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Releases: LiveHelperChat/livehelperchat

Ignore operator online status by department

20 Jun 07:20
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  1. Departments now have individual Ignore operator status settings.

Full Changelog: 4.40v...4.41v

Various fixes, improvements

18 Jun 08:03
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  1. Visitors statistic charts are now generated much faster using database implementation.
  2. Iframe bot response type now supports forms.
  3. If same department alias is used for multiple departments, online status check will use department sort priority.
  4. Canned messages hashtag list will indicate we hit limit and not all results are rendered.
  5. Page based invitations now can be combined with general ones. https://doc.livehelperchat.com/docs/proactive#how-to-setup-url-based-invitations
  6. Offline form submit will use very first passed department to match online chat logic.
  7. Operators will be to test notifications from their account.
  8. Various other fixes.

execute doc/update_db/update_310.sql for update

Full Changelog: 4.39v...4.40v

4.39v

21 May 06:24
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4.39v

  1. https://github.com/LiveHelperChat/electron/releases Electron app was updated to 124 chrome version.
  2. If Rest API was used as "raw_{some_var}" and variable had a quote at the end, it was incorrectly encoded resulting in broken JSON.
  3. Added support for large numbers of chats/e-mails export from ElasticSearch extension.
  4. Fixed some of the icons in dashboard widgets after migration to svelte.
  5. Edge case fixes for the widget and ignoring some of the errors because of to old browsers version.
  6. Fixes for DeppL language translation services.
  7. Keyword in ElasticSearch always will be a GET parameter to avoid hitting apache path length limit.
  8. Handle missing file after e-mail import so it's correctly downloaded viewing e-mail from back office.
  9. Logging will handle incorrect UTF characters.
  10. Fix for #2003
  11. Deleting chats from list had a limit. It should not have and delete all selected chats.
  12. Online visitors attribute filter sometimes was lost.
  13. Online operators tab was migrated to Svelte also.
  14. Mobile app was not working because of incorrect expression in SQL while two tables are used under JOIN condition.
  15. Ignore invalid JSON characters in e-mail module.

There is no database update this time.

4.38v

03 May 08:14
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What's Changed

  1. Bot commands can can be sorted by position
  2. Preparation for a new flow for mail messages import.

Full Changelog: 4.37v...4.38v

4.37v Bot commands from UI

29 Apr 07:32
202cfdc
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What's Changed

  1. Options to execute bot commands from chat UI directly without typing them.
  2. Online operators widget has a lot of new functions and indicators.
  3. Messages in back office has indicator were they sent by auto responder.
  4. Material symbols icons were updated.
  5. More gracefull errors handling in transfer workflow.

Full Changelog: 4.36v...4.37v

4.36v Subjects coloring

10 Apr 18:53
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What's Changed

  1. Colored subject support for mail modules
  2. Views were missing subjects and some lists colors
  3. Online status check now has option to cache it's status for one minute.
  4. Fixed bold style in some places which were using old bootstrap bold text class.
  5. Add icon bot response type now has possibility to change nick bold style and color.

Full Changelog: 4.35v...4.36v

4.35v

09 Apr 11:23
9ecac84
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What's Changed

  1. Audit log was recoding errors in incorrect time zone.
  2. Subjects now can be pinned and be shown on Pending/Bot/Active/My Chats widgets chats
  3. Incoming webhook fixes for base64decode files
  4. Department stats were missing if department group was not used.
  5. Audit log now has an export function.
  6. Audit log time filter was fixed.

execute doc/update_db/update_306.sql for update

Full Changelog: 4.34v...4.35v

4.34v

20 Mar 13:54
3f9732d
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What's Changed

  1. Notification for assigned pending chat was missing.
  2. Continuous webhooks for mails finished.
  3. Check for CSV file encoding during import.
  4. Option to filter for agents statistic who were online.
  5. Country flag icon always will be the first icon in the widget.

execute doc/update_db/update_304.sql for update

Full Changelog: 4.33v...4.34v

4.33v

18 Mar 07:13
718db25
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What's Changed

  1. Delete and Delete and archive options has option to ignore imap delete independently.
  2. Bugfix for "impossible to edit previous message".
  3. Preparation for continuous mails webhook
  4. [code] long code or inline code support
  5. chat.webhook_incoming_chat_before_save event before saving intial chat.
  6. Various Svelte improvements for cbscheduler extension.

execute doc/update_db/update_304.sql for update

What's Changed

Full Changelog: 4.32v...4.33v

4.32v

12 Mar 15:24
45240d2
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What's Changed

  1. Background delete workflow if you have a lot of mails to delete.
  2. Active schedule for department was not working after migration to Svelte.
  3. Mail delete scheduler. Usefull in case you want to delete hundreds of thousands of emails.
  4. Widget images now has a size defined which avoids flickering while images are loading in the widget or in Live Helper Chat back office.
  5. Telegram extension now supports commands from operator who is using telegram as a support client.
  6. There is new permission to allow operator edit only last his message or all his messages per chat. By default he will be able to edit only last his message.
  7. Proactive invitation now has URL filter and activity period.
  8. Search in some pages were broken if # was used as search argument.
  9. Now you can set Time Zone for the database. Usefull in case you want to set everywhere same time zone to avoid any issues.
  10. Mailbox has more options for delete policy. Move mail or purge completely. Also delete can be activated for archive process.

Full Changelog: 4.31v...4.32v