You signed in with another tab or window. Reload to refresh your session.You signed out in another tab or window. Reload to refresh your session.You switched accounts on another tab or window. Reload to refresh your session.Dismiss alert
Problem:
The helpline is designed to be used around the globe. However a large demographic does not speak English.
Solution:
Make the information available in different languages. The more the better but as a starting point Spanish, Italian, French, Chinese and Arabic instructions should be implemented.
Suggestions:
Instead of having several helpline phone numbers for each region. Provide the user the option to select a language in the first response.
The text was updated successfully, but these errors were encountered:
SumiyaChoudhry
changed the title
Make the Helpline available in more languages.
Make the helpline available in more languages.
Mar 19, 2020
Problem:
The helpline is designed to be used around the globe. However a large demographic does not speak English.
Solution:
Make the information available in different languages. The more the better but as a starting point Spanish, Italian, French, Chinese and Arabic instructions should be implemented.
Suggestions:
Instead of having several helpline phone numbers for each region. Provide the user the option to select a language in the first response.
The text was updated successfully, but these errors were encountered: