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Cannot uninstall or update v2.2.7 #110

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e-t-l opened this issue Nov 28, 2024 · 3 comments
Open

Cannot uninstall or update v2.2.7 #110

e-t-l opened this issue Nov 28, 2024 · 3 comments

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@e-t-l
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e-t-l commented Nov 28, 2024

I have Ultracopier version 2.2.7 installed via Chocolatey. I attempted to update it with choco upgrade ultracopier. It downloaded and ran the installer for 3.0.0.7, which asked to uninstall the previous version. I accepted, and the uninstaller ran without apparent errors.

However, when I run Ultracopier now, it still reports being version 2.2.7, and clicking the in-app "Update" button still says that it can be updated to version 3.0.0.7. Running choco update ultracopier again does not work, as Chocolatey reads the program as already being updated. Exploring the "C:\Program Files\Ultracopier" directory, I see some files/folders that have a Last Modified date that is recent, in 2024, while others show as last modified in 2016. This makes me suspect that only some program files were updated, not all. If I right-click "Ultracopier.exe" and view Properties, it shows the version as 2.2.7, so the ultracopier executable definitely did not get updated.

If I try to run the file "%LOCALAPPDATA%\Temp\chocolatey\ultracopier\3.0.0.7\ultracopier-windows-x86_64-3.0.0.7-setup.exe," it first attempts to uninstall the previous version of ultracopier, and runs into a fatal error:

Execute: "C:\Program Files\Ultracopier\ultracopier.exe uninstall"

⚠️Command not valid

The arguments possible are:

  • --help : To display this help
  • --options : To display the options
  • quit : To quit the other instances (if running)
  • Transfer-list [transfer list file] : Open transfer list
  • cp [source [source21] [destination] : To copy sources to destination, separated by space. If destination is "?" ultracopier will ask the user
  • mv [source [source2]l [destination] : To move sources to destination, separated by space. If destination is "?" ultracopier will ask the user

The uninstallation process cannot proceed past this point. The exact same fatal error occurs if I attempt to manually run "C:\Program Files\Ultracopier\Uninst.exe"

@alphaonex86 I would like to do a clean uninstall of Ultracopier so I can do a clean install of the newest version. How do you suggest I do that?

@alphaonex86
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To delete manually:
stop Ultracopier
Delete the program files ultracopier folder
Install without uninstall

@e-t-l
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e-t-l commented Nov 28, 2024

Thank you, I will do that. Are there any registry keys, appdata/programdata folders, or drivers that need to be deleted?

Also, can you confirm whether C:\Program Files\Ultracopier\ultracopier.exe uninstall is a valid command?

@alphaonex86
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is valid command for version 3

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