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[design] What's next for notifications? #4043

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benfurber opened this issue Dec 17, 2024 · 0 comments
Open

[design] What's next for notifications? #4043

benfurber opened this issue Dec 17, 2024 · 0 comments
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@benfurber
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benfurber commented Dec 17, 2024

Context: How and what we do with notifications will continue to expand, getting more complex as it goes.

Therefore: How do we update the user journeys and interactions to ensure that additional complexity is easy to use.

Things that we know will change:

  • More types of notifications
  • Emailing users about all ‘unread’ notifications
  • Changing which notifications the user wants to recieve
  • Allowing users the option to receive email notifications at different frequencies (thus unsubscribing needs reviewing)

Things that we know will change later:

  • All communication to users, goes through the notification service
  • There will be notifications about messages
  • There will be notifications about moderation decisions
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