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account_payment_order dude with PAY file. #1382

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adasatorres opened this issue Dec 4, 2024 · 1 comment
Open

account_payment_order dude with PAY file. #1382

adasatorres opened this issue Dec 4, 2024 · 1 comment

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@adasatorres
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Good morning, a few days ago I encountered the following issue when sending a PAY file with multiple due dates to Banco Santander: it was identified that the bank’s system only recognizes the last registered due date. In light of this, I requested that the bank respect all the due dates included in the payment file.

The bank’s team indicated that, to comply with this requirement, the file must have a specific structure in each of the relevant blocks. In particular, it is required that the following information be included within each block:

ID
Is there any configuration for this? Has anyone else experienced the same issue?

@Yoana-RB
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Yoana-RB commented Dec 4, 2024

Hello, to provide additional information regarding this issue:

The bank's team indicated that the file must include a specific structure in each block with a different due date. Specifically, the following information must be included within each block:

image

An example of the structure is as follows:

image

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