diff --git a/rules/close-off-thread/rule.md b/rules/close-off-thread/rule.md index e79bf093be8..a67e524078d 100644 --- a/rules/close-off-thread/rule.md +++ b/rules/close-off-thread/rule.md @@ -7,6 +7,7 @@ authors: url: https://www.ssw.com.au/people/adam-cogan related: - dones-do-you-reply-done-and-delete-the-original-email + - dones-do-you-include-useful-details-in-your-done-email created: 2023-09-18T20:52:37.996Z guid: dc9b3dc3-e7a4-4303-ad58-db8ee29936da --- @@ -24,6 +25,6 @@ When handling email threads within instant messaging (IM), adding a **"Done - se * Employ it when a task related to an email is complete * Specify action details in the email if necessary -* Summarize key points in complex email threads +* Summarize key points in complex email threads Close off a thread by "Done - see email" in IM to streamline conversations, reduce overload, and maintain organized records, ultimately improving productivity. diff --git a/rules/dones-do-you-include-useful-details-in-your-done-email/rule.md b/rules/dones-do-you-include-useful-details-in-your-done-email/rule.md index 550927f7531..306b02e8a87 100644 --- a/rules/dones-do-you-include-useful-details-in-your-done-email/rule.md +++ b/rules/dones-do-you-include-useful-details-in-your-done-email/rule.md @@ -15,6 +15,7 @@ related: - definition-of-done - comments-do-you-enforce-comments-with-check-ins - do-you-add-context-reasoning-to-your-emails + - close-off-thread redirects: [] created: 2011-05-29T16:10:16.000Z archivedreason: null @@ -42,7 +43,7 @@ In any email you send, **include relevant information**, such as [URLs](/dones-d | Subject: | RE: Northwind - Include one more field to the form | ::: email-content -### Hi Dave, +### Hi Dave Done on the contact page @@ -59,7 +60,7 @@ Figure: Bad example - "Done" email lacks details | Subject: | RE: Northwind - Include one more field to the form | ::: email-content -### Hi Dave, +### Hi Dave Done - added "State" field to the contact form - northwind.com/contact @@ -76,6 +77,6 @@ Figure: Good example - "Done" email has a link, a screenshot, and code changes ### Tips * [Use balloons instead of a 'Wall of Text'](/screenshots-do-you-use-balloons-instead-of-a-wall-of-text) -* On browser screenshots, make sure you include the top-left area - so others can see the URL and what browser is being used. E.g. Chrome or Edge +* On browser screenshots, make sure you include the top-left area - so others can see the URL and what browser is being used. E.g. Chrome or Edge * If you are using Azure DevOps or GitHub, you should also include a URL to the work item * Include a [.diff file](https://www.diffchecker.com/) for greater code/text changes