diff --git a/categories/communication/rules-to-better-im.md b/categories/communication/rules-to-better-im.md
index c02d023fed2..e934f9c5fb2 100644
--- a/categories/communication/rules-to-better-im.md
+++ b/categories/communication/rules-to-better-im.md
@@ -21,6 +21,7 @@ index:
 - you-make-the-email-readable-by-snipping-and-formatting-the-im-chat
 - make-the-communication-more-efficient-by-referring-back-to-a-subject-of-an-email
 - close-off-thread
+- separate-messages
 - keep-a-history-of-your-im-conversations
 - better-late-than-never
 - when-to-create-a-group-chat
@@ -36,4 +37,3 @@ index:
 ---
 
 Whether you are chatting to a client on Teams or your friend on WeChat... These are the most common things that can improve your communication.
-
diff --git a/rules/separate-messages/rule.md b/rules/separate-messages/rule.md
new file mode 100644
index 00000000000..7dbc4ee0b5b
--- /dev/null
+++ b/rules/separate-messages/rule.md
@@ -0,0 +1,46 @@
+---
+type: rule
+title: Do you avoid grouping unrelated messages?
+uri: separate-messages
+authors:
+  - title: Tylah Kapa
+    url: https://www.ssw.com.au/people/tylah-kapa
+created: 2023-11-30T20:52:37.996Z
+guid: 01cc440f-7eff-49ca-a544-acbfd93e11f1
+---
+When messaging someone, it's often tempting to send a big block of text, instead of separating your thoughts into separate messages. But did you know that this can make your thoughts difficult to respond to?
+
+<!--endintro-->
+
+### Why separate messages?
+
+* **Clarity** - Separating your messages makes them easier to digest.
+* **Reducing hassle** - The people you are messaging will be able to respond or interact with each message separately.
+
+::: greybox  
+Hey All!
+
+I've followed up with Tiago on adding that new feature to SSW.Rules! See my email: SSW.Rules - New Feature
+
+FYI - I spoke to Gordon, and he agrees that pizza is better than pasta! Thumbs up this message if you agree!
+
+Also, I'm not sure that I'll be able to get my PBIs done for this Sprint...
+:::
+::: bad
+Figure: Bad example - This message contains many different subjects! It's informative, but hard to read, and respond to.
+:::
+
+::: greybox  
+Hey All!
+
+I've followed up with Tiago on adding that new feature to SSW.Rules! See my email: SSW.Rules - New Feature
+:::
+::: greybox  
+FYI - I spoke to Gordon, and he agrees that pizza is better than pasta! Thumbs up this message if you agree!
+:::
+::: greybox  
+Also, I'm not sure that I'll be able to get my PBIs done for this Sprint...
+:::
+::: good
+Figure: Good example - Here, each message is separate, making them easily digestible and individually available for responses.
+:::