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Booking Screen Calendar Day Mismatch #1560

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Shmnel opened this issue Jul 15, 2024 · 12 comments
Open

Booking Screen Calendar Day Mismatch #1560

Shmnel opened this issue Jul 15, 2024 · 12 comments

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@Shmnel
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Shmnel commented Jul 15, 2024

When on the booking screen from the customer perspective, the calendar disables the button for Friday but allows the button for Sunday to be active, although you cannot select a time. The working schedule is set up from 9:00AM to 6:00PM every weekday. I am running the latest version, 1.5.0

Calendar issue displayed below:
image

When using inspect element and removing disable from the class I can select it and schedule a time still.
image

@alextselegidis
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Owner

Hello!

Thanks for posting this issue.

Can you please make sure the provider is also set to Chicago time zone?

Alex Tselegidis, Easy!Appointments Creator
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@Shmnel
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Shmnel commented Jul 15, 2024

Yes, both the provider and admin are set to the same time zone and I have reapplied the working plan to all users as well. From the backend it looks correct, but from the customer's end it doesn't let them click Friday, and when disabling Friday from the working plan it disables Thursday on the calendar for the customer.

@alextselegidis
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Owner

Hello!

Can you please pm me access to the instance so that I can troubleshoot this?

Email: [email protected]

Alex Tselegidis, Easy!Appointments Creator
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@Shmnel
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Shmnel commented Jul 23, 2024

I emailed you with the subject of the github issue

@alextselegidis
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Thanks, I will take a closer look into this and report back.

Alex Tselegidis, Easy!Appointments Creator
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@fernandoadao
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I have the same error in my installation, the images of the error.
image
image
image

@fernandoadao
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image

@alextselegidis
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Owner

Thanks for sharing more info on this.

It really seems to be an issue with certain timezone configuration.

Looking into this

Alex Tselegidis, Easy!Appointments Creator
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@rfrancis
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rfrancis commented Aug 7, 2024

Is there any fooling around with timezone etc we can do to help clarify the problem? (I'm having it too, even with the most barebones new database except for changing the working plan as described above.) We're very psyched here about the application and are very willing to do work to help get past this hurdle.

@rfrancis
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rfrancis commented Aug 7, 2024

image

As with the others, the working plan is nothing on Saturday and Sunday, which results in this...

@nickstanko
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Confirming the same issue with the New York timezone.

@alextselegidis
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Thanks for sharing all this info, this is still on our working list.

Alex Tselegidis, Easy!Appointments Creator
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