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Paper sizes that do not support borderless printing are displayed as the paper size for borderless printing in the print dialog. #591

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mpdt2 opened this issue Jul 26, 2024 · 0 comments

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@mpdt2
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mpdt2 commented Jul 26, 2024

Describe the bug
Canon TS8700 series printer supports many paper sizes. Some paper sizes support borderless printing and others do not support. It depends on the paper size.
For example, paper sizes for photo printing are support borderless printing. On the other hand, paper sizes for envelope printing do not support borderless printing.

However, all of paper sizes are displayed as the paper size for borderless printing in the paper size menu on the print dialog. Please refer to the attached file “PaperSize_Menu.png”.
If we select one of the paper sizes that does not support borderless printing, the image of the print area for borderless printing is not printed.

The printer responses the information about which paper size supports borderless printing as media-col-database correctly. Please refer to the attached file “ipptool_get-printer-attributes.pdf”. That is the result of ipptool get-printer-attributes.test.

To Reproduce

  1. Connect a Canon inkjet printer (TS8700 series) to your computer.
  2. Open "Settings" and click "Printers" in "Settings".
  3. Click "Add Printer" button to open "Add Printer" window.
  4. Choose your printer in the printer list.
  5. Click "Add" button in "Add Printer" window to create a print queue.
  6. Open a PDF file by Document Viewer.
  7. Select "Print" icon in "File options" menu to open “Print” dialog.
  8. Click “General” tab in “Print” dialog and select your printer in “Printer” list.
  9. Click “Page Setup” tab in “Print” dialog.
  10. Click “Paper size” menu.

Expected behavior
Paper sizes that do not support borderless printing are not displayed as the paper size for borderless printing in the menu on the print dialog.

Actual behavior
Paper sizes that do not support borderless printing are displayed as the paper size for borderless printing in the paper size menu on the print dialog.

Screenshots
PaperSize_Menu
ipptool_get-printer-attributes.pdf

System Information
OS: Ubuntu 22.04.4 LTS
cups-filters: 1.28.15
Application: Document Viewer 42.3

Additional context
It is not reproducible using AirPrint of macOS 14. Only paper sizes that support borderless printing are displayed as the paper size for borderless printing in the menu on the print dialog.

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