diff --git a/lib/chat_room/view/chat_room_view.dart b/lib/chat_room/view/chat_room_view.dart
index 34eba381c..1080f8000 100644
--- a/lib/chat_room/view/chat_room_view.dart
+++ b/lib/chat_room/view/chat_room_view.dart
@@ -35,22 +35,7 @@ class _ChatRoomViewState<B extends ChatRoomCubit> extends State<ChatRoomView> {
       (_) async {
         liveChatCubit = context.read<B>();
 
-        final displayChatSupport = context
-            .read<ProfileCubit>()
-            .state
-            .model
-            .profileSetting
-            .helpCenterOptions
-            .displayChatSupport;
-
-        final isEnterprise =
-            context.read<ProfileCubit>().state.model.walletType ==
-                WalletType.enterprise;
-
-        if (displayChatSupport || isEnterprise) {
-          // for enterprise we are initialisation at start
-          await context.read<AltmeChatSupportCubit>().init();
-        }
+        await context.read<AltmeChatSupportCubit>().init();
 
         /// we are on same screen, it is considered as read
         context.read<AltmeChatSupportCubit>().hardCodeAllMessageAsRead();
diff --git a/lib/dashboard/drawer/help_center/help_center/view/help_center_menu.dart b/lib/dashboard/drawer/help_center/help_center/view/help_center_menu.dart
index 956294a55..e42006f0b 100644
--- a/lib/dashboard/drawer/help_center/help_center/view/help_center_menu.dart
+++ b/lib/dashboard/drawer/help_center/help_center/view/help_center_menu.dart
@@ -57,6 +57,9 @@ class HelpCenterView extends StatelessWidget {
       customChatSupportName = helpCenterOptions.customChatSupportName!;
     }
 
+    final isEnterprise = context.read<ProfileCubit>().state.model.walletType ==
+        WalletType.enterprise;
+
     return BasePage(
       backgroundColor: Theme.of(context).colorScheme.surface,
       useSafeArea: true,
@@ -70,7 +73,7 @@ class HelpCenterView extends StatelessWidget {
             padding: EdgeInsets.zero,
           ),
           const DrawerLogo(),
-          if (helpCenterOptions.displayChatSupport) ...[
+          if (helpCenterOptions.displayChatSupport && isEnterprise) ...[
             DrawerItem(
               title: '${l10n.chatWith} $customChatSupportName',
               onTap: () {
diff --git a/lib/dashboard/src/view/dashboard_page.dart b/lib/dashboard/src/view/dashboard_page.dart
index 9e0bb9fac..004440c08 100644
--- a/lib/dashboard/src/view/dashboard_page.dart
+++ b/lib/dashboard/src/view/dashboard_page.dart
@@ -161,6 +161,10 @@ class _DashboardViewState extends State<DashboardView> {
               .helpCenterOptions
               .displayChatSupport;
 
+          final isEnterprise =
+              context.read<ProfileCubit>().state.model.walletType ==
+                  WalletType.enterprise;
+
           return PopScope(
             canPop: false,
             onPopInvoked: (_) async {
@@ -210,7 +214,7 @@ class _DashboardViewState extends State<DashboardView> {
                               const WertPage()
                             else
                               const SearchPage(),
-                            if (displayChatSupport)
+                            if (displayChatSupport && isEnterprise)
                               const AltmeSupportChatPage()
                             else
                               Container(),
@@ -248,7 +252,7 @@ class _DashboardViewState extends State<DashboardView> {
                                 onTap: () => bottomTapped(2),
                                 isSelected: state.selectedIndex == 2,
                               ),
-                            if (displayChatSupport) ...[
+                            if (displayChatSupport && isEnterprise) ...[
                               StreamBuilder(
                                 initialData: context
                                     .read<AltmeChatSupportCubit>()