Unable to start session with openvpn3 session-start --config #195
Answered
by
dsommers
vulkodava
asked this question in
Q&A - Our support arena
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From today I am unable to start a new VPN session under Ubuntu 22.04.2 LTS. $ openvpn3 session-start --config <PROFILE_CONFIG>.ovpn And hangs to the last line. I have set log level to 6 but still no more information than that. I am able, however, to connect via my Android phone app with my account I have followed this thread #171 but did not help in my case. |
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Answered by
dsommers
Jun 25, 2023
Replies: 34 comments
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Can you please provide the output of this command? If that gives very little, please increase debugging levels: and add/replace the
That issue should not be relevant for Ubuntu 22.04. |
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Hello, Thank you for your response. The command
does not return any response. Tried it with
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okay ... then the session is failing to start very early. Can you try using the |
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:) Thank you. No I have some log from that command, but still hanging. |
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Hanging at "Resolving" is odd. What is the hostname(s) listed in |
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Sure :)
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Hmmm ... I presume What is the output of Another thing is to query the complete logs. Please have a look at the |
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Remove the |
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Here's the result |
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You have several lines like this: That indicates that DNS lookup is not working. You can try this hack, to see if we get a connection running. Before all the 'remote' lines in your config file, add lines like this: |
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I guess no restart is required. I have added them, but no effect Even changed the |
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Please run the |
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Just briefly about the OpenVPN 3 Linux stack ... The OpenVPN 3 Linux does not depend on systemd, but can let systemd manage VPN sessions via the The URL for the instructions is the right ones. So to the debugging of your case. I'm spending time here, as there has been one or two other reports experiencing something similar on Ubuntu 22.04 - but we've never been able to fully track down what is going wrong. Can you run this command in a separate terminal as root? This process, when run like this, should not stop running. In another terminal, start the VPN session. Now I am interested in the output from the |
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Great, thank you for the detailed explanation. It was a bit hazy to me :)
The output BEFORE running the AFTER running it one line is added: And when cancled (Ctrl+C). One more line is added I have waited about a minute and a have before canceling it (seen from the logs) |
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I see one Warning ( |
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Okay, this is getting annoying ... so it seems that The Can you check if there are any D-Bus error messages via |
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I see. Makes sense. dbus.log |
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Can you try to take out all the And provide the dbus.log again, please. |
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Hmmm, removed them Still does not work but now I have some issues with |
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Okay, so the last Can you also try to download a new VPN profile using a different region? Like Zurich or Amsterdam? |
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:O Wow. Amsterdam Worked!!! I am in the VPN now |
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Could I help with additional logs for further Debugging? |
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I think you just needed a new VPN profile. There were no indication anywhere here that OpenVPN 3 Linux misbehaved. It tried to resolve the server hostnames, but didn't manage. For whatever reason; and that is actually outside the OpenVPN 3 Linux scope - it depends entirely on the system interfaces provided by (g)libc, which is a system library provided by the Linux distribution. You could try to download a new VPN profile for Frankfurt again, and see if you have any luck there. That said, I would recommend you to use |
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Answer selected by
dsommers
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Great, thank you. I will try to download the Frankfurt configuration again. |
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Thank you for the help :) |
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Please, can you also report this the support channel through the CloudConnexa web portal? (I believe there should be something there), otherwise go via https://support.openvpn.com/hc/en-us/requests/new?ticket_form_id=360001597871 This will allow our server side engineers to have a look if there are some issues with your profile. This is especially important if the new Frankfurt profile fails again. Please refer to this GH issue; our guys should know who I am here. I'm closing this, and will move it to a support discussion since this wasn't really a bug in OpenVPN 3 Linux. |
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What could also help in similar problems:
Found here, worked for me. |
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I think you just needed a new VPN profile. There were no indication anywhere here that OpenVPN 3 Linux misbehaved. It tried to resolve the server hostnames, but didn't manage. For whatever reason; and that is actually outside the OpenVPN 3 Linux scope - it depends entirely on the system interfaces provided by (g)libc, which is a system library provided by the Linux distribution.
You could try to download a new VPN profile for Frankfurt again, and see if you have any luck there.
That said, I would recommend you to use
openvpn3 config-import --persistentwith the downloaded profiles. You can add the--name <YOUR_CONFIG_NAME>argument to give it a more suitable name for you. Then you just st…