diff --git a/rules/weekly-client-love/rule.md b/rules/weekly-client-love/rule.md index b07e5b96f7e..3949400a1a9 100644 --- a/rules/weekly-client-love/rule.md +++ b/rules/weekly-client-love/rule.md @@ -12,6 +12,8 @@ authors: url: https://www.ssw.com.au/people/seth-daily - title: Brady Stroud url: https://www.ssw.com.au/people/brady-stroud + - title: Tom Iwainski + url: https://www.ssw.com.au/people/thomas-iwainski related: - encourage-client-love - client-love-after-initial-meeting @@ -33,6 +35,8 @@ A good practice is to set aside a little time each week to reconnect with a clie ![Figure: Show clients that you're more than just an awesome developer](Keyboard-Heart.jpg) +When reaching out to clients, it's crucial to foster genuine relationships rather than appearing transactional. We believe in building connections that feel natural and not driven by sales motives. + There are many ways to show "Client Love", the best way is to call them, a conversation (on Teams) or email is also ok, but this is different for every client. Here are some things a developer can do and/or say: