ps_metrics issue

[musicpanda]

An annoying warning within Prestashop 8.1.7 that has been around for more than two years:

Warning on line 2292 in file /home7/bocxas/trendyshop/classes/module/Module.php
[2] file_exists(): open_basedir restriction in effect. File(/views/templates/hook/HookDashboardZoneTwo.tpl) is not within the allowed path(s): (/home7/bocxas/:/opt/cpanel/eaxphp81/root/usr:/usr/local/lib/php:/tmp:/etc/pki/tls/certs/ca-bundle.crt:/var/cpanel/php/sessions:/usr/local/bin/wp)

According to the Prestashop Github (PrestaShop/PrestaShop#30531) this is an issue that is caused by the ps_metrix module.

The suspect is the ps_metrix.php file. It contains twice the code
return $this->display(__FILE__, '/views/templates/hook/HookDashboardZoneTwo.tpl');

I suspect this is one '/' too much and that it should be:
return $this->display(__FILE__, 'views/templates/hook/HookDashboardZoneTwo.tpl');

[musicpanda]

NB: you see this error immediately after you log in. Debug mode should be enabled and the server should have open_basedir set.

[fox-john]

Hello @musicpanda !

Thx for this report. We have publish a new release of Metrics (4.0.6) on Addons Store. Can you try to install this version, and say me if your problem persist or not ?

[musicpanda]

Hello @fox-john !

No, that does not solve the problem.

[fox-john]

@musicpanda ok thank you.

We will investigate the issue further, and attempt to apply a fix later.

[carlos-blazquez-global]

@musicpanda ok thank you.

We will investigate the issue further, and attempt to apply a fix later.

Hil, @fox-john

As @oclavero menioned here on Mar 23, 2023:

PrestaShop/PrestaShop#26783 (comment)

Just have to remove the starting slash...

[fox-john]

Hello @carlos-blazquez-global

Sorry, the fix was applied, but the release was not effective due to a pipeline issue.

A new version (4.0.10) has just been deployed. Could you check if the problem persists?

Thanks, and sorry for the delay.