From e72d9c5d9091f6e99b393f157c9fa6c10c816120 Mon Sep 17 00:00:00 2001 From: "Kaique \"Kiki\" Biancatti [SSW]" Date: Wed, 31 Jan 2024 15:10:50 +1100 Subject: [PATCH] Update rules-to-better-zendesk.md Added a new rule to Zendesk section --- categories/products/rules-to-better-zendesk.md | 4 +++- 1 file changed, 3 insertions(+), 1 deletion(-) diff --git a/categories/products/rules-to-better-zendesk.md b/categories/products/rules-to-better-zendesk.md index 6abfa4f39cd..115eb8da290 100644 --- a/categories/products/rules-to-better-zendesk.md +++ b/categories/products/rules-to-better-zendesk.md @@ -5,6 +5,8 @@ guid: 3154e455-9f6f-406d-8aaf-43b0a84bdfc4 uri: rules-to-better-zendesk index: - the-benefits-of-using-zendesk +- use-zendesk-trigger-and-automation +- triage-support-tickets - provide-modern-contact-options - ticket-deflection - do-you-know-how-to-setup-a-group-in-zendesk @@ -18,7 +20,7 @@ index: - know-the-best-ticketing-systems - do-you-reply-to-the-correct-zendesk-email - zendesk-assign-your-tickets -- triage-support-tickets + --- If you still need help, [visit our Zendesk consulting page](https://www.ssw.com.au/ssw/Consulting/Zendesk.aspx) and book in a consultant.