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faq.md

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FAQ for the Provisioner

Frequently Asked Questions... or rather common problems that people have hit.

Problem: boto3 missing

fatal: [localhost]: FAILED! => {"attempts": 1, "changed": false, "msg": "Python modules \"botocore\" or \"boto3\" are missing, please install both"}

OR

fatal: [localhost]: FAILED! => {"attempts": 1, "changed": false, "msg": "boto is required for this module"}

Solution:

pip install boto boto3

Problem: Unable to locate credentials

An exception occurred during task execution. To see the full traceback, use -vvv. The error was: NoCredentialsError: Unable to locate credentials
fatal: [localhost]: FAILED! => {"attempts": 1, "changed": false, "msg": "Failed to describe VPCs: Unable to locate credentials"}

Solution:

Set your Access Key ID and Secret Access Key under ~/.aws/credentials

[root@centos ~]# cat ~/.aws/credentials
[default]
aws_access_key_id = ABCDEFGHIJKLMNOP
aws_secret_access_key = ABCDEFGHIJKLMNOP/ABCDEFGHIJKLMNOP

Problem: wrong version of Ansible

TASK [make sure we are running correct Ansible Version] ********************************
fatal: [localhost]: FAILED! => {
    "assertion": "ansible_version.minor >= 6",
    "changed": false,
    "evaluated_to": false
}

Solution

Install 2.6 or later. For Tower make sure to use an RPM. You can download a nightly here: https://releases.ansible.com/ansible/rpm/nightly/devel/epel-7-x86_64/

Problem: Wrong version of boto3

make sure we are running correct boto version
py_cmd.stdout.startswith('1.7')

Solution

Install boto3

pip install boto3 --upgrade

Are you using Tower? Make sure to use umask https://docs.ansible.com/ansible-tower/latest/html/upgrade-migration-guide/virtualenv.html

source /var/lib/awx/venv/ansible/bin/activate
umask 0022
pip install --upgrade pywinrm
deactivate

Problem: AWS Signature Failure

    "error": {
        "message": "Signature expired: 20180703T083815Z is now earlier than 20180703T152801Z (20180703T154301Z - 15 min.)",
        "code": "SignatureDoesNotMatch",
        "type": "Sender"

Solution

Ensure the time on your Ansile Tower or Ansible Engine Server is correct.