diff --git a/rules/turn-emails-into-pbis/rule.md b/rules/turn-emails-into-pbis/rule.md index efeb4a0f89e..10092614c4e 100644 --- a/rules/turn-emails-into-pbis/rule.md +++ b/rules/turn-emails-into-pbis/rule.md @@ -35,7 +35,7 @@ If someone often sends email tasks rather than creating PBIs, kindly suggest the -:::info +:::info Of course, you should use your judgement to decide if the email needs to become a PBI - for example, feedback that contains confidential information, or does not include an actionable task would not go into the backlog. @@ -69,7 +69,7 @@ It's important that you follow the right steps so that the PBI contains all the 4. Remove any remaining email addresses from the header. -5. Fill out the Description +5. Fill out the Description 6. Fill out the Acceptance Criteria, adding: *"Reply 'Done' to the email and also @mention them in the PBI with 'Done'"* @@ -77,10 +77,10 @@ It's important that you follow the right steps so that the PBI contains all the For future ones, if you have access, please add your comments there 🙂"* ::: greybox -**From:** Bob Northwind "BobNorthwind@northwind.com\ +**From:** Bob Northwind "\ **Sent:** Thursday, 24 November 2023\ -**To:** Jane Doe "JaneDoe@northwind.com"\ -**Cc:** John Davis "JohnDavis@northwind.com"; Eliza Northwind "ElizaNorthwind@northwind.com"\ +**To:** Jane Doe ""\ +**Cc:** John Davis ""; Eliza Northwind ""\ **Subject:** TimePro PBI 50209: ☠️ Displaying past employees\ ::: ::: bad @@ -96,7 +96,7 @@ Based on email chain: **Cc:** @JohnDavis @ElizaNorthwind\ **Subject:** TimePro PBI 50209: ☠️ Displaying past employees\ ::: -::: good +::: good Figure: Email header with GitHub users tagged and no email addresses ::: @@ -147,13 +147,13 @@ If you use a ticketing system like Zendesk, you should follow a similar process | | | | -------- | --- | | To: | Bob | -| Cc: | Tim, SysAdmins@northwind.zendesk.com | +| Cc: | Tim, | | Subject: | Re: Add me to Azure DevOps | ::: email-content (zendesking) -### Hi Bob, +### Hi Bob     \> 1. Could you please add me to Azure DevOps?