SteelSeries Arctis Nova 5

[BreadJS]

Description

I've tried this on 2 different systems. One with the SteelSeries GG software and one without. Yet I do see the device in device manager with the correct product id and vendor id, yet in the headsetcontrol is not able to read or set data.

Headset Name

SteelSeries Arctis Nova 5

On which OS does the problem happen?

Windows

Device information

Detailed Device Information

Device Found
 VendorID: 0x1038
ProductID: 0x2232
 path: \\?\HID#VID_1038&PID_2232&MI_05#8&20774eb&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
 serial_number:
 Manufacturer: SteelSeries
 Product:      SteelSeries Arctis Nova 5
 Interface:    5
 Usage-Page: 0xff00 Usageid: 0x1

Device Found
 VendorID: 0x1038
ProductID: 0x2232
 path: \\?\HID#VID_1038&PID_2232&MI_04#8&21cfc8d7&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
 serial_number:
 Manufacturer: SteelSeries
 Product:      SteelSeries Arctis Nova 5
 Interface:    4
 Usage-Page: 0xc Usageid: 0x1

Device Found
 VendorID: 0x1038
ProductID: 0x2232
 path: \\?\HID#VID_1038&PID_2232&MI_03#8&a0c3c92&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
 serial_number:
 Manufacturer: SteelSeries
 Product:      SteelSeries Arctis Nova 5
 Interface:    3
 Usage-Page: 0xffc0 Usageid: 0x1