From fc59152fecf8026f6789e395499f5c0fcefb12d4 Mon Sep 17 00:00:00 2001 From: =?UTF-8?q?Tiago=20Ara=C3=BAjo=20=5BSSW=5D?= Date: Mon, 4 Dec 2023 15:48:45 -0800 Subject: [PATCH] =?UTF-8?q?XS=E2=9C=94=20=E2=97=BE=20Making=20link=20click?= =?UTF-8?q?able=20/manage-product-feedback=20(#7424)?= MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit * Making link clickable /manage-product-feedback + small improvements * Auto-fix Markdown files --------- Co-authored-by: github-actions[bot] --- rules/manage-product-feedback/rule.md | 23 +++++++++++++---------- 1 file changed, 13 insertions(+), 10 deletions(-) diff --git a/rules/manage-product-feedback/rule.md b/rules/manage-product-feedback/rule.md index 4f1d75d3814..c5b21bed937 100644 --- a/rules/manage-product-feedback/rule.md +++ b/rules/manage-product-feedback/rule.md @@ -11,6 +11,7 @@ redirects: created: 2014-10-23T05:06:38.000Z archivedreason: null guid: ac3af5dd-81c8-45bc-8e84-74af4fd2ba70 + --- Effectively managing product feedback is key to improving your product. While platforms like UserVoice and UserEcho have been popular, GitHub emerges as a superior choice for modern software development. @@ -18,28 +19,30 @@ Effectively managing product feedback is key to improving your product. While pl ### UserVoice and UserEcho -* **[UserVoice](https://www.uservoice.com/)**: Known for its voting and ticket system, it allows users to enter suggestions and administrators to track feedback. -* **[UserEcho](https://userecho.com/)**: Similar to UserVoice, providing a platform for user feedback and suggestions. +* **[UserVoice](https://www.uservoice.com/)** - Known for its voting and ticket system, it allows users to enter suggestions and administrators to track feedback +* **[UserEcho](https://userecho.com/)** - Similar to UserVoice, providing a platform for user feedback and suggestions ### Why GitHub is Better -* **Integrated Development Workflow**: GitHub integrates directly with your development workflow, making it easier to turn feedback into actionable items. -* **Transparency and Collaboration**: GitHub's open platform fosters transparency and collaboration, allowing users to see the progress of their feedback. -* **Richer Interactions**: Beyond simple voting, GitHub allows for richer interactions between developers and users through comments, labels, and reactions. +* **Integrated Development Workflow**: GitHub integrates directly with your development workflow, making it easier to turn feedback into actionable items +* **Transparency and Collaboration**: GitHub's open platform fosters transparency and collaboration, allowing users to see the progress of their feedback +* **Richer Interactions**: Beyond simple voting, GitHub allows for richer interactions between developers and users through comments, labels, and reactions ### Using GitHub for Feedback Management -* **[GitHub Discussions](https://www.ssw.com.au/rules/use-github-discussions/)**: For general feedback or discussions around feature or support requests. Facilitates community engagement and broader discussions. -* **[GitHub Issues](https://www.ssw.com.au/rules/github-issue-templates/)**: Ideal for reporting bugs or tracking work. Use labels to manage and prioritise feedback effectively. -* **[Project Boards](https://www.ssw.com.au/rules/scrum-in-github/)**: Use GitHub Project Boards to track the progress of feedback implementation, providing visibility to your team and users. +* **[GitHub Discussions](https://www.ssw.com.au/rules/use-github-discussions/)** - For general feedback or discussions around feature or support requests. Facilitates community engagement and broader discussions. +* **[GitHub Issues](https://www.ssw.com.au/rules/github-issue-templates/)** - Ideal for reporting bugs or tracking work. Use labels to manage and prioritise feedback effectively. +* **[Project Boards](https://www.ssw.com.au/rules/scrum-in-github/)** - Use GitHub Project Boards to track the progress of feedback implementation, providing visibility to your team and users. ::: good -![Figure: Using GitHub Discussions to gather feedback for Next.js - ](github-discussions.png) +![Figure: Using GitHub Discussions to gather feedback for Next.js](github-discussions.png) ::: +**Link:** [github.com/vercel/next.js/discussions/categories/ideas](https://github.com/vercel/next.js/discussions/categories/ideas) + GitHub’s comprehensive tools provide a more integrated and transparent approach to managing product feedback, making it the recommended choice for software teams. [UserVoice](https://www.uservoice.com/) was as popular platform to collect, manage, and prioritize user feedback. It has a voting and tickets system out of the box. -### More Information: +### More Information - Google Trends ![Figure: Google Trends shows that "UserVoice" is declining in popularity (see trend line), while "GitHub Discussions" is slowly growing](uservoice-trend.jpg)