asyncio.exceptions.TimeoutError on Connect to VPN

[divSelector]

Please complete the following checklist (by adding [x]):

• [X ] I have searched open and closed issues for duplicates
• [ X] This isn't a feature request
• [ :)] This is not a report about my app not working as expected

---

 2024-06-22T21:42:11.904459 | proton.vpn.app.gtk.widgets.main.exception_handler:175 | CRITICAL | APP:CRASH | Unexpected error.
Traceback (most recent call last):
 File "/usr/lib/python3.10/asyncio/tasks.py", line 456, in wait_for
   return fut.result()
asyncio.exceptions.CancelledError

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
 File "/usr/lib/python3.10/concurrent/futures/_base.py", line 451, in result
   return self.__get_result()
 File "/usr/lib/python3.10/concurrent/futures/_base.py", line 403, in __get_result
   raise self._exception
 File "/usr/lib/python3/dist-packages/proton/vpn/core/connection.py", line 165, in connect
   await self._connector.connect(
 File "/usr/lib/python3/dist-packages/proton/vpn/connection/vpnconnector.py", line 198, in connect
   await self._on_connection_event(
 File "/usr/lib/python3/dist-packages/proton/vpn/connection/vpnconnector.py", line 230, in _on_connection_event
   event = await self._update_state(new_state)
 File "/usr/lib/python3/dist-packages/proton/vpn/connection/vpnconnector.py", line 250, in _update_state
   new_event = await state_tasks
 File "/usr/lib/python3/dist-packages/proton/vpn/connection/states.py", line 225, in run_tasks
   await self.context.kill_switch.enable(
 File "/usr/lib/python3/dist-packages/proton/vpn/killswitch/backend/linux/networkmanager/nmkillswitch.py", line 59, in enable
   await self._ks_handler.add_full_killswitch_connection(permanent)
 File "/usr/lib/python3/dist-packages/proton/vpn/killswitch/backend/linux/networkmanager/killswitch_connection_handler.py", line 136, in add_full_killswitch_connection
   await _wrap_future(
 File "/usr/lib/python3/dist-packages/proton/vpn/killswitch/backend/linux/networkmanager/killswitch_connection_handler.py", line 51, in _wrap_future
   return await asyncio.wait_for(
 File "/usr/lib/python3.10/asyncio/tasks.py", line 458, in wait_for
   raise exceptions.TimeoutError() from exc
asyncio.exceptions.TimeoutError 

After attempting to connect there will be a dummy killswitch left in the network manager that you have to remove before your connection will resume.

[divSelector]

Description: Ubuntu 22.04.4 LTS

Proton VPN Linux Client 4.3.2

[calexandru2018]

Hey @divSelector , do you have IPv6 disabled ?

[divSelector]

I'll give you some more information about how I've disabled ipv6 @calexandru2018

In /etc/default/grub, the following is added to the bottom:

GRUB_CMDLINE_LINUX_DEFAULT="ipv6.disable=1 quiet splash"
GRUB_CMDLINE_LINUX="ipv6.disable=1"

Then you apply these to the kernel with update-grub

I suspected while talking to the other user that we must have something in common and I was trying to think of what it could be. I suspected it was this, but I was too lazy to try undoing it until you asked.

This is indeed the cause.

[Giger22]

I have disabled IPv6 but the app worked before and now it does not connect to a server.

[divSelector]

I have disabled IPv6 but the app worked before and now it does not connect to a server.

It looks like that is pretty much where we are at right now. I'm not sure if they plan to fix it or if it's a wont fix.

We'll find out :P

[calexandru2018]

@Giger22 and @divSelector, do you mind providing me the output of the following command:

cat /sys/module/ipv6/parameters/disable

We're working on how to detect if this is disabled at kernel level and would appreciate some help in trying to detect this.

[divSelector]

cat /sys/module/ipv6/parameters/disable
1

This is while it's disabled at kernel level.

It was 0 before I disabled it again.

@calexandru2018

[Giger22]

Same.

cat /sys/module/ipv6/parameters/disable
1

[jflaflamme]

same, unusable, stable or beta. DATEANDTIMEREOVED | proton.vpn.core.connection:168 | INFO | CONN.CONNECT:START | Server: HIDDEN / Domain: HIDDEN / OpenVPN Ports: ProtocolPorts(udp=[80, 51820, 4569, 1194, 5060], tcp=[443, 7770, 8443]) / WireGuard Ports: ProtocolPorts(udp=[443, 88, 1224, 51820, 500, 4500], tcp=[443]) / Protocol: openvpn-udp / Backend: None 2024-07-26T12:48:48.870092 | proton.vpn.connection.vpnconnector:238 | INFO | CONN:STATE_CHANGED | Connecting 2024-07-26T12:48:53.883186 | proton.vpn.app.gtk.widgets.main.exception_handler:175 | CRITICAL | APP:CRASH | Unexpected error. Traceback (most recent call last): File "/usr/lib/python3.12/concurrent/futures/_base.py", line 449, in result return self.__get_result() ^^^^^^^^^^^^^^^^^^^ File "/usr/lib/python3.12/concurrent/futures/_base.py", line 401, in __get_result raise self._exception TimeoutError``

[nlflint]

Been running into this for a month or two. I've been using an openvpn profile to workaround it, but I'd like to get the official desktop app working.

OS: Ubuntu 22.04
ProtonVPN client: 4.4.2
IPv6 status: enabled

[jflaflamme]

I guess there's no interest from the proton team. I am a paid user and app broken for weeks. Break the mac and windows one for weeks to see how it will be perceived?

[divSelector]

Been running into this for a month or two. I've been using an openvpn profile to workaround it, but I'd like to get the official desktop app working.

OS: Ubuntu 22.04 ProtonVPN client: 4.4.2 IPv6 status: enabled

So you're having issues and your IPv6 is enabled?

I was considering building a VM to use the VPN inside so I don't have to change my system for one application. But maybe I should look into a command line work around. What does yours look like exactly?

[nlflint]

Been running into this for a month or two. I've been using an openvpn profile to workaround it, but I'd like to get the official desktop app working.

OS: Ubuntu 22.04 ProtonVPN client: 4.4.2 IPv6 status: enabled

So you're having issues and your IPv6 is enabled?

I was considering building a VM to use the VPN inside so I don't have to change my system for one application. But maybe I should look into a command line work around. What does yours look like exactly?

Check out their guide: https://protonvpn.com/support/linux-openvpn/

There are lots of customization options and other GUIs available for OpenVPN. I tried Network Manager and another OpenVPN client from the app store, but got mysterious errors from both. I just stick to openvpn CLI for now since it works.

Once I got it setup, I just open a new terminal, run sudo openvpn ~/Downloads/my-open-vpn-filename.protonvpn.udp.ovpn. Press CTRL+C to disconnect. I edited the *.opvn file to automatically enter my user/pass.