From 4d0b36c69536791b8a087d45a873edeee79312f4 Mon Sep 17 00:00:00 2001 From: "Tylah Kapa [SSW]" Date: Wed, 29 Nov 2023 16:19:57 +1000 Subject: [PATCH 1/2] Update rule.md --- rules/close-off-thread/rule.md | 2 ++ 1 file changed, 2 insertions(+) diff --git a/rules/close-off-thread/rule.md b/rules/close-off-thread/rule.md index 549e7ceb78c..a14c6413d2e 100644 --- a/rules/close-off-thread/rule.md +++ b/rules/close-off-thread/rule.md @@ -26,6 +26,8 @@ When a task gets finished via email, you should close off the related instant me * You have already sent a [Done email](https://www.ssw.com.au/rules/dones-do-you-reply-done-and-delete-the-original-email/) * You want to close the conversation or change topics +**Note:** When changing topics make sure that each message is separate. This way they can be reacted and replied to separately! + ::: ok ![Figure: Okay Example - Replying Done to close off the thread is good - but could have been better by mentioning the email subject for others to find it easily](close-thread.jpg) ::: From db32cc22b1d72bbb89ce9270d85f6ad36946eff7 Mon Sep 17 00:00:00 2001 From: "github-actions[bot]" Date: Wed, 29 Nov 2023 06:22:58 +0000 Subject: [PATCH 2/2] Auto-fix Markdown files --- rules/close-off-thread/rule.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/rules/close-off-thread/rule.md b/rules/close-off-thread/rule.md index a14c6413d2e..72371b05ab3 100644 --- a/rules/close-off-thread/rule.md +++ b/rules/close-off-thread/rule.md @@ -20,7 +20,7 @@ When a task gets finished via email, you should close off the related instant me * **Reducing clutter** - Closing discussions declutters your IM threads, making it easier to manage conversations. * **Records** - It helps maintain a record of actions taken (although this is already done by the email). -### Use when: +### Use when * A task related to an email is complete * You have already sent a [Done email](https://www.ssw.com.au/rules/dones-do-you-reply-done-and-delete-the-original-email/)