Aeroo Report EMPTY #61
Comments
|
I'm not involved with Aeroo Reports/Alistek directly, but I wrote that script and installation guide, so maybe I can help. Could you post the report template you've used for creating the PDF? This might help in troubleshooting what's wrong. |
|
The template is blank. It should print that blank template. but what I get is this : I have an installation on an other server that it works fine, but I have done that in january. So my problem right now is that the printed pdf is broken or it can't be open. aeroo-docs connection is success In the aeroo-docs.log I see nothing strange, same in odoo-server.log. |
|
Could you run : sudo tail -f /var/log/odoo/odoo-server.log in another terminal window and do the process again and see if there are any messages in the logs? The error message you sent me is showing that there is no connection to aeroo-docs server. |
|
None |
|
When I make a new installation, with this aeroo Installation steps, it creates the same problem..... I don't know if I am missing something ? something in libreoffice, or something is wrong with the aeroo-docs . |
|
I tested the same database in another server with the same report_aeroo modul. I have no problem there. |
|
Have you made any changes to the invoice template? Please explain in detail what you have setup so far to receive that error message. Are you having trouble printing to XLS, ODS, DOC, etc., or only PDF? |
|
No I don't have any changes. |
|
Ok , I tested this with wkhtmltopdf 0.12.1 , but the same. everytime the pdf is empty. I don't get it.... |
|
This is quite strange. I've got multiple instances of Aeroo running that have been built with that script. I can try to reproduce it on my end when I have some time, however i'm quite busy at the moment so this could take awhile. If you've got a dev instance that I can connect to via SSH and the web interface this might be better, as I can sift through logs, etc. to see if I can find what the issue is. Alternatively if you'd like to email me a copy of your logs (/var/log/odoo/odoo-server.log) to [email protected] i'd be happy to take a look. Preferably if you choose to email me the logs try to reproduce the error and then immediately take a copy of the log file to send to me as it'll have more useful info in there and I won't need to sift through thousands of log-file lines. |
|
Hi, @diezcode could you verify there's all the dependencies met with your installation, and then the versions of modules. WKHTMLTOPDF is not related to Aeroo in any way. In other words it is not used. BTW. I am having trouble reply to your request from our webpage. Your server says "host XXX.net[XXX] refused to talk to me"... |
|
on the server that it works: on the other server that it doesn't works: root 5005 1 0 10:02 ? 00:00:00 python3 /opt/aeroo/aeroo_docs/aeroo-docs start -c /etc/init.d/aeroo-docs.conf EDIT: okay, Now I have FIX it, but I really don't know how. I need to check the installation again. I have make a server reboot with: sudo shutdown -r now But I don't know if this was the fix of my problem? Because I have copied all aeroo data from the server that works to the server that doesn't work. I need to check all that again. |
|
Ok I tested this on an other Server with an other Odoo Installation. |
|
I just wanted to double-check, was this issue due to any issues with the script, or was it just a simple case of running the script and then restarting after it's done? I'd just like to know if I need to make any revisions. UPDATE: Revision made here: |
UPDATE: Restart Server Message ADD: Y/N Option for restart Updates in response to this issue: aeroo/aeroo_reports#61 (comment)
|
@lukebranch |
|
Thanks for letting me know. I've now setup a prompt with a Y/N option to prompt the user to restart the server after the script is done. Choose yes (y) and the script will run: sudo shutdown -r now for you. I think it'll make it a bit more obvious that it's a requirement to people running the script, as it may have been a bit ambiguous before. |
|
I had the exact same weird problem. I didn't use the script but I followed similar steps. Surprisingly, at least for me, restarting with "shutdown -r now" also solved my problem!! |
|
Information: |
I installed all like this step:
https://www.odoo.com/fr_FR/forum/help-1/question/8-0-how-can-i-install-the-official-aeroo-reports-alistek-for-odoo-version-8-solved-installation-script-76044
My Problem is that the generated PDF is blank. It says an error with the PDF File when I open it with a pdf-programm.
I need help.
The text was updated successfully, but these errors were encountered: