Triggering Data Exchange from RichText and Sending Video in User-Initiated Conversations

[mickbut-ler]

I have two question:

1. How can I invoke a data_exchange action directly from a screen containing a RichText component?
2. How can I send a flow messages to a user with a video. Without using a template since its within a User-Initiated Conversations context.

[mickbut-ler]

Sovled Q2: add video to the header.

"header": { "type": "video", "video": { "link": "https://transponder.petervanderlaan.nl/intros/streamfeeds_tv.mp4" } },

[lacogubik]

Hi @mickbut-ler
I believe Q1 was answered in the forum.

[mickbut-ler]

@lacogubik Sorry but the answer is not given. So could you please provide one?

[lacogubik]

Can you clarify why the answer on the forum is not sufficient?

[mickbut-ler]

@lacogubik The answer I received was:

Can you clarify when you want to execute the data exchange? I.e. upon which user action?

Afterwards I have explained my usecase. However, I have still not received an answer on how I can trigger a data_exchange from a screen that contains the RichText component?

[lacogubik]

@mickbut-ler You can trigger data_exchange like for any other screen. In the footer specify on-click-action as data_exchange and in the payload you provide data from RichText component.

[mickbut-ler]

@lacogubik Can you share an example of this? Since I get an error when I use another components besides the RichText. I have:

{
            "id": "RECIPE",
            "title": "Recept",
            "data": {
                "recipe": {
                    "type": "array",
                    "items": {
                        "type": "string"
                    },
                    "__example__": [
                        "|  | |",
                        "| --------   | --------  |",
                        "| img     |  **DISH TITLE** DESCRIPTION  |"
                    ]
                }
            },
            "layout": {
                "type": "SingleColumnLayout",
                "children": [
                    {
                        "type": "RichText",
                        "text": "${data.recipe}"
                    },
                    {
                        "type": "Footer",
                        "label": "Volgende Stap",
                        "on-click-action": {
                            "name": "data_exchange",
                            "payload": {
                                "action_type": "next_step",
                                "recipe_selected": "${data.recipe}"
                            }
                        }
                    }
                ]
            }
        }

Error: RichText cannot be used with other components on the same screen. Please either remove RichText from screen - "RECIPE" or ensure that it is the only component on the screen.

[lacogubik]

@mickbut-ler Thank you for the example. I do apologise, I was wrong and you are right, it does not work with footer.
We will update JSON compiler to make it work and I will let you know here once it is working.

[mickbut-ler]

Thanks a lot @lacogubik