php'));?>