HID error on macOS 13.3

[oscarsommerer]

Description

Ever since updating to macOS Ventura 13.3 a few days ago headsetcontrol has stopped working for me. I'm getting some very generic sound error messages, eg:

$ headsetcontrol -b
Found Corsair Headset Device!
Requested/supported HID device not found or system error.
 HID Error: Success

I'm not really sure how to debug this further, so any input is appreciated 😄

Headset Name

Corsair VOID PRO Wireless

On which OS does the problem happen?

MacOS

Device information

Detailed Device Information

Device Found
 VendorID: 0x1b1c
ProductID: 0x0a1a
 path: DevSrvsID:4294980423
 serial_number:
 Manufacturer: Corsair
 Product:      Corsair VOID PRO Wireless Gaming Headset
 Interface:    0
 Usage-Page: 0xc Usageid: 0x1

Device Found
 VendorID: 0x1b1c
ProductID: 0x0a1a
 path: DevSrvsID:4294980423
 serial_number:
 Manufacturer: Corsair
 Product:      Corsair VOID PRO Wireless Gaming Headset
 Interface:    0
 Usage-Page: 0xffc5 Usageid: 0x1

Device Found
 VendorID: 0x1b1c
ProductID: 0x0a1a
 path: DevSrvsID:4294980423
 serial_number:
 Manufacturer: Corsair
 Product:      Corsair VOID PRO Wireless Gaming Headset
 Interface:    0
 Usage-Page: 0xff00 Usageid: 0x1

[Sapd]

I verified it, and its a bit weird. Seems that with the new Mac update the interface id changed (to 0), while on a Linux VM it is still 3. So I simply changed it to 0 in the latest master which means that simply the first interface will be used.

[oscarsommerer]

Ha! Interesting development.

I've installed the latest version and can confirm it started working again. Thanks for the quick fix! 😄

[elaw-fastly]

Same issue applies to SteelSeries Arctis 7 on macOS 13.3.1
changing .interface = 0x05 to 0x00 fixed it.

I found someone referencing the issue here: https://developer.apple.com/forums/thread/728001

[Sapd]

Same issue applies to SteelSeries Arctis 7 on macOS 13.3.1 changing .interface = 0x05 to 0x00 fixed it.

I found someone referencing the issue here: https://developer.apple.com/forums/thread/728001

That could be indeed an Apple bug. Maybe it also makes sense to create an issue at the libusb/hidapi repo, so that they also can check.

In theory we can also simply set interfaceid to 0 for all devices which only use one.

[Sapd]

I thought about it again, and I think the best way to fix it, is to change this function:

HeadsetControl/src/hid_utility.c

Line 24 in 6641224

char* get_hid_path(uint16_t vid, uint16_t pid, int iid, uint16_t usagepageid, uint16_t usageid)

and set iid to 0 for macos. Will reopen the issue until it is done

[Sapd]

WIll keep the code-as is, but for further reference should an issue arise:

Fixed here in HIDAPI: libusb/hidapi#534
Seems like an undocumented property was used, and Apple removed that during an update: libusb/hidapi#531