diff --git a/rules/weekly-client-love/rule.md b/rules/weekly-client-love/rule.md index 51a84cf0e3b..983631d8222 100644 --- a/rules/weekly-client-love/rule.md +++ b/rules/weekly-client-love/rule.md @@ -65,11 +65,11 @@ Some of these are also relevant to previous clients. Great consultants try to ma **Extra Reading:** For some, the above comes naturally. For everyone else, read the book [How to Win Friends and Influence People](https://www.amazon.au/How-Win-Friends-Influence-People/dp/0671027034) written by Dale Carnegie. It is an easy read, the principles are easy to implement and will enhance all the relationships in your life. ::: -Account managers need to [make sure their developers are giving "Client Love" to customers](https://www.ssw.com.au/rules/encourage-client-love) and help them get better at it. +Account managers need to [make sure their developers are giving "Client Love" to customers](/encourage-client-love) and help them get better at it. ## Documenting the conversation -Like any valuable conversation, its important you send an [as per our conversation](https://www.ssw.com.au/rules/as-per-our-conversation-emails) email. If you are calling the client its beneficial to [draft this first](https://www.ssw.com.au/rules/do-you-prepare-then-confirm-conversations-decisions) (maybe get it checked by someone else) and use it as a guide for the conversation. +Like any valuable conversation, its important you send an [as per our conversation](/as-per-our-conversation-emails) email. If you are calling the client its beneficial to [draft this first](/do-you-prepare-then-confirm-conversations-decisions) (maybe get it checked by someone else) and use it as a guide for the conversation. ::: email-template | | | @@ -96,5 +96,5 @@ Figure: Good example – Conversation is documented and the client is triggered ::: ::: greybox -**Tip:** [Track the email](https://www.ssw.com.au/rules/track-sales-emails) so it appears in reports 📈 +**Tip:** [Track the email](/track-sales-emails) so it appears in reports 📈 :::