From ad995f758efff0c8f60c895a14486c115236da41 Mon Sep 17 00:00:00 2001 From: =?UTF-8?q?Tiago=20Ara=C3=BAjo=20=5BSSW=5D?= Date: Thu, 29 Feb 2024 16:06:45 -0800 Subject: [PATCH] added a note to wait instead of saying "partially done" (#8030) --- rules/reply-done-and-delete-the-email/rule.md | 3 ++- 1 file changed, 2 insertions(+), 1 deletion(-) diff --git a/rules/reply-done-and-delete-the-email/rule.md b/rules/reply-done-and-delete-the-email/rule.md index cf9de91e6a9..ec7e9ab1d8b 100644 --- a/rules/reply-done-and-delete-the-email/rule.md +++ b/rules/reply-done-and-delete-the-email/rule.md @@ -41,7 +41,8 @@ Read the "[Definition of Done](/definition-of-done)" for more information about 1. [Seek clarification](/do-you-seek-clarification-via-the-telephone-first) 1. If you still don't agree or the task is still blocked, reply "Not done - [as per our conversation](/as-per-our-conversation-emails), the reason is XXX" * If there are multiple tasks (some "Done" and some "Not Done"), reply to each item **individually** "Done" or "Not Done" -* If the task can't be 100% completed at the time, you may reply "Partially done - the reason is XXX" +* If the task can't be 100% completed at the time, you may reply "Partially done - the reason is {{ REASON }}" + **Note:** If you expect the 'done' to be ready soon, you should wait to send the email instead of using 'partially done'. * If you have already sent a "Done", then the client asks you to undo the change, reply "Undone" ::: email-template