diff --git a/changes/CHANGELOG-amazon-connect.md b/changes/CHANGELOG-amazon-connect.md new file mode 100644 index 00000000..2fabe6f5 --- /dev/null +++ b/changes/CHANGELOG-amazon-connect.md @@ -0,0 +1,4 @@ +# What's new in Amazon Connect Dashboard + +## Amazon Connect Dashboard - v1.0.0 +* Initial release diff --git a/dashboards/amazon-connect/amazon-connect.yaml b/dashboards/amazon-connect/amazon-connect.yaml new file mode 100644 index 00000000..1411937a --- /dev/null +++ b/dashboards/amazon-connect/amazon-connect.yaml @@ -0,0 +1,17896 @@ +dashboards: + AMAZON CONNECT COST INSIGHT DASHBOARD: + dependsOn: + datasets: + - resource_connect_view + - summary_view + name: Amazon Connect Cost Insight Dashboard + dashboardId: amazon-connect-cost-insight-dashboard + category: Additional + theme: CLASSIC + data: |- + AnalysisDefaults: + DefaultNewSheetConfiguration: + InteractiveLayoutConfiguration: + Grid: + CanvasSizeOptions: + ScreenCanvasSizeOptions: + OptimizedViewPortWidth: 1600px + ResizeOption: FIXED + SheetContentType: INTERACTIVE + CalculatedFields: + - DataSetIdentifier: resource_connect_view + Expression: '{unblended_cost}' + Name: Cost + - DataSetIdentifier: resource_connect_view + Expression: sum({usage_quantity})/count({contact_id}) + Name: __avg_in_mins_contact + - DataSetIdentifier: resource_connect_view + Expression: |- + ifelse( + ${billingSummaryDailyGroupBy} = 'Instance name', {__connect_instance_name}, + ${billingSummaryDailyGroupBy} = 'Region', region, + ${billingSummaryDailyGroupBy} = 'Usage type', {#connect_usage_type_group}, + //${billingSummaryDailyGroupBy} = 'Account', {account_name}, + NULL + ) + Name: __billing_summary_daily_groupby + - DataSetIdentifier: resource_connect_view + Expression: |- + ifelse( + notIn({#connect_usage_type_group}, ['tollfree-inbound-mins(telecom)','uifn-inbound-mins(telecom)','did-inbound-mins(telecom)', 'shared-inbound-mins(telecom)','outbound-mins(telecom)', 'end-customer-mins(connect)']) , 'n/a', + ( {c_inbound_leg [contact_summary]} >= 1 AND {c_outbound_leg [contact_summary]} = 0 AND {c_internal_leg [contact_summary]} = 0 ), 'inbound_leg_only', + ( {c_inbound_leg [contact_summary]} >= 1 AND {c_outbound_leg [contact_summary]} = 0 AND {c_internal_leg [contact_summary]} >= 1 ), 'inbound', + ( {c_inbound_leg [contact_summary]} = 0 AND {c_outbound_leg [contact_summary]} >= 1 AND {c_internal_leg [contact_summary]} = 0 ), 'outbound_leg_only', + ( {c_inbound_leg [contact_summary]} = 0 AND {c_outbound_leg [contact_summary]} >= 1 AND {c_internal_leg [contact_summary]} >= 1 ), 'outbound', + ( {c_inbound_leg [contact_summary]} >= 1 AND {c_outbound_leg [contact_summary]} >= 1 AND {c_internal_leg [contact_summary]} >= 1 ), 'inout', + ( {c_inbound_leg [contact_summary]} >= 1 AND {c_outbound_leg [contact_summary]} >= 1 AND {c_internal_leg [contact_summary]} = 0 ), 'redirect', + ( {c_inbound_leg [contact_summary]} = 0 AND {c_outbound_leg [contact_summary]} = 0 AND {c_internal_leg [contact_summary]} >= 1 ), 'connect_leg_only', + {pricing_unit} + ) + Name: __call_type + - DataSetIdentifier: resource_connect_view + Expression: |- + /* + ifelse( + {#connect_instance_id}<>'n/a',{#connect_instance_id}, + contains({usage_type},'-numbers'), 'phone numbers', + {resource_id} + ) + */ + //example to set instance name + ifelse ( + // {#connect_instance_id}="","", + // {#connect_instance_id}="","", + // {#connect_instance_id}="","", + contains({usage_type},'-numbers'), 'phone numbers' + , + {#connect_instance_id} + ) + Name: __connect_instance_name + - DataSetIdentifier: resource_connect_view + Expression: |- + ifelse( + endsWith({usage_type},'end-customer-mins'), '_Connect usage(end customer mins)', + isNotNull(country), country, + country + ) + Name: __country_label + - DataSetIdentifier: resource_connect_view + Expression: |- + ifelse( + (0 <= {usage_quantity} and {usage_quantity} < 0.15999999 ), '#1: < 10s', + (0.16 <= {usage_quantity} and {usage_quantity}< 0.4999999), '#2: 10-30s', + (0.5 <= {usage_quantity} and {usage_quantity}< 0.9999999), '#3: 30s-1m', + (1 <= {usage_quantity} and {usage_quantity}< 2.999999), '#4: 1-3m', + (3 <= {usage_quantity} and {usage_quantity}< 4.999999), '#5: 3-5m', + (5 <= {usage_quantity} and {usage_quantity}< 9.999999), '#6: 5-10m', + (10 <= {usage_quantity} and {usage_quantity}< 19.999999), '#7: 10-20m', + (20 <= {usage_quantity} and {usage_quantity}< 39.999999), '#7: 20-40m', + (40 <={usage_quantity}), '#8: >40m', + toString({usage_quantity}) + ) + Name: __duration_buckets + - DataSetIdentifier: resource_connect_view + Expression: |- + ifelse(${telecomCountryUsageGroupBy1}='Country', country, + ${telecomCountryUsageGroupBy1}='Usage type', {#connect_usage_type_group}, + '') + Name: __telecom_dynamic_dim1 + - DataSetIdentifier: resource_connect_view + Expression: |- + ifelse( + ${telecomCountryUsageGroupBy1}='Usage type', country, + ${telecomCountryUsageGroupBy1}='Country', {#connect_usage_type_group}, + '-' + ) + Name: __telecom_dynamic_dim1_inverted + - DataSetIdentifier: summary_view + Expression: '{account_name}' + Name: 'Account ' + - DataSetIdentifier: summary_view + Expression: '{unblended_cost}' + Name: Cost + - DataSetIdentifier: summary_view + Expression: '{amortized_cost}' + Name: Cost_Amortized + - DataSetIdentifier: summary_view + Expression: |- + ifelse( + ${billingSummaryGroupBy} = 'Charge type', {charge_type}, + ${billingSummaryGroupBy} = 'Region', region, + ${billingSummaryGroupBy} = 'Service', service, + ${billingSummaryGroupBy} = 'Account', {account_name}, + NULL + ) + Name: __billing_summary_groupby + - DataSetIdentifier: summary_view + Expression: |- + ifelse( + ${connectSummaryGroupBy} = 'Usage type', {item_description}, + ${connectSummaryGroupBy} = 'Region', region, + ${connectSummaryGroupBy} = 'Account', {account_name}, + NULL + ) + Name: __connect_summary_groupby + - DataSetIdentifier: summary_view + Expression: |2- + ifelse( + contains({usage_type},"tollfree-inbound-mins"),"tollfree-inbound-mins(telecom)", + contains({usage_type},"uifn-inbound-mins"),"uifn-inbound-mins(telecom)", + contains({usage_type},"did-inbound-mins"),"did-inbound-mins(telecom)", + contains({usage_type},"shared-inbound-mins"),"shared-inbound-mins(telecom)", + contains({usage_type},"uifn-numbers"), "uifn-numbers(telecom)", + contains({usage_type},"tollfree-numbers"), "tollfree-numbers(telecom)", + contains({usage_type},"did-numbers"), "did-numbers(telecom)", + contains({usage_type},"shared-numbers"), "shared-numbers(telecom)", + contains({usage_type},"outbound-mins"), "outbound-mins(telecom)", + contains({usage_type},"end-customer-mins"), "end-customer-mins(connect)", + concat(substring({usage_type}, 6, 50),'(connect)') // add rest of usage types like tasks,web,scheduling,screenrecording in future + ) + Name: __connect_usage_type_group + - DataSetIdentifier: summary_view + Expression: split({__connect_usage_type_group}, '(connect)', 1) + Name: __connect_usage_type_name + - DataSetIdentifier: summary_view + Expression: |- + ifelse( + notIn(service, ['ContactCenterTelecomm','ContactCenterTelecommZA']), 'n/a', + contains({usage_type},"-AC-"),"Ascension Island", + contains({usage_type},"-AD-"),"Andorra", + contains({usage_type},"-AE-"),"United Arab Emirates", + contains({usage_type},"-AF-"),"Afghanistan", + contains({usage_type},"-AG-"),"Antigua and Barbuda", + contains({usage_type},"-AI-"),"Anguilla", + contains({usage_type},"-AL-"),"Albania", + contains({usage_type},"-AM-"),"Armenia", + contains({usage_type},"-AN-"),"Netherlands Antilles", + contains({usage_type},"-AO-"),"Angola", + contains({usage_type},"-AQ-"),"Antarctica", + contains({usage_type},"-AR-"),"Argentina", + contains({usage_type},"-AS-"),"American Samoa", + contains({usage_type},"-AT-"),"Austria", + contains({usage_type},"-AU-"),"Australia", + contains({usage_type},"-AW-"),"Aruba", + contains({usage_type},"-AZ-"),"Azerbaijan", + contains({usage_type},"-BA-"),"Bosnia and Herzegovina", + contains({usage_type},"-BB-"),"Barbados", + contains({usage_type},"-BD-"),"Bangladesh", + contains({usage_type},"-BE-"),"Belgium", + contains({usage_type},"-BF-"),"Burkina Faso", + contains({usage_type},"-BG-"),"Bulgaria", + contains({usage_type},"-BH-"),"Bahrain", + contains({usage_type},"-BI-"),"Burundi", + contains({usage_type},"-BJ-"),"Benin", + contains({usage_type},"-BL-"),"Saint Barthelemy", + contains({usage_type},"-BM-"),"Bermuda", + contains({usage_type},"-BN-"),"Brunei Darussalam", + contains({usage_type},"-BO-"),"Bolivia", + contains({usage_type},"-BQ-"),"Bonaire", + contains({usage_type},"-BR-"),"Brazil", + contains({usage_type},"-BS-"),"Bahamas", + contains({usage_type},"-BT-"),"Bhutan", + contains({usage_type},"-BW-"),"Botswana", + contains({usage_type},"-BY-"),"Belarus", + contains({usage_type},"-BZ-"),"Belize", + contains({usage_type},"-CA-"),"Canada", + contains({usage_type},"-CC-"),"Cocos (Keeling) Islands", + contains({usage_type},"-CD-"),"Congo (the Democratic Republic of the)", + contains({usage_type},"-CF-"),"Central African Republic", + contains({usage_type},"-CG-"),"Congo (the)", + contains({usage_type},"-CH-"),"Switzerland", + contains({usage_type},"-CI-"),"Ivory Coast", + contains({usage_type},"-CK-"),"Cook Islands", + contains({usage_type},"-CL-"),"Chile", + contains({usage_type},"-CM-"),"Cameroon", + contains({usage_type},"-CN-"),"China", + contains({usage_type},"-CO-"),"Colombia", + contains({usage_type},"-CR-"),"Costa Rica", + contains({usage_type},"-CU-"),"Cuba", + contains({usage_type},"-CV-"),"Cape Verde", + contains({usage_type},"-CW-"),"Curacao", + contains({usage_type},"-CX-"),"Christmas Island", + contains({usage_type},"-CY-"),"Cyprus", + contains({usage_type},"-CZ-"),"Czech Republic", + contains({usage_type},"-DE-"),"Germany", + contains({usage_type},"-DG-"),"Diego Garcia", + contains({usage_type},"-DJ-"),"Djibouti", + contains({usage_type},"-DK-"),"Denmark", + contains({usage_type},"-DM-"),"Dominica", + contains({usage_type},"-DO-"),"Dominican Republic", + contains({usage_type},"-DZ-"),"Algeria", + contains({usage_type},"-EC-"),"Ecuador", + contains({usage_type},"-EE-"),"Estonia", + contains({usage_type},"-EG-"),"Egypt", + contains({usage_type},"-EH-"),"Western Samoa", + contains({usage_type},"-ER-"),"Eritrea", + contains({usage_type},"-ES-"),"Spain", + contains({usage_type},"-ET-"),"Ethiopia", + contains({usage_type},"-FI-"),"Finland", + contains({usage_type},"-FJ-"),"Fiji", + contains({usage_type},"-FK-"),"Falkland Islands (Malvinas)", + contains({usage_type},"-FM-"),"Micronesia", + contains({usage_type},"-FO-"),"Faroe Islands", + contains({usage_type},"-FR-"),"France", + contains({usage_type},"-GA-"),"Gabon", + contains({usage_type},"-GB-"),"United Kingdom", + contains({usage_type},"-GD-"),"Grenada", + contains({usage_type},"-GE-"),"Georgia", + contains({usage_type},"-GF-"),"French Guiana", + contains({usage_type},"-GG-"),"Guernsey", + contains({usage_type},"-GH-"),"Ghana", + contains({usage_type},"-GI-"),"Gibraltar", + contains({usage_type},"-GL-"),"Greenland", + contains({usage_type},"-GM-"),"Gambia", + contains({usage_type},"-GN-"),"Guinea", + contains({usage_type},"-GP-"),"Guadeloupe", + contains({usage_type},"-GQ-"),"Equatorial Guinea", + contains({usage_type},"-GR-"),"Greece", + contains({usage_type},"-GT-"),"Guatemala", + contains({usage_type},"-GU-"),"Guam", + contains({usage_type},"-GW-"),"Guinea-Bissau", + contains({usage_type},"-GY-"),"Guyana", + contains({usage_type},"-HK-"),"Hong Kong", + contains({usage_type},"-HN-"),"Honduras", + contains({usage_type},"-HR-"),"Croatia", + contains({usage_type},"-HT-"),"Haiti", + contains({usage_type},"-HU-"),"Hungary", + contains({usage_type},"-ID-"),"Indonesia", + contains({usage_type},"-IE-"),"Ireland", + contains({usage_type},"-IL-"),"Israel", + contains({usage_type},"-IM-"),"Iridium", + contains({usage_type},"-IN-"),"India", + contains({usage_type},"-IQ-"),"Iraq", + contains({usage_type},"-IR-"),"Iran", + contains({usage_type},"-IS-"),"Iceland", + contains({usage_type},"-IT-"),"Italy", + contains({usage_type},"-JE-"),"Jersey", + contains({usage_type},"-JM-"),"Jamaica", + contains({usage_type},"-JO-"),"Jordan", + contains({usage_type},"-JP-"),"Japan", + contains({usage_type},"-KE-"),"Kenya", + contains({usage_type},"-KG-"),"Kyrgyzstan", + contains({usage_type},"-KH-"),"Cambodia", + contains({usage_type},"-KI-"),"Kiribati", + contains({usage_type},"-KM-"),"Comoros", + contains({usage_type},"-KN-"),"Saint Kitts and Nevis", + contains({usage_type},"-KP-"),"North Korea", + contains({usage_type},"-KR-"),"South Korea", + contains({usage_type},"-KW-"),"Kuwait", + contains({usage_type},"-KY-"),"Cayman Islands", + contains({usage_type},"-KZ-"),"Kazakhstan", + contains({usage_type},"-LA-"),"Laos", + contains({usage_type},"-LB-"),"Lebanon", + contains({usage_type},"-LC-"),"Saint Lucia", + contains({usage_type},"-LI-"),"Liechtenstein", + contains({usage_type},"-LK-"),"Sri Lanka", + contains({usage_type},"-LR-"),"Liberia", + contains({usage_type},"-LS-"),"Lesotho", + contains({usage_type},"-LT-"),"Lithuania", + contains({usage_type},"-LU-"),"Luxembourg", + contains({usage_type},"-LV-"),"Latvia", + contains({usage_type},"-LY-"),"Libya", + contains({usage_type},"-MA-"),"Morocco", + contains({usage_type},"-MC-"),"Monaco", + contains({usage_type},"-MD-"),"Moldova", + contains({usage_type},"-ME-"),"Montenegro", + contains({usage_type},"-MF-"),"Saint-Martin (French part)", + contains({usage_type},"-MG-"),"Madagascar", + contains({usage_type},"-MH-"),"Marshall Islands", + contains({usage_type},"-MK-"),"Macedonia", + contains({usage_type},"-ML-"),"Mali", + contains({usage_type},"-MM-"),"Myanmar", + contains({usage_type},"-MN-"),"Mongolia", + contains({usage_type},"-MO-"),"Macao", + contains({usage_type},"-MP-"),"Northern Mariana Islands", + contains({usage_type},"-MQ-"),"Martinique", + contains({usage_type},"-MR-"),"Mauritania", + contains({usage_type},"-MS-"),"Montserrat", + contains({usage_type},"-MT-"),"Malta", + contains({usage_type},"-MU-"),"Mauritius", + contains({usage_type},"-MV-"),"Maldives", + contains({usage_type},"-MW-"),"Malawi", + contains({usage_type},"-MX-"),"Mexico", + contains({usage_type},"-MY-"),"Malaysia", + contains({usage_type},"-MZ-"),"Mozambique", + contains({usage_type},"-NA-"),"Namibia", + contains({usage_type},"-NC-"),"New Caledonia", + contains({usage_type},"-NE-"),"Niger", + contains({usage_type},"-NF-"),"Norfolk Island", + contains({usage_type},"-NG-"),"Nigeria", + contains({usage_type},"-NI-"),"Nicaragua", + contains({usage_type},"-NL-"),"Netherlands", + contains({usage_type},"-NO-"),"Norway", + contains({usage_type},"-NP-"),"Nepal", + contains({usage_type},"-NR-"),"Nauru", + contains({usage_type},"-NU-"),"Niue", + contains({usage_type},"-NZ-"),"New Zealand", + contains({usage_type},"-OM-"),"Oman", + contains({usage_type},"-PA-"),"Panama", + contains({usage_type},"-PE-"),"Peru", + contains({usage_type},"-PF-"),"FrenchPolynesia", + contains({usage_type},"-PG-"),"Papua New Guinea", + contains({usage_type},"-PH-"),"Philippines", + contains({usage_type},"-PK-"),"Pakistan", + contains({usage_type},"-PL-"),"Poland", + contains({usage_type},"-PM-"),"Saint Pierre and Miquelon", + contains({usage_type},"-PR-"),"Puerto Rico", + contains({usage_type},"-PS-"),"Palestinian Territory", + contains({usage_type},"-PT-"),"Portugal", + contains({usage_type},"-PW-"),"Palau", + contains({usage_type},"-PY-"),"Paraguay", + contains({usage_type},"-QA-"),"Qatar", + contains({usage_type},"-RE-"),"Reunion", + contains({usage_type},"-RO-"),"Romania", + contains({usage_type},"-RS-"),"Serbia", + contains({usage_type},"-RU-"),"Russian Federation", + contains({usage_type},"-RW-"),"Rwanda", + contains({usage_type},"-SA-"),"Saudi Arabia", + contains({usage_type},"-SB-"),"Solomon Islands", + contains({usage_type},"-SC-"),"Seychelles", + contains({usage_type},"-SD-"),"Sudan", + contains({usage_type},"-SE-"),"Sweden", + contains({usage_type},"-SG-"),"Singapore", + contains({usage_type},"-SH-"),"Saint Helena", + contains({usage_type},"-SI-"),"Slovenia", + contains({usage_type},"-SK-"),"Slovakia", + contains({usage_type},"-SL-"),"Sierra Leone", + contains({usage_type},"-SM-"),"San Marino", + contains({usage_type},"-SN-"),"Senegal", + contains({usage_type},"-SO-"),"Somalia", + contains({usage_type},"-SR-"),"Suriname", + contains({usage_type},"-SS-"),"South Sudan", + contains({usage_type},"-ST-"),"Sao Tome and Principe", + contains({usage_type},"-SV-"),"El Salvador", + contains({usage_type},"-SX-"),"Sint Maarten", + contains({usage_type},"-SY-"),"Syrian Arab Republic (Syria)", + contains({usage_type},"-SZ-"),"Swaziland", + contains({usage_type},"-TC-"),"Turks and Caicos Islands", + contains({usage_type},"-TD-"),"Chad", + contains({usage_type},"-TG-"),"Togo", + contains({usage_type},"-TH-"),"Thailand", + contains({usage_type},"-TJ-"),"Tajikistan", + contains({usage_type},"-TK-"),"Tokelau", + contains({usage_type},"-TL-"),"East Timor", + contains({usage_type},"-TM-"),"Turkmenistan", + contains({usage_type},"-TN-"),"Tunisia", + contains({usage_type},"-TO-"),"Tonga", + contains({usage_type},"-TR-"),"Turkey", + contains({usage_type},"-TT-"),"Trinidad and Tobago", + contains({usage_type},"-TV-"),"Tuvalu", + contains({usage_type},"-TW-"),"Taiwan", + contains({usage_type},"-TZ-"),"Tanzania", + contains({usage_type},"-UA-"),"Ukraine", + contains({usage_type},"-UG-"),"Uganda", + contains({usage_type},"-US-"),"United States of America", + contains({usage_type},"-UY-"),"Uruguay", + contains({usage_type},"-UZ-"),"Uzbekistan", + contains({usage_type},"-VC-"),"Saint Vincent and Grenadines", + contains({usage_type},"-VE-"),"Venezuela (Bolivarian Republic of)", + contains({usage_type},"-VG-"),"British Virgin Islands", + contains({usage_type},"-VI-"),"Virgin Islands", + contains({usage_type},"-VN-"),"Vietnam", + contains({usage_type},"-VU-"),"Vanuatu", + contains({usage_type},"-WF-"),"Wallis and Futuna Islands", + contains({usage_type},"-WS-"),"Samoa", + contains({usage_type},"-XK-"),"Kosovo", + contains({usage_type},"-YE-"),"Yemen", + contains({usage_type},"-YT-"),"Mayotte", + contains({usage_type},"-ZA-"),"South Africa", + contains({usage_type},"-ZM-"),"Zambia", + contains({usage_type},"-ZW-"),"Zimbabwe", + "Other") + Name: __country_label + - DataSetIdentifier: summary_view + Expression: max({unblended_cost}/{usage_quantity}) + Name: __max_unit_price + - DataSetIdentifier: summary_view + Expression: '''''' + Name: __selection + - DataSetIdentifier: summary_view + Expression: |- + toString( + rank([sum({unblended_cost}) DESC]) + ) + Name: __telecom_contributor_rank + - DataSetIdentifier: summary_view + Expression: |- + ifelse( + contains(region,"us-east-1"),"US East (N. Virginia)", + contains(region,"us-west-2"),"US West (Oregon)", + contains(region,"af-south-1"),"Africa (Cape Town)", + contains(region,"ap-northeast-2"),"Asia Pacific (Seoul)", + contains(region,"ap-southeast-1"),"Asia Pacific (Singapore)", + contains(region,"ap-southeast-2"),"Asia Pacific (Sydney)", + contains(region,"ap-northeast-1"),"Asia Pacific (Tokyo)", + contains(region,"ca-central-1"),"Canada (Central)", + contains(region,"eu-central-1"),"Europe (Frankfurt)", + contains(region,"eu-west-2"),"Europe (London)", + contains(region,"us-gov-west-1"),"AWS GovCloud (US-West)", + "other") + Name: __telecom_region + - DataSetIdentifier: summary_view + Expression: |- + ifelse( + ${telecomSummaryGroupBy} = 'Usage type', {__telecom_usage_type_group}, + ${telecomSummaryGroupBy} = 'Region', region, + ${telecomSummaryGroupBy} = 'Account', {account_name}, + NULL + ) + Name: __telecom_summary_groupby + - DataSetIdentifier: summary_view + Expression: |- + /* + ifelse( + contains({usage_type},"tollfree-inbound-mins"),"tollfree-inbound-mins", + contains({usage_type},"uifn-inbound-mins"),"uifn-inbound-mins", + contains({usage_type},"did-inbound-mins"),"did-inbound-mins", + contains({usage_type},"uifn-numbers"), "uifn-numbers", + contains({usage_type},"tollfree-numbers"), "tollfree-numbers", + contains({usage_type},"did-numbers"), "did-numbers", + contains({usage_type},"outbound-mins"), "outbound-minutes", + NULL) + */ + ifelse( + contains({__connect_usage_type_group},'(telecom)'), {__connect_usage_type_group}, + NULL) + Name: __telecom_usage_type_group + - DataSetIdentifier: summary_view + Expression: |- + ifelse( + contains({usage_type},"tollfree-inbound-mins") OR contains({usage_type},"uifn-inbound-mins") OR contains({usage_type},"did-inbound-mins"),"inbound-mins", + contains({usage_type},"uifn-numbers"), "uifn-numbers", + contains({usage_type},"tollfree-numbers"), "tollfree-numbers", + contains({usage_type},"did-numbers"), "did-numbers", + contains({usage_type},"outbound-mins"), "outbound-minutes", + "other") + Name: __telecom_usage_type_inbound_min + - DataSetIdentifier: summary_view + Expression: sum({unblended_cost})/sum({usage_quantity}) + Name: _unit_price + ColumnConfigurations: + - Column: + ColumnName: '#connect_instance_id' + DataSetIdentifier: resource_connect_view + Role: DIMENSION + - Column: + ColumnName: Cost + DataSetIdentifier: resource_connect_view + FormatConfiguration: + NumberFormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 4 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: COMMA + Visibility: VISIBLE + Symbol: USD + - Column: + ColumnName: __duration_buckets + DataSetIdentifier: resource_connect_view + Role: DIMENSION + - Column: + ColumnName: contact_id + DataSetIdentifier: resource_connect_view + Role: DIMENSION + - Column: + ColumnName: cost [contact_summary] + DataSetIdentifier: resource_connect_view + FormatConfiguration: + NumberFormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 2 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: COMMA + Visibility: VISIBLE + Symbol: USD + - Column: + ColumnName: rate + DataSetIdentifier: resource_connect_view + FormatConfiguration: + NumberFormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 4 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: COMMA + Visibility: VISIBLE + Symbol: USD + Role: DIMENSION + - Column: + ColumnName: unblended_cost + DataSetIdentifier: resource_connect_view + FormatConfiguration: + NumberFormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 2 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: COMMA + Visibility: VISIBLE + Symbol: USD + - Column: + ColumnName: Cost + DataSetIdentifier: summary_view + FormatConfiguration: + NumberFormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 2 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: COMMA + Visibility: VISIBLE + Symbol: USD + DataSetIdentifierDeclarations: + - DataSetArn: arn:aws:quicksight:::dataset/9a724a6b-6951-466f-a16c-d2a0866c3dce + Identifier: resource_connect_view + - DataSetArn: arn:aws:quicksight:::dataset/d01a936f-2b8f-49dd-8f95-d9c7130c5e46 + Identifier: summary_view + FilterGroups: + - CrossDataset: ALL_DATASETS + FilterGroupId: db8adc44-5fc5-4ed0-898c-5c809650db2e + Filters: + - CategoryFilter: + Column: + ColumnName: region + DataSetIdentifier: summary_view + Configuration: + CustomFilterConfiguration: + MatchOperator: EQUALS + NullOption: ALL_VALUES + ParameterName: region + FilterId: 682caddd-74df-495c-84f6-51edbc21d5b8 + ScopeConfiguration: + AllSheets: {} + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: de951310-92a8-46e5-9918-1af8749eef5f + Filters: + - CategoryFilter: + Column: + ColumnName: '#connect_usage_type_group' + DataSetIdentifier: resource_connect_view + Configuration: + FilterListConfiguration: + CategoryValues: + - outbound-mins(telecom) + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + FilterId: 64ceea4e-1f92-4f51-b8e9-d171399c5ae3 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: cdb0963d-9b50-4f2e-b23e-8b9b4d0e32b8 + VisualIds: + - a89acbd5-9f3b-4a51-84a2-27e82c21a26c + - 62f7948a-7cb8-43f1-a838-07f0f8ad2be5 + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: e95c09b5-69c7-41d5-af8c-006986593b93 + Filters: + - CategoryFilter: + Column: + ColumnName: line_type + DataSetIdentifier: resource_connect_view + Configuration: + FilterListConfiguration: + CategoryValues: + - DiD Line + - Toll Free Line + - Shared Cost Line + MatchOperator: DOES_NOT_CONTAIN + NullOption: ALL_VALUES + FilterId: e4f6a700-c147-4653-9fc4-70d67b59388c + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: ceefb5ea-5297-4683-8015-3a05935dd9c0 + VisualIds: + - 35e721db-7d83-4596-8fe3-694819d82ace + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 0e4ba1d0-4fc9-4ea2-a1ea-e2128ed76fa2 + Filters: + - CategoryFilter: + Column: + ColumnName: '#connect_usage_type_group' + DataSetIdentifier: resource_connect_view + Configuration: + FilterListConfiguration: + CategoryValues: + - did-inbound-mins(telecom) + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + FilterId: 28568c63-a828-4263-81fe-93e372ac263d + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: cdb0963d-9b50-4f2e-b23e-8b9b4d0e32b8 + VisualIds: + - b9cbff49-00ab-49e3-bcfe-5fc0055889dc + - 78d83804-0fb5-4ae3-ace2-ccaa24af2c3c + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: ee7daf35-9ed0-485a-8bf3-3ce70bf7b11a + Filters: + - TopBottomFilter: + AggregationSortConfigurations: + - AggregationFunction: + NumericalAggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: cost [contact_summary] + DataSetIdentifier: resource_connect_view + SortDirection: DESC + Column: + ColumnName: contact_id + DataSetIdentifier: resource_connect_view + FilterId: 49da9a91-081e-438e-a2fd-822403121189 + Limit: 2500 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: ceefb5ea-5297-4683-8015-3a05935dd9c0 + VisualIds: + - 31afa38d-f359-4942-8d05-76e2bb92ab7f + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 656cbf8d-29f0-4119-b72a-85cc95fd9e4f + Filters: + - CategoryFilter: + Column: + ColumnName: line_type + DataSetIdentifier: resource_connect_view + Configuration: + FilterListConfiguration: + CategoryValues: + - Toll Free Line + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + FilterId: f4c23aab-c5fa-49e9-b79f-eaef2995b4c9 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: cdb0963d-9b50-4f2e-b23e-8b9b4d0e32b8 + VisualIds: + - 7a7a4970-15be-4d85-8a87-3b3186f710ea + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 08b641ce-650c-4668-8a4c-c54b4c39d9d1 + Filters: + - CategoryFilter: + Column: + ColumnName: line_type + DataSetIdentifier: resource_connect_view + Configuration: + FilterListConfiguration: + CategoryValues: + - Inbound Call + - Outbound Call + MatchOperator: CONTAINS + NullOption: ALL_VALUES + FilterId: 0a167a3a-ddaf-4b3f-99ee-dc1789ab8ca9 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: ceefb5ea-5297-4683-8015-3a05935dd9c0 + VisualIds: + - 1f459441-1746-4a01-a038-ad5a134ba5e9 + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 3c8ff25e-ea04-40cb-b734-ff6df2a93c2d + Filters: + - CategoryFilter: + Column: + ColumnName: MissingColumnId_18b4d509-24db-4bbf-bb8f-ccec53039666 + DataSetIdentifier: MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_ce8e358c-3621-4983-9e0e-ba65b86346d6 + Configuration: + FilterListConfiguration: + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + SelectAllOptions: FILTER_ALL_VALUES + FilterId: 54c14437-68f9-4c30-9076-a8b1e799b91f + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: ALL_VISUALS + SheetId: cdb0963d-9b50-4f2e-b23e-8b9b4d0e32b8 + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 2e7e9ff6-60a4-41fd-99a1-6726b4fee09c + Filters: + - CategoryFilter: + Column: + ColumnName: '#connect_usage_type_group' + DataSetIdentifier: resource_connect_view + Configuration: + FilterListConfiguration: + CategoryValues: + - outbound-mins(telecom) + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + FilterId: 1e67d8a4-011b-48f7-9f36-d25b7723ec54 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: cdb0963d-9b50-4f2e-b23e-8b9b4d0e32b8 + VisualIds: + - 5d8eab14-84ef-4239-a0fa-dc0b2f1ce05e + - 7b7eddaf-770a-4d33-86f2-63b06c8cccec + - ca02a4fc-fd83-4a94-8095-d57518281667 + - e27f01e6-9b31-4614-93ff-bf34bb7ea120 + - cc644bd0-1d58-4d4f-8ef1-fd565798504f + - 408aa349-a360-43fd-9d23-433d350b8591 + - a89acbd5-9f3b-4a51-84a2-27e82c21a26c + - 62f7948a-7cb8-43f1-a838-07f0f8ad2be5 + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 8074e910-e31b-427d-816a-bdc17f0e04a6 + Filters: + - CategoryFilter: + Column: + ColumnName: MissingColumnId_d3d6833c-7d60-4472-91b1-2a081fac6d72 + DataSetIdentifier: MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_ce8e358c-3621-4983-9e0e-ba65b86346d6 + Configuration: + FilterListConfiguration: + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + SelectAllOptions: FILTER_ALL_VALUES + FilterId: 360ec9f2-5e4a-4b56-beea-20e6ee88f3ed + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: ALL_VISUALS + SheetId: ceefb5ea-5297-4683-8015-3a05935dd9c0 + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 8d3cc6b7-49b1-410c-b7be-a96359d23358 + Filters: + - CategoryFilter: + Column: + ColumnName: line_type + DataSetIdentifier: resource_connect_view + Configuration: + FilterListConfiguration: + CategoryValues: + - DiD Line + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + FilterId: 456242cc-3f19-483b-a798-c445d72b2f38 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: cdb0963d-9b50-4f2e-b23e-8b9b4d0e32b8 + VisualIds: + - 03fda80a-36d9-4bde-924a-e563d05da2e0 + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 7d925ea0-285d-4bbf-a69c-3494041dac4d + Filters: + - CategoryFilter: + Column: + ColumnName: __telecom_region + DataSetIdentifier: summary_view + Configuration: + FilterListConfiguration: + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + SelectAllOptions: FILTER_ALL_VALUES + FilterId: 2c77e311-2adb-407c-ae45-4dccf02f0087 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 5fad6bbf-1d6b-4b47-8f05-c8787ef0828b + VisualIds: + - d269f009-314a-4f47-a71e-ab9253db3f0b + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: e08779b7-d7bc-4260-80ca-42d4f03c55fb + Filters: + - RelativeDatesFilter: + AnchorDateConfiguration: + AnchorOption: NOW + Column: + ColumnName: MissingColumnId_d0cc6c56-33b0-4ce3-888a-9a0a8234836d + DataSetIdentifier: MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_ce8e358c-3621-4983-9e0e-ba65b86346d6 + ExcludePeriodConfiguration: + Amount: 2 + Granularity: DAY + Status: ENABLED + FilterId: bd74e56c-be59-4470-88f2-41bb41f02681 + MinimumGranularity: DAY + NullOption: NON_NULLS_ONLY + RelativeDateType: LAST + RelativeDateValue: 30 + TimeGranularity: DAY + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: ALL_VISUALS + SheetId: ceefb5ea-5297-4683-8015-3a05935dd9c0 + Status: ENABLED + - CrossDataset: ALL_DATASETS + FilterGroupId: fc8bffe5-8a31-4229-946c-4d50bd18b75c + Filters: + - CategoryFilter: + Column: + ColumnName: MissingColumnId_71f63812-9b29-4b79-8ec1-fbfaaf2ba63c + DataSetIdentifier: MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_ce8e358c-3621-4983-9e0e-ba65b86346d6 + Configuration: + FilterListConfiguration: + CategoryValues: + - ContactCenterTelecomm + - OCBContactCenterTelecomm + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + FilterId: 6cab22b0-3cfa-45eb-b4df-b9d4ed84fb7d + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: ALL_VISUALS + SheetId: 5fad6bbf-1d6b-4b47-8f05-c8787ef0828b + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 787af1d6-b2dd-4d0f-84cf-44acf989f518 + Filters: + - CategoryFilter: + Column: + ColumnName: line_type + DataSetIdentifier: resource_connect_view + Configuration: + FilterListConfiguration: + CategoryValues: + - Inbound Call + - Outbound Call + MatchOperator: CONTAINS + NullOption: ALL_VALUES + FilterId: 62930d9b-017a-49df-932c-2ecbea9b6119 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: ceefb5ea-5297-4683-8015-3a05935dd9c0 + VisualIds: + - e74704b1-8526-46e9-89ef-ecd894eaf2cd + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 359bf004-96ad-4fdc-800c-d01f25077b78 + Filters: + - CategoryFilter: + Column: + ColumnName: '#connect_usage_type_group' + DataSetIdentifier: resource_connect_view + Configuration: + FilterListConfiguration: + CategoryValues: + - tollfree-inbound-mins(telecom) + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + FilterId: 730dfd6b-ac8a-4704-9641-37fa58fd3ceb + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: cdb0963d-9b50-4f2e-b23e-8b9b4d0e32b8 + VisualIds: + - 22083308-507e-436c-b3bd-dd29a8b7fc3b + - 792b44f0-7fbb-4da4-8fee-b4258ffa8f6c + Status: ENABLED + - CrossDataset: ALL_DATASETS + FilterGroupId: 175da5e3-ef51-4aa4-b1df-27f8de9ce5ec + Filters: + - CategoryFilter: + Column: + ColumnName: account_id + DataSetIdentifier: resource_connect_view + Configuration: + CustomFilterConfiguration: + MatchOperator: EQUALS + NullOption: NON_NULLS_ONLY + ParameterName: accountId + FilterId: f0e615fe-eb6e-48e3-abbe-ec5dfcfe4cb0 + ScopeConfiguration: + AllSheets: {} + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 54436dc0-2149-4a6a-9256-d5189b0a2e68 + Filters: + - CategoryFilter: + Column: + ColumnName: __telecom_usage_type_group + DataSetIdentifier: summary_view + Configuration: + FilterListConfiguration: + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + SelectAllOptions: FILTER_ALL_VALUES + FilterId: aae38221-17c1-4c51-9ef9-62f7ec9e18ef + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 5fad6bbf-1d6b-4b47-8f05-c8787ef0828b + VisualIds: + - d269f009-314a-4f47-a71e-ab9253db3f0b + Status: ENABLED + - CrossDataset: ALL_DATASETS + FilterGroupId: 31b05a7d-59b4-4798-a658-93f74e392eea + Filters: + - CategoryFilter: + Column: + ColumnName: charge_type + DataSetIdentifier: summary_view + Configuration: + CustomFilterConfiguration: + MatchOperator: EQUALS + NullOption: NON_NULLS_ONLY + ParameterName: chargeType + FilterId: c17baeab-e4df-43a8-85c5-afc229b42d8a + ScopeConfiguration: + AllSheets: {} + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: a8d089db-e2c5-4bfe-b64a-45356aa5f53d + Filters: + - CategoryFilter: + Column: + ColumnName: __connect_instance_name + DataSetIdentifier: resource_connect_view + Configuration: + CustomFilterConfiguration: + CategoryValue: phone numbers + MatchOperator: DOES_NOT_EQUAL + NullOption: ALL_VALUES + FilterId: 0e7d4fcc-734e-4e3c-bc06-198c4598e70c + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 0853ab67-ea35-4551-b724-a75eb997f42f + VisualIds: + - 69dde87d-b9d4-4142-8cd0-38892f78907e + Status: ENABLED + - CrossDataset: ALL_DATASETS + FilterGroupId: 15a856a4-76fb-4292-9093-027031047545 + Filters: + - CategoryFilter: + Column: + ColumnName: MissingColumnId_045b90ea-e03c-450c-ae1b-4ec28af758bb + DataSetIdentifier: MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_ce8e358c-3621-4983-9e0e-ba65b86346d6 + Configuration: + CustomFilterConfiguration: + MatchOperator: EQUALS + NullOption: NON_NULLS_ONLY + ParameterName: accountName + FilterId: 28a8e352-bcc9-41f1-9c67-1bc17b7fe8d6 + ScopeConfiguration: + AllSheets: {} + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: a4993c53-e892-4625-a03c-af9dac3b4b6d + Filters: + - CategoryFilter: + Column: + ColumnName: MissingColumnId_9a07fd7f-92e8-4462-8cd8-0a0d435da57b + DataSetIdentifier: MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_ce8e358c-3621-4983-9e0e-ba65b86346d6 + Configuration: + FilterListConfiguration: + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + SelectAllOptions: FILTER_ALL_VALUES + FilterId: f22ef16f-4b4d-4b59-9453-ab817fe5a96d + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: ALL_VISUALS + SheetId: cdb0963d-9b50-4f2e-b23e-8b9b4d0e32b8 + Status: ENABLED + - CrossDataset: ALL_DATASETS + FilterGroupId: 43a1d509-d9f1-44ad-8511-69c68e197b36 + Filters: + - CategoryFilter: + Column: + ColumnName: service + DataSetIdentifier: summary_view + Configuration: + FilterListConfiguration: + CategoryValues: + - AmazonConnect + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + FilterId: 02fedb65-d1df-42ed-bba6-23b6ea63f025 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: ALL_VISUALS + SheetId: 3c0f2066-6f34-40ea-a296-87c5bc585a08 + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 7387c54e-0bea-48f6-84ff-c17688a06b56 + Filters: + - NumericRangeFilter: + AggregationFunction: + NumericalAggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: unblended_cost + DataSetIdentifier: resource_connect_view + FilterId: 5a732e21-deb2-4b26-8085-d4556047d482 + IncludeMaximum: false + IncludeMinimum: false + NullOption: ALL_VALUES + RangeMinimum: + StaticValue: 0.0 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: cdb0963d-9b50-4f2e-b23e-8b9b4d0e32b8 + VisualIds: + - b57ea404-cd20-457e-9a9d-05790c35c47b + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 79b4d6c8-1eb5-4063-a76d-9f4271a310c1 + Filters: + - CategoryFilter: + Column: + ColumnName: country + DataSetIdentifier: resource_connect_view + Configuration: + CustomFilterConfiguration: + MatchOperator: EQUALS + NullOption: NON_NULLS_ONLY + ParameterName: country + FilterId: c36e45e4-ee24-4d86-9336-3fb09c8f254b + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: ALL_VISUALS + SheetId: ceefb5ea-5297-4683-8015-3a05935dd9c0 + Status: ENABLED + - CrossDataset: ALL_DATASETS + FilterGroupId: 04905151-6c3c-4fa3-93de-1fdf1c42cae9 + Filters: + - CategoryFilter: + Column: + ColumnName: service + DataSetIdentifier: summary_view + Configuration: + CustomFilterConfiguration: + MatchOperator: EQUALS + NullOption: NON_NULLS_ONLY + ParameterName: service + FilterId: 1a37b703-e761-4673-a958-169dfdfa3de1 + ScopeConfiguration: + AllSheets: {} + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: fd868d09-94e9-4973-93c9-a27f6e30ac86 + Filters: + - CategoryFilter: + Column: + ColumnName: '#connect_instance_id' + DataSetIdentifier: resource_connect_view + Configuration: + CustomFilterConfiguration: + CategoryValue: '' + MatchOperator: DOES_NOT_EQUAL + NullOption: ALL_VALUES + FilterId: 1bfd0a72-cf18-4e3e-94fb-a8b4f8b4b530 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 0853ab67-ea35-4551-b724-a75eb997f42f + VisualIds: + - 103679dc-c531-474f-b5ea-2b60b9dab21a + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 73b68f05-c94f-44be-b802-d54cf86ac26a + Filters: + - CategoryFilter: + Column: + ColumnName: country + DataSetIdentifier: resource_connect_view + Configuration: + CustomFilterConfiguration: + CategoryValue: '' + MatchOperator: DOES_NOT_EQUAL + NullOption: ALL_VALUES + FilterId: 5d107218-0482-49a3-bc62-805d7c285b7a + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: ceefb5ea-5297-4683-8015-3a05935dd9c0 + VisualIds: + - d5c328e0-da10-40b7-8818-37d40e78db6c + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: a2ec5280-7b8d-4920-a3bd-fefdc7871828 + Filters: + - CategoryFilter: + Column: + ColumnName: contact_id + DataSetIdentifier: resource_connect_view + Configuration: + CustomFilterConfiguration: + CategoryValue: '' + MatchOperator: DOES_NOT_EQUAL + NullOption: NON_NULLS_ONLY + FilterId: 3601f86f-15cc-47aa-8c58-175b6737c85a + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: ceefb5ea-5297-4683-8015-3a05935dd9c0 + VisualIds: + - d4c2328d-3fc0-4803-a066-11f6a52894c3 + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: fca02984-bb03-4a0c-ab3c-6810aa6e0835 + Filters: + - CategoryFilter: + Column: + ColumnName: country + DataSetIdentifier: resource_connect_view + Configuration: + CustomFilterConfiguration: + CategoryValue: '' + MatchOperator: DOES_NOT_EQUAL + NullOption: ALL_VALUES + FilterId: 9fc6eaa0-943f-4199-86c3-60341b46fb62 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: ceefb5ea-5297-4683-8015-3a05935dd9c0 + VisualIds: + - 95e177be-0976-4d20-85ab-19ce2db68f02 + Status: DISABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 0ee8e28c-f843-497f-8104-5e654f49c93b + Filters: + - CategoryFilter: + Column: + ColumnName: line_type + DataSetIdentifier: resource_connect_view + Configuration: + FilterListConfiguration: + CategoryValues: + - Toll Free Line + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + FilterId: b7d6fe45-29d4-4ae3-a2d7-17b64ab1711c + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: cdb0963d-9b50-4f2e-b23e-8b9b4d0e32b8 + VisualIds: + - 11011e76-bcdf-4ce4-9404-088ff3aeb77d + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: c4d997b0-23e1-449c-a1d0-3755faf38a89 + Filters: + - CategoryFilter: + Column: + ColumnName: country + DataSetIdentifier: resource_connect_view + Configuration: + CustomFilterConfiguration: + CategoryValue: non-country usage + MatchOperator: DOES_NOT_EQUAL + NullOption: ALL_VALUES + FilterId: 333e04b8-ef88-4f93-8f28-0c937a133065 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: ceefb5ea-5297-4683-8015-3a05935dd9c0 + VisualIds: + - 95e177be-0976-4d20-85ab-19ce2db68f02 + Status: DISABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: cf2f8d75-dc96-45cf-a0a5-d3244a0b246b + Filters: + - CategoryFilter: + Column: + ColumnName: __country_label + DataSetIdentifier: summary_view + Configuration: + FilterListConfiguration: + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + SelectAllOptions: FILTER_ALL_VALUES + FilterId: c59b427f-a01b-4f1e-b8e1-5ff78d1ddbe9 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 5fad6bbf-1d6b-4b47-8f05-c8787ef0828b + VisualIds: + - d269f009-314a-4f47-a71e-ab9253db3f0b + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 531a042d-32d4-436c-9a58-3142231afe07 + Filters: + - CategoryFilter: + Column: + ColumnName: __call_type + DataSetIdentifier: resource_connect_view + Configuration: + CustomFilterConfiguration: + CategoryValue: n/a + MatchOperator: DOES_NOT_EQUAL + NullOption: ALL_VALUES + FilterId: 4c7f74e0-e439-4d5a-9119-0d8ced145bb9 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: ceefb5ea-5297-4683-8015-3a05935dd9c0 + VisualIds: + - 475f49d5-2daa-4d95-b3d7-e81c3a916f8a + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 7c198cd2-64f0-4ad4-8a10-c05da591b832 + Filters: + - CategoryFilter: + Column: + ColumnName: __call_type + DataSetIdentifier: resource_connect_view + Configuration: + FilterListConfiguration: + CategoryValues: + - inbound + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + FilterId: ffa600a7-604d-4692-bea1-4b994240d71c + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: ceefb5ea-5297-4683-8015-3a05935dd9c0 + VisualIds: + - 5aa280ed-e1d1-4aa9-bcb0-a667e8ed90a5 + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: fdcfff60-b0ef-4804-b46a-196748ad1a74 + Filters: + - CategoryFilter: + Column: + ColumnName: __call_type + DataSetIdentifier: resource_connect_view + Configuration: + FilterListConfiguration: + CategoryValues: + - outbound + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + FilterId: b6aa17ab-ff26-4829-8f4b-79ebbe004236 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: ceefb5ea-5297-4683-8015-3a05935dd9c0 + VisualIds: + - 8660d2eb-2d88-4aec-89fd-7d5a011a7e9f + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: f994f6f8-27fb-4a6d-bff5-1012f7095741 + Filters: + - CategoryFilter: + Column: + ColumnName: __call_type + DataSetIdentifier: resource_connect_view + Configuration: + FilterListConfiguration: + CategoryValues: + - inout + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + FilterId: 7b4a3e09-c8bb-4a52-b876-97d45b7941b2 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: ceefb5ea-5297-4683-8015-3a05935dd9c0 + VisualIds: + - 1ec2d279-7cf2-4dd7-bab0-b2f9aa883b1e + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 3cd7704c-a659-4ce6-b700-819670519597 + Filters: + - CategoryFilter: + Column: + ColumnName: __call_type + DataSetIdentifier: resource_connect_view + Configuration: + CustomFilterConfiguration: + CategoryValue: n/a + MatchOperator: DOES_NOT_EQUAL + NullOption: ALL_VALUES + FilterId: 6c2d5cee-9194-444b-aaa7-329a398ae722 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: ceefb5ea-5297-4683-8015-3a05935dd9c0 + VisualIds: + - 35e721db-7d83-4596-8fe3-694819d82ace + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: e1acd70c-a6a8-4808-90f3-b5b7b0fcf8b0 + Filters: + - CategoryFilter: + Column: + ColumnName: contact_id + DataSetIdentifier: resource_connect_view + Configuration: + CustomFilterConfiguration: + CategoryValue: '' + MatchOperator: DOES_NOT_EQUAL + NullOption: NON_NULLS_ONLY + FilterId: cbcae988-6275-4459-ad70-a35058d602c0 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: ceefb5ea-5297-4683-8015-3a05935dd9c0 + VisualIds: + - 73177ab2-448b-4df2-8b20-2976c1d8e355 + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 9c317fe4-c214-46b9-9510-fd363a32917e + Filters: + - CategoryFilter: + Column: + ColumnName: contact_id + DataSetIdentifier: resource_connect_view + Configuration: + CustomFilterConfiguration: + MatchOperator: EQUALS + NullOption: NON_NULLS_ONLY + ParameterName: contactId + FilterId: 773fc1a7-65b6-49ed-9d43-bcd627e96ec8 + ScopeConfiguration: + AllSheets: {} + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: aaac45fd-ca5d-4787-a39c-0488bafdc204 + Filters: + - CategoryFilter: + Column: + ColumnName: country + DataSetIdentifier: resource_connect_view + Configuration: + CustomFilterConfiguration: + CategoryValue: '' + MatchOperator: DOES_NOT_EQUAL + NullOption: ALL_VALUES + FilterId: d76412d1-8799-4763-b6b0-abe9119db173 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 04eae6b8-c27e-41db-abe1-1234d77c1bfb + VisualIds: + - be7d49c3-20b4-48ea-b98e-742d6c5a503a + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 8b2d1d40-988f-4470-90a1-abef31244a99 + Filters: + - CategoryFilter: + Column: + ColumnName: in_country [contact_summary] + DataSetIdentifier: resource_connect_view + Configuration: + FilterListConfiguration: + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + SelectAllOptions: FILTER_ALL_VALUES + FilterId: a7285549-528e-4c54-84c9-89ebaf8d45a6 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 04eae6b8-c27e-41db-abe1-1234d77c1bfb + VisualIds: + - 7bae1bc0-2643-48d7-ab11-880961d7e351 + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 724c731c-ad87-427f-81fb-5ade9a94b82b + Filters: + - CategoryFilter: + Column: + ColumnName: out_country [contact_summary] + DataSetIdentifier: resource_connect_view + Configuration: + CustomFilterConfiguration: + CategoryValue: '' + MatchOperator: DOES_NOT_EQUAL + NullOption: NON_NULLS_ONLY + FilterId: ec059811-2953-47f5-a622-dd6576709b38 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 04eae6b8-c27e-41db-abe1-1234d77c1bfb + VisualIds: + - 7bae1bc0-2643-48d7-ab11-880961d7e351 + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 1cf05505-59c8-44a8-977c-42545c6aba9d + Filters: + - CategoryFilter: + Column: + ColumnName: in_country [contact_summary] + DataSetIdentifier: resource_connect_view + Configuration: + CustomFilterConfiguration: + CategoryValue: '' + MatchOperator: DOES_NOT_EQUAL + NullOption: NON_NULLS_ONLY + FilterId: 9279c231-b343-4791-baf8-77db32a0011f + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 04eae6b8-c27e-41db-abe1-1234d77c1bfb + VisualIds: + - 7bae1bc0-2643-48d7-ab11-880961d7e351 + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: e49d8373-2255-466d-9d5b-0057ca089408 + Filters: + - CategoryFilter: + Column: + ColumnName: __connect_instance_name + DataSetIdentifier: resource_connect_view + Configuration: + CustomFilterConfiguration: + CategoryValue: n/a + MatchOperator: DOES_NOT_EQUAL + NullOption: ALL_VALUES + FilterId: cf59fda6-0763-4cf7-8a56-cff2f1cd8581 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 0853ab67-ea35-4551-b724-a75eb997f42f + VisualIds: + - 103679dc-c531-474f-b5ea-2b60b9dab21a + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 10efca84-0368-4322-8de8-716337ba6bd3 + Filters: + - CategoryFilter: + Column: + ColumnName: item_description + DataSetIdentifier: summary_view + Configuration: + FilterListConfiguration: + CategoryValues: + - End customer minutes used + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + FilterId: 9abe3c13-35c0-44bd-be2e-8f3eb8750797 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 3c0f2066-6f34-40ea-a296-87c5bc585a08 + VisualIds: + - eefdf9ce-0128-4545-8236-ea514a117a90 + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 7d307cb5-e38f-4452-a5bf-d176f21c13cc + Filters: + - CategoryFilter: + Column: + ColumnName: item_description + DataSetIdentifier: summary_view + Configuration: + FilterListConfiguration: + CategoryValues: + - Chat messages used + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + FilterId: 7f77a1a1-d8da-4441-bf02-ea79d998206d + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 3c0f2066-6f34-40ea-a296-87c5bc585a08 + VisualIds: + - b41f54f7-3efc-416c-be6c-f384c6d9ea45 + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 758564a7-eff0-4907-8779-f51d875cd5d5 + Filters: + - CategoryFilter: + Column: + ColumnName: item_description + DataSetIdentifier: summary_view + Configuration: + FilterListConfiguration: + CategoryValues: + - Tasks created + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + FilterId: 6cc528c2-0a99-435d-be4a-c41dafadc91d + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 3c0f2066-6f34-40ea-a296-87c5bc585a08 + VisualIds: + - e8b95fc7-6107-48b4-8c29-b96af031b163 + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: a6fc6556-e3fa-4afe-9f62-83bb741788b0 + Filters: + - CategoryFilter: + Column: + ColumnName: item_description + DataSetIdentifier: summary_view + Configuration: + FilterListConfiguration: + CategoryValues: + - Tasks created + - End customer minutes used + - Chat messages used + MatchOperator: DOES_NOT_CONTAIN + NullOption: NON_NULLS_ONLY + FilterId: ae48b3cd-c411-4a1e-9e19-fb5369f925f9 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 3c0f2066-6f34-40ea-a296-87c5bc585a08 + VisualIds: + - 82b5a642-5c6c-4f2b-a5cd-90932749aafa + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 700a5387-053d-494c-bbce-c6720b4e5994 + Filters: + - CategoryFilter: + Column: + ColumnName: __telecom_usage_type_group + DataSetIdentifier: summary_view + Configuration: + FilterListConfiguration: + CategoryValues: + - did-numbers(telecom) + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + FilterId: 41fa5fce-cbf7-4fb2-a900-4292777df76c + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 5fad6bbf-1d6b-4b47-8f05-c8787ef0828b + VisualIds: + - a8d12f7b-5c06-479e-8d97-2238d454d41d + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 1e1c1884-5ec6-4c96-a37f-b566fa6d5fc5 + Filters: + - CategoryFilter: + Column: + ColumnName: __telecom_usage_type_group + DataSetIdentifier: summary_view + Configuration: + FilterListConfiguration: + CategoryValues: + - tollfree-numbers(telecom) + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + FilterId: 433bc316-16d9-4c6c-8e9c-04b264846720 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 5fad6bbf-1d6b-4b47-8f05-c8787ef0828b + VisualIds: + - 32bd13a2-7902-4e91-962e-a189dcf24c86 + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 3f4b6c15-fd8f-433b-9419-5dbb45c89ce8 + Filters: + - CategoryFilter: + Column: + ColumnName: __telecom_usage_type_group + DataSetIdentifier: summary_view + Configuration: + FilterListConfiguration: + CategoryValues: + - did-inbound-mins(telecom) + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + FilterId: ca3d7566-73d2-4299-988c-28c7a7490550 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 5fad6bbf-1d6b-4b47-8f05-c8787ef0828b + VisualIds: + - 87179869-451a-4cb4-947e-e76fd06391d5 + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 8673884e-4dad-4248-9c28-acb76aaecd6a + Filters: + - CategoryFilter: + Column: + ColumnName: __telecom_usage_type_group + DataSetIdentifier: summary_view + Configuration: + FilterListConfiguration: + CategoryValues: + - tollfree-inbound-mins(telecom) + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + FilterId: 5e98d8f7-4374-4373-95b2-37b37f9be589 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 5fad6bbf-1d6b-4b47-8f05-c8787ef0828b + VisualIds: + - dc063420-002f-47ff-a6d1-ac9e4b7e4afe + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 1e9dd758-49eb-425d-9fc4-481d260e3a1c + Filters: + - CategoryFilter: + Column: + ColumnName: __telecom_usage_type_group + DataSetIdentifier: summary_view + Configuration: + FilterListConfiguration: + CategoryValues: + - outbound-mins(telecom) + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + FilterId: d7c0335d-65fa-4cd8-8b3f-5dc80d948e81 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 5fad6bbf-1d6b-4b47-8f05-c8787ef0828b + VisualIds: + - c472aa47-3024-44b6-ae00-980ef3a11491 + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 4cd07138-2e6d-454a-8a06-a4230ced4f1f + Filters: + - CategoryFilter: + Column: + ColumnName: __telecom_usage_type_group + DataSetIdentifier: summary_view + Configuration: + FilterListConfiguration: + CategoryValues: + - did-inbound-mins(telecom) + - did-numbers(telecom) + - tollfree-inbound-mins(telecom) + - tollfree-numbers(telecom) + - outbound-mins(telecom) + - shared-inbound-mins(telecom) + - shared-numbers(telecom) + MatchOperator: DOES_NOT_CONTAIN + NullOption: NON_NULLS_ONLY + FilterId: 1ddac216-c2fb-4654-8abb-dad4422b301b + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 5fad6bbf-1d6b-4b47-8f05-c8787ef0828b + VisualIds: + - 3dc78aec-a3c1-4d55-aa45-bb4ec502abdb + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 3733468c-5c8a-4c69-b44e-894b9a35ec36 + Filters: + - CategoryFilter: + Column: + ColumnName: country + DataSetIdentifier: resource_connect_view + Configuration: + FilterListConfiguration: + CategoryValues: + - Afghanistan + - Angola + - Australia + - Austria + - Bahamas + - Bahrain + - Belgium + - Belize + - Benin + - Botswana + - Brazil + - Brunei + - Bulgaria + - Burundi + - Canada + - Cayman Islands + - Chad + - China + - Colombia + - Cuba + - Cyprus + - Czech Republic + - Democratic Republic of Congo + - Denmark + - Djibouti + - Egypt + - Ethiopia + - Finland + - France + - Germany + - Ghana + - Greece + - Guernsey + - Guinea + - Guyana + - Hong Kong + - Hungary + - India + - Indonesia + - Iraq + - Ireland + - Iridium + - Isle of Man + - Israel + - Italy + - Ivory Coast + - Jamaica + - Japan + - Jersey + - Jordan + - Kazakhstan + - Kenya + - Kuwait + - Lebanon + - Lesotho + - Liberia + - Libya + - Lithuania + - Luxembourg + - Madagascar + - Malawi + - Malaysia + - Maldives + - Mali + - Malta + - Mauritania + - Mauritius + - Mexico + - Morocco + - Mozambique + - Myanmar + - Namibia + - Netherlands + - New Zealand + - Nigeria + - Norway + - Oman + - Pakistan + - Panama + - Paraguay + - Philippines + - Poland + - Portugal + - Qatar + - Romania + - Russia + - Rwanda + - Saudi Arabia + - Senegal + - Serbia + - Seychelles + - Sierra Leone + - Singapore + - Somalia + - South Africa + - South Korea + - South Sudan + - Spain + - Swaziland + - Sweden + - Switzerland + - Taiwan + - Tanzania + - Thailand + - Trinidad and Tobago + - Turkey + - Uganda + - United Arab Emirates + - United Kingdom + - United States + - Uruguay + - Uzbekistan + - Vietnam + - Yemen + - Zambia + - Zimbabwe + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + FilterId: a3eb7437-02cf-4150-8116-177ca05fd3b0 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 04eae6b8-c27e-41db-abe1-1234d77c1bfb + VisualIds: + - be7d49c3-20b4-48ea-b98e-742d6c5a503a + - 7bae1bc0-2643-48d7-ab11-880961d7e351 + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: c1978ab1-911d-4736-a50d-028f79b3ea65 + Filters: + - CategoryFilter: + Column: + ColumnName: '#connect_instance_id' + DataSetIdentifier: resource_connect_view + Configuration: + CustomFilterConfiguration: + CategoryValue: n/a + MatchOperator: DOES_NOT_EQUAL + NullOption: ALL_VALUES + FilterId: 7b94db4d-985c-4b84-9769-f359f9ee84b7 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 0853ab67-ea35-4551-b724-a75eb997f42f + VisualIds: + - 69dde87d-b9d4-4142-8cd0-38892f78907e + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 938af971-799f-4aab-a15c-8c8615f1e326 + Filters: + - CategoryFilter: + Column: + ColumnName: line_type + DataSetIdentifier: resource_connect_view + Configuration: + FilterListConfiguration: + CategoryValues: + - '' + - Inbound Call + - Outbound Call + MatchOperator: DOES_NOT_CONTAIN + NullOption: NON_NULLS_ONLY + FilterId: 29c790a5-7764-44f1-8c3d-c0e17fd3308b + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: cdb0963d-9b50-4f2e-b23e-8b9b4d0e32b8 + VisualIds: + - b8c658e4-41dc-496c-93c3-41e47e44938c + - 276fbfec-44b3-4728-a058-fe690031d177 + Status: ENABLED + - CrossDataset: ALL_DATASETS + FilterGroupId: f72a0f45-6902-4e6c-9d58-1972ec23fcf5 + Filters: + - RelativeDatesFilter: + AnchorDateConfiguration: + AnchorOption: NOW + Column: + ColumnName: billing_period + DataSetIdentifier: summary_view + FilterId: a441eb34-e0ea-4bbc-bda6-59da2a1abdf3 + MinimumGranularity: DAY + NullOption: NON_NULLS_ONLY + ParameterName: lastNmonth + RelativeDateType: LAST + TimeGranularity: MONTH + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: ALL_VISUALS + SheetId: 0853ab67-ea35-4551-b724-a75eb997f42f + - Scope: ALL_VISUALS + SheetId: 3c0f2066-6f34-40ea-a296-87c5bc585a08 + - Scope: ALL_VISUALS + SheetId: 5fad6bbf-1d6b-4b47-8f05-c8787ef0828b + - Scope: ALL_VISUALS + SheetId: ceefb5ea-5297-4683-8015-3a05935dd9c0 + - Scope: ALL_VISUALS + SheetId: 3049dfd9-be5d-4a3e-a144-8c14f2e97946 + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 2420baaa-c86a-4937-a180-0ed8b8d381f3 + Filters: + - RelativeDatesFilter: + AnchorDateConfiguration: + AnchorOption: NOW + Column: + ColumnName: billing_period + DataSetIdentifier: summary_view + ExcludePeriodConfiguration: + Amount: 3 + Granularity: MONTH + Status: ENABLED + FilterId: 6dc899d7-7085-4f84-bc31-6f2cccaf3e92 + MinimumGranularity: DAY + NullOption: NON_NULLS_ONLY + RelativeDateType: LAST + RelativeDateValue: 5 + TimeGranularity: MONTH + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 0853ab67-ea35-4551-b724-a75eb997f42f + VisualIds: + - 5bc3cb51-fe1d-48be-9d78-7fe3844c0178 + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: b6f2614d-39df-47ce-9ca4-7945e2a11361 + Filters: + - RelativeDatesFilter: + AnchorDateConfiguration: + AnchorOption: NOW + Column: + ColumnName: billing_period + DataSetIdentifier: summary_view + ExcludePeriodConfiguration: + Amount: 2 + Granularity: MONTH + Status: ENABLED + FilterId: d308d5b6-f2ec-4ddd-8d60-08e25d722f5c + MinimumGranularity: DAY + NullOption: NON_NULLS_ONLY + RelativeDateType: LAST + RelativeDateValue: 3 + TimeGranularity: MONTH + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 0853ab67-ea35-4551-b724-a75eb997f42f + VisualIds: + - 5b5482e2-7dc2-40f3-9adc-955d64280617 + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: dce48348-e0c9-4789-af03-d68c6484c4a7 + Filters: + - RelativeDatesFilter: + AnchorDateConfiguration: + AnchorOption: NOW + Column: + ColumnName: billing_period + DataSetIdentifier: summary_view + ExcludePeriodConfiguration: + Amount: 1 + Granularity: MONTH + Status: ENABLED + FilterId: 60d33f8a-c08a-4c7a-8f9f-a0df39118140 + MinimumGranularity: DAY + NullOption: NON_NULLS_ONLY + RelativeDateType: LAST + RelativeDateValue: 2 + TimeGranularity: MONTH + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 0853ab67-ea35-4551-b724-a75eb997f42f + VisualIds: + - 99f0b87c-26d0-4a7c-8f66-89c2cd666740 + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 817d2f7c-c415-4f96-a1ce-e120a8853688 + Filters: + - RelativeDatesFilter: + AnchorDateConfiguration: + AnchorOption: NOW + Column: + ColumnName: billing_period + DataSetIdentifier: summary_view + ExcludePeriodConfiguration: + Amount: 3 + Granularity: MONTH + Status: ENABLED + FilterId: a2b2b5aa-7ecb-409a-9ba2-1828a72f801a + MinimumGranularity: DAY + NullOption: NON_NULLS_ONLY + RelativeDateType: LAST + RelativeDateValue: 5 + TimeGranularity: MONTH + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 0853ab67-ea35-4551-b724-a75eb997f42f + VisualIds: + - d9a1c55a-3a64-4a5b-ace8-34ae411222b9 + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 3bc319df-1107-42d8-a33c-386968a4f3fe + Filters: + - RelativeDatesFilter: + AnchorDateConfiguration: + AnchorOption: NOW + Column: + ColumnName: billing_period + DataSetIdentifier: summary_view + ExcludePeriodConfiguration: + Amount: 2 + Granularity: MONTH + Status: ENABLED + FilterId: f0c2b49d-e174-49d2-8f0a-89165060e26a + MinimumGranularity: DAY + NullOption: NON_NULLS_ONLY + RelativeDateType: LAST + RelativeDateValue: 4 + TimeGranularity: MONTH + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 0853ab67-ea35-4551-b724-a75eb997f42f + VisualIds: + - 22dc73f5-f934-4e31-8610-ac349a45760d + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 6214d8be-3a0c-4a51-a3a3-ce457ac86cb3 + Filters: + - RelativeDatesFilter: + AnchorDateConfiguration: + AnchorOption: NOW + Column: + ColumnName: billing_period + DataSetIdentifier: summary_view + ExcludePeriodConfiguration: + Amount: 1 + Granularity: MONTH + Status: ENABLED + FilterId: 8c260e08-92f3-43da-a93b-b3f24592e010 + MinimumGranularity: DAY + NullOption: NON_NULLS_ONLY + RelativeDateType: LAST + RelativeDateValue: 3 + TimeGranularity: MONTH + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 0853ab67-ea35-4551-b724-a75eb997f42f + VisualIds: + - fe717489-b9a6-49b6-aacc-2873f3568205 + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: fa2d82f5-eb5e-439d-934f-8ade4f1dd70a + Filters: + - RelativeDatesFilter: + AnchorDateConfiguration: + AnchorOption: NOW + Column: + ColumnName: billing_period + DataSetIdentifier: summary_view + ExcludePeriodConfiguration: + Amount: 1 + Granularity: MONTH + Status: DISABLED + FilterId: 4641ad08-9ec9-47d4-b2d9-e08e6779111c + MinimumGranularity: DAY + NullOption: NON_NULLS_ONLY + RelativeDateType: LAST + RelativeDateValue: 2 + TimeGranularity: MONTH + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 0853ab67-ea35-4551-b724-a75eb997f42f + VisualIds: + - 3757b656-eb24-488f-9ae1-a8602008d90c + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 2d53743a-c740-48da-92ec-a1e991479c4b + Filters: + - CategoryFilter: + Column: + ColumnName: in_country [contact_summary] + DataSetIdentifier: resource_connect_view + Configuration: + CustomFilterConfiguration: + CategoryValue: '' + MatchOperator: DOES_NOT_EQUAL + NullOption: NON_NULLS_ONLY + FilterId: d1266214-4864-460c-96ed-bd7c920ff21f + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 0853ab67-ea35-4551-b724-a75eb997f42f + VisualIds: + - c3449f30-e379-4188-be5a-c2e16f0d9ecc + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: b5f6539f-6e07-4e0a-9e92-b46ad4c4bffd + Filters: + - CategoryFilter: + Column: + ColumnName: in_country [contact_summary] + DataSetIdentifier: resource_connect_view + Configuration: + CustomFilterConfiguration: + CategoryValue: '' + MatchOperator: DOES_NOT_EQUAL + NullOption: NON_NULLS_ONLY + FilterId: 56eed8fb-d191-403a-8daf-245d7ecb9b04 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 0853ab67-ea35-4551-b724-a75eb997f42f + VisualIds: + - 74b16c42-804b-4a6d-9dc6-c1a0a73dfddd + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: dc2978e0-1429-400f-9e83-3a4c7fabdbc3 + Filters: + - CategoryFilter: + Column: + ColumnName: out_country [contact_summary] + DataSetIdentifier: resource_connect_view + Configuration: + CustomFilterConfiguration: + CategoryValue: '' + MatchOperator: DOES_NOT_EQUAL + NullOption: NON_NULLS_ONLY + FilterId: 59283e96-3254-4d56-b26f-b822ece128c4 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 0853ab67-ea35-4551-b724-a75eb997f42f + VisualIds: + - 74b16c42-804b-4a6d-9dc6-c1a0a73dfddd + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 54877df0-571e-4c04-94f1-0de7c9b24a61 + Filters: + - CategoryFilter: + Column: + ColumnName: __call_type + DataSetIdentifier: resource_connect_view + Configuration: + FilterListConfiguration: + CategoryValues: + - inbound + - inout + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + FilterId: 87264a9b-c1f5-47d0-b87e-0590d7f9339d + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 0853ab67-ea35-4551-b724-a75eb997f42f + VisualIds: + - c3449f30-e379-4188-be5a-c2e16f0d9ecc + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 7494048f-140f-4a22-b5df-43189f497396 + Filters: + - CategoryFilter: + Column: + ColumnName: __call_type + DataSetIdentifier: resource_connect_view + Configuration: + FilterListConfiguration: + CategoryValues: + - inout + - outbound + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + FilterId: f31c5057-dc07-4a36-89fc-fe9efd45a5c3 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 0853ab67-ea35-4551-b724-a75eb997f42f + VisualIds: + - 74b16c42-804b-4a6d-9dc6-c1a0a73dfddd + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 129439e9-f9d9-4596-8ae4-4f4d987d5eec + Filters: + - CategoryFilter: + Column: + ColumnName: item_description + DataSetIdentifier: summary_view + Configuration: + FilterListConfiguration: + CategoryValues: + - End customer minutes used + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + FilterId: a819fe17-0014-46eb-a74d-9d9d0edaef0b + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 3c0f2066-6f34-40ea-a296-87c5bc585a08 + VisualIds: + - b6209f2b-0c70-4b30-8487-1f0e5291f5ac + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 4e337d08-ab9a-4840-adfc-841f70a31379 + Filters: + - CategoryFilter: + Column: + ColumnName: item_description + DataSetIdentifier: summary_view + Configuration: + FilterListConfiguration: + CategoryValues: + - Chat messages used + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + FilterId: 7a226ea2-7562-447b-8814-16bec7c7607d + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 3c0f2066-6f34-40ea-a296-87c5bc585a08 + VisualIds: + - f09d04dd-cde8-4202-9cb1-5697663fafa3 + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 24367c5f-fa08-4e3d-8c16-dfb9b350bddc + Filters: + - CategoryFilter: + Column: + ColumnName: item_description + DataSetIdentifier: summary_view + Configuration: + FilterListConfiguration: + CategoryValues: + - Tasks created + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + FilterId: fbe85882-5f2e-4103-a730-59151f3b4bf2 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 3c0f2066-6f34-40ea-a296-87c5bc585a08 + VisualIds: + - caaaf7e1-ee15-41d7-b786-7245e91f6ab4 + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 2a262f7a-e0f4-47ca-bbf6-d01e7dd23fcc + Filters: + - CategoryFilter: + Column: + ColumnName: item_description + DataSetIdentifier: summary_view + Configuration: + FilterListConfiguration: + CategoryValues: + - Tasks created + - End customer minutes used + - Chat messages used + MatchOperator: DOES_NOT_CONTAIN + NullOption: NON_NULLS_ONLY + FilterId: 9427c438-7e14-4eac-9849-b23ed1d57f6b + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 3c0f2066-6f34-40ea-a296-87c5bc585a08 + VisualIds: + - 55f68625-31e1-4002-902c-170f41e98903 + Status: ENABLED + - CrossDataset: ALL_DATASETS + FilterGroupId: 423e7f6b-5bd6-408e-bdf1-8c2eab766318 + Filters: + - CategoryFilter: + Column: + ColumnName: service + DataSetIdentifier: resource_connect_view + Configuration: + FilterListConfiguration: + CategoryValues: + - ContactCenterTelecomm + - ContactCenterTelecommZA + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + FilterId: 4e5d5910-3c59-45e0-b5ac-0f551e317177 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: ALL_VISUALS + SheetId: 5fad6bbf-1d6b-4b47-8f05-c8787ef0828b + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: b297ad5d-2794-40f0-87ee-b15d6e1879d4 + Filters: + - TopBottomFilter: + AggregationSortConfigurations: + - Column: + ColumnName: __max_unit_price + DataSetIdentifier: summary_view + SortDirection: DESC + Column: + ColumnName: __country_label + DataSetIdentifier: summary_view + FilterId: 2dac64a3-7a22-4963-bd84-c2baa1fedd27 + Limit: 3 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 5fad6bbf-1d6b-4b47-8f05-c8787ef0828b + VisualIds: + - 06ea405e-29be-4ce3-80d5-5b57584b350a + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: eed2f5a9-1f5d-4a95-95df-b2c78172ae71 + Filters: + - CategoryFilter: + Column: + ColumnName: __telecom_usage_type_group + DataSetIdentifier: summary_view + Configuration: + FilterListConfiguration: + CategoryValues: + - outbound-mins(telecom) + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + FilterId: 6ed86952-c9dd-415e-bcf2-c5c31b20e48b + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 5fad6bbf-1d6b-4b47-8f05-c8787ef0828b + VisualIds: + - 06ea405e-29be-4ce3-80d5-5b57584b350a + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 3cc96ed7-f488-4a44-9817-450554900fbb + Filters: + - TopBottomFilter: + AggregationSortConfigurations: + - Column: + ColumnName: __max_unit_price + DataSetIdentifier: summary_view + SortDirection: DESC + Column: + ColumnName: __country_label + DataSetIdentifier: summary_view + FilterId: 2d3de9d7-3e9b-4489-9f78-ea267509d052 + Limit: 3 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 5fad6bbf-1d6b-4b47-8f05-c8787ef0828b + VisualIds: + - 36d94b40-d14d-489f-97b5-8d6e161148aa + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: a718dc29-6fc8-4d18-9c0a-85dc0d3f6238 + Filters: + - CategoryFilter: + Column: + ColumnName: __telecom_usage_type_group + DataSetIdentifier: summary_view + Configuration: + FilterListConfiguration: + CategoryValues: + - did-inbound-mins(telecom) + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + FilterId: 1684e1e4-7fa8-4cd4-bc7f-0f4d7d77bfe7 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 5fad6bbf-1d6b-4b47-8f05-c8787ef0828b + VisualIds: + - 36d94b40-d14d-489f-97b5-8d6e161148aa + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 3b791b4c-2b4b-4d7e-a10c-3868dad6ba22 + Filters: + - TopBottomFilter: + AggregationSortConfigurations: + - Column: + ColumnName: __max_unit_price + DataSetIdentifier: summary_view + SortDirection: DESC + Column: + ColumnName: __country_label + DataSetIdentifier: summary_view + FilterId: 81d81ae2-8597-4620-89a4-ca48736e56cc + Limit: 3 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 5fad6bbf-1d6b-4b47-8f05-c8787ef0828b + VisualIds: + - 76fb4c19-3422-4995-98d5-27df9d7ba09f + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 3109442a-d998-42aa-8da7-6a0f9ef1d981 + Filters: + - CategoryFilter: + Column: + ColumnName: __telecom_usage_type_group + DataSetIdentifier: summary_view + Configuration: + FilterListConfiguration: + CategoryValues: + - tollfree-inbound-mins(telecom) + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + FilterId: c450d71a-6d1e-4d4a-900b-0bee8945af79 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 5fad6bbf-1d6b-4b47-8f05-c8787ef0828b + VisualIds: + - 76fb4c19-3422-4995-98d5-27df9d7ba09f + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: de5975aa-54a6-439f-93b0-acbbe1b1c386 + Filters: + - TopBottomFilter: + AggregationSortConfigurations: + - Column: + ColumnName: __max_unit_price + DataSetIdentifier: summary_view + SortDirection: DESC + Column: + ColumnName: __country_label + DataSetIdentifier: summary_view + FilterId: 9eb680b6-4c9c-4094-8569-bccd29169c95 + Limit: 3 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 5fad6bbf-1d6b-4b47-8f05-c8787ef0828b + VisualIds: + - 03348e94-2396-4ae5-9240-6360676bf97f + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 699ad27b-cc97-4058-81c5-edcd9aeedc31 + Filters: + - CategoryFilter: + Column: + ColumnName: __telecom_usage_type_group + DataSetIdentifier: summary_view + Configuration: + FilterListConfiguration: + CategoryValues: + - did-numbers(telecom) + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + FilterId: a6db93d5-f562-41ed-94ec-98930a993235 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 5fad6bbf-1d6b-4b47-8f05-c8787ef0828b + VisualIds: + - 03348e94-2396-4ae5-9240-6360676bf97f + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: ae3308a0-a900-4181-a3f1-2f64a75cdf46 + Filters: + - TopBottomFilter: + AggregationSortConfigurations: + - Column: + ColumnName: __max_unit_price + DataSetIdentifier: summary_view + SortDirection: DESC + Column: + ColumnName: __country_label + DataSetIdentifier: summary_view + FilterId: 68e0d606-febd-471d-b8fc-ce0d791766e3 + Limit: 3 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 5fad6bbf-1d6b-4b47-8f05-c8787ef0828b + VisualIds: + - 425f42a7-0aba-4715-9f66-619565fa6138 + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 0e1e4ee5-2aa8-4ea3-ad3f-e88fa5cf03d3 + Filters: + - CategoryFilter: + Column: + ColumnName: __telecom_usage_type_group + DataSetIdentifier: summary_view + Configuration: + FilterListConfiguration: + CategoryValues: + - tollfree-numbers(telecom) + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + FilterId: 47d1c7ed-e9f2-4dd6-8f32-f09df560c3f8 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 5fad6bbf-1d6b-4b47-8f05-c8787ef0828b + VisualIds: + - 425f42a7-0aba-4715-9f66-619565fa6138 + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 77c751ea-e66b-4de7-a82a-27ee687c7ddf + Filters: + - NumericRangeFilter: + Column: + ColumnName: _unit_price + DataSetIdentifier: summary_view + FilterId: a2fdf12f-37fa-4353-9be2-7f53bc42cbf1 + IncludeMaximum: true + IncludeMinimum: true + NullOption: ALL_VALUES + RangeMaximum: + StaticValue: 5.0 + RangeMinimum: + StaticValue: 0.0 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 5fad6bbf-1d6b-4b47-8f05-c8787ef0828b + VisualIds: + - d269f009-314a-4f47-a71e-ab9253db3f0b + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 627abda8-2aff-460e-8591-6a6bd314b65b + Filters: + - NumericRangeFilter: + AggregationFunction: + NumericalAggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: unblended_cost + DataSetIdentifier: summary_view + FilterId: 3e45f36c-584a-414a-aa95-9588e7d95278 + IncludeMaximum: false + IncludeMinimum: false + NullOption: ALL_VALUES + RangeMinimum: + StaticValue: 0.0 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 5fad6bbf-1d6b-4b47-8f05-c8787ef0828b + VisualIds: + - d269f009-314a-4f47-a71e-ab9253db3f0b + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: d1bb70e1-6da2-4382-a14a-a861d4717615 + Filters: + - TopBottomFilter: + AggregationSortConfigurations: + - AggregationFunction: + CategoricalAggregationFunction: DISTINCT_COUNT + Column: + ColumnName: __telecom_usage_type_group + DataSetIdentifier: summary_view + SortDirection: DESC + - AggregationFunction: + NumericalAggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: unblended_cost + DataSetIdentifier: summary_view + SortDirection: DESC + Column: + ColumnName: __country_label + DataSetIdentifier: summary_view + FilterId: 3fd83705-4946-44ed-b283-d06a88b96fc8 + Limit: 10 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 5fad6bbf-1d6b-4b47-8f05-c8787ef0828b + VisualIds: + - ddfa6659-40c9-49ed-ae8e-c8c485d18c2a + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: a099f0d7-fa1f-42e4-8ce9-f56a8ef51914 + Filters: + - CategoryFilter: + Column: + ColumnName: line_type + DataSetIdentifier: resource_connect_view + Configuration: + FilterListConfiguration: + CategoryValues: + - DiD Line + - Toll Free Line + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + FilterId: 8bc0c09e-ca7f-4e39-a085-cd266e44942b + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: cdb0963d-9b50-4f2e-b23e-8b9b4d0e32b8 + VisualIds: + - e9ad5562-8f45-4a07-8ec6-83757846f45d + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: e8c323ac-6cd4-48e2-9f11-1ec07c927064 + Filters: + - CategoryFilter: + Column: + ColumnName: __connect_instance_name + DataSetIdentifier: resource_connect_view + Configuration: + FilterListConfiguration: + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + SelectAllOptions: FILTER_ALL_VALUES + FilterId: 73237c66-0d12-4fcd-b0b0-88947d54de4f + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: ALL_VISUALS + SheetId: cdb0963d-9b50-4f2e-b23e-8b9b4d0e32b8 + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 4f74f0f3-0715-4320-8d13-69f0f28ef81f + Filters: + - CategoryFilter: + Column: + ColumnName: __call_type + DataSetIdentifier: resource_connect_view + Configuration: + CustomFilterConfiguration: + CategoryValue: _leg_only + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + FilterId: 39ad60f4-c296-4d19-9810-b3ccc0be35bb + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: ceefb5ea-5297-4683-8015-3a05935dd9c0 + VisualIds: + - abc4351d-1810-4421-bfb8-355b4932a206 + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 28f80e07-3b42-467e-b463-e196225c3ff0 + Filters: + - TopBottomFilter: + AggregationSortConfigurations: + - AggregationFunction: + NumericalAggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: cost [contact_summary] + DataSetIdentifier: resource_connect_view + SortDirection: DESC + Column: + ColumnName: contact_id + DataSetIdentifier: resource_connect_view + FilterId: b0d96e97-0e3f-4b40-ba79-b126738c3948 + Limit: 10 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: ceefb5ea-5297-4683-8015-3a05935dd9c0 + VisualIds: + - 73177ab2-448b-4df2-8b20-2976c1d8e355 + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 199d92e0-be1c-40f7-8eab-04ae80c71ad5 + Filters: + - CategoryFilter: + Column: + ColumnName: __call_type + DataSetIdentifier: resource_connect_view + Configuration: + FilterListConfiguration: + CategoryValues: + - n/a + MatchOperator: DOES_NOT_CONTAIN + NullOption: NON_NULLS_ONLY + FilterId: 566e367c-c7d5-4a71-88d6-2848f7a53a68 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: ceefb5ea-5297-4683-8015-3a05935dd9c0 + VisualIds: + - abc4351d-1810-4421-bfb8-355b4932a206 + - 1ec2d279-7cf2-4dd7-bab0-b2f9aa883b1e + - 8660d2eb-2d88-4aec-89fd-7d5a011a7e9f + - 5aa280ed-e1d1-4aa9-bcb0-a667e8ed90a5 + - 01a68935-179a-47b4-ae2e-71276816349e + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: a9495e7a-0f20-47f0-a100-14f6070b364a + Filters: + - CategoryFilter: + Column: + ColumnName: __call_type + DataSetIdentifier: resource_connect_view + Configuration: + CustomFilterConfiguration: + CategoryValue: n/a + MatchOperator: DOES_NOT_EQUAL + NullOption: ALL_VALUES + FilterId: 269d685c-20d5-44ef-aa45-6eae33387a9e + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: ceefb5ea-5297-4683-8015-3a05935dd9c0 + VisualIds: + - d5c328e0-da10-40b7-8818-37d40e78db6c + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 5525c309-05f8-4afb-9bef-76b6204367ca + Filters: + - CategoryFilter: + Column: + ColumnName: line_type + DataSetIdentifier: resource_connect_view + Configuration: + FilterListConfiguration: + CategoryValues: + - DiD Line + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + FilterId: daece68f-4f12-46c5-ae5b-07e8758c6855 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: cdb0963d-9b50-4f2e-b23e-8b9b4d0e32b8 + VisualIds: + - 3f7c6aa6-a2c1-4c81-9fce-4456811baa87 + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: f6b691ca-840e-4763-9030-034cc3b92513 + Filters: + - TopBottomFilter: + AggregationSortConfigurations: + - AggregationFunction: + DateAggregationFunction: MAX + Column: + ColumnName: usage_end_date_time + DataSetIdentifier: resource_connect_view + SortDirection: DESC + Column: + ColumnName: usage_end_date_time + DataSetIdentifier: resource_connect_view + FilterId: 79488a9e-52b8-4828-b7b1-ff6bc4c2af9e + Limit: 50 + TimeGranularity: HOUR + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: cdb0963d-9b50-4f2e-b23e-8b9b4d0e32b8 + VisualIds: + - 089648c4-1304-4e3a-8ad3-88e8ffffdae9 + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 918fb9b6-3bd7-4af8-8b70-5b22fd84718d + Filters: + - RelativeDatesFilter: + AnchorDateConfiguration: + AnchorOption: NOW + Column: + ColumnName: usage_start_date_time + DataSetIdentifier: resource_connect_view + FilterId: ebfdf5bf-8c49-4401-91ba-e5b91487e2ba + MinimumGranularity: DAY + NullOption: NON_NULLS_ONLY + RelativeDateType: LAST + RelativeDateValue: 5 + TimeGranularity: DAY + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: cdb0963d-9b50-4f2e-b23e-8b9b4d0e32b8 + VisualIds: + - 862fa2cb-1843-40d5-845d-fdc72e221763 + Status: DISABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 503b2f2e-15dc-498e-bd88-0bcb5ab0970c + Filters: + - RelativeDatesFilter: + AnchorDateConfiguration: + AnchorOption: NOW + Column: + ColumnName: usage_start_date_time + DataSetIdentifier: resource_connect_view + FilterId: cec0c251-827e-4e31-b345-b3423ce55e4c + MinimumGranularity: DAY + NullOption: NON_NULLS_ONLY + RelativeDateType: LAST + RelativeDateValue: 5 + TimeGranularity: DAY + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: cdb0963d-9b50-4f2e-b23e-8b9b4d0e32b8 + VisualIds: + - cc644bd0-1d58-4d4f-8ef1-fd565798504f + Status: DISABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 6a8d27b8-f86b-4f0b-8281-20a18e46a3a7 + Filters: + - CategoryFilter: + Column: + ColumnName: '#connect_usage_type_group' + DataSetIdentifier: resource_connect_view + Configuration: + FilterListConfiguration: + CategoryValues: + - did-inbound-mins(telecom) + - tollfree-inbound-mins(telecom) + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + FilterId: 7cff43e6-1936-48b8-bdbe-51f9ade77896 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: cdb0963d-9b50-4f2e-b23e-8b9b4d0e32b8 + VisualIds: + - 3a35dbf5-984b-4fe4-84fb-79e962934ddc + - 81903046-33d2-406b-a8d4-20078643b46e + - 862fa2cb-1843-40d5-845d-fdc72e221763 + - 12b518b1-92d2-404b-b137-2767a3b90a9b + - 089648c4-1304-4e3a-8ad3-88e8ffffdae9 + - e8285af0-4b7f-4aa4-a221-8a5ba88e6950 + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: d2aa07a5-2020-497f-9ae3-520c64b3a2ce + Filters: + - CategoryFilter: + Column: + ColumnName: '#connect_usage_type_group' + DataSetIdentifier: resource_connect_view + Configuration: + FilterListConfiguration: + CategoryValues: + - chat-message(connect) + - did-numbers(telecom) + - tasks(connect) + - tollfree-numbers(telecom) + - agents-evaluated-freetier(connect) + MatchOperator: DOES_NOT_CONTAIN + NullOption: NON_NULLS_ONLY + FilterId: 314e07d1-ca26-4692-b06e-ef90516661db + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: ceefb5ea-5297-4683-8015-3a05935dd9c0 + VisualIds: + - 95e177be-0976-4d20-85ab-19ce2db68f02 + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: a676394e-ba30-486f-ba0f-1f49f16d890c + Filters: + - CategoryFilter: + Column: + ColumnName: line_type + DataSetIdentifier: resource_connect_view + Configuration: + CustomFilterConfiguration: + CategoryValue: '' + MatchOperator: DOES_NOT_EQUAL + NullOption: NON_NULLS_ONLY + FilterId: 4dcc794b-c7ae-4da1-aabe-c5bc9f734bcb + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: cdb0963d-9b50-4f2e-b23e-8b9b4d0e32b8 + VisualIds: + - b8c658e4-41dc-496c-93c3-41e47e44938c + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: cefcd255-f4b1-4df2-94f4-79cd0bdfb73b + Filters: + - CategoryFilter: + Column: + ColumnName: country + DataSetIdentifier: resource_connect_view + Configuration: + CustomFilterConfiguration: + CategoryValue: '' + MatchOperator: DOES_NOT_EQUAL + NullOption: NON_NULLS_ONLY + FilterId: b078110b-6166-4820-b368-35493cd6ee74 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: cdb0963d-9b50-4f2e-b23e-8b9b4d0e32b8 + VisualIds: + - 276fbfec-44b3-4728-a058-fe690031d177 + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: e74b9d1f-5ff1-4e27-8e60-33c4d64f7613 + Filters: + - CategoryFilter: + Column: + ColumnName: country + DataSetIdentifier: resource_connect_view + Configuration: + CustomFilterConfiguration: + CategoryValue: '' + MatchOperator: DOES_NOT_EQUAL + NullOption: NON_NULLS_ONLY + FilterId: ccba620b-17bc-42a7-bba6-6f6ad1e42d4a + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: ceefb5ea-5297-4683-8015-3a05935dd9c0 + VisualIds: + - d5c328e0-da10-40b7-8818-37d40e78db6c + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: f9d482f7-28e8-4814-94ad-6c3ad9a968df + Filters: + - CategoryFilter: + Column: + ColumnName: '#max_duration_hh:mm:ss' + DataSetIdentifier: resource_connect_view + Configuration: + CustomFilterConfiguration: + CategoryValue: '::' + MatchOperator: DOES_NOT_EQUAL + NullOption: ALL_VALUES + FilterId: e3d488e4-bd46-4d6b-8f17-d45d19d370a5 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: ceefb5ea-5297-4683-8015-3a05935dd9c0 + VisualIds: + - 31afa38d-f359-4942-8d05-76e2bb92ab7f + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: d06141d3-ff81-4580-aba2-d827f78c998a + Filters: + - CategoryFilter: + Column: + ColumnName: contact_id + DataSetIdentifier: resource_connect_view + Configuration: + CustomFilterConfiguration: + CategoryValue: '' + MatchOperator: DOES_NOT_EQUAL + NullOption: NON_NULLS_ONLY + FilterId: d38455bd-4948-4e55-8998-572f15d6d706 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: ceefb5ea-5297-4683-8015-3a05935dd9c0 + VisualIds: + - ee8394e9-cc2a-4849-a71a-ff48aae57c62 + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 8b1bc89d-b91a-46ce-a3ac-7c4dc09d0854 + Filters: + - CategoryFilter: + Column: + ColumnName: __connect_instance_name + DataSetIdentifier: resource_connect_view + Configuration: + FilterListConfiguration: + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + SelectAllOptions: FILTER_ALL_VALUES + FilterId: 39b92194-f1d7-4307-9966-03e7d3599cc9 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: ALL_VISUALS + SheetId: ceefb5ea-5297-4683-8015-3a05935dd9c0 + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: ceab39cd-2f8b-4c77-b6a7-ab816cd0a02e + Filters: + - CategoryFilter: + Column: + ColumnName: country + DataSetIdentifier: resource_connect_view + Configuration: + FilterListConfiguration: + CategoryValues: + - Afghanistan + - Angola + - Australia + - Austria + - Bahamas + - Bahrain + - Belgium + - Belize + - Benin + - Botswana + - Brazil + - Brunei + - Bulgaria + - Burundi + - Canada + - Cayman Islands + - Chad + - China + - Colombia + - Cuba + - Cyprus + - Czech Republic + - Democratic Republic of Congo + - Denmark + - Djibouti + - Egypt + - Ethiopia + - Finland + - France + - Germany + - Ghana + - Greece + - Guernsey + - Guinea + - Guyana + - Hong Kong + - Hungary + - India + - Indonesia + - Iraq + - Ireland + - Iridium + - Isle of Man + - Israel + - Italy + - Ivory Coast + - Jamaica + - Japan + - Jersey + - Jordan + - Kazakhstan + - Kenya + - Kuwait + - Lebanon + - Lesotho + - Liberia + - Libya + - Lithuania + - Luxembourg + - Madagascar + - Malawi + - Malaysia + - Maldives + - Mali + - Malta + - Mauritania + - Mauritius + - Mexico + - Morocco + - Mozambique + - Myanmar + - Namibia + - Netherlands + - New Zealand + - Nigeria + - Norway + - Oman + - Pakistan + - Panama + - Paraguay + - Philippines + - Poland + - Portugal + - Qatar + - Romania + - Russia + - Rwanda + - Saudi Arabia + - Senegal + - Serbia + - Seychelles + - Sierra Leone + - Singapore + - Somalia + - South Africa + - South Korea + - South Sudan + - Spain + - Swaziland + - Sweden + - Switzerland + - Taiwan + - Tanzania + - Thailand + - Trinidad and Tobago + - Turkey + - Uganda + - United Arab Emirates + - United Kingdom + - United States + - Uruguay + - Uzbekistan + - Vietnam + - Yemen + - Zambia + - Zimbabwe + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + FilterId: dd4e3671-d0dc-4b36-b063-4cbbaac0cd17 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 5fad6bbf-1d6b-4b47-8f05-c8787ef0828b + VisualIds: + - 0868f7f9-2be5-460d-838d-2315dd6d4841 + Status: ENABLED + - CrossDataset: ALL_DATASETS + FilterGroupId: a51ca175-639a-4d04-8c2e-1d6afd95ca58 + Filters: + - TimeRangeFilter: + Column: + ColumnName: contact_start_date_time [contact_summary] + DataSetIdentifier: resource_connect_view + FilterId: 80d3e7cc-d847-4371-9e41-b47d3dd16487 + NullOption: NON_NULLS_ONLY + TimeGranularity: HOUR + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: ALL_VISUALS + SheetId: 04eae6b8-c27e-41db-abe1-1234d77c1bfb + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 1386f6db-3b90-4005-b4b5-d1ace862611f + Filters: + - CategoryFilter: + Column: + ColumnName: __connect_instance_name + DataSetIdentifier: resource_connect_view + Configuration: + FilterListConfiguration: + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + SelectAllOptions: FILTER_ALL_VALUES + FilterId: 509443c6-7fb3-4de8-bef5-75221eb83a73 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: ALL_VISUALS + SheetId: 04eae6b8-c27e-41db-abe1-1234d77c1bfb + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: f9e785fc-3b2e-4b78-8f8e-fa6001c9fb90 + Filters: + - CategoryFilter: + Column: + ColumnName: in_country [contact_summary] + DataSetIdentifier: resource_connect_view + Configuration: + FilterListConfiguration: + MatchOperator: CONTAINS + NullOption: ALL_VALUES + SelectAllOptions: FILTER_ALL_VALUES + FilterId: b3903aef-8423-4a56-8695-da7e3cca6f50 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: ALL_VISUALS + SheetId: 04eae6b8-c27e-41db-abe1-1234d77c1bfb + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 676bc4d7-7cf3-4898-8e9d-0c1cdb841700 + Filters: + - CategoryFilter: + Column: + ColumnName: out_country [contact_summary] + DataSetIdentifier: resource_connect_view + Configuration: + FilterListConfiguration: + MatchOperator: CONTAINS + NullOption: ALL_VALUES + SelectAllOptions: FILTER_ALL_VALUES + FilterId: e60016f2-28c1-4a9f-ae68-a9c5a69d0ff6 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: ALL_VISUALS + SheetId: 04eae6b8-c27e-41db-abe1-1234d77c1bfb + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: cb1fb057-a348-4e43-86cb-1dae434b1a55 + Filters: + - CategoryFilter: + Column: + ColumnName: country + DataSetIdentifier: resource_connect_view + Configuration: + CustomFilterConfiguration: + MatchOperator: EQUALS + NullOption: NON_NULLS_ONLY + ParameterName: country + FilterId: d7a10d4e-1002-466a-99f0-e39d641fca73 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 04eae6b8-c27e-41db-abe1-1234d77c1bfb + VisualIds: + - 03d909dc-89d6-47a1-940e-ff79fca56c8a + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 08cf37fa-4672-4c60-aa21-0f0a609a683a + Filters: + - CategoryFilter: + Column: + ColumnName: __connect_instance_name + DataSetIdentifier: resource_connect_view + Configuration: + FilterListConfiguration: + MatchOperator: CONTAINS + NullOption: NON_NULLS_ONLY + SelectAllOptions: FILTER_ALL_VALUES + FilterId: e7e5f123-8929-43dc-a471-638850c05e4e + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 04eae6b8-c27e-41db-abe1-1234d77c1bfb + VisualIds: + - 03d909dc-89d6-47a1-940e-ff79fca56c8a + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 5e5d7c38-eba1-4513-8d3c-2826ca6ffa85 + Filters: + - TopBottomFilter: + AggregationSortConfigurations: + - AggregationFunction: + NumericalAggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: cost [contact_summary] + DataSetIdentifier: resource_connect_view + SortDirection: DESC + Column: + ColumnName: contact_id + DataSetIdentifier: resource_connect_view + FilterId: cbbd5589-742b-4e19-9426-a4bbcabc7d14 + Limit: 2500 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 04eae6b8-c27e-41db-abe1-1234d77c1bfb + VisualIds: + - 03d909dc-89d6-47a1-940e-ff79fca56c8a + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: 2fe0606b-eae7-4edf-a1a8-91f0ab26082c + Filters: + - CategoryFilter: + Column: + ColumnName: '#max_duration_hh:mm:ss' + DataSetIdentifier: resource_connect_view + Configuration: + CustomFilterConfiguration: + CategoryValue: '::' + MatchOperator: DOES_NOT_EQUAL + NullOption: ALL_VALUES + FilterId: 03ba50bb-b788-4a37-a4a8-da35814c321c + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 04eae6b8-c27e-41db-abe1-1234d77c1bfb + VisualIds: + - 03d909dc-89d6-47a1-940e-ff79fca56c8a + Status: ENABLED + - CrossDataset: ALL_DATASETS + FilterGroupId: d7c4846c-1dd6-48ee-b0de-91392f493b6a + Filters: + - CategoryFilter: + Column: + ColumnName: payer_account_id + DataSetIdentifier: summary_view + Configuration: + CustomFilterConfiguration: + MatchOperator: EQUALS + NullOption: NON_NULLS_ONLY + ParameterName: payerId + FilterId: 14576079-3341-4642-8a80-eb8cefdf09fb + ScopeConfiguration: + AllSheets: {} + Status: ENABLED + - CrossDataset: ALL_DATASETS + FilterGroupId: fe6de380-d481-4e42-bba1-d6e5f94a8767 + Filters: + - CategoryFilter: + Column: + ColumnName: account_name + DataSetIdentifier: summary_view + Configuration: + CustomFilterConfiguration: + MatchOperator: EQUALS + NullOption: NON_NULLS_ONLY + ParameterName: accountName + FilterId: 6c8b1a6e-8f97-4542-9abc-cda2a86d99a2 + ScopeConfiguration: + AllSheets: {} + Status: ENABLED + - CrossDataset: ALL_DATASETS + FilterGroupId: 1d409b4e-2524-4688-ac8c-830aff1e7273 + Filters: + - NumericRangeFilter: + Column: + ColumnName: usage_quantity + DataSetIdentifier: resource_connect_view + FilterId: 412b0001-d9be-47b1-a073-48a2cfb7276c + IncludeMaximum: true + IncludeMinimum: true + NullOption: ALL_VALUES + RangeMaximum: + StaticValue: 0.5 + RangeMinimum: + StaticValue: 0.0 + SelectAllOptions: FILTER_ALL_VALUES + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: ALL_VISUALS + SheetId: 04eae6b8-c27e-41db-abe1-1234d77c1bfb + Status: ENABLED + - CrossDataset: ALL_DATASETS + FilterGroupId: 62467553-0378-40bb-9050-a9d7360c63f6 + Filters: + - TimeRangeFilter: + Column: + ColumnName: contact_end_date_time [contact_summary] + DataSetIdentifier: resource_connect_view + FilterId: 40edab1a-fa32-49a3-b8e8-1151c00c9cea + NullOption: NON_NULLS_ONLY + TimeGranularity: HOUR + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: ALL_VISUALS + SheetId: 04eae6b8-c27e-41db-abe1-1234d77c1bfb + Status: ENABLED + - CrossDataset: ALL_DATASETS + FilterGroupId: c206e0d5-1210-4907-924a-aa18267aa780 + Filters: + - CategoryFilter: + Column: + ColumnName: country_list [contact_summary] + DataSetIdentifier: resource_connect_view + Configuration: + CustomFilterConfiguration: + MatchOperator: EQUALS + NullOption: NON_NULLS_ONLY + ParameterName: CountryList + FilterId: db3112c7-f366-47c5-908d-b433db271f16 + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: ALL_VISUALS + SheetId: 04eae6b8-c27e-41db-abe1-1234d77c1bfb + Status: ENABLED + - CrossDataset: SINGLE_DATASET + FilterGroupId: b5f881c7-6e71-47ef-8d99-403ac493df6f + Filters: + - CategoryFilter: + Column: + ColumnName: contact_id [contact_summary] + DataSetIdentifier: resource_connect_view + Configuration: + CustomFilterConfiguration: + CategoryValue: '' + MatchOperator: DOES_NOT_EQUAL + NullOption: NON_NULLS_ONLY + FilterId: 73ca71f6-d6c2-4bda-a327-874067ab1d0d + ScopeConfiguration: + SelectedSheets: + SheetVisualScopingConfigurations: + - Scope: SELECTED_VISUALS + SheetId: 04eae6b8-c27e-41db-abe1-1234d77c1bfb + VisualIds: + - 94fc65db-0350-4cdf-8c0d-54a033285157 + Status: ENABLED + Options: + WeekStart: MONDAY + ParameterDeclarations: + - IntegerParameterDeclaration: + DefaultValues: + StaticValues: + - 7 + Name: lastNmonth + ParameterValueType: SINGLE_VALUED + ValueWhenUnset: + ValueWhenUnsetOption: RECOMMENDED_VALUE + - StringParameterDeclaration: + DefaultValues: {} + Name: accountId + ParameterValueType: MULTI_VALUED + ValueWhenUnset: + ValueWhenUnsetOption: RECOMMENDED_VALUE + - StringParameterDeclaration: + DefaultValues: {} + Name: accountName + ParameterValueType: MULTI_VALUED + ValueWhenUnset: + ValueWhenUnsetOption: RECOMMENDED_VALUE + - StringParameterDeclaration: + DefaultValues: {} + Name: region + ParameterValueType: MULTI_VALUED + ValueWhenUnset: + ValueWhenUnsetOption: RECOMMENDED_VALUE + - StringParameterDeclaration: + DefaultValues: + StaticValues: + - AmazonConnect + - AmazonConnectVoiceID + - ContactCenterTelecomm + - ContactCenterTelecommZA + - ContactLensAmazonConnect + Name: service + ParameterValueType: MULTI_VALUED + ValueWhenUnset: + ValueWhenUnsetOption: RECOMMENDED_VALUE + - StringParameterDeclaration: + DefaultValues: + StaticValues: + - Usage + Name: chargeType + ParameterValueType: MULTI_VALUED + ValueWhenUnset: + ValueWhenUnsetOption: RECOMMENDED_VALUE + - StringParameterDeclaration: + DefaultValues: {} + Name: connectInstance + ParameterValueType: MULTI_VALUED + ValueWhenUnset: + ValueWhenUnsetOption: RECOMMENDED_VALUE + - StringParameterDeclaration: + DefaultValues: {} + Name: country + ParameterValueType: MULTI_VALUED + ValueWhenUnset: + ValueWhenUnsetOption: RECOMMENDED_VALUE + - StringParameterDeclaration: + DefaultValues: + StaticValues: [] + Name: contactId + ParameterValueType: SINGLE_VALUED + ValueWhenUnset: + ValueWhenUnsetOption: RECOMMENDED_VALUE + - StringParameterDeclaration: + DefaultValues: + StaticValues: + - cost + Name: selection + ParameterValueType: SINGLE_VALUED + ValueWhenUnset: + ValueWhenUnsetOption: 'NULL' + - StringParameterDeclaration: + DefaultValues: + StaticValues: + - Charge type + Name: billingSummaryGroupBy + ParameterValueType: SINGLE_VALUED + ValueWhenUnset: + ValueWhenUnsetOption: RECOMMENDED_VALUE + - StringParameterDeclaration: + DefaultValues: + StaticValues: + - Instance name + Name: billingSummaryDailyGroupBy + ParameterValueType: SINGLE_VALUED + ValueWhenUnset: + ValueWhenUnsetOption: RECOMMENDED_VALUE + - StringParameterDeclaration: + DefaultValues: + StaticValues: + - Usage type + Name: connectSummaryGroupBy + ParameterValueType: SINGLE_VALUED + ValueWhenUnset: + ValueWhenUnsetOption: RECOMMENDED_VALUE + - StringParameterDeclaration: + DefaultValues: + StaticValues: + - Usage type + Name: telecomSummaryGroupBy + ParameterValueType: SINGLE_VALUED + ValueWhenUnset: + ValueWhenUnsetOption: RECOMMENDED_VALUE + - StringParameterDeclaration: + DefaultValues: + StaticValues: + - Country + Name: telecomCountryUsageGroupBy1 + ParameterValueType: SINGLE_VALUED + ValueWhenUnset: + ValueWhenUnsetOption: RECOMMENDED_VALUE + - StringParameterDeclaration: + DefaultValues: {} + Name: payerId + ParameterValueType: MULTI_VALUED + ValueWhenUnset: + ValueWhenUnsetOption: RECOMMENDED_VALUE + - StringParameterDeclaration: + DefaultValues: + StaticValues: [] + Name: CountryList + ParameterValueType: SINGLE_VALUED + ValueWhenUnset: + ValueWhenUnsetOption: RECOMMENDED_VALUE + - DateTimeParameterDeclaration: + DefaultValues: + RollingDate: + Expression: addDateTime(-2, 'DD', truncDate('DD', now())) + StaticValues: [] + Name: lastUsageDate + TimeGranularity: DAY + + Sheets: + - ContentType: INTERACTIVE + Layouts: + - Configuration: + GridLayout: + CanvasSizeOptions: + ScreenCanvasSizeOptions: + OptimizedViewPortWidth: 1600px + ResizeOption: FIXED + Elements: + - ColumnIndex: 0 + ColumnSpan: 2 + ElementId: eef7a4c2-4b90-4957-aa3b-44aeba9a80c1 + ElementType: VISUAL + RowIndex: 0 + RowSpan: 2 + - ColumnIndex: 2 + ColumnSpan: 30 + ElementId: 598765d9-ce9d-41d4-966a-fc45522c140a + ElementType: TEXT_BOX + RowIndex: 0 + RowSpan: 2 + - ColumnIndex: 32 + ColumnSpan: 4 + ElementId: 0ecce83e-2fd3-4824-9515-84cd2fcff082 + ElementType: VISUAL + RowIndex: 0 + RowSpan: 2 + - ColumnIndex: 0 + ColumnSpan: 6 + ElementId: 5bc3cb51-fe1d-48be-9d78-7fe3844c0178 + ElementType: VISUAL + RowIndex: 2 + RowSpan: 3 + - ColumnIndex: 6 + ColumnSpan: 6 + ElementId: 5b5482e2-7dc2-40f3-9adc-955d64280617 + ElementType: VISUAL + RowIndex: 2 + RowSpan: 3 + - ColumnIndex: 12 + ColumnSpan: 6 + ElementId: 99f0b87c-26d0-4a7c-8f66-89c2cd666740 + ElementType: VISUAL + RowIndex: 2 + RowSpan: 3 + - ColumnIndex: 18 + ColumnSpan: 6 + ElementId: 58d34cb8-e463-431e-81da-b7e0ba473347 + ElementType: VISUAL + RowIndex: 2 + RowSpan: 3 + - ColumnIndex: 24 + ColumnSpan: 12 + ElementId: c3449f30-e379-4188-be5a-c2e16f0d9ecc + ElementType: VISUAL + RowIndex: 2 + RowSpan: 6 + - ColumnIndex: 0 + ColumnSpan: 6 + ElementId: d9a1c55a-3a64-4a5b-ace8-34ae411222b9 + ElementType: VISUAL + RowIndex: 5 + RowSpan: 3 + - ColumnIndex: 6 + ColumnSpan: 6 + ElementId: 22dc73f5-f934-4e31-8610-ac349a45760d + ElementType: VISUAL + RowIndex: 5 + RowSpan: 3 + - ColumnIndex: 12 + ColumnSpan: 6 + ElementId: fe717489-b9a6-49b6-aacc-2873f3568205 + ElementType: VISUAL + RowIndex: 5 + RowSpan: 3 + - ColumnIndex: 18 + ColumnSpan: 6 + ElementId: 3757b656-eb24-488f-9ae1-a8602008d90c + ElementType: VISUAL + RowIndex: 5 + RowSpan: 3 + - ColumnIndex: 0 + ColumnSpan: 4 + ElementId: 3ad8a218-f1cc-4e85-84b5-be05b714eb4c + ElementType: PARAMETER_CONTROL + RowIndex: 8 + RowSpan: 8 + - ColumnIndex: 4 + ColumnSpan: 20 + ElementId: ed89c46f-8df4-439e-9f27-bd9fa9976796 + ElementType: VISUAL + RowIndex: 8 + RowSpan: 8 + - ColumnIndex: 24 + ColumnSpan: 12 + ElementId: 74b16c42-804b-4a6d-9dc6-c1a0a73dfddd + ElementType: VISUAL + RowIndex: 8 + RowSpan: 8 + - ColumnIndex: 0 + ColumnSpan: 4 + ElementId: 4a9ba071-5c48-4b12-af15-08b6a1e28c2b + ElementType: PARAMETER_CONTROL + RowIndex: 16 + RowSpan: 9 + - ColumnIndex: 4 + ColumnSpan: 20 + ElementId: 103679dc-c531-474f-b5ea-2b60b9dab21a + ElementType: VISUAL + RowIndex: 16 + RowSpan: 9 + - ColumnIndex: 24 + ColumnSpan: 12 + ElementId: 69dde87d-b9d4-4142-8cd0-38892f78907e + ElementType: VISUAL + RowIndex: 16 + RowSpan: 9 + - ColumnIndex: 0 + ColumnSpan: 24 + ElementId: ca8c8d6c-2bd0-47e5-9382-71b072bd49a4 + ElementType: VISUAL + RowIndex: 25 + RowSpan: 8 + - ColumnIndex: 24 + ColumnSpan: 12 + ElementId: 87a9e464-e398-4d17-a9f8-f3296eacbe4c + ElementType: TEXT_BOX + RowIndex: 25 + RowSpan: 8 + - ColumnIndex: 0 + ColumnSpan: 36 + ElementId: 5a59e779-4d46-40a6-9c20-3a0522dfbda3 + ElementType: TEXT_BOX + RowIndex: 33 + RowSpan: 1 + Name: Overview + ParameterControls: + - List: + DisplayOptions: + InfoIconLabelOptions: + Visibility: HIDDEN + SearchOptions: + Visibility: HIDDEN + SelectAllOptions: + Visibility: HIDDEN + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + ParameterControlId: 40709254-47d6-4159-89c7-4df057125ee1 + SelectableValues: + Values: + - '1' + - '2' + - '3' + - '4' + - '5' + - '6' + - '7' + - '8' + SourceParameterName: lastNmonth + Title: Last N month + Type: SINGLE_SELECT + - List: + DisplayOptions: + InfoIconLabelOptions: + Visibility: HIDDEN + SearchOptions: + Visibility: HIDDEN + SelectAllOptions: + Visibility: HIDDEN + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + ParameterControlId: 3ad8a218-f1cc-4e85-84b5-be05b714eb4c + SelectableValues: + Values: + - Account + - Charge type + - Region + - Service + SourceParameterName: billingSummaryGroupBy + Title: Group by + Type: SINGLE_SELECT + - List: + DisplayOptions: + InfoIconLabelOptions: + Visibility: HIDDEN + SearchOptions: + Visibility: HIDDEN + SelectAllOptions: + Visibility: HIDDEN + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + ParameterControlId: 4a9ba071-5c48-4b12-af15-08b6a1e28c2b + SelectableValues: + Values: + - Instance name + - Region + - Usage type + SourceParameterName: billingSummaryDailyGroupBy + Title: Group by + Type: SINGLE_SELECT + - Dropdown: + CascadingControlConfiguration: + SourceControls: + - ColumnToMatch: + ColumnName: payer_account_id + DataSetIdentifier: summary_view + SourceSheetControlId: a2b60d31-e608-43fa-bb62-fc28a6d0dd37 + DisplayOptions: + InfoIconLabelOptions: + Visibility: HIDDEN + SelectAllOptions: + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + ParameterControlId: 113f8947-8750-472b-8938-b1085c901a5b + SelectableValues: + LinkToDataSetColumn: + ColumnName: account_id + DataSetIdentifier: summary_view + SourceParameterName: accountId + Title: Account Id + Type: MULTI_SELECT + - Dropdown: + CascadingControlConfiguration: + SourceControls: + - ColumnToMatch: + ColumnName: account_id + DataSetIdentifier: summary_view + SourceSheetControlId: 113f8947-8750-472b-8938-b1085c901a5b + - ColumnToMatch: + ColumnName: payer_account_id + DataSetIdentifier: summary_view + SourceSheetControlId: a2b60d31-e608-43fa-bb62-fc28a6d0dd37 + DisplayOptions: + InfoIconLabelOptions: + Visibility: HIDDEN + SelectAllOptions: + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + ParameterControlId: 76593d3f-dcae-457b-bfc3-77b2e115584d + SelectableValues: + LinkToDataSetColumn: + ColumnName: account_name + DataSetIdentifier: summary_view + SourceParameterName: accountName + Title: Account Name + Type: MULTI_SELECT + - Dropdown: + DisplayOptions: + InfoIconLabelOptions: + Visibility: HIDDEN + SelectAllOptions: + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + ParameterControlId: 887ae8ba-ace5-45b3-b7ae-9793c8c6638c + SelectableValues: + LinkToDataSetColumn: + ColumnName: region + DataSetIdentifier: summary_view + SourceParameterName: region + Title: Region + Type: MULTI_SELECT + - Dropdown: + DisplayOptions: + InfoIconLabelOptions: + Visibility: HIDDEN + SelectAllOptions: + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + ParameterControlId: c8d6837c-8469-4857-9b15-c04a95621d7c + SelectableValues: + LinkToDataSetColumn: + ColumnName: charge_type + DataSetIdentifier: summary_view + SourceParameterName: chargeType + Title: Charge type + Type: MULTI_SELECT + - Dropdown: + DisplayOptions: + InfoIconLabelOptions: + Visibility: HIDDEN + SelectAllOptions: + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + ParameterControlId: e3fcaf39-e17c-4d12-b564-7b6babf033f7 + SelectableValues: + LinkToDataSetColumn: + ColumnName: service + DataSetIdentifier: summary_view + SourceParameterName: service + Title: Service + Type: MULTI_SELECT + - Dropdown: + DisplayOptions: + InfoIconLabelOptions: + Visibility: HIDDEN + SelectAllOptions: + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + ParameterControlId: a2b60d31-e608-43fa-bb62-fc28a6d0dd37 + SelectableValues: + LinkToDataSetColumn: + ColumnName: payer_account_id + DataSetIdentifier: summary_view + SourceParameterName: payerId + Title: Payer Id + Type: MULTI_SELECT + SheetControlLayouts: + - Configuration: + GridLayout: + Elements: + - ColumnIndex: 0 + ColumnSpan: 2 + ElementId: a2b60d31-e608-43fa-bb62-fc28a6d0dd37 + ElementType: PARAMETER_CONTROL + RowIndex: 0 + RowSpan: 1 + - ColumnIndex: 2 + ColumnSpan: 2 + ElementId: 113f8947-8750-472b-8938-b1085c901a5b + ElementType: PARAMETER_CONTROL + RowIndex: 0 + RowSpan: 1 + - ColumnIndex: 4 + ColumnSpan: 3 + ElementId: 76593d3f-dcae-457b-bfc3-77b2e115584d + ElementType: PARAMETER_CONTROL + RowIndex: 0 + RowSpan: 1 + - ColumnIndex: 7 + ColumnSpan: 3 + ElementId: 887ae8ba-ace5-45b3-b7ae-9793c8c6638c + ElementType: PARAMETER_CONTROL + RowIndex: 0 + RowSpan: 1 + - ColumnIndex: 0 + ColumnSpan: 3 + ElementId: 40709254-47d6-4159-89c7-4df057125ee1 + ElementType: PARAMETER_CONTROL + RowIndex: 1 + RowSpan: 1 + - ColumnIndex: 3 + ColumnSpan: 3 + ElementId: e3fcaf39-e17c-4d12-b564-7b6babf033f7 + ElementType: PARAMETER_CONTROL + RowIndex: 1 + RowSpan: 1 + - ColumnIndex: 6 + ColumnSpan: 3 + ElementId: c8d6837c-8469-4857-9b15-c04a95621d7c + ElementType: PARAMETER_CONTROL + RowIndex: 1 + RowSpan: 1 + SheetId: 0853ab67-ea35-4551-b724-a75eb997f42f + TextBoxes: + - Content: "\n Recommendations:\n\ + \
\n \n" + SheetTextBoxId: 87a9e464-e398-4d17-a9f8-f3296eacbe4c + - Content: "\n Amazon Connect Cost Overview\n
\n
\n For details on Amazon Connect pricing visit\_\n\ + \ \n https://aws.amazon.com/connect/pricing/\n\ + \ \n \_\n" + SheetTextBoxId: 598765d9-ce9d-41d4-966a-fc45522c140a + - Content: "\n \n 👋 If you wish to provide a feedback or report an error please email:\_\ + \n \n cloud-intelligence-dashboards-amazon-connect@amazon.com\n\ + \ \n \n
\n \n" + SheetTextBoxId: 5a59e779-4d46-40a6-9c20-3a0522dfbda3 + Visuals: + - WordCloudVisual: + Actions: [] + ChartConfiguration: + FieldWells: + WordCloudAggregatedFieldWells: + GroupBy: + - CategoricalDimensionField: + Column: + ColumnName: out_country [contact_summary] + DataSetIdentifier: resource_connect_view + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.out_country.1.1724362586080 + Size: + - CategoricalMeasureField: + AggregationFunction: DISTINCT_COUNT + Column: + ColumnName: contact_id + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.contact_id.1.1724362395269 + FormatConfiguration: + NumericFormatConfiguration: + NumberDisplayFormatConfiguration: + NullValueFormatConfiguration: + NullString: 'null' + NumberScale: NONE + SeparatorConfiguration: + ThousandsSeparator: + Symbol: SPACE + Visibility: VISIBLE + SortConfiguration: + CategoryItemsLimit: + OtherCategories: INCLUDE + WordCloudOptions: {} + ColumnHierarchies: [] + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: Most popular destination country for outbound calls + (last 30 days) + Visibility: VISIBLE + VisualId: 74b16c42-804b-4a6d-9dc6-c1a0a73dfddd + - KPIVisual: + Actions: [] + ChartConfiguration: + FieldWells: + TargetValues: [] + TrendGroups: + - DateDimensionField: + Column: + ColumnName: billing_period + DataSetIdentifier: summary_view + DateGranularity: MONTH + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724240341953 + HierarchyId: 69037421-59cd-41b0-bcbd-f32757584867 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: Cost + DataSetIdentifier: summary_view + FieldId: 0a32a1f2-ea90-482a-ac13-986f03ed1424.0.1724240325081 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 0 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: SPACE + Visibility: VISIBLE + Symbol: USD + KPIOptions: + Comparison: + ComparisonMethod: PERCENT_DIFFERENCE + PrimaryValueDisplayType: COMPARISON + PrimaryValueFontConfiguration: + FontColor: '#000000' + FontSize: + Relative: SMALL + ProgressBar: + Visibility: VISIBLE + SecondaryValue: + Visibility: VISIBLE + SecondaryValueFontConfiguration: + FontColor: '#212121' + FontSize: + Relative: MEDIUM + Sparkline: + TooltipVisibility: VISIBLE + Type: AREA + Visibility: VISIBLE + TrendArrows: + Visibility: VISIBLE + VisualLayoutOptions: + StandardLayout: + Type: CLASSIC + SortConfiguration: + TrendGroupSort: + - FieldSort: + Direction: DESC + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724240341953 + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 69037421-59cd-41b0-bcbd-f32757584867 + ConditionalFormatting: + ConditionalFormattingOptions: + - ComparisonValue: + TextColor: + Solid: + Color: '#2CAD00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + > 0.0 + - ComparisonValue: + TextColor: + Solid: + Color: '#DE3B00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + < 0.0 + - ComparisonValue: + Icon: + CustomCondition: + Color: '#2CAD00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + > 0.0 + IconOptions: + Icon: CARET_UP + - ComparisonValue: + Icon: + CustomCondition: + Color: '#DE3B00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + < 0.0 + IconOptions: + Icon: CARET_DOWN + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: "\_" + Visibility: VISIBLE + VisualId: 3757b656-eb24-488f-9ae1-a8602008d90c + - KPIVisual: + Actions: [] + ChartConfiguration: + FieldWells: + TargetValues: [] + TrendGroups: + - DateDimensionField: + Column: + ColumnName: billing_period + DataSetIdentifier: summary_view + DateGranularity: MONTH + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724240341953 + HierarchyId: 353ca21f-85a8-46ff-91f0-37792438819b + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: Cost + DataSetIdentifier: summary_view + FieldId: 0a32a1f2-ea90-482a-ac13-986f03ed1424.0.1724240325081 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 0 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: SPACE + Visibility: VISIBLE + Symbol: USD + KPIOptions: + Comparison: + ComparisonMethod: PERCENT_DIFFERENCE + PrimaryValueDisplayType: COMPARISON + PrimaryValueFontConfiguration: + FontColor: '#000000' + FontSize: + Relative: SMALL + ProgressBar: + Visibility: VISIBLE + SecondaryValue: + Visibility: VISIBLE + SecondaryValueFontConfiguration: + FontColor: '#212121' + FontSize: + Relative: MEDIUM + Sparkline: + TooltipVisibility: VISIBLE + Type: AREA + Visibility: VISIBLE + TrendArrows: + Visibility: VISIBLE + VisualLayoutOptions: + StandardLayout: + Type: CLASSIC + SortConfiguration: + TrendGroupSort: + - FieldSort: + Direction: DESC + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724240341953 + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 353ca21f-85a8-46ff-91f0-37792438819b + ConditionalFormatting: + ConditionalFormattingOptions: + - ComparisonValue: + TextColor: + Solid: + Color: '#2CAD00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + > 0.0 + - ComparisonValue: + TextColor: + Solid: + Color: '#DE3B00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + < 0.0 + - ComparisonValue: + Icon: + CustomCondition: + Color: '#2CAD00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + > 0.0 + IconOptions: + Icon: CARET_UP + - ComparisonValue: + Icon: + CustomCondition: + Color: '#DE3B00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + < 0.0 + IconOptions: + Icon: CARET_DOWN + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: "\_" + Visibility: VISIBLE + VisualId: fe717489-b9a6-49b6-aacc-2873f3568205 + - KPIVisual: + Actions: [] + ChartConfiguration: + FieldWells: + TargetValues: [] + TrendGroups: + - DateDimensionField: + Column: + ColumnName: billing_period + DataSetIdentifier: summary_view + DateGranularity: MONTH + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724240341953 + HierarchyId: 4e5a6730-eec1-4504-a493-d9e88f4c4347 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: Cost + DataSetIdentifier: summary_view + FieldId: 0a32a1f2-ea90-482a-ac13-986f03ed1424.0.1724240325081 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 0 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: SPACE + Visibility: VISIBLE + Symbol: USD + KPIOptions: + Comparison: + ComparisonMethod: PERCENT_DIFFERENCE + PrimaryValueDisplayType: COMPARISON + PrimaryValueFontConfiguration: + FontColor: '#000000' + FontSize: + Relative: SMALL + ProgressBar: + Visibility: VISIBLE + SecondaryValue: + Visibility: VISIBLE + SecondaryValueFontConfiguration: + FontColor: '#212121' + FontSize: + Relative: MEDIUM + Sparkline: + TooltipVisibility: VISIBLE + Type: AREA + Visibility: VISIBLE + TrendArrows: + Visibility: VISIBLE + VisualLayoutOptions: + StandardLayout: + Type: CLASSIC + SortConfiguration: + TrendGroupSort: + - FieldSort: + Direction: DESC + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724240341953 + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 4e5a6730-eec1-4504-a493-d9e88f4c4347 + ConditionalFormatting: + ConditionalFormattingOptions: + - ComparisonValue: + TextColor: + Solid: + Color: '#2CAD00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + > 0.0 + - ComparisonValue: + TextColor: + Solid: + Color: '#DE3B00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + < 0.0 + - ComparisonValue: + Icon: + CustomCondition: + Color: '#2CAD00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + > 0.0 + IconOptions: + Icon: CARET_UP + - ComparisonValue: + Icon: + CustomCondition: + Color: '#DE3B00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + < 0.0 + IconOptions: + Icon: CARET_DOWN + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: "\_" + Visibility: VISIBLE + VisualId: 22dc73f5-f934-4e31-8610-ac349a45760d + - KPIVisual: + Actions: [] + ChartConfiguration: + FieldWells: + TargetValues: [] + TrendGroups: + - DateDimensionField: + Column: + ColumnName: billing_period + DataSetIdentifier: summary_view + DateGranularity: MONTH + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724240341953 + HierarchyId: 826a91f8-eb6b-45b9-900c-5bc72adfdcf8 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: Cost + DataSetIdentifier: summary_view + FieldId: 0a32a1f2-ea90-482a-ac13-986f03ed1424.0.1724240325081 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 0 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: SPACE + Visibility: VISIBLE + Symbol: USD + KPIOptions: + Comparison: + ComparisonMethod: PERCENT_DIFFERENCE + PrimaryValueDisplayType: COMPARISON + PrimaryValueFontConfiguration: + FontColor: '#000000' + FontSize: + Relative: SMALL + ProgressBar: + Visibility: VISIBLE + SecondaryValue: + Visibility: VISIBLE + SecondaryValueFontConfiguration: + FontColor: '#212121' + FontSize: + Relative: MEDIUM + Sparkline: + TooltipVisibility: VISIBLE + Type: AREA + Visibility: VISIBLE + TrendArrows: + Visibility: VISIBLE + VisualLayoutOptions: + StandardLayout: + Type: CLASSIC + SortConfiguration: + TrendGroupSort: + - FieldSort: + Direction: DESC + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724240341953 + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 826a91f8-eb6b-45b9-900c-5bc72adfdcf8 + ConditionalFormatting: + ConditionalFormattingOptions: + - ComparisonValue: + TextColor: + Solid: + Color: '#2CAD00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + > 0.0 + - ComparisonValue: + TextColor: + Solid: + Color: '#DE3B00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + < 0.0 + - ComparisonValue: + Icon: + CustomCondition: + Color: '#2CAD00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + > 0.0 + IconOptions: + Icon: CARET_UP + - ComparisonValue: + Icon: + CustomCondition: + Color: '#DE3B00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + < 0.0 + IconOptions: + Icon: CARET_DOWN + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: "\_" + Visibility: VISIBLE + VisualId: d9a1c55a-3a64-4a5b-ace8-34ae411222b9 + - KPIVisual: + Actions: [] + ChartConfiguration: + FieldWells: + TargetValues: [] + TrendGroups: + - DateDimensionField: + Column: + ColumnName: billing_period + DataSetIdentifier: summary_view + DateGranularity: MONTH + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724240341953 + HierarchyId: 0cf1b78b-5b29-4701-9632-c1d72590f7d9 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: Cost + DataSetIdentifier: summary_view + FieldId: 0a32a1f2-ea90-482a-ac13-986f03ed1424.0.1724240325081 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 0 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: SPACE + Visibility: VISIBLE + Symbol: USD + KPIOptions: + Comparison: + ComparisonMethod: PERCENT_DIFFERENCE + PrimaryValueDisplayType: ACTUAL + ProgressBar: + Visibility: HIDDEN + SecondaryValue: + Visibility: HIDDEN + SecondaryValueFontConfiguration: + FontSize: + Relative: EXTRA_LARGE + Sparkline: + TooltipVisibility: HIDDEN + Type: AREA + Visibility: HIDDEN + VisualLayoutOptions: + StandardLayout: + Type: VERTICAL + SortConfiguration: + TrendGroupSort: + - FieldSort: + Direction: DESC + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724240341953 + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 0cf1b78b-5b29-4701-9632-c1d72590f7d9 + ConditionalFormatting: + ConditionalFormattingOptions: + - ComparisonValue: + TextColor: + Solid: + Color: '#2CAD00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + > 0.0 + - ComparisonValue: + TextColor: + Solid: + Color: '#DE3B00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + < 0.0 + - ComparisonValue: + Icon: + CustomCondition: + Color: '#2CAD00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + > 0.0 + IconOptions: + Icon: CARET_UP + - ComparisonValue: + Icon: + CustomCondition: + Color: '#DE3B00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + < 0.0 + IconOptions: + Icon: CARET_DOWN + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + One month ago + + Visibility: VISIBLE + VisualId: 99f0b87c-26d0-4a7c-8f66-89c2cd666740 + - KPIVisual: + Actions: [] + ChartConfiguration: + FieldWells: + TargetValues: [] + TrendGroups: + - DateDimensionField: + Column: + ColumnName: billing_period + DataSetIdentifier: summary_view + DateGranularity: MONTH + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724240341953 + HierarchyId: 5274681a-03e0-4a81-8778-4f57170d06e2 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: Cost + DataSetIdentifier: summary_view + FieldId: 0a32a1f2-ea90-482a-ac13-986f03ed1424.0.1724240325081 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 0 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: SPACE + Visibility: VISIBLE + Symbol: USD + KPIOptions: + PrimaryValueDisplayType: ACTUAL + ProgressBar: + Visibility: HIDDEN + SecondaryValue: + Visibility: HIDDEN + SecondaryValueFontConfiguration: + FontSize: + Relative: EXTRA_LARGE + Sparkline: + TooltipVisibility: HIDDEN + Type: AREA + Visibility: HIDDEN + VisualLayoutOptions: + StandardLayout: + Type: VERTICAL + SortConfiguration: + TrendGroupSort: + - FieldSort: + Direction: DESC + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724240341953 + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 5274681a-03e0-4a81-8778-4f57170d06e2 + ConditionalFormatting: + ConditionalFormattingOptions: + - ComparisonValue: + TextColor: + Solid: + Color: '#2CAD00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + > 0.0 + - ComparisonValue: + TextColor: + Solid: + Color: '#DE3B00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + < 0.0 + - ComparisonValue: + Icon: + CustomCondition: + Color: '#2CAD00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + > 0.0 + IconOptions: + Icon: CARET_UP + - ComparisonValue: + Icon: + CustomCondition: + Color: '#DE3B00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + < 0.0 + IconOptions: + Icon: CARET_DOWN + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + Two months ago + + Visibility: VISIBLE + VisualId: 5b5482e2-7dc2-40f3-9adc-955d64280617 + - KPIVisual: + Actions: [] + ChartConfiguration: + FieldWells: + TargetValues: [] + TrendGroups: + - DateDimensionField: + Column: + ColumnName: billing_period + DataSetIdentifier: summary_view + DateGranularity: MONTH + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724240341953 + HierarchyId: 941d0e87-be9a-4740-aa9b-7514019d969a + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: Cost + DataSetIdentifier: summary_view + FieldId: 0a32a1f2-ea90-482a-ac13-986f03ed1424.0.1724240325081 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 0 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: SPACE + Visibility: VISIBLE + Symbol: USD + KPIOptions: + PrimaryValueDisplayType: ACTUAL + PrimaryValueFontConfiguration: + FontColor: '#000000' + ProgressBar: + Visibility: HIDDEN + SecondaryValue: + Visibility: HIDDEN + SecondaryValueFontConfiguration: + FontSize: + Relative: EXTRA_LARGE + Sparkline: + TooltipVisibility: HIDDEN + Type: AREA + Visibility: HIDDEN + VisualLayoutOptions: + StandardLayout: + Type: VERTICAL + SortConfiguration: + TrendGroupSort: + - FieldSort: + Direction: DESC + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724240341953 + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 941d0e87-be9a-4740-aa9b-7514019d969a + ConditionalFormatting: + ConditionalFormattingOptions: + - ComparisonValue: + TextColor: + Solid: + Color: '#2CAD00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + > 0.0 + - ComparisonValue: + TextColor: + Solid: + Color: '#DE3B00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + < 0.0 + - ComparisonValue: + Icon: + CustomCondition: + Color: '#2CAD00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + > 0.0 + IconOptions: + Icon: CARET_UP + - ComparisonValue: + Icon: + CustomCondition: + Color: '#DE3B00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + < 0.0 + IconOptions: + Icon: CARET_DOWN + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + Three months ago + + Visibility: VISIBLE + VisualId: 5bc3cb51-fe1d-48be-9d78-7fe3844c0178 + - ComboChartVisual: + Actions: [] + ChartConfiguration: + BarDataLabels: + Overlap: DISABLE_OVERLAP + Visibility: VISIBLE + BarsArrangement: STACKED + CategoryAxis: + AxisLineVisibility: HIDDEN + ScrollbarOptions: + Visibility: HIDDEN + CategoryLabelOptions: + SortIconVisibility: HIDDEN + Visibility: HIDDEN + FieldWells: + ComboChartAggregatedFieldWells: + BarValues: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: unblended_cost + DataSetIdentifier: summary_view + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.unblended_cost.2.1706877641231 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 0 + NegativeValueConfiguration: + DisplayMode: NEGATIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: COMMA + Visibility: VISIBLE + Symbol: USD + Category: + - DateDimensionField: + Column: + ColumnName: billing_period + DataSetIdentifier: summary_view + DateGranularity: MONTH + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.billing_period.1.1706876397548 + HierarchyId: 20af5645-647e-428a-866d-1504bd644180 + Colors: + - CategoricalDimensionField: + Column: + ColumnName: __billing_summary_groupby + DataSetIdentifier: summary_view + FieldId: be058ca4-6edd-419c-8a6f-084faaeae449.3.1724361582793 + LineValues: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: Cost + DataSetIdentifier: summary_view + FieldId: d4773e30-9bd2-4af5-9428-b71fadb6f1fb.3.1723119699612 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 0 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: SPACE + Visibility: VISIBLE + Symbol: USD + Legend: + Title: + CustomLabel: <<$billingSummaryGroupBy>> + Width: 138px + LineDataLabels: + LabelColor: '#FF8700' + LabelFontConfiguration: + FontSize: + Relative: LARGE + Overlap: DISABLE_OVERLAP + Position: TOP + Visibility: VISIBLE + PrimaryYAxisDisplayOptions: + AxisOffset: 84px + DataOptions: + NumericAxisOptions: + Range: + DataDriven: {} + Scale: + Logarithmic: {} + SecondaryYAxisDisplayOptions: + AxisLineVisibility: VISIBLE + TickLabelOptions: + LabelOptions: + Visibility: HIDDEN + SecondaryYAxisLabelOptions: + Visibility: HIDDEN + SortConfiguration: + CategoryItemsLimit: + OtherCategories: INCLUDE + CategorySort: + - FieldSort: + Direction: ASC + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.billing_period.1.1706876397548 + ColorItemsLimit: + OtherCategories: INCLUDE + Tooltip: + FieldBasedTooltip: + AggregationVisibility: HIDDEN + TooltipFields: + - FieldTooltipItem: + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.billing_period.1.1706876397548 + TooltipTarget: BOTH + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.unblended_cost.2.1706877641231 + TooltipTarget: BAR + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: d4773e30-9bd2-4af5-9428-b71fadb6f1fb.3.1723119699612 + TooltipTarget: LINE + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: be058ca4-6edd-419c-8a6f-084faaeae449.3.1724361582793 + TooltipTarget: BAR + Visibility: VISIBLE + TooltipTitleType: PRIMARY_VALUE + SelectedTooltipType: DETAILED + TooltipVisibility: VISIBLE + VisualPalette: + ColorMap: + - Color: '#FF8700' + Element: + FieldId: d4773e30-9bd2-4af5-9428-b71fadb6f1fb.3.1723119699612 + FieldValue: Cost + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 20af5645-647e-428a-866d-1504bd644180 + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: "\n Cost\n \_last\n \n _\n \n \n ${lastNmonth}\n\ + \ \n \_month\n (s)\_group by\n \n _\n \n ${billingSummaryGroupBy}\n\ + " + Visibility: VISIBLE + VisualId: ed89c46f-8df4-439e-9f27-bd9fa9976796 + - PivotTableVisual: + Actions: [] + ChartConfiguration: + FieldOptions: + DataPathOptions: + - DataPathList: + - DataPathType: {} + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.service.0.1721829448839 + FieldValue: AmazonConnect + - FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.unblended_cost.4.1721838697019 + FieldValue: unblended_cost + Width: 105px + - DataPathList: + - DataPathType: {} + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.service.0.1721829448839 + FieldValue: ContactCenterTelecomm + - FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.unblended_cost.4.1721838697019 + FieldValue: unblended_cost + Width: 104px + - DataPathList: + - DataPathType: {} + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.service.0.1721829448839 + FieldValue: Total + - FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.unblended_cost.2.1721829476796 + FieldValue: unblended_cost + Width: 97px + - DataPathList: + - DataPathType: {} + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.service.0.1721829448839 + FieldValue: AmazonConnect + - FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.unblended_cost.2.1721829476796 + FieldValue: unblended_cost + Width: 96px + - DataPathList: + - DataPathType: {} + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.service.0.1721829448839 + FieldValue: Total + - FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.unblended_cost.3.1721832497847 + FieldValue: unblended_cost + Width: 96px + - DataPathList: + - DataPathType: {} + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.service.0.1721829448839 + FieldValue: ContactCenterTelecomm + - FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.unblended_cost.2.1721829476796 + FieldValue: unblended_cost + Width: 95px + - DataPathList: + - DataPathType: {} + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.service.0.1721829448839 + FieldValue: ContactCenterTelecomm + - FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.unblended_cost.3.1721832497847 + FieldValue: unblended_cost + Width: 92px + - DataPathList: + - DataPathType: {} + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.service.0.1721829448839 + FieldValue: Total + - FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.unblended_cost.4.1721838697019 + FieldValue: unblended_cost + Width: 91px + - DataPathList: + - DataPathType: {} + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.service.0.1721829448839 + FieldValue: AmazonConnect + - FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.unblended_cost.3.1721832497847 + FieldValue: unblended_cost + Width: 86px + - DataPathList: + - DataPathType: + PivotTableDataPathType: HIERARCHY_ROWS_LAYOUT_COLUMN + Width: 84px + SelectedFieldOptions: + - FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.billing_period.1.1721829465621 + Visibility: VISIBLE + - FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.service.0.1721829448839 + Visibility: VISIBLE + - CustomLabel: cost + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.unblended_cost.2.1721829476796 + Visibility: VISIBLE + - CustomLabel: '% of total' + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.unblended_cost.3.1721832497847 + Visibility: VISIBLE + - CustomLabel: '% MoM diff' + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.unblended_cost.4.1721838697019 + Visibility: VISIBLE + FieldWells: + PivotTableAggregatedFieldWells: + Columns: + - CategoricalDimensionField: + Column: + ColumnName: service + DataSetIdentifier: summary_view + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.service.0.1721829448839 + Rows: + - DateDimensionField: + Column: + ColumnName: billing_period + DataSetIdentifier: summary_view + DateGranularity: MONTH + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.billing_period.1.1721829465621 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: unblended_cost + DataSetIdentifier: summary_view + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.unblended_cost.2.1721829476796 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 0 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: COMMA + Visibility: VISIBLE + Symbol: USD + - CalculatedMeasureField: + Expression: percentOfTotal(SUM({unblended_cost}), [truncDate("MM", + {billing_period})]) + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.unblended_cost.3.1721832497847 + - CalculatedMeasureField: + Expression: percentDifference(SUM({unblended_cost}), [{billing_period} + ASC,{service} DESC], -1, [{service}]) + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.unblended_cost.4.1721838697019 + SortConfiguration: + FieldSortOptions: [] + TableOptions: + CellStyle: + Border: + UniformBorder: + Style: NONE + Thickness: 1 + HorizontalTextAlignment: LEFT + VerticalTextAlignment: MIDDLE + CollapsedRowDimensionsVisibility: HIDDEN + ColumnHeaderStyle: + Height: 25 + ColumnNamesVisibility: HIDDEN + MetricPlacement: COLUMN + RowAlternateColorOptions: + Status: DISABLED + UsePrimaryBackgroundColor: ENABLED + RowFieldNamesStyle: + Height: 25 + RowsLabelOptions: + Visibility: HIDDEN + RowsLayout: HIERARCHY + SingleMetricVisibility: VISIBLE + ToggleButtonsVisibility: HIDDEN + TotalOptions: + ColumnSubtotalOptions: + FieldLevel: CUSTOM + FieldLevelOptions: [] + TotalsVisibility: HIDDEN + ColumnTotalOptions: + MetricHeaderCellStyle: + FontConfiguration: + FontSize: + Relative: MEDIUM + Placement: END + TotalCellStyle: + FontConfiguration: + FontSize: + Relative: MEDIUM + TotalsVisibility: VISIBLE + ValueCellStyle: + FontConfiguration: + FontSize: + Relative: MEDIUM + RowSubtotalOptions: + CustomLabel: <<$aws:subtotalDimension>> Subtotal + FieldLevel: LAST + MetricHeaderCellStyle: {} + StyleTargets: + - CellType: VALUE + - CellType: TOTAL + - CellType: METRIC_HEADER + TotalCellStyle: {} + TotalsVisibility: HIDDEN + ValueCellStyle: {} + RowTotalOptions: + MetricHeaderCellStyle: + BackgroundColor: '#EEEEEE' + Placement: END + ScrollStatus: PINNED + TotalCellStyle: + BackgroundColor: '#EEEEEE' + TotalsVisibility: VISIBLE + ValueCellStyle: + BackgroundColor: '#EEEEEE' + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + Month over month usage trends + + Visibility: VISIBLE + VisualId: ca8c8d6c-2bd0-47e5-9382-71b072bd49a4 + - BarChartVisual: + Actions: [] + ChartConfiguration: + BarsArrangement: STACKED + CategoryAxis: + AxisLineVisibility: HIDDEN + ScrollbarOptions: + Visibility: HIDDEN + CategoryLabelOptions: + SortIconVisibility: HIDDEN + DataLabels: + DataLabelTypes: + - DataPathLabelType: + Visibility: VISIBLE + Overlap: DISABLE_OVERLAP + TotalsVisibility: VISIBLE + Visibility: VISIBLE + FieldWells: + BarChartAggregatedFieldWells: + Category: + - DateDimensionField: + Column: + ColumnName: usage_date + DataSetIdentifier: resource_connect_view + DateGranularity: DAY + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.0.1723585092126 + FormatConfiguration: + DateTimeFormat: MMM D, ddd + NullValueFormatConfiguration: + NullString: 'null' + HierarchyId: f7483c86-6cbc-404c-9171-112c415ba720 + Colors: + - CategoricalDimensionField: + Column: + ColumnName: __connect_instance_name + DataSetIdentifier: resource_connect_view + FieldId: bcfa6b93-62a5-4225-9fae-ecd26b949ef0.2.1725631427674 + HierarchyId: f9b6e323-3588-48df-8be5-f0555754d494 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: unblended_cost + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.1.1723585103310 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 2 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: COMMA + Visibility: VISIBLE + Symbol: USD + Legend: + Position: RIGHT + Title: + CustomLabel: <<$billingSummaryDailyGroupBy>> + Visibility: VISIBLE + Width: 186px + Orientation: VERTICAL + SortConfiguration: + CategoryItemsLimit: + OtherCategories: INCLUDE + CategorySort: + - FieldSort: + Direction: ASC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.0.1723585092126 + ColorItemsLimit: + OtherCategories: INCLUDE + SmallMultiplesLimitConfiguration: + OtherCategories: INCLUDE + Tooltip: + FieldBasedTooltip: + AggregationVisibility: HIDDEN + TooltipFields: + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.0.1723585092126 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.1.1723585103310 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: bcfa6b93-62a5-4225-9fae-ecd26b949ef0.2.1725631427674 + Visibility: VISIBLE + TooltipTitleType: PRIMARY_VALUE + SelectedTooltipType: DETAILED + TooltipVisibility: VISIBLE + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: f7483c86-6cbc-404c-9171-112c415ba720 + - ExplicitHierarchy: + Columns: + - ColumnName: __billing_summary_daily_groupby + DataSetIdentifier: resource_connect_view + - ColumnName: location + DataSetIdentifier: resource_connect_view + - ColumnName: __connect_instance_name + DataSetIdentifier: resource_connect_view + - ColumnName: '#connect_usage_type_group' + DataSetIdentifier: resource_connect_view + DrillDownFilters: [] + HierarchyId: f9b6e323-3588-48df-8be5-f0555754d494 + Subtitle: + FormatText: + RichText: "\n 💡set connect instance name in calculated field\_\n \ + \ \n \n __connect_instance_name\n\ + \ \n \n" + Visibility: VISIBLE + Title: + FormatText: + RichText: "\n Daily cost group\ + \ by\_\n \n ${billingSummaryDailyGroupBy}\n\ + \ \n \_last 30 days\n" + Visibility: VISIBLE + VisualId: 103679dc-c531-474f-b5ea-2b60b9dab21a + - TableVisual: + Actions: [] + ChartConfiguration: + FieldOptions: + Order: [] + SelectedFieldOptions: + - CustomLabel: region + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.location.0.1723585790493 + Width: 134px + - CustomLabel: connect instance name + FieldId: d27e2e9f-a313-4382-a51c-216f5e8d6469.2.1723586119093 + Width: 182px + - CustomLabel: connect instance ID + FieldId: 493fef20-f4fc-4a70-bf26-7dfe56df1933.1.1723585797330 + Width: 263px + FieldWells: + TableAggregatedFieldWells: + GroupBy: + - CategoricalDimensionField: + Column: + ColumnName: location + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.location.0.1723585790493 + - CategoricalDimensionField: + Column: + ColumnName: __connect_instance_name + DataSetIdentifier: resource_connect_view + FieldId: d27e2e9f-a313-4382-a51c-216f5e8d6469.2.1723586119093 + - CategoricalDimensionField: + Column: + ColumnName: '#connect_instance_id' + DataSetIdentifier: resource_connect_view + FieldId: 493fef20-f4fc-4a70-bf26-7dfe56df1933.1.1723585797330 + Values: [] + SortConfiguration: + RowSort: + - FieldSort: + Direction: ASC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.location.0.1723585790493 + TableOptions: + HeaderStyle: + Height: 25 + TextWrap: WRAP + RowAlternateColorOptions: + Status: DISABLED + UsePrimaryBackgroundColor: ENABLED + TotalOptions: + Placement: START + ScrollStatus: PINNED + TotalsVisibility: HIDDEN + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: "\n 💡Set connect instance name in calculated field\_\n \ + \ \n \n __connect_instance_name\n \n \n\ + " + Visibility: VISIBLE + VisualId: 69dde87d-b9d4-4142-8cd0-38892f78907e + - KPIVisual: + Actions: [] + ChartConfiguration: + FieldWells: + TargetValues: [] + TrendGroups: + - DateDimensionField: + Column: + ColumnName: billing_period + DataSetIdentifier: summary_view + DateGranularity: MONTH + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724240341953 + HierarchyId: 45b18834-d7c1-4707-83e4-5ac2854250ba + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: Cost + DataSetIdentifier: summary_view + FieldId: 0a32a1f2-ea90-482a-ac13-986f03ed1424.0.1724240325081 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 0 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: SPACE + Visibility: VISIBLE + Symbol: USD + KPIOptions: + Comparison: + ComparisonMethod: PERCENT_DIFFERENCE + PrimaryValueDisplayType: ACTUAL + PrimaryValueFontConfiguration: + FontColor: '#33AEB1' + ProgressBar: + Visibility: HIDDEN + SecondaryValue: + Visibility: HIDDEN + SecondaryValueFontConfiguration: + FontSize: + Relative: EXTRA_LARGE + Sparkline: + TooltipVisibility: HIDDEN + Type: AREA + Visibility: HIDDEN + VisualLayoutOptions: + StandardLayout: + Type: VERTICAL + SortConfiguration: + TrendGroupSort: + - FieldSort: + Direction: DESC + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724240341953 + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 45b18834-d7c1-4707-83e4-5ac2854250ba + ConditionalFormatting: + ConditionalFormattingOptions: + - ComparisonValue: + TextColor: + Solid: + Color: '#2CAD00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + > 0.0 + - ComparisonValue: + TextColor: + Solid: + Color: '#DE3B00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + < 0.0 + - ComparisonValue: + Icon: + CustomCondition: + Color: '#2CAD00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + > 0.0 + IconOptions: + Icon: CARET_UP + - ComparisonValue: + Icon: + CustomCondition: + Color: '#DE3B00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + < 0.0 + IconOptions: + Icon: CARET_DOWN + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + Current month cost + + Visibility: VISIBLE + VisualId: 58d34cb8-e463-431e-81da-b7e0ba473347 + - WordCloudVisual: + Actions: [] + ChartConfiguration: + FieldWells: + WordCloudAggregatedFieldWells: + GroupBy: + - CategoricalDimensionField: + Column: + ColumnName: in_country [contact_summary] + DataSetIdentifier: resource_connect_view + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.in_country.0.1724362192086 + Size: + - CategoricalMeasureField: + AggregationFunction: DISTINCT_COUNT + Column: + ColumnName: contact_id + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.contact_id.1.1724362395269 + FormatConfiguration: + NumericFormatConfiguration: + NumberDisplayFormatConfiguration: + NullValueFormatConfiguration: + NullString: 'null' + NumberScale: NONE + SeparatorConfiguration: + ThousandsSeparator: + Symbol: SPACE + Visibility: VISIBLE + SortConfiguration: + CategoryItemsLimit: + OtherCategories: INCLUDE + WordCloudOptions: {} + ColumnHierarchies: [] + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: Most popular country for inbound calls (last 30 + days) + Visibility: VISIBLE + VisualId: c3449f30-e379-4188-be5a-c2e16f0d9ecc + - CustomContentVisual: + Actions: [] + ChartConfiguration: + ContentType: IMAGE + ContentUrl: https://d2eezf66cfmyv.cloudfront.net/icon/b640a0ce465fa2a4150c36b305c1c11b-9a3445ba7c2cee763dd15773ddc2cbfa.svg + ImageScaling: SCALE_TO_VISUAL + DataSetIdentifier: resource_connect_view + Subtitle: + Visibility: VISIBLE + Title: + Visibility: HIDDEN + VisualId: eef7a4c2-4b90-4957-aa3b-44aeba9a80c1 + - CustomContentVisual: + Actions: [] + ChartConfiguration: + ContentType: IMAGE + ContentUrl: https://upload.wikimedia.org/wikipedia/commons/9/93/Amazon_Web_Services_Logo.svg + ImageScaling: SCALE_TO_VISUAL + DataSetIdentifier: resource_connect_view + Subtitle: + Visibility: VISIBLE + Title: + Visibility: HIDDEN + VisualId: 0ecce83e-2fd3-4824-9515-84cd2fcff082 + - ContentType: INTERACTIVE + Layouts: + - Configuration: + GridLayout: + CanvasSizeOptions: + ScreenCanvasSizeOptions: + OptimizedViewPortWidth: 1600px + ResizeOption: FIXED + Elements: + - ColumnIndex: 0 + ColumnSpan: 36 + ElementId: 46fdb308-2d97-46ba-9c0e-3c459b326e42 + ElementType: TEXT_BOX + RowIndex: 0 + RowSpan: 2 + - ColumnIndex: 0 + ColumnSpan: 6 + ElementId: b6209f2b-0c70-4b30-8487-1f0e5291f5ac + ElementType: VISUAL + RowIndex: 2 + RowSpan: 5 + - ColumnIndex: 6 + ColumnSpan: 6 + ElementId: f09d04dd-cde8-4202-9cb1-5697663fafa3 + ElementType: VISUAL + RowIndex: 2 + RowSpan: 5 + - ColumnIndex: 12 + ColumnSpan: 6 + ElementId: caaaf7e1-ee15-41d7-b786-7245e91f6ab4 + ElementType: VISUAL + RowIndex: 2 + RowSpan: 5 + - ColumnIndex: 18 + ColumnSpan: 4 + ElementId: 55f68625-31e1-4002-902c-170f41e98903 + ElementType: VISUAL + RowIndex: 2 + RowSpan: 5 + - ColumnIndex: 22 + ColumnSpan: 14 + ElementId: 73f0d32e-ac01-4cfa-a0d7-ebae9285961b + ElementType: VISUAL + RowIndex: 2 + RowSpan: 5 + - ColumnIndex: 0 + ColumnSpan: 6 + ElementId: eefdf9ce-0128-4545-8236-ea514a117a90 + ElementType: VISUAL + RowIndex: 7 + RowSpan: 4 + - ColumnIndex: 6 + ColumnSpan: 6 + ElementId: b41f54f7-3efc-416c-be6c-f384c6d9ea45 + ElementType: VISUAL + RowIndex: 7 + RowSpan: 4 + - ColumnIndex: 12 + ColumnSpan: 6 + ElementId: e8b95fc7-6107-48b4-8c29-b96af031b163 + ElementType: VISUAL + RowIndex: 7 + RowSpan: 4 + - ColumnIndex: 18 + ColumnSpan: 4 + ElementId: 82b5a642-5c6c-4f2b-a5cd-90932749aafa + ElementType: VISUAL + RowIndex: 7 + RowSpan: 4 + - ColumnIndex: 22 + ColumnSpan: 14 + ElementId: 3f8a990d-8760-4fdf-97b2-e4690cb951e6 + ElementType: TEXT_BOX + RowIndex: 7 + RowSpan: 4 + - ColumnIndex: 0 + ColumnSpan: 3 + ElementId: fc391573-6476-4e98-9815-86f47979718e + ElementType: PARAMETER_CONTROL + RowIndex: 11 + RowSpan: 8 + - ColumnIndex: 3 + ColumnSpan: 17 + ElementId: 8385f9c6-114e-4ba2-aed7-50fe635e3b11 + ElementType: VISUAL + RowIndex: 11 + RowSpan: 8 + - ColumnIndex: 20 + ColumnSpan: 16 + ElementId: d07683b0-1d59-45d5-91c6-be861689f526 + ElementType: VISUAL + RowIndex: 11 + RowSpan: 8 + - ColumnIndex: 0 + ColumnSpan: 36 + ElementId: 73e924e8-61e7-4c8d-81bc-320c4302abbb + ElementType: VISUAL + RowIndex: 19 + RowSpan: 8 + - ColumnSpan: 36 + ElementId: 1f5d17be-81e1-4703-9203-35149f28f245 + ElementType: TEXT_BOX + RowSpan: 1 + Name: Connect + ParameterControls: + - List: + DisplayOptions: + InfoIconLabelOptions: + Visibility: HIDDEN + SearchOptions: + Visibility: HIDDEN + SelectAllOptions: + Visibility: HIDDEN + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + ParameterControlId: fc391573-6476-4e98-9815-86f47979718e + SelectableValues: + Values: + - Account + - Region + - Usage type + SourceParameterName: connectSummaryGroupBy + Title: Group by + Type: SINGLE_SELECT + - Dropdown: + DisplayOptions: + InfoIconLabelOptions: + Visibility: HIDDEN + SelectAllOptions: + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + ParameterControlId: 8b30ef45-c8ed-4922-98c9-f78c1b692097 + SelectableValues: + LinkToDataSetColumn: + ColumnName: charge_type + DataSetIdentifier: summary_view + SourceParameterName: chargeType + Title: Charge type + Type: MULTI_SELECT + - Dropdown: + CascadingControlConfiguration: + SourceControls: + - ColumnToMatch: + ColumnName: payer_account_id + DataSetIdentifier: summary_view + SourceSheetControlId: 903e8168-ac9e-450e-a2e4-af779413e38a + DisplayOptions: + InfoIconLabelOptions: + Visibility: HIDDEN + SelectAllOptions: + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + ParameterControlId: 2a06f4b3-a8e0-4221-bd52-7bffe2644c4a + SelectableValues: + LinkToDataSetColumn: + ColumnName: account_id + DataSetIdentifier: summary_view + SourceParameterName: accountId + Title: Account Id + Type: MULTI_SELECT + - Dropdown: + CascadingControlConfiguration: + SourceControls: + - ColumnToMatch: + ColumnName: account_id + DataSetIdentifier: summary_view + SourceSheetControlId: 2a06f4b3-a8e0-4221-bd52-7bffe2644c4a + - ColumnToMatch: + ColumnName: payer_account_id + DataSetIdentifier: summary_view + SourceSheetControlId: 903e8168-ac9e-450e-a2e4-af779413e38a + DisplayOptions: + InfoIconLabelOptions: + Visibility: HIDDEN + SelectAllOptions: + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + ParameterControlId: 5784a66b-018e-49da-85e9-9e18c9bacb14 + SelectableValues: + LinkToDataSetColumn: + ColumnName: account_name + DataSetIdentifier: summary_view + SourceParameterName: accountName + Title: Account Name + Type: MULTI_SELECT + - Dropdown: + DisplayOptions: + InfoIconLabelOptions: + Visibility: HIDDEN + SelectAllOptions: + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + ParameterControlId: 90bdbbf5-0966-4238-bea6-a38d764d2298 + SelectableValues: + LinkToDataSetColumn: + ColumnName: region + DataSetIdentifier: summary_view + SourceParameterName: region + Title: Region + Type: MULTI_SELECT + - Dropdown: + DisplayOptions: + InfoIconLabelOptions: + Visibility: HIDDEN + SelectAllOptions: + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + ParameterControlId: 25ab83c5-8501-4de5-b949-1512417ace1a + SelectableValues: + Values: + - '1' + - '2' + - '3' + - '4' + - '5' + - '6' + - '7' + SourceParameterName: lastNmonth + Title: Last N month + Type: SINGLE_SELECT + - Dropdown: + DisplayOptions: + InfoIconLabelOptions: + Visibility: HIDDEN + SelectAllOptions: + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + ParameterControlId: 903e8168-ac9e-450e-a2e4-af779413e38a + SelectableValues: + LinkToDataSetColumn: + ColumnName: payer_account_id + DataSetIdentifier: summary_view + SourceParameterName: payerId + Title: Payer Id + Type: MULTI_SELECT + SheetControlLayouts: + - Configuration: + GridLayout: + Elements: + - ColumnIndex: 0 + ColumnSpan: 2 + ElementId: 903e8168-ac9e-450e-a2e4-af779413e38a + ElementType: PARAMETER_CONTROL + RowIndex: 0 + RowSpan: 1 + - ColumnIndex: 2 + ColumnSpan: 3 + ElementId: 2a06f4b3-a8e0-4221-bd52-7bffe2644c4a + ElementType: PARAMETER_CONTROL + RowIndex: 0 + RowSpan: 1 + - ColumnIndex: 5 + ColumnSpan: 3 + ElementId: 5784a66b-018e-49da-85e9-9e18c9bacb14 + ElementType: PARAMETER_CONTROL + RowIndex: 0 + RowSpan: 1 + - ColumnIndex: 8 + ColumnSpan: 3 + ElementId: 90bdbbf5-0966-4238-bea6-a38d764d2298 + ElementType: PARAMETER_CONTROL + RowIndex: 0 + RowSpan: 1 + - ColumnIndex: 0 + ColumnSpan: 3 + ElementId: 25ab83c5-8501-4de5-b949-1512417ace1a + ElementType: PARAMETER_CONTROL + RowIndex: 1 + RowSpan: 1 + - ColumnIndex: 3 + ColumnSpan: 3 + ElementId: 8b30ef45-c8ed-4922-98c9-f78c1b692097 + ElementType: PARAMETER_CONTROL + RowIndex: 1 + RowSpan: 1 + SheetId: 3c0f2066-6f34-40ea-a296-87c5bc585a08 + TextBoxes: + - Content: "\n \n Connect Voice\_\n\ + \ \n
\n provides collection of visualizations\ + \ for Amazon Connect Voice service. For pricing details and examples visit\_\ + \n \n https://aws.amazon.com/connect/pricing/\n \n" + SheetTextBoxId: 46fdb308-2d97-46ba-9c0e-3c459b326e42 + - Content: "\n 💡\n For certain usage\ + \ types, the cost may be $0.00 even with some reported usage, due to free tier\ + \ pricing.\_\n Examples of free tier usage types:\n
\n
    \n\ + \
  • 90 end customer minutes per month
    • \n
  • 500 chat messages per\ + \ month
    • \n
  • 100 tasks per month
    • \n
\n
\n
\n\ + \ For details visit the\_\n \n AWS Free Tier webpage\n \n \_or get Connect Price list files from\_\n \n AWS Public Pricing API\n \n" + SheetTextBoxId: 3f8a990d-8760-4fdf-97b2-e4690cb951e6 + - Content: "\n \n 👋 If you wish to provide a feedback or report an error please email:\_\ + \n \n cloud-intelligence-dashboards-amazon-connect@amazon.com\n\ + \ \n \n
\n \n" + SheetTextBoxId: 1f5d17be-81e1-4703-9203-35149f28f245 + Visuals: + - PivotTableVisual: + Actions: [] + ChartConfiguration: + FieldOptions: + DataPathOptions: + - DataPathList: + - DataPathType: {} + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.item_description.4.1724536881195 + FieldValue: End customer minutes used + - FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.unblended_cost.4.1721838697019 + FieldValue: unblended_cost + Width: 107px + - DataPathList: + - DataPathType: {} + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.item_description.4.1724536881195 + FieldValue: End customer minutes used + - FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.unblended_cost.2.1721829476796 + FieldValue: unblended_cost + Width: 88px + - DataPathList: + - DataPathType: {} + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.item_description.4.1724536881195 + FieldValue: Chat messages used + - FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.unblended_cost.3.1721832497847 + FieldValue: unblended_cost + Width: 86px + - DataPathList: + - DataPathType: {} + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.item_description.4.1724536881195 + FieldValue: Chat messages used + - FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.unblended_cost.4.1721838697019 + FieldValue: unblended_cost + Width: 85px + - DataPathList: + - DataPathType: + PivotTableDataPathType: HIERARCHY_ROWS_LAYOUT_COLUMN + Width: 84px + - DataPathList: + - DataPathType: {} + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.item_description.4.1724536881195 + FieldValue: End customer minutes used + - FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.unblended_cost.3.1721832497847 + FieldValue: unblended_cost + Width: 83px + - DataPathList: + - DataPathType: {} + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.item_description.4.1724536881195 + FieldValue: Tasks created + - FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.usage_quantity.5.1724537088317 + FieldValue: usage_quantity + Width: 78px + - DataPathList: + - DataPathType: {} + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.item_description.4.1724536881195 + FieldValue: Tasks created + - FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.unblended_cost.2.1721829476796 + FieldValue: unblended_cost + Width: 77px + - DataPathList: + - DataPathType: {} + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.item_description.4.1724536881195 + FieldValue: Chat messages used + - FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.unblended_cost.2.1721829476796 + FieldValue: unblended_cost + Width: 74px + - DataPathList: + - DataPathType: {} + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.item_description.4.1724536881195 + FieldValue: Chat messages used + - FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.usage_quantity.5.1724537088317 + FieldValue: usage_quantity + Width: 67px + SelectedFieldOptions: + - FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.billing_period.1.1721829465621 + Visibility: VISIBLE + - FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.item_description.4.1724536881195 + Visibility: VISIBLE + - CustomLabel: quantity + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.usage_quantity.5.1724537088317 + Visibility: VISIBLE + - CustomLabel: cost + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.unblended_cost.2.1721829476796 + Visibility: VISIBLE + - CustomLabel: '% of total' + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.unblended_cost.3.1721832497847 + Visibility: VISIBLE + - CustomLabel: '% MoM diff' + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.unblended_cost.4.1721838697019 + Visibility: VISIBLE + FieldWells: + PivotTableAggregatedFieldWells: + Columns: + - CategoricalDimensionField: + Column: + ColumnName: item_description + DataSetIdentifier: summary_view + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.item_description.4.1724536881195 + Rows: + - DateDimensionField: + Column: + ColumnName: billing_period + DataSetIdentifier: summary_view + DateGranularity: MONTH + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.billing_period.1.1721829465621 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: usage_quantity + DataSetIdentifier: summary_view + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.usage_quantity.5.1724537088317 + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: unblended_cost + DataSetIdentifier: summary_view + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.unblended_cost.2.1721829476796 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 2 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: COMMA + Visibility: VISIBLE + Symbol: USD + - CalculatedMeasureField: + Expression: percentOfTotal(SUM({unblended_cost}), [truncDate("MM", + {billing_period})]) + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.unblended_cost.3.1721832497847 + - CalculatedMeasureField: + Expression: percentDifference(SUM({unblended_cost}), [{billing_period} + ASC], -1, [{item_description}]) + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.unblended_cost.4.1721838697019 + SortConfiguration: + FieldSortOptions: + - FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.item_description.4.1724536881195 + SortBy: + Field: + Direction: ASC + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.item_description.4.1724536881195 + TableOptions: + CellStyle: + Border: + SideSpecificBorder: + InnerVertical: + Style: SOLID + Thickness: 1 + HorizontalTextAlignment: CENTER + VerticalTextAlignment: MIDDLE + CollapsedRowDimensionsVisibility: HIDDEN + ColumnHeaderStyle: + Height: 25 + HorizontalTextAlignment: CENTER + VerticalTextAlignment: TOP + ColumnNamesVisibility: HIDDEN + MetricPlacement: COLUMN + RowAlternateColorOptions: + Status: ENABLED + UsePrimaryBackgroundColor: ENABLED + RowFieldNamesStyle: + Height: 25 + HorizontalTextAlignment: CENTER + VerticalTextAlignment: TOP + RowHeaderStyle: + Border: + SideSpecificBorder: + InnerHorizontal: + Style: SOLID + RowsLabelOptions: + Visibility: HIDDEN + RowsLayout: HIERARCHY + SingleMetricVisibility: VISIBLE + ToggleButtonsVisibility: HIDDEN + TotalOptions: + ColumnSubtotalOptions: + FieldLevel: CUSTOM + FieldLevelOptions: [] + TotalsVisibility: HIDDEN + ColumnTotalOptions: + MetricHeaderCellStyle: + FontConfiguration: + FontSize: + Relative: MEDIUM + Placement: END + TotalCellStyle: + FontConfiguration: + FontSize: + Relative: MEDIUM + TotalsVisibility: HIDDEN + ValueCellStyle: + FontConfiguration: + FontSize: + Relative: MEDIUM + RowSubtotalOptions: + CustomLabel: <<$aws:subtotalDimension>> Subtotal + FieldLevel: LAST + MetricHeaderCellStyle: {} + StyleTargets: + - CellType: VALUE + - CellType: TOTAL + - CellType: METRIC_HEADER + TotalCellStyle: {} + TotalsVisibility: HIDDEN + ValueCellStyle: {} + RowTotalOptions: + MetricHeaderCellStyle: + BackgroundColor: '#EEEEEE' + Border: + UniformBorder: + Style: NONE + Placement: END + ScrollStatus: PINNED + TotalCellStyle: + BackgroundColor: '#EEEEEE' + Border: + UniformBorder: + Style: NONE + TotalsVisibility: VISIBLE + ValueCellStyle: + BackgroundColor: '#EEEEEE' + Border: + UniformBorder: + Style: NONE + Subtitle: + FormatText: + RichText: "\n \n \u2139\uFE0FInsight:\_\_\n \n $0.00 unite price means the usage under free\ + \ tier usage. Check details\_\n \n\ + \ Omnichannel experience section\n \n" + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + Month over month Connect usage trends + + Visibility: VISIBLE + VisualId: 73e924e8-61e7-4c8d-81bc-320c4302abbb + - KPIVisual: + Actions: [] + ChartConfiguration: + FieldWells: + TargetValues: [] + TrendGroups: + - DateDimensionField: + Column: + ColumnName: billing_period + DataSetIdentifier: summary_view + DateGranularity: MONTH + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724242352879 + HierarchyId: 62971c25-1fb5-4bbe-a0c8-11efbd6053fa + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: Cost + DataSetIdentifier: summary_view + FieldId: 0a32a1f2-ea90-482a-ac13-986f03ed1424.1.1724529878829 + KPIOptions: + Comparison: + ComparisonMethod: PERCENT_DIFFERENCE + PrimaryValueDisplayType: ACTUAL + PrimaryValueFontConfiguration: + FontColor: '#212121' + FontSize: + Relative: SMALL + SecondaryValueFontConfiguration: + FontSize: + Relative: EXTRA_LARGE + Sparkline: + TooltipVisibility: VISIBLE + Type: AREA + Visibility: VISIBLE + VisualLayoutOptions: + StandardLayout: + Type: VERTICAL + SortConfiguration: + TrendGroupSort: + - FieldSort: + Direction: DESC + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724242352879 + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 62971c25-1fb5-4bbe-a0c8-11efbd6053fa + ConditionalFormatting: + ConditionalFormattingOptions: + - ComparisonValue: + TextColor: + Solid: + Color: '#2CAD00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + > 0.0 + - ComparisonValue: + TextColor: + Solid: + Color: '#DE3B00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + < 0.0 + - ComparisonValue: + Icon: + CustomCondition: + Color: '#2CAD00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + > 0.0 + IconOptions: + Icon: CARET_UP + - ComparisonValue: + Icon: + CustomCondition: + Color: '#DE3B00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + < 0.0 + IconOptions: + Icon: CARET_DOWN + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + Other usage types + + Visibility: VISIBLE + VisualId: 55f68625-31e1-4002-902c-170f41e98903 + - KPIVisual: + Actions: [] + ChartConfiguration: + FieldWells: + TargetValues: [] + TrendGroups: + - DateDimensionField: + Column: + ColumnName: billing_period + DataSetIdentifier: summary_view + DateGranularity: MONTH + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724242352879 + HierarchyId: 4f7926b3-aeb9-4c8b-8c1a-c4ea94de4ee2 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: Cost + DataSetIdentifier: summary_view + FieldId: 0a32a1f2-ea90-482a-ac13-986f03ed1424.1.1724529844399 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 2 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: Free tier + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: COMMA + Visibility: VISIBLE + Symbol: USD + KPIOptions: + Comparison: + ComparisonMethod: PERCENT_DIFFERENCE + PrimaryValueDisplayType: ACTUAL + PrimaryValueFontConfiguration: + FontColor: '#212121' + FontSize: + Relative: MEDIUM + SecondaryValueFontConfiguration: + FontColor: '#212121' + FontSize: + Relative: MEDIUM + Sparkline: + TooltipVisibility: VISIBLE + Type: AREA + Visibility: VISIBLE + VisualLayoutOptions: + StandardLayout: + Type: VERTICAL + SortConfiguration: + TrendGroupSort: + - FieldSort: + Direction: DESC + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724242352879 + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 4f7926b3-aeb9-4c8b-8c1a-c4ea94de4ee2 + ConditionalFormatting: + ConditionalFormattingOptions: + - ComparisonValue: + TextColor: + Solid: + Color: '#2CAD00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + > 0.0 + - ComparisonValue: + TextColor: + Solid: + Color: '#DE3B00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + < 0.0 + - ComparisonValue: + Icon: + CustomCondition: + Color: '#2CAD00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + > 0.0 + IconOptions: + Icon: CARET_UP + - ComparisonValue: + Icon: + CustomCondition: + Color: '#DE3B00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + < 0.0 + IconOptions: + Icon: CARET_DOWN + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + Tasks cost + + Visibility: VISIBLE + VisualId: caaaf7e1-ee15-41d7-b786-7245e91f6ab4 + - KPIVisual: + Actions: [] + ChartConfiguration: + FieldWells: + TargetValues: [] + TrendGroups: + - DateDimensionField: + Column: + ColumnName: billing_period + DataSetIdentifier: summary_view + DateGranularity: MONTH + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724242352879 + HierarchyId: 3b25355f-c1fd-4a0d-ad76-a316efef095a + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: Cost + DataSetIdentifier: summary_view + FieldId: 0a32a1f2-ea90-482a-ac13-986f03ed1424.1.1724529805733 + KPIOptions: + Comparison: + ComparisonMethod: PERCENT_DIFFERENCE + PrimaryValueDisplayType: ACTUAL + PrimaryValueFontConfiguration: + FontColor: '#212121' + FontSize: + Relative: MEDIUM + SecondaryValueFontConfiguration: + FontColor: '#212121' + FontSize: + Relative: MEDIUM + Sparkline: + TooltipVisibility: HIDDEN + Type: AREA + Visibility: VISIBLE + VisualLayoutOptions: + StandardLayout: + Type: VERTICAL + SortConfiguration: + TrendGroupSort: + - FieldSort: + Direction: DESC + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724242352879 + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 3b25355f-c1fd-4a0d-ad76-a316efef095a + ConditionalFormatting: + ConditionalFormattingOptions: + - ComparisonValue: + TextColor: + Solid: + Color: '#2CAD00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + > 0.0 + - ComparisonValue: + TextColor: + Solid: + Color: '#DE3B00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + < 0.0 + - ComparisonValue: + Icon: + CustomCondition: + Color: '#2CAD00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + > 0.0 + IconOptions: + Icon: CARET_UP + - ComparisonValue: + Icon: + CustomCondition: + Color: '#DE3B00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + < 0.0 + IconOptions: + Icon: CARET_DOWN + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + Chat messages cost + + Visibility: VISIBLE + VisualId: f09d04dd-cde8-4202-9cb1-5697663fafa3 + - KPIVisual: + Actions: [] + ChartConfiguration: + FieldWells: + TargetValues: [] + TrendGroups: + - DateDimensionField: + Column: + ColumnName: billing_period + DataSetIdentifier: summary_view + DateGranularity: MONTH + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724242352879 + HierarchyId: e8884b22-b95b-4186-b0cf-e9a4355de4b5 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: Cost + DataSetIdentifier: summary_view + FieldId: 0a32a1f2-ea90-482a-ac13-986f03ed1424.1.1724529719130 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 0 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: SPACE + Visibility: VISIBLE + Symbol: USD + KPIOptions: + Comparison: + ComparisonMethod: PERCENT_DIFFERENCE + PrimaryValueDisplayType: ACTUAL + PrimaryValueFontConfiguration: + FontColor: '#212121' + FontSize: + Relative: MEDIUM + SecondaryValueFontConfiguration: + FontColor: '#212121' + FontSize: + Relative: MEDIUM + Sparkline: + TooltipVisibility: VISIBLE + Type: AREA + Visibility: VISIBLE + TrendArrows: + Visibility: VISIBLE + VisualLayoutOptions: + StandardLayout: + Type: VERTICAL + SortConfiguration: + TrendGroupSort: + - FieldSort: + Direction: DESC + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724242352879 + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: e8884b22-b95b-4186-b0cf-e9a4355de4b5 + ConditionalFormatting: + ConditionalFormattingOptions: + - ComparisonValue: + TextColor: + Solid: + Color: '#2CAD00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + > 0.0 + - ComparisonValue: + TextColor: + Solid: + Color: '#DE3B00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + < 0.0 + - ComparisonValue: + Icon: + CustomCondition: + Color: '#2CAD00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + > 0.0 + IconOptions: + Icon: CARET_UP + - ComparisonValue: + Icon: + CustomCondition: + Color: '#DE3B00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + < 0.0 + IconOptions: + Icon: CARET_DOWN + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + + End customer minutes cost + + + Visibility: VISIBLE + VisualId: b6209f2b-0c70-4b30-8487-1f0e5291f5ac + - PivotTableVisual: + Actions: [] + ChartConfiguration: + FieldOptions: + DataPathOptions: + - DataPathList: + - DataPathType: {} + FieldId: 1fa23748-e616-4367-bfb7-f49ad7742460.3.1724421412393 + FieldValue: end-customer-mins + Width: 181px + - DataPathList: + - DataPathType: {} + FieldId: 1fa23748-e616-4367-bfb7-f49ad7742460.3.1724421412393 + FieldValue: chat-message + Width: 135px + - DataPathList: + - DataPathType: {} + FieldId: 1fa23748-e616-4367-bfb7-f49ad7742460.3.1724421412393 + FieldValue: free-trial-agents-scheduled-or-forecasted + Width: 112px + - DataPathList: + - DataPathType: + PivotTableDataPathType: MULTIPLE_ROW_METRICS_COLUMN + Width: 111px + SelectedFieldOptions: + - FieldId: 1fa23748-e616-4367-bfb7-f49ad7742460.3.1724421412393 + Visibility: VISIBLE + - CustomLabel: Unit price + FieldId: 08aee354-7974-4c1c-87ef-39c0d2516749.3.1724420171812 + Visibility: VISIBLE + - CustomLabel: Usage quantity + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.usage_quantity.1.1724420123519 + Visibility: VISIBLE + - CustomLabel: Cost + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.unblended_cost.2.1724420132421 + Visibility: VISIBLE + FieldWells: + PivotTableAggregatedFieldWells: + Columns: + - CategoricalDimensionField: + Column: + ColumnName: __connect_usage_type_name + DataSetIdentifier: summary_view + FieldId: 1fa23748-e616-4367-bfb7-f49ad7742460.3.1724421412393 + Rows: [] + Values: + - NumericalMeasureField: + Column: + ColumnName: _unit_price + DataSetIdentifier: summary_view + FieldId: 08aee354-7974-4c1c-87ef-39c0d2516749.3.1724420171812 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 3 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: COMMA + Visibility: VISIBLE + Symbol: USD + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: usage_quantity + DataSetIdentifier: summary_view + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.usage_quantity.1.1724420123519 + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: unblended_cost + DataSetIdentifier: summary_view + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.unblended_cost.2.1724420132421 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 2 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: COMMA + Visibility: VISIBLE + Symbol: USD + SortConfiguration: + FieldSortOptions: + - FieldId: 1fa23748-e616-4367-bfb7-f49ad7742460.3.1724421412393 + SortBy: + Field: + Direction: ASC + FieldId: 08aee354-7974-4c1c-87ef-39c0d2516749.3.1724420171812 + TableOptions: + CellStyle: + Border: + SideSpecificBorder: + InnerVertical: + Style: SOLID + FontConfiguration: + FontSize: + Relative: EXTRA_LARGE + Height: 40 + HorizontalTextAlignment: CENTER + TextWrap: WRAP + VerticalTextAlignment: TOP + CollapsedRowDimensionsVisibility: VISIBLE + ColumnHeaderStyle: + Border: + SideSpecificBorder: + InnerVertical: + Style: SOLID + HorizontalTextAlignment: CENTER + TextWrap: WRAP + ColumnNamesVisibility: HIDDEN + MetricPlacement: ROW + RowAlternateColorOptions: + Status: DISABLED + UsePrimaryBackgroundColor: ENABLED + RowFieldNamesStyle: + Border: + SideSpecificBorder: + InnerVertical: + Style: SOLID + HorizontalTextAlignment: CENTER + TextWrap: WRAP + RowHeaderStyle: + Border: + SideSpecificBorder: + InnerVertical: + Style: SOLID + HorizontalTextAlignment: LEFT + RowsLayout: TABULAR + SingleMetricVisibility: VISIBLE + TotalOptions: + RowSubtotalOptions: + CustomLabel: <<$aws:subtotalDimension>> Subtotal + StyleTargets: + - CellType: VALUE + TotalsVisibility: HIDDEN + ValueCellStyle: + BackgroundColor: '#B6F5AC' + ConditionalFormatting: + ConditionalFormattingOptions: + - Cell: + FieldId: 08aee354-7974-4c1c-87ef-39c0d2516749.3.1724420171812 + Scopes: + - Role: FIELD + TextFormat: + TextColor: + Gradient: + Color: + Stops: + - Color: '#2CAD00' + GradientOffset: 0.0 + - Color: '#DE3B00' + GradientOffset: 100.0 + Expression: '{_unit_price}' + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: "\n Usage types unit price, usage and cost for\n\ + \ \n _\n \n \ + \ last\_\n \n ${lastNmonth}\n \n\ + \ \_month(s)\n" + Visibility: VISIBLE + VisualId: 73f0d32e-ac01-4cfa-a0d7-ebae9285961b + - KPIVisual: + Actions: [] + ChartConfiguration: + FieldWells: + TargetValues: [] + TrendGroups: + - DateDimensionField: + Column: + ColumnName: billing_period + DataSetIdentifier: summary_view + DateGranularity: MONTH + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724242352879 + HierarchyId: 0553391d-b601-4818-87fc-709227a9de00 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: usage_quantity + DataSetIdentifier: summary_view + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.usage_quantity.0.1724242318565 + KPIOptions: + Comparison: + ComparisonMethod: PERCENT_DIFFERENCE + PrimaryValueDisplayType: ACTUAL + PrimaryValueFontConfiguration: + FontColor: '#212121' + FontSize: + Relative: MEDIUM + SecondaryValueFontConfiguration: + FontColor: '#212121' + FontSize: + Relative: MEDIUM + Sparkline: + TooltipVisibility: VISIBLE + Type: AREA + Visibility: VISIBLE + VisualLayoutOptions: + StandardLayout: + Type: VERTICAL + SortConfiguration: + TrendGroupSort: + - FieldSort: + Direction: DESC + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724242352879 + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 0553391d-b601-4818-87fc-709227a9de00 + ConditionalFormatting: + ConditionalFormattingOptions: + - ComparisonValue: + TextColor: + Solid: + Color: '#2CAD00' + Expression: percentDifference(SUM({usage_quantity}),[SUM({usage_quantity}) + DESC],1,[]) > 0.0 + - ComparisonValue: + TextColor: + Solid: + Color: '#DE3B00' + Expression: percentDifference(SUM({usage_quantity}),[SUM({usage_quantity}) + DESC],1,[]) < 0.0 + - ComparisonValue: + Icon: + CustomCondition: + Color: '#2CAD00' + Expression: percentDifference(SUM({usage_quantity}),[SUM({usage_quantity}) + DESC],1,[]) > 0.0 + IconOptions: + Icon: CARET_UP + - ComparisonValue: + Icon: + CustomCondition: + Color: '#DE3B00' + Expression: percentDifference(SUM({usage_quantity}),[SUM({usage_quantity}) + DESC],1,[]) < 0.0 + IconOptions: + Icon: CARET_DOWN + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + Other usage types + + Visibility: VISIBLE + VisualId: 82b5a642-5c6c-4f2b-a5cd-90932749aafa + - KPIVisual: + Actions: [] + ChartConfiguration: + FieldWells: + TargetValues: [] + TrendGroups: + - DateDimensionField: + Column: + ColumnName: billing_period + DataSetIdentifier: summary_view + DateGranularity: MONTH + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724242352879 + HierarchyId: 14076bcf-453b-40f4-a76c-cd0f6abbacb8 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: usage_quantity + DataSetIdentifier: summary_view + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.usage_quantity.0.1724242318565 + KPIOptions: + Comparison: + ComparisonMethod: PERCENT_DIFFERENCE + PrimaryValueDisplayType: ACTUAL + SecondaryValueFontConfiguration: + FontColor: '#212121' + FontSize: + Relative: MEDIUM + Sparkline: + TooltipVisibility: VISIBLE + Type: AREA + Visibility: VISIBLE + VisualLayoutOptions: + StandardLayout: + Type: VERTICAL + SortConfiguration: + TrendGroupSort: + - FieldSort: + Direction: DESC + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724242352879 + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 14076bcf-453b-40f4-a76c-cd0f6abbacb8 + ConditionalFormatting: + ConditionalFormattingOptions: + - ComparisonValue: + TextColor: + Solid: + Color: '#2CAD00' + Expression: percentDifference(SUM({usage_quantity}),[SUM({usage_quantity}) + DESC],1,[]) > 0.0 + - ComparisonValue: + TextColor: + Solid: + Color: '#DE3B00' + Expression: percentDifference(SUM({usage_quantity}),[SUM({usage_quantity}) + DESC],1,[]) < 0.0 + - ComparisonValue: + Icon: + CustomCondition: + Color: '#2CAD00' + Expression: percentDifference(SUM({usage_quantity}),[SUM({usage_quantity}) + DESC],1,[]) > 0.0 + IconOptions: + Icon: CARET_UP + - ComparisonValue: + Icon: + CustomCondition: + Color: '#DE3B00' + Expression: percentDifference(SUM({usage_quantity}),[SUM({usage_quantity}) + DESC],1,[]) < 0.0 + IconOptions: + Icon: CARET_DOWN + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + Tasks + + Visibility: VISIBLE + VisualId: e8b95fc7-6107-48b4-8c29-b96af031b163 + - KPIVisual: + Actions: [] + ChartConfiguration: + FieldWells: + TargetValues: [] + TrendGroups: + - DateDimensionField: + Column: + ColumnName: billing_period + DataSetIdentifier: summary_view + DateGranularity: MONTH + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724242352879 + HierarchyId: 9153d381-c87c-41fe-a15b-2d46cd79926b + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: usage_quantity + DataSetIdentifier: summary_view + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.usage_quantity.0.1724242318565 + FormatConfiguration: + FormatConfiguration: + NumberDisplayFormatConfiguration: + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + ThousandsSeparator: + Symbol: SPACE + Visibility: VISIBLE + KPIOptions: + Comparison: + ComparisonMethod: PERCENT_DIFFERENCE + PrimaryValueDisplayType: ACTUAL + SecondaryValueFontConfiguration: + FontColor: '#212121' + FontSize: + Relative: MEDIUM + Sparkline: + TooltipVisibility: HIDDEN + Type: AREA + Visibility: VISIBLE + VisualLayoutOptions: + StandardLayout: + Type: VERTICAL + SortConfiguration: + TrendGroupSort: + - FieldSort: + Direction: DESC + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724242352879 + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 9153d381-c87c-41fe-a15b-2d46cd79926b + ConditionalFormatting: + ConditionalFormattingOptions: + - ComparisonValue: + TextColor: + Solid: + Color: '#2CAD00' + Expression: percentDifference(SUM({usage_quantity}),[SUM({usage_quantity}) + DESC],1,[]) > 0.0 + - ComparisonValue: + TextColor: + Solid: + Color: '#DE3B00' + Expression: percentDifference(SUM({usage_quantity}),[SUM({usage_quantity}) + DESC],1,[]) < 0.0 + - ComparisonValue: + Icon: + CustomCondition: + Color: '#2CAD00' + Expression: percentDifference(SUM({usage_quantity}),[SUM({usage_quantity}) + DESC],1,[]) > 0.0 + IconOptions: + Icon: CARET_UP + - ComparisonValue: + Icon: + CustomCondition: + Color: '#DE3B00' + Expression: percentDifference(SUM({usage_quantity}),[SUM({usage_quantity}) + DESC],1,[]) < 0.0 + IconOptions: + Icon: CARET_DOWN + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + Chat messages + + Visibility: VISIBLE + VisualId: b41f54f7-3efc-416c-be6c-f384c6d9ea45 + - ComboChartVisual: + Actions: [] + ChartConfiguration: + BarDataLabels: + Overlap: DISABLE_OVERLAP + Visibility: VISIBLE + BarsArrangement: STACKED + CategoryAxis: + AxisLineVisibility: HIDDEN + ScrollbarOptions: + Visibility: HIDDEN + CategoryLabelOptions: + SortIconVisibility: HIDDEN + Visibility: HIDDEN + FieldWells: + ComboChartAggregatedFieldWells: + BarValues: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: Cost + DataSetIdentifier: summary_view + FieldId: 0a32a1f2-ea90-482a-ac13-986f03ed1424.3.1724416347794 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 0 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + NumberScale: AUTO + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: SPACE + Visibility: VISIBLE + Symbol: USD + Category: + - DateDimensionField: + Column: + ColumnName: billing_period + DataSetIdentifier: summary_view + DateGranularity: MONTH + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.billing_period.1.1706876397548 + HierarchyId: 62675238-bcd8-4241-8cab-8a4b46a3767b + Colors: + - CategoricalDimensionField: + Column: + ColumnName: __connect_summary_groupby + DataSetIdentifier: summary_view + FieldId: 34a14a0a-98b6-4831-bfff-831b7e599f9b.3.1724416108396 + HierarchyId: 5a9f5919-4dd7-4231-9599-93832325a22b + LineValues: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: Cost + DataSetIdentifier: summary_view + FieldId: d4773e30-9bd2-4af5-9428-b71fadb6f1fb.3.1723119775794 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 0 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: SPACE + Visibility: VISIBLE + Symbol: USD + Legend: + Height: 73px + Position: RIGHT + Title: + CustomLabel: <<$connectSummaryGroupBy>> + Width: 194px + LineDataLabels: + LabelColor: '#FF8700' + LabelFontConfiguration: + FontSize: + Relative: LARGE + Overlap: DISABLE_OVERLAP + Visibility: VISIBLE + PrimaryYAxisDisplayOptions: + TickLabelOptions: + LabelOptions: + Visibility: VISIBLE + SecondaryYAxisDisplayOptions: + TickLabelOptions: + LabelOptions: + Visibility: HIDDEN + SecondaryYAxisLabelOptions: + Visibility: HIDDEN + SortConfiguration: + CategoryItemsLimit: + OtherCategories: INCLUDE + CategorySort: + - FieldSort: + Direction: ASC + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.billing_period.1.1706876397548 + ColorItemsLimit: + OtherCategories: INCLUDE + Tooltip: + FieldBasedTooltip: + AggregationVisibility: HIDDEN + TooltipFields: + - FieldTooltipItem: + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.billing_period.1.1706876397548 + TooltipTarget: BOTH + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: d4773e30-9bd2-4af5-9428-b71fadb6f1fb.3.1723119775794 + TooltipTarget: LINE + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: d4773e30-9bd2-4af5-9428-b71fadb6f1fb.3.1723119775794 + TooltipTarget: BAR + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 34a14a0a-98b6-4831-bfff-831b7e599f9b.3.1724416108396 + TooltipTarget: BAR + Visibility: VISIBLE + TooltipTitleType: PRIMARY_VALUE + SelectedTooltipType: BASIC + TooltipVisibility: VISIBLE + VisualPalette: + ColorMap: + - Color: '#FF8700' + Element: + FieldId: d4773e30-9bd2-4af5-9428-b71fadb6f1fb.3.1723119775794 + FieldValue: Cost + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 62675238-bcd8-4241-8cab-8a4b46a3767b + - ExplicitHierarchy: + Columns: + - ColumnName: __connect_summary_groupby + DataSetIdentifier: summary_view + - ColumnName: item_description + DataSetIdentifier: summary_view + - ColumnName: account_name + DataSetIdentifier: summary_view + DrillDownFilters: [] + HierarchyId: 5a9f5919-4dd7-4231-9599-93832325a22b + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: "\n Amazon Connect cost for\n \_\n \n\ + \ ${lastNmonth}\n \n \_\n months\ + \ group by\n \_\n \n ${connectSummaryGroupBy}\n\ + \ \n" + Visibility: VISIBLE + VisualId: 8385f9c6-114e-4ba2-aed7-50fe635e3b11 + - BarChartVisual: + Actions: [] + ChartConfiguration: + BarsArrangement: STACKED + CategoryAxis: + AxisLineVisibility: HIDDEN + ScrollbarOptions: + Visibility: HIDDEN + CategoryLabelOptions: + SortIconVisibility: HIDDEN + DataLabels: + DataLabelTypes: + - DataPathLabelType: + Visibility: VISIBLE + Overlap: DISABLE_OVERLAP + TotalsVisibility: VISIBLE + Visibility: VISIBLE + FieldWells: + BarChartAggregatedFieldWells: + Category: + - DateDimensionField: + Column: + ColumnName: usage_date + DataSetIdentifier: resource_connect_view + DateGranularity: DAY + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.0.1723586728430 + FormatConfiguration: + DateTimeFormat: dd, MMM D + NullValueFormatConfiguration: + NullString: 'null' + HierarchyId: 21582f1e-bda6-43d2-8e6b-716faaa0c6e6 + Colors: + - CategoricalDimensionField: + Column: + ColumnName: __connect_instance_name + DataSetIdentifier: resource_connect_view + FieldId: d27e2e9f-a313-4382-a51c-216f5e8d6469.2.1723586746329 + HierarchyId: d6eabd12-1f19-4fc3-af3f-c62b8382abbb + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: unblended_cost + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.1.1723586739339 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 2 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: COMMA + Visibility: VISIBLE + Symbol: USD + Legend: + Title: + Visibility: VISIBLE + Visibility: VISIBLE + Width: 177px + Orientation: VERTICAL + SortConfiguration: + CategoryItemsLimit: + OtherCategories: INCLUDE + CategorySort: + - FieldSort: + Direction: ASC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.0.1723586728430 + ColorItemsLimit: + OtherCategories: INCLUDE + SmallMultiplesLimitConfiguration: + OtherCategories: INCLUDE + Tooltip: + FieldBasedTooltip: + AggregationVisibility: HIDDEN + TooltipFields: + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.0.1723586728430 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.1.1723586739339 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: d27e2e9f-a313-4382-a51c-216f5e8d6469.2.1723586746329 + Visibility: VISIBLE + TooltipTitleType: PRIMARY_VALUE + SelectedTooltipType: DETAILED + TooltipVisibility: VISIBLE + ValueLabelOptions: + AxisLabelOptions: + - ApplyTo: + Column: + ColumnName: unblended_cost + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.1.1723586739339 + CustomLabel: cost + SortIconVisibility: HIDDEN + ColumnHierarchies: + - ExplicitHierarchy: + Columns: + - ColumnName: __connect_instance_name + DataSetIdentifier: resource_connect_view + - ColumnName: item_description + DataSetIdentifier: resource_connect_view + DrillDownFilters: [] + HierarchyId: d6eabd12-1f19-4fc3-af3f-c62b8382abbb + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 21582f1e-bda6-43d2-8e6b-716faaa0c6e6 + Subtitle: + FormatText: + RichText: "\n 💡\_\n \n Tip:\_\n \n use\_\n \n \u2193\u2191\n \n \_(top right of this chart) to drill down into usage types per\ + \ instance\n" + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + Daily cost of Amazon Connect by connect instance last 30 days + + Visibility: VISIBLE + VisualId: d07683b0-1d59-45d5-91c6-be861689f526 + - KPIVisual: + Actions: [] + ChartConfiguration: + FieldWells: + TargetValues: [] + TrendGroups: + - DateDimensionField: + Column: + ColumnName: billing_period + DataSetIdentifier: summary_view + DateGranularity: MONTH + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724242352879 + HierarchyId: 11fff2e9-555a-4076-89b9-e61ba49634be + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: usage_quantity + DataSetIdentifier: summary_view + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.usage_quantity.0.1724242318565 + FormatConfiguration: + FormatConfiguration: + NumberDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 0 + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + ThousandsSeparator: + Symbol: SPACE + Visibility: VISIBLE + KPIOptions: + Comparison: + ComparisonMethod: PERCENT_DIFFERENCE + PrimaryValueDisplayType: ACTUAL + SecondaryValueFontConfiguration: + FontColor: '#212121' + FontSize: + Relative: MEDIUM + Sparkline: + TooltipVisibility: VISIBLE + Type: AREA + Visibility: VISIBLE + VisualLayoutOptions: + StandardLayout: + Type: VERTICAL + SortConfiguration: + TrendGroupSort: + - FieldSort: + Direction: DESC + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724242352879 + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 11fff2e9-555a-4076-89b9-e61ba49634be + ConditionalFormatting: + ConditionalFormattingOptions: + - ComparisonValue: + TextColor: + Solid: + Color: '#2CAD00' + Expression: percentDifference(SUM({usage_quantity}),[SUM({usage_quantity}) + DESC],1,[]) > 0.0 + - ComparisonValue: + TextColor: + Solid: + Color: '#DE3B00' + Expression: percentDifference(SUM({usage_quantity}),[SUM({usage_quantity}) + DESC],1,[]) < 0.0 + - ComparisonValue: + Icon: + CustomCondition: + Color: '#2CAD00' + Expression: percentDifference(SUM({usage_quantity}),[SUM({usage_quantity}) + DESC],1,[]) > 0.0 + IconOptions: + Icon: CARET_UP + - ComparisonValue: + Icon: + CustomCondition: + Color: '#DE3B00' + Expression: percentDifference(SUM({usage_quantity}),[SUM({usage_quantity}) + DESC],1,[]) < 0.0 + IconOptions: + Icon: CARET_DOWN + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + End customer minutes + + Visibility: VISIBLE + VisualId: eefdf9ce-0128-4545-8236-ea514a117a90 + - ContentType: INTERACTIVE + FilterControls: + - Dropdown: + DisplayOptions: + InfoIconLabelOptions: + Visibility: HIDDEN + SelectAllOptions: + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + FilterControlId: 254b3c3f-a079-4031-9731-8889abf6fee2 + SourceFilterId: aae38221-17c1-4c51-9ef9-62f7ec9e18ef + Title: Telecom usage type + Type: MULTI_SELECT + - Dropdown: + DisplayOptions: + InfoIconLabelOptions: + Visibility: HIDDEN + SelectAllOptions: + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + FilterControlId: 17f900e5-1847-4868-a016-5194008f1136 + SourceFilterId: c59b427f-a01b-4f1e-b8e1-5ff78d1ddbe9 + Title: Country + Type: MULTI_SELECT + - Slider: + DisplayOptions: + InfoIconLabelOptions: + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + FilterControlId: a8e3d185-cf72-403d-8556-779a364949ba + MaximumValue: 3.0 + MinimumValue: 0.0 + SourceFilterId: a2fdf12f-37fa-4353-9be2-7f53bc42cbf1 + StepSize: 0.001 + Title: Unit price range + Type: RANGE + - Slider: + DisplayOptions: + InfoIconLabelOptions: + Visibility: HIDDEN + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + FilterControlId: 7dfba325-c400-4ff4-8bd2-f3f63d5fd191 + MaximumValue: 10000.0 + MinimumValue: 0.0 + SourceFilterId: 3e45f36c-584a-414a-aa95-9588e7d95278 + StepSize: 10.0 + Title: Cost greater than + Type: SINGLE_POINT + Layouts: + - Configuration: + GridLayout: + CanvasSizeOptions: + ScreenCanvasSizeOptions: + OptimizedViewPortWidth: 1600px + ResizeOption: FIXED + Elements: + - ColumnIndex: 0 + ColumnSpan: 36 + ElementId: daaae2c4-7120-4541-aa95-7ce5e19c8725 + ElementType: TEXT_BOX + RowIndex: 0 + RowSpan: 2 + - ColumnIndex: 0 + ColumnSpan: 7 + ElementId: 87179869-451a-4cb4-947e-e76fd06391d5 + ElementType: VISUAL + RowIndex: 2 + RowSpan: 5 + - ColumnIndex: 7 + ColumnSpan: 7 + ElementId: c472aa47-3024-44b6-ae00-980ef3a11491 + ElementType: VISUAL + RowIndex: 2 + RowSpan: 5 + - ColumnIndex: 14 + ColumnSpan: 7 + ElementId: dc063420-002f-47ff-a6d1-ac9e4b7e4afe + ElementType: VISUAL + RowIndex: 2 + RowSpan: 5 + - 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'1' + - '2' + - '3' + - '4' + - '5' + - '6' + - '7' + SourceParameterName: lastNmonth + Title: Last N month + Type: SINGLE_SELECT + - List: + DisplayOptions: + InfoIconLabelOptions: + Visibility: HIDDEN + SearchOptions: + Visibility: HIDDEN + SelectAllOptions: + Visibility: HIDDEN + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + ParameterControlId: 4bfe7f4e-b62e-426f-8b59-ea930f6b6b42 + SelectableValues: + Values: + - Account + - Region + - Usage type + SourceParameterName: telecomSummaryGroupBy + Title: Group by + Type: SINGLE_SELECT + - List: + DisplayOptions: + InfoIconLabelOptions: + Visibility: HIDDEN + SearchOptions: + Visibility: HIDDEN + SelectAllOptions: + Visibility: HIDDEN + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + ParameterControlId: 7dc1a15a-c582-484d-8a9a-f468d738d2c2 + SelectableValues: + Values: + - Country + - Usage type + SourceParameterName: telecomCountryUsageGroupBy1 + Title: Group by + Type: SINGLE_SELECT + - Dropdown: + CascadingControlConfiguration: + SourceControls: + - ColumnToMatch: + ColumnName: payer_account_id + DataSetIdentifier: summary_view + SourceSheetControlId: 7c5106ec-9f25-4038-aa8f-501a36bd84cf + DisplayOptions: + InfoIconLabelOptions: + Visibility: HIDDEN + SelectAllOptions: + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + ParameterControlId: 9905b1c4-79f0-4b66-a73f-0d19161bb288 + SelectableValues: + LinkToDataSetColumn: + ColumnName: account_id + DataSetIdentifier: summary_view + SourceParameterName: accountId + Title: Account Id + Type: MULTI_SELECT + - Dropdown: + CascadingControlConfiguration: + SourceControls: + - ColumnToMatch: + ColumnName: account_id + DataSetIdentifier: summary_view + SourceSheetControlId: 9905b1c4-79f0-4b66-a73f-0d19161bb288 + - ColumnToMatch: + ColumnName: payer_account_id + DataSetIdentifier: summary_view + SourceSheetControlId: 7c5106ec-9f25-4038-aa8f-501a36bd84cf + DisplayOptions: + InfoIconLabelOptions: + Visibility: HIDDEN + SelectAllOptions: + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + ParameterControlId: 016f4d0c-36b2-437a-b3d2-cb227c3b5751 + SelectableValues: + LinkToDataSetColumn: + ColumnName: account_name + DataSetIdentifier: summary_view + SourceParameterName: accountName + Title: Account Name + Type: MULTI_SELECT + - Dropdown: + DisplayOptions: + InfoIconLabelOptions: + Visibility: HIDDEN + SelectAllOptions: + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + ParameterControlId: 34fabf97-260f-4e5b-b4f9-0c4fdbefab79 + SelectableValues: + LinkToDataSetColumn: + ColumnName: region + DataSetIdentifier: summary_view + SourceParameterName: region + Title: Region + Type: MULTI_SELECT + - Dropdown: + DisplayOptions: + InfoIconLabelOptions: + Visibility: HIDDEN + SelectAllOptions: + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + ParameterControlId: 75d3658e-8fbb-4259-8a35-1a914874d948 + SelectableValues: + LinkToDataSetColumn: + ColumnName: charge_type + DataSetIdentifier: summary_view + SourceParameterName: chargeType + Title: Charge type + Type: MULTI_SELECT + - Dropdown: + DisplayOptions: + InfoIconLabelOptions: + Visibility: HIDDEN + SelectAllOptions: + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + ParameterControlId: 7c5106ec-9f25-4038-aa8f-501a36bd84cf + SelectableValues: + LinkToDataSetColumn: + ColumnName: payer_account_id + DataSetIdentifier: summary_view + SourceParameterName: payerId + Title: Payer Id + Type: MULTI_SELECT + SheetControlLayouts: + - Configuration: + GridLayout: + Elements: + - ColumnIndex: 0 + ColumnSpan: 2 + ElementId: 7c5106ec-9f25-4038-aa8f-501a36bd84cf + ElementType: PARAMETER_CONTROL + RowIndex: 0 + RowSpan: 1 + - ColumnIndex: 2 + ColumnSpan: 3 + ElementId: 9905b1c4-79f0-4b66-a73f-0d19161bb288 + ElementType: PARAMETER_CONTROL + RowIndex: 0 + RowSpan: 1 + - ColumnIndex: 5 + ColumnSpan: 3 + ElementId: 016f4d0c-36b2-437a-b3d2-cb227c3b5751 + ElementType: PARAMETER_CONTROL + RowIndex: 0 + RowSpan: 1 + - ColumnIndex: 8 + ColumnSpan: 3 + ElementId: 34fabf97-260f-4e5b-b4f9-0c4fdbefab79 + ElementType: PARAMETER_CONTROL + RowIndex: 0 + RowSpan: 1 + - ColumnIndex: 0 + ColumnSpan: 3 + ElementId: 75879a49-5d01-453d-8608-c3178fd4bf51 + ElementType: PARAMETER_CONTROL + RowIndex: 1 + RowSpan: 1 + - ColumnIndex: 3 + ColumnSpan: 3 + ElementId: 75d3658e-8fbb-4259-8a35-1a914874d948 + ElementType: PARAMETER_CONTROL + RowIndex: 1 + RowSpan: 1 + SheetId: 5fad6bbf-1d6b-4b47-8f05-c8787ef0828b + TextBoxes: + - Content: "\n \n Telecom Usage\n\ + \ \n \_\n
\n provides collection of visualizations for Contact Center Telecom service.\ + \ For pricing details and examples check\_\n \n Amazon Connect pricing\n \n .\n \_\n
\n The Amazon Connect Telephony coverage guide\n \_provides\ + \ matrix with supported number types & telecom features per country.\n" + SheetTextBoxId: daaae2c4-7120-4541-aa95-7ce5e19c8725 + - Content: |- + + + + Top 3 unit price by telecom usage type + + + + SheetTextBoxId: 777de81b-395c-47a1-8bc5-10fe45e63bf1 + - Content: "\n \n 👋 If you wish to provide a feedback or report an error please email:\_\ + \n \n cloud-intelligence-dashboards-amazon-connect@amazon.com\n\ + \ \n \n
\n \n" + SheetTextBoxId: 945bbcff-6e66-4ad9-bd97-212928889e81 + Visuals: + - GeospatialMapVisual: + Actions: [] + ChartConfiguration: + FieldWells: + GeospatialMapAggregatedFieldWells: + Colors: + - CategoricalDimensionField: + Column: + ColumnName: '#connect_usage_type_group' + DataSetIdentifier: resource_connect_view + FieldId: a3954c35-8e29-453e-b6c4-f1c80a6a013f.2.1725921032832 + Geospatial: + - CategoricalDimensionField: + Column: + ColumnName: country + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.country.0.1724228988782 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: Cost + DataSetIdentifier: resource_connect_view + FieldId: 27bad91e-a074-443d-9600-137bec2787ba.1.1724229002672 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 2 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: COMMA + Visibility: VISIBLE + Symbol: USD + Legend: + Visibility: VISIBLE + Width: 254px + Tooltip: + FieldBasedTooltip: + AggregationVisibility: HIDDEN + TooltipFields: + - FieldTooltipItem: + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.country.0.1724228988782 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 27bad91e-a074-443d-9600-137bec2787ba.1.1724229002672 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: a3954c35-8e29-453e-b6c4-f1c80a6a013f.2.1725921032832 + Visibility: VISIBLE + TooltipTitleType: PRIMARY_VALUE + SelectedTooltipType: DETAILED + TooltipVisibility: VISIBLE + WindowOptions: + Bounds: + East: 88.69788782679268 + North: 56.270533635087276 + South: -9.032505659681291 + West: -110.64358323526619 + MapZoomMode: MANUAL + ColumnHierarchies: [] + Subtitle: + Visibility: HIDDEN + Title: + FormatText: + RichText: World Map with Amazon Connect Telecom Usage by Country + (last 30 days) + Visibility: VISIBLE + VisualId: 0868f7f9-2be5-460d-838d-2315dd6d4841 + - TableVisual: + Actions: [] + ChartConfiguration: + FieldOptions: + Order: [] + SelectedFieldOptions: + - CustomLabel: ' ' + FieldId: 6a35482f-6312-4b9a-a6c6-806ba876cd0e.2.1724936920696 + Width: 106px + - CustomLabel: ' ' + FieldId: cd4633d0-d83e-4ac8-b056-70b6bd01ae4a.1.1724936759978 + FieldWells: + TableAggregatedFieldWells: + GroupBy: + - CategoricalDimensionField: + Column: + ColumnName: __country_label + DataSetIdentifier: summary_view + FieldId: 6a35482f-6312-4b9a-a6c6-806ba876cd0e.2.1724936920696 + Values: + - NumericalMeasureField: + Column: + ColumnName: __max_unit_price + DataSetIdentifier: summary_view + FieldId: cd4633d0-d83e-4ac8-b056-70b6bd01ae4a.1.1724936759978 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 4 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: COMMA + Visibility: VISIBLE + Symbol: USD + SortConfiguration: + RowSort: + - FieldSort: + Direction: DESC + FieldId: cd4633d0-d83e-4ac8-b056-70b6bd01ae4a.1.1724936759978 + TableOptions: + CellStyle: + Border: + UniformBorder: + Style: NONE + HorizontalTextAlignment: LEFT + HeaderStyle: + Border: + UniformBorder: + Style: NONE + HorizontalTextAlignment: LEFT + TextWrap: WRAP + Visibility: HIDDEN + RowAlternateColorOptions: + Status: DISABLED + UsePrimaryBackgroundColor: ENABLED + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + Toll-free numbers + + Visibility: VISIBLE + VisualId: 425f42a7-0aba-4715-9f66-619565fa6138 + - TableVisual: + Actions: [] + ChartConfiguration: + FieldOptions: + Order: [] + SelectedFieldOptions: + - CustomLabel: ' ' + FieldId: 6a35482f-6312-4b9a-a6c6-806ba876cd0e.2.1724936920696 + Width: 106px + - CustomLabel: ' ' + FieldId: cd4633d0-d83e-4ac8-b056-70b6bd01ae4a.1.1724936759978 + FieldWells: + TableAggregatedFieldWells: + GroupBy: + - CategoricalDimensionField: + Column: + ColumnName: __country_label + DataSetIdentifier: summary_view + FieldId: 6a35482f-6312-4b9a-a6c6-806ba876cd0e.2.1724936920696 + Values: + - NumericalMeasureField: + Column: + ColumnName: __max_unit_price + DataSetIdentifier: summary_view + FieldId: cd4633d0-d83e-4ac8-b056-70b6bd01ae4a.1.1724936759978 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 4 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: COMMA + Visibility: VISIBLE + Symbol: USD + SortConfiguration: + RowSort: + - FieldSort: + Direction: DESC + FieldId: cd4633d0-d83e-4ac8-b056-70b6bd01ae4a.1.1724936759978 + TableOptions: + CellStyle: + Border: + UniformBorder: + Style: NONE + HorizontalTextAlignment: LEFT + HeaderStyle: + Border: + UniformBorder: + Style: NONE + HorizontalTextAlignment: LEFT + TextWrap: WRAP + Visibility: HIDDEN + RowAlternateColorOptions: + Status: DISABLED + UsePrimaryBackgroundColor: ENABLED + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + DID numbers + + Visibility: VISIBLE + VisualId: 03348e94-2396-4ae5-9240-6360676bf97f + - TableVisual: + Actions: [] + ChartConfiguration: + FieldOptions: + Order: [] + SelectedFieldOptions: + - CustomLabel: ' ' + FieldId: 6a35482f-6312-4b9a-a6c6-806ba876cd0e.2.1724936920696 + Width: 106px + - CustomLabel: ' ' + FieldId: cd4633d0-d83e-4ac8-b056-70b6bd01ae4a.1.1724936759978 + FieldWells: + TableAggregatedFieldWells: + GroupBy: + - CategoricalDimensionField: + Column: + ColumnName: __country_label + DataSetIdentifier: summary_view + FieldId: 6a35482f-6312-4b9a-a6c6-806ba876cd0e.2.1724936920696 + Values: + - NumericalMeasureField: + Column: + ColumnName: __max_unit_price + DataSetIdentifier: summary_view + FieldId: cd4633d0-d83e-4ac8-b056-70b6bd01ae4a.1.1724936759978 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 4 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: COMMA + Visibility: VISIBLE + Symbol: USD + SortConfiguration: + RowSort: + - FieldSort: + Direction: DESC + FieldId: cd4633d0-d83e-4ac8-b056-70b6bd01ae4a.1.1724936759978 + TableOptions: + CellStyle: + Border: + UniformBorder: + Style: NONE + HorizontalTextAlignment: LEFT + HeaderStyle: + Border: + UniformBorder: + Style: NONE + HorizontalTextAlignment: LEFT + TextWrap: WRAP + Visibility: HIDDEN + RowAlternateColorOptions: + Status: DISABLED + UsePrimaryBackgroundColor: ENABLED + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + Toll-free inbound minutes + + Visibility: VISIBLE + VisualId: 76fb4c19-3422-4995-98d5-27df9d7ba09f + - TableVisual: + Actions: [] + ChartConfiguration: + FieldOptions: + Order: [] + SelectedFieldOptions: + - CustomLabel: ' ' + FieldId: 6a35482f-6312-4b9a-a6c6-806ba876cd0e.2.1724936920696 + Width: 112px + - CustomLabel: ' ' + FieldId: cd4633d0-d83e-4ac8-b056-70b6bd01ae4a.1.1724936759978 + FieldWells: + TableAggregatedFieldWells: + GroupBy: + - CategoricalDimensionField: + Column: + ColumnName: __country_label + DataSetIdentifier: summary_view + FieldId: 6a35482f-6312-4b9a-a6c6-806ba876cd0e.2.1724936920696 + Values: + - NumericalMeasureField: + Column: + ColumnName: __max_unit_price + DataSetIdentifier: summary_view + FieldId: cd4633d0-d83e-4ac8-b056-70b6bd01ae4a.1.1724936759978 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 4 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: COMMA + Visibility: VISIBLE + Symbol: USD + SortConfiguration: + RowSort: + - FieldSort: + Direction: DESC + FieldId: cd4633d0-d83e-4ac8-b056-70b6bd01ae4a.1.1724936759978 + TableOptions: + CellStyle: + Border: + UniformBorder: + Style: NONE + HorizontalTextAlignment: LEFT + HeaderStyle: + Border: + UniformBorder: + Style: NONE + HorizontalTextAlignment: LEFT + TextWrap: WRAP + Visibility: HIDDEN + RowAlternateColorOptions: + Status: DISABLED + UsePrimaryBackgroundColor: ENABLED + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + DID inbound minutes + + Visibility: VISIBLE + VisualId: 36d94b40-d14d-489f-97b5-8d6e161148aa + - KPIVisual: + Actions: [] + ChartConfiguration: + FieldWells: + TargetValues: [] + TrendGroups: + - DateDimensionField: + Column: + ColumnName: billing_period + DataSetIdentifier: summary_view + DateGranularity: MONTH + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724251096509 + HierarchyId: d2cc720c-3998-4745-ad86-a72ce6b99c81 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: Cost + DataSetIdentifier: summary_view + FieldId: 0a32a1f2-ea90-482a-ac13-986f03ed1424.1.1724251152148 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 0 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: SPACE + Visibility: VISIBLE + Symbol: USD + KPIOptions: + Comparison: + ComparisonMethod: PERCENT_DIFFERENCE + PrimaryValueDisplayType: ACTUAL + SecondaryValueFontConfiguration: + FontSize: + Relative: EXTRA_LARGE + Sparkline: + TooltipVisibility: HIDDEN + Type: AREA + Visibility: VISIBLE + VisualLayoutOptions: + StandardLayout: + Type: VERTICAL + SortConfiguration: + TrendGroupSort: + - FieldSort: + Direction: DESC + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724251096509 + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: d2cc720c-3998-4745-ad86-a72ce6b99c81 + ConditionalFormatting: + ConditionalFormattingOptions: + - ComparisonValue: + TextColor: + Solid: + Color: '#2CAD00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + > 0.0 + - ComparisonValue: + TextColor: + Solid: + Color: '#DE3B00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + < 0.0 + - ComparisonValue: + Icon: + CustomCondition: + Color: '#2CAD00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + > 0.0 + IconOptions: + Icon: CARET_UP + - ComparisonValue: + Icon: + CustomCondition: + Color: '#DE3B00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + < 0.0 + IconOptions: + Icon: CARET_DOWN + Subtitle: + FormatText: + RichText: |- + + + placeholder for other telecom charges + + + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + Monthly other connect telecom cost + + Visibility: VISIBLE + VisualId: 3dc78aec-a3c1-4d55-aa45-bb4ec502abdb + - KPIVisual: + Actions: [] + ChartConfiguration: + FieldWells: + TargetValues: [] + TrendGroups: + - DateDimensionField: + Column: + ColumnName: billing_period + DataSetIdentifier: summary_view + DateGranularity: MONTH + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724251096509 + HierarchyId: 6172ef99-4760-4935-ba24-b8f220006a28 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: Cost + DataSetIdentifier: summary_view + FieldId: 0a32a1f2-ea90-482a-ac13-986f03ed1424.1.1724251152148 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 0 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: SPACE + Visibility: VISIBLE + Symbol: USD + KPIOptions: + Comparison: + ComparisonMethod: PERCENT_DIFFERENCE + PrimaryValueDisplayType: ACTUAL + PrimaryValueFontConfiguration: + FontColor: '#212121' + FontSize: + Relative: MEDIUM + SecondaryValueFontConfiguration: + FontColor: '#212121' + FontSize: + Relative: MEDIUM + Sparkline: + TooltipVisibility: VISIBLE + Type: AREA + Visibility: VISIBLE + VisualLayoutOptions: + StandardLayout: + Type: VERTICAL + SortConfiguration: + TrendGroupSort: + - FieldSort: + Direction: DESC + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724251096509 + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 6172ef99-4760-4935-ba24-b8f220006a28 + ConditionalFormatting: + ConditionalFormattingOptions: + - ComparisonValue: + TextColor: + Solid: + Color: '#2CAD00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + > 0.0 + - ComparisonValue: + TextColor: + Solid: + Color: '#DE3B00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + < 0.0 + - ComparisonValue: + Icon: + CustomCondition: + Color: '#2CAD00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + > 0.0 + IconOptions: + Icon: CARET_UP + - ComparisonValue: + Icon: + CustomCondition: + Color: '#DE3B00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + < 0.0 + IconOptions: + Icon: CARET_DOWN + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: "\n \n Outbound minutes\n\ + \ \_cost\n \n" + Visibility: VISIBLE + VisualId: c472aa47-3024-44b6-ae00-980ef3a11491 + - KPIVisual: + Actions: [] + ChartConfiguration: + FieldWells: + TargetValues: [] + TrendGroups: + - DateDimensionField: + Column: + ColumnName: billing_period + DataSetIdentifier: summary_view + DateGranularity: MONTH + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724251096509 + HierarchyId: cff83b60-7381-4e05-a8f8-43109f77c745 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: Cost + DataSetIdentifier: summary_view + FieldId: 0a32a1f2-ea90-482a-ac13-986f03ed1424.1.1724251152148 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 0 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: SPACE + Visibility: VISIBLE + Symbol: USD + KPIOptions: + Comparison: + ComparisonMethod: PERCENT_DIFFERENCE + PrimaryValueDisplayType: ACTUAL + PrimaryValueFontConfiguration: + FontColor: '#212121' + FontSize: + Relative: MEDIUM + SecondaryValueFontConfiguration: + FontColor: '#212121' + FontSize: + Relative: MEDIUM + Sparkline: + TooltipVisibility: HIDDEN + Type: AREA + Visibility: VISIBLE + VisualLayoutOptions: + StandardLayout: + Type: VERTICAL + SortConfiguration: + TrendGroupSort: + - FieldSort: + Direction: DESC + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724251096509 + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: cff83b60-7381-4e05-a8f8-43109f77c745 + ConditionalFormatting: + ConditionalFormattingOptions: + - ComparisonValue: + TextColor: + Solid: + Color: '#2CAD00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + > 0.0 + - ComparisonValue: + TextColor: + Solid: + Color: '#DE3B00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + < 0.0 + - ComparisonValue: + Icon: + CustomCondition: + Color: '#2CAD00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + > 0.0 + IconOptions: + Icon: CARET_UP + - ComparisonValue: + Icon: + CustomCondition: + Color: '#DE3B00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + < 0.0 + IconOptions: + Icon: CARET_DOWN + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: "\n \n Toll free\ + \ inbound minutes\n \_cost\n \n" + Visibility: VISIBLE + VisualId: dc063420-002f-47ff-a6d1-ac9e4b7e4afe + - KPIVisual: + Actions: [] + ChartConfiguration: + FieldWells: + TargetValues: [] + TrendGroups: + - DateDimensionField: + Column: + ColumnName: billing_period + DataSetIdentifier: summary_view + DateGranularity: MONTH + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724251096509 + HierarchyId: 1bb6fc26-9d29-435e-8b5e-6a1fa55a8619 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: Cost + DataSetIdentifier: summary_view + FieldId: 0a32a1f2-ea90-482a-ac13-986f03ed1424.1.1724251152148 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 0 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: SPACE + Visibility: VISIBLE + Symbol: USD + KPIOptions: + Comparison: + ComparisonMethod: PERCENT_DIFFERENCE + PrimaryValueDisplayType: ACTUAL + PrimaryValueFontConfiguration: + FontColor: '#212121' + FontSize: + Relative: MEDIUM + SecondaryValueFontConfiguration: + FontColor: '#212121' + FontSize: + Relative: MEDIUM + Sparkline: + TooltipVisibility: HIDDEN + Type: AREA + Visibility: VISIBLE + VisualLayoutOptions: + StandardLayout: + Type: VERTICAL + SortConfiguration: + TrendGroupSort: + - FieldSort: + Direction: DESC + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724251096509 + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 1bb6fc26-9d29-435e-8b5e-6a1fa55a8619 + ConditionalFormatting: + ConditionalFormattingOptions: + - ComparisonValue: + TextColor: + Solid: + Color: '#2CAD00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + > 0.0 + - ComparisonValue: + TextColor: + Solid: + Color: '#DE3B00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + < 0.0 + - ComparisonValue: + Icon: + CustomCondition: + Color: '#2CAD00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + > 0.0 + IconOptions: + Icon: CARET_UP + - ComparisonValue: + Icon: + CustomCondition: + Color: '#DE3B00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + < 0.0 + IconOptions: + Icon: CARET_DOWN + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: "\n \n DID inbound\ + \ minutes\n \_cost\n \n" + Visibility: VISIBLE + VisualId: 87179869-451a-4cb4-947e-e76fd06391d5 + - KPIVisual: + Actions: [] + ChartConfiguration: + FieldWells: + TargetValues: [] + TrendGroups: + - DateDimensionField: + Column: + ColumnName: billing_period + DataSetIdentifier: summary_view + DateGranularity: MONTH + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724251096509 + HierarchyId: 3e36b0fc-da73-4f12-90bc-b37765373960 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: Cost + DataSetIdentifier: summary_view + FieldId: 0a32a1f2-ea90-482a-ac13-986f03ed1424.1.1724251152148 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 0 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: SPACE + Visibility: VISIBLE + Symbol: USD + KPIOptions: + Comparison: + ComparisonMethod: PERCENT_DIFFERENCE + PrimaryValueDisplayType: ACTUAL + PrimaryValueFontConfiguration: + FontColor: '#212121' + FontSize: + Relative: MEDIUM + SecondaryValueFontConfiguration: + FontColor: '#212121' + FontSize: + Relative: MEDIUM + Sparkline: + TooltipVisibility: HIDDEN + Type: AREA + Visibility: VISIBLE + VisualLayoutOptions: + StandardLayout: + Type: VERTICAL + SortConfiguration: + TrendGroupSort: + - FieldSort: + Direction: DESC + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724251096509 + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 3e36b0fc-da73-4f12-90bc-b37765373960 + ConditionalFormatting: + ConditionalFormattingOptions: + - ComparisonValue: + TextColor: + Solid: + Color: '#2CAD00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + > 0.0 + - ComparisonValue: + TextColor: + Solid: + Color: '#DE3B00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + < 0.0 + - ComparisonValue: + Icon: + CustomCondition: + Color: '#2CAD00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + > 0.0 + IconOptions: + Icon: CARET_UP + - ComparisonValue: + Icon: + CustomCondition: + Color: '#DE3B00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + < 0.0 + IconOptions: + Icon: CARET_DOWN + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: "\n \n Toll free\ + \ phone number\_\n cost\n \n" + Visibility: VISIBLE + VisualId: 32bd13a2-7902-4e91-962e-a189dcf24c86 + - PivotTableVisual: + Actions: [] + ChartConfiguration: + FieldOptions: + CollapseStateOptions: + - State: COLLAPSED + Target: + FieldId: 64a1d12b-4004-4eaf-bf89-b22fd88687c7.8.1721857219571 + - State: COLLAPSED + Target: + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.billing_period.6.1722931420352 + - State: EXPANDED + Target: + FieldDataPathValues: + - FieldId: 64a1d12b-4004-4eaf-bf89-b22fd88687c7.8.1721857219571 + FieldValue: tollfree-numbers(telecom) + - State: EXPANDED + Target: + FieldDataPathValues: + - FieldId: 64a1d12b-4004-4eaf-bf89-b22fd88687c7.8.1721857219571 + FieldValue: tollfree-numbers(telecom) + - FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.billing_period.6.1722931420352 + FieldValue: '2024-11-01 00:00:00.000' + DataPathOptions: + - DataPathList: + - FieldId: 64a1d12b-4004-4eaf-bf89-b22fd88687c7.8.1721857219571 + FieldValue: __telecom_usage_type_group + Width: 234px + - DataPathList: + - FieldId: e39a9f7f-2bda-400c-9d84-9d002960a76f.7.1721857197671 + FieldValue: __country_label + Width: 151px + - DataPathList: + - FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.usage_quantity.5.1721851322008 + FieldValue: usage_quantity + Width: 111px + - DataPathList: + - FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.billing_period.6.1722931420352 + FieldValue: billing_period + Width: 103px + SelectedFieldOptions: + - CustomLabel: usage type + FieldId: 64a1d12b-4004-4eaf-bf89-b22fd88687c7.8.1721857219571 + Visibility: VISIBLE + - CustomLabel: month + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.billing_period.6.1722931420352 + Visibility: VISIBLE + - CustomLabel: country + FieldId: e39a9f7f-2bda-400c-9d84-9d002960a76f.7.1721857197671 + Visibility: VISIBLE + - CustomLabel: cost + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.unblended_cost.2.1721838519748 + Visibility: VISIBLE + - CustomLabel: unit price + FieldId: 8540719f-800d-4e0e-9559-58d373df6848.6.1721851418627 + Visibility: VISIBLE + - CustomLabel: quantity + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.usage_quantity.5.1721851322008 + Visibility: VISIBLE + FieldWells: + PivotTableAggregatedFieldWells: + Columns: [] + Rows: + - CategoricalDimensionField: + Column: + ColumnName: __telecom_usage_type_group + DataSetIdentifier: summary_view + FieldId: 64a1d12b-4004-4eaf-bf89-b22fd88687c7.8.1721857219571 + - DateDimensionField: + Column: + ColumnName: billing_period + DataSetIdentifier: summary_view + DateGranularity: MONTH + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.billing_period.6.1722931420352 + - CategoricalDimensionField: + Column: + ColumnName: __country_label + DataSetIdentifier: summary_view + FieldId: e39a9f7f-2bda-400c-9d84-9d002960a76f.7.1721857197671 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: unblended_cost + DataSetIdentifier: summary_view + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.unblended_cost.2.1721838519748 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 2 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: COMMA + Visibility: VISIBLE + Symbol: USD + - NumericalMeasureField: + Column: + ColumnName: _unit_price + DataSetIdentifier: summary_view + FieldId: 8540719f-800d-4e0e-9559-58d373df6848.6.1721851418627 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 4 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: COMMA + Visibility: VISIBLE + Symbol: USD + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: usage_quantity + DataSetIdentifier: summary_view + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.usage_quantity.5.1721851322008 + SortConfiguration: + FieldSortOptions: + - FieldId: 64a1d12b-4004-4eaf-bf89-b22fd88687c7.8.1721857219571 + SortBy: + Field: + Direction: DESC + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.unblended_cost.2.1721838519748 + - FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.billing_period.6.1722931420352 + SortBy: + Field: + Direction: DESC + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.unblended_cost.2.1721838519748 + - FieldId: e39a9f7f-2bda-400c-9d84-9d002960a76f.7.1721857197671 + SortBy: + Field: + Direction: DESC + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.unblended_cost.2.1721838519748 + TableOptions: + CellStyle: + Height: 25 + CollapsedRowDimensionsVisibility: HIDDEN + ColumnHeaderStyle: + Height: 55 + HorizontalTextAlignment: LEFT + ColumnNamesVisibility: HIDDEN + RowAlternateColorOptions: + Status: DISABLED + UsePrimaryBackgroundColor: ENABLED + RowFieldNamesStyle: + Height: 55 + HorizontalTextAlignment: LEFT + RowsLabelOptions: + Visibility: HIDDEN + RowsLayout: TABULAR + TotalOptions: + ColumnSubtotalOptions: + FieldLevel: CUSTOM + FieldLevelOptions: [] + TotalsVisibility: HIDDEN + ColumnTotalOptions: + Placement: START + TotalsVisibility: HIDDEN + RowSubtotalOptions: + CustomLabel: <<$aws:subtotalDimension>> Subtotal + FieldLevel: ALL + MetricHeaderCellStyle: {} + StyleTargets: + - CellType: VALUE + - CellType: TOTAL + - CellType: METRIC_HEADER + TotalCellStyle: {} + TotalsVisibility: HIDDEN + ValueCellStyle: {} + RowTotalOptions: + Placement: AUTO + TotalsVisibility: HIDDEN + ConditionalFormatting: + ConditionalFormattingOptions: + - Cell: + FieldId: 8540719f-800d-4e0e-9559-58d373df6848.6.1721851418627 + Scopes: + - Role: FIELD + TextFormat: + BackgroundColor: + Gradient: + Color: + Stops: + - Color: '#FFFFFF' + GradientOffset: 0.0 + - Color: '#B6F5AC' + GradientOffset: 100.0 + Expression: '{_unit_price}' + - Cell: + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.unblended_cost.2.1721838519748 + Scopes: + - Role: FIELD + TextFormat: + BackgroundColor: + Gradient: + Color: + Stops: + - Color: '#FFFFFF' + GradientOffset: 0.0 + - Color: '#39ABDC' + GradientOffset: 100.0 + Expression: SUM({unblended_cost}) + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: "\n Telecom cost & usage details for\n _\n \n ${lastNmonth}\n\ + \ \n \n _\n \n\ + \ month(s)\_\n for\n _\n\ + \ \n ${country}\n \n \_\n \ + \ country\n" + Visibility: VISIBLE + VisualId: d269f009-314a-4f47-a71e-ab9253db3f0b + - ComboChartVisual: + Actions: [] + ChartConfiguration: + BarDataLabels: + Overlap: ENABLE_OVERLAP + Visibility: VISIBLE + BarsArrangement: STACKED + CategoryAxis: + AxisLineVisibility: HIDDEN + ScrollbarOptions: + Visibility: HIDDEN + CategoryLabelOptions: + SortIconVisibility: HIDDEN + Visibility: HIDDEN + FieldWells: + ComboChartAggregatedFieldWells: + BarValues: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: unblended_cost + DataSetIdentifier: summary_view + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.unblended_cost.2.1721398035375 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 0 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: COMMA + Visibility: VISIBLE + Symbol: USD + Category: + - DateDimensionField: + Column: + ColumnName: billing_period + DataSetIdentifier: summary_view + DateGranularity: MONTH + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.billing_period.1.1706876397548 + HierarchyId: 74c8805f-fcfc-407a-96e1-3f512dad31ee + Colors: + - CategoricalDimensionField: + Column: + ColumnName: __telecom_summary_groupby + DataSetIdentifier: summary_view + FieldId: 3d5e70db-d509-46c2-9c24-6e6237c4540b.3.1724676548669 + HierarchyId: b46cd1d0-b4db-49f3-93df-002682686928 + LineValues: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: Cost + DataSetIdentifier: summary_view + FieldId: d4773e30-9bd2-4af5-9428-b71fadb6f1fb.3.1723119809021 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 0 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: SPACE + Visibility: VISIBLE + Symbol: USD + Legend: + Height: 41px + Position: RIGHT + Title: + CustomLabel: <<$telecomSummaryGroupBy>> + Width: 208px + LineDataLabels: + LabelColor: '#FF8700' + LabelFontConfiguration: + FontSize: + Relative: LARGE + Overlap: ENABLE_OVERLAP + Visibility: VISIBLE + PrimaryYAxisDisplayOptions: + TickLabelOptions: + LabelOptions: + Visibility: VISIBLE + SecondaryYAxisDisplayOptions: + TickLabelOptions: + LabelOptions: + Visibility: HIDDEN + SecondaryYAxisLabelOptions: + Visibility: HIDDEN + SortConfiguration: + CategoryItemsLimit: + OtherCategories: INCLUDE + CategorySort: + - FieldSort: + Direction: ASC + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.billing_period.1.1706876397548 + ColorItemsLimit: + OtherCategories: INCLUDE + ColorSort: + - FieldSort: + Direction: DESC + FieldId: 3d5e70db-d509-46c2-9c24-6e6237c4540b.3.1724676548669 + Tooltip: + FieldBasedTooltip: + AggregationVisibility: HIDDEN + TooltipFields: + - FieldTooltipItem: + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.billing_period.1.1706876397548 + TooltipTarget: BOTH + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: f211f5c0-a896-4932-80a0-73cd7f0e2ac8.unblended_cost.2.1721398035375 + TooltipTarget: BAR + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: d4773e30-9bd2-4af5-9428-b71fadb6f1fb.3.1723119809021 + TooltipTarget: LINE + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 3d5e70db-d509-46c2-9c24-6e6237c4540b.3.1724676548669 + TooltipTarget: BAR + Visibility: VISIBLE + TooltipTitleType: PRIMARY_VALUE + SelectedTooltipType: BASIC + TooltipVisibility: VISIBLE + VisualPalette: + ColorMap: + - Color: '#FF8700' + Element: + FieldId: d4773e30-9bd2-4af5-9428-b71fadb6f1fb.3.1723119809021 + FieldValue: Cost + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 74c8805f-fcfc-407a-96e1-3f512dad31ee + - ExplicitHierarchy: + Columns: + - ColumnName: __telecom_summary_groupby + DataSetIdentifier: summary_view + - ColumnName: __country_label + DataSetIdentifier: summary_view + DrillDownFilters: [] + HierarchyId: b46cd1d0-b4db-49f3-93df-002682686928 + Subtitle: + FormatText: + RichText: "\n 💡\n \n\ + \ Tip:\_\n \n Use\_\n \n \u2193\u2191\n \n \_(top right of chart) to drill down into usage types per country\_\ + \n
\n \t\t\t\n or right click on usage type >\ + \ drill-down to country\n" + Visibility: VISIBLE + Title: + FormatText: + RichText: "\n Monthly cost of\n \_Connect Telecom group by\n _\n \n ${telecomSummaryGroupBy}\n\ + \ \n" + Visibility: VISIBLE + VisualId: d0d8382a-43bf-4510-9096-dfb3bd817b6b + - BarChartVisual: + Actions: [] + ChartConfiguration: + BarsArrangement: STACKED + CategoryAxis: + AxisLineVisibility: HIDDEN + ScrollbarOptions: + Visibility: HIDDEN + CategoryLabelOptions: + SortIconVisibility: HIDDEN + Visibility: HIDDEN + DataLabels: + DataLabelTypes: + - DataPathLabelType: + Visibility: VISIBLE + Overlap: DISABLE_OVERLAP + TotalsVisibility: VISIBLE + Visibility: VISIBLE + FieldWells: + BarChartAggregatedFieldWells: + Category: + - DateDimensionField: + Column: + ColumnName: usage_date + DataSetIdentifier: resource_connect_view + DateGranularity: DAY + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.0.1723587778968 + FormatConfiguration: + DateTimeFormat: MMM D, ddd + NullValueFormatConfiguration: + NullString: 'null' + HierarchyId: 0af74b8c-1e0f-4a34-b3ef-cda86db9e062 + Colors: + - CategoricalDimensionField: + Column: + ColumnName: '#connect_usage_type_group' + DataSetIdentifier: resource_connect_view + FieldId: d27e2e9f-a313-4382-a51c-216f5e8d6469.2.1723587804488 + HierarchyId: d721f01c-9f47-444b-9ede-88231193e3c5 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: unblended_cost + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.1.1723587786676 + Legend: + Width: 203px + Orientation: VERTICAL + SortConfiguration: + CategoryItemsLimit: + OtherCategories: INCLUDE + CategorySort: + - FieldSort: + Direction: ASC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.0.1723587778968 + ColorItemsLimit: + OtherCategories: INCLUDE + SmallMultiplesLimitConfiguration: + OtherCategories: INCLUDE + Tooltip: + FieldBasedTooltip: + AggregationVisibility: HIDDEN + TooltipFields: + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.0.1723587778968 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.1.1723587786676 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: d27e2e9f-a313-4382-a51c-216f5e8d6469.2.1723587804488 + Visibility: VISIBLE + TooltipTitleType: PRIMARY_VALUE + SelectedTooltipType: DETAILED + TooltipVisibility: VISIBLE + ValueAxis: + AxisOffset: 69px + ValueLabelOptions: + AxisLabelOptions: + - ApplyTo: + Column: + ColumnName: unblended_cost + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.1.1723587786676 + CustomLabel: cost + SortIconVisibility: HIDDEN + Visibility: HIDDEN + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 0af74b8c-1e0f-4a34-b3ef-cda86db9e062 + - ExplicitHierarchy: + Columns: + - ColumnName: '#connect_usage_type_group' + DataSetIdentifier: resource_connect_view + - ColumnName: __connect_instance_name + DataSetIdentifier: resource_connect_view + DrillDownFilters: [] + HierarchyId: d721f01c-9f47-444b-9ede-88231193e3c5 + Subtitle: + FormatText: + RichText: "\n 💡\n \n\ + \ Tip:\_\n \n Set connect instance name in calculated field __connect instance\ + \ name\n
\n Use\_\n \n \ + \ \u2193\u2191\n \n \_(top right of chart) to drill down into usage types per instance\n\ + " + Visibility: VISIBLE + Title: + FormatText: + RichText: "\n Daily cost of Amazon\ + \ Connect Telecom by connect instance\_\n \n last 30 days\n \n" + Visibility: VISIBLE + VisualId: 72fe714d-b503-4714-86cf-fac5f8e87513 + - BarChartVisual: + Actions: + - ActionOperations: + - NavigationOperation: + LocalNavigationConfiguration: + TargetSheetId: 5fad6bbf-1d6b-4b47-8f05-c8787ef0828b + - SetParametersOperation: + ParameterValueConfigurations: + - DestinationParameterName: country + Value: + SourceField: 16069151-062d-415b-95fe-9c6920939d55.2.1724680055864 + CustomActionId: 8b10619a-7fe5-48d0-ae04-ec27d0bb86a4 + Name: Action 1 + Status: ENABLED + Trigger: DATA_POINT_CLICK + ChartConfiguration: + BarsArrangement: STACKED + CategoryAxis: + AxisLineVisibility: HIDDEN + AxisOffset: 17px + ScrollbarOptions: + Visibility: VISIBLE + VisibleRange: + PercentRange: + From: 0.0 + To: 100.0 + TickLabelOptions: + LabelOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + CategoryLabelOptions: + SortIconVisibility: HIDDEN + Visibility: HIDDEN + DataLabels: + Overlap: DISABLE_OVERLAP + TotalsVisibility: VISIBLE + Visibility: VISIBLE + FieldWells: + BarChartAggregatedFieldWells: + Category: + - CategoricalDimensionField: + Column: + ColumnName: __telecom_dynamic_dim1 + DataSetIdentifier: resource_connect_view + FieldId: 16069151-062d-415b-95fe-9c6920939d55.2.1724680055864 + Colors: + - CategoricalDimensionField: + Column: + ColumnName: __telecom_dynamic_dim1_inverted + DataSetIdentifier: resource_connect_view + FieldId: 1694c057-572e-40df-8fca-4d49d8209249.2.1724680552212 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: unblended_cost + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.1.1723589827793 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 2 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + NumberScale: AUTO + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: COMMA + Visibility: VISIBLE + Symbol: USD + Legend: + Title: + CustomLabel: <<$telecomCountryUsageGroupBy1>> + Visibility: HIDDEN + Width: 204px + Orientation: HORIZONTAL + SortConfiguration: + CategoryItemsLimit: + OtherCategories: EXCLUDE + CategorySort: + - FieldSort: + Direction: DESC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.1.1723589827793 + ColorItemsLimit: + OtherCategories: EXCLUDE + SmallMultiplesLimitConfiguration: + OtherCategories: EXCLUDE + Tooltip: + FieldBasedTooltip: + AggregationVisibility: HIDDEN + TooltipFields: + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.1.1723589827793 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 16069151-062d-415b-95fe-9c6920939d55.2.1724680055864 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 1694c057-572e-40df-8fca-4d49d8209249.2.1724680552212 + Visibility: VISIBLE + TooltipTitleType: PRIMARY_VALUE + SelectedTooltipType: DETAILED + TooltipVisibility: VISIBLE + ValueAxis: + TickLabelOptions: + LabelOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + ValueLabelOptions: + AxisLabelOptions: + - ApplyTo: + Column: + ColumnName: unblended_cost + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.1.1723589827793 + CustomLabel: cost + ColumnHierarchies: [] + Subtitle: + FormatText: + RichText: "\_" + Visibility: HIDDEN + Title: + FormatText: + RichText: |- + + Connect Telecom usage group by + _ + ${telecomCountryUsageGroupBy1} + + _ + + last 30 days + + Visibility: VISIBLE + VisualId: 0bcd1639-0ef6-45b4-a00e-d8fe9039a874 + - KPIVisual: + Actions: [] + ChartConfiguration: + FieldWells: + TargetValues: [] + TrendGroups: + - DateDimensionField: + Column: + ColumnName: billing_period + DataSetIdentifier: summary_view + DateGranularity: MONTH + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724251096509 + HierarchyId: 97094252-9851-430f-ac3e-8cd1d2525346 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: Cost + DataSetIdentifier: summary_view + FieldId: 0a32a1f2-ea90-482a-ac13-986f03ed1424.1.1724317984328 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 0 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: SPACE + Visibility: VISIBLE + Symbol: USD + KPIOptions: + Comparison: + ComparisonMethod: PERCENT_DIFFERENCE + PrimaryValueDisplayType: ACTUAL + PrimaryValueFontConfiguration: + FontColor: '#212121' + FontSize: + Relative: MEDIUM + SecondaryValueFontConfiguration: + FontColor: '#212121' + FontSize: + Relative: LARGE + Sparkline: + TooltipVisibility: HIDDEN + Type: AREA + Visibility: VISIBLE + VisualLayoutOptions: + StandardLayout: + Type: VERTICAL + SortConfiguration: + TrendGroupSort: + - FieldSort: + Direction: DESC + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.billing_period.1.1724251096509 + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 97094252-9851-430f-ac3e-8cd1d2525346 + ConditionalFormatting: + ConditionalFormattingOptions: + - ComparisonValue: + TextColor: + Solid: + Color: '#2CAD00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + > 0.0 + - ComparisonValue: + TextColor: + Solid: + Color: '#DE3B00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + < 0.0 + - ComparisonValue: + Icon: + CustomCondition: + Color: '#2CAD00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + > 0.0 + IconOptions: + Icon: CARET_UP + - ComparisonValue: + Icon: + CustomCondition: + Color: '#DE3B00' + Expression: percentDifference(SUM({Cost}),[SUM({Cost}) DESC],1,[]) + < 0.0 + IconOptions: + Icon: CARET_DOWN + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: "\n \n DID phone\ + \ numbers\_\n cost\n \n" + Visibility: VISIBLE + VisualId: a8d12f7b-5c06-479e-8d97-2238d454d41d + - TableVisual: + Actions: + - ActionOperations: + - FilterOperation: + SelectedFieldsConfiguration: + SelectedFields: + - 6a35482f-6312-4b9a-a6c6-806ba876cd0e.2.1724936920696 + TargetVisualsConfiguration: + SameSheetTargetVisualConfiguration: + TargetVisuals: + - d269f009-314a-4f47-a71e-ab9253db3f0b + CustomActionId: 80a13846-45b9-47cc-9035-b84d9168e52b + Name: Action 1 + Status: ENABLED + Trigger: DATA_POINT_CLICK + ChartConfiguration: + FieldOptions: + Order: [] + SelectedFieldOptions: + - CustomLabel: ' ' + FieldId: 6a35482f-6312-4b9a-a6c6-806ba876cd0e.2.1724936920696 + Width: 118px + - CustomLabel: ' ' + FieldId: cd4633d0-d83e-4ac8-b056-70b6bd01ae4a.1.1724936759978 + Width: 97px + FieldWells: + TableAggregatedFieldWells: + GroupBy: + - CategoricalDimensionField: + Column: + ColumnName: __country_label + DataSetIdentifier: summary_view + FieldId: 6a35482f-6312-4b9a-a6c6-806ba876cd0e.2.1724936920696 + Values: + - NumericalMeasureField: + Column: + ColumnName: __max_unit_price + DataSetIdentifier: summary_view + FieldId: cd4633d0-d83e-4ac8-b056-70b6bd01ae4a.1.1724936759978 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 4 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: COMMA + Visibility: VISIBLE + Symbol: USD + SortConfiguration: + RowSort: + - FieldSort: + Direction: DESC + FieldId: cd4633d0-d83e-4ac8-b056-70b6bd01ae4a.1.1724936759978 + TableOptions: + CellStyle: + Border: + UniformBorder: + Style: NONE + Height: 26 + HorizontalTextAlignment: LEFT + HeaderStyle: + Border: + UniformBorder: + Style: NONE + HorizontalTextAlignment: LEFT + TextWrap: WRAP + Visibility: HIDDEN + RowAlternateColorOptions: + Status: DISABLED + UsePrimaryBackgroundColor: ENABLED + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + Outbound minutes + + Visibility: VISIBLE + VisualId: 06ea405e-29be-4ce3-80d5-5b57584b350a + - TableVisual: + Actions: [] + ChartConfiguration: + FieldOptions: + Order: [] + SelectedFieldOptions: + - CustomLabel: country + FieldId: 27ae0d97-95c5-4cc7-a6ed-c270654b0509.1.1726179054834 + Width: 116px + - CustomLabel: usage type + FieldId: 25540010-295a-4cd3-a301-b55e8898404b.2.1726179059053 + Width: 187px + - CustomLabel: cost + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.unblended_cost.2.1724942924372 + Width: 96px + - CustomLabel: '#' + FieldId: b10f547c-52bf-430f-8d77-b90633a1e1d6.3.1726179063133 + FieldWells: + TableAggregatedFieldWells: + GroupBy: + - CategoricalDimensionField: + Column: + ColumnName: __country_label + DataSetIdentifier: summary_view + FieldId: 27ae0d97-95c5-4cc7-a6ed-c270654b0509.1.1726179054834 + - CategoricalDimensionField: + Column: + ColumnName: __telecom_usage_type_group + DataSetIdentifier: summary_view + FieldId: 25540010-295a-4cd3-a301-b55e8898404b.2.1726179059053 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: unblended_cost + DataSetIdentifier: summary_view + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.unblended_cost.2.1724942924372 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 2 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: COMMA + Visibility: VISIBLE + Symbol: USD + - CategoricalMeasureField: + Column: + ColumnName: __telecom_contributor_rank + DataSetIdentifier: summary_view + FieldId: b10f547c-52bf-430f-8d77-b90633a1e1d6.3.1726179063133 + SortConfiguration: + RowSort: + - FieldSort: + Direction: DESC + FieldId: 93a8bfb1-0064-4be4-b74a-197c880296fd.unblended_cost.2.1724942924372 + TableOptions: + HeaderStyle: + Height: 25 + TextWrap: WRAP + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: "\n \n Top telecom\ + \ cost contributors\n \n
\n \n last\n _\n ${lastNmonth}\n\ + \ \_month(s)\n \n" + Visibility: VISIBLE + VisualId: ddfa6659-40c9-49ed-ae8e-c8c485d18c2a + - ContentType: INTERACTIVE + FilterControls: + - Dropdown: + DisplayOptions: + InfoIconLabelOptions: + Visibility: HIDDEN + SelectAllOptions: + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + FilterControlId: 6befdf84-7713-40b7-9d0a-b34baf5961f1 + SourceFilterId: 73237c66-0d12-4fcd-b0b0-88947d54de4f + Title: Connect instance name filter + Type: MULTI_SELECT + Layouts: + - Configuration: + GridLayout: + CanvasSizeOptions: + ScreenCanvasSizeOptions: + OptimizedViewPortWidth: 1600px + ResizeOption: FIXED + Elements: + - ColumnIndex: 0 + ColumnSpan: 18 + ElementId: e5872f2e-05fc-4041-a876-b428ac544c33 + ElementType: TEXT_BOX + RowIndex: 0 + RowSpan: 2 + - ColumnIndex: 18 + ColumnSpan: 10 + ElementId: 6befdf84-7713-40b7-9d0a-b34baf5961f1 + ElementType: FILTER_CONTROL + RowIndex: 0 + RowSpan: 2 + - ColumnIndex: 0 + ColumnSpan: 18 + ElementId: c9dfd673-4c50-4631-a619-4701dee24717 + ElementType: VISUAL + RowIndex: 2 + RowSpan: 12 + - ColumnIndex: 18 + ColumnSpan: 18 + ElementId: b57ea404-cd20-457e-9a9d-05790c35c47b + ElementType: VISUAL + RowIndex: 2 + RowSpan: 12 + - ColumnIndex: 0 + ColumnSpan: 36 + ElementId: c054cabe-537b-4f33-880b-e6137b527b86 + ElementType: TEXT_BOX + RowIndex: 14 + RowSpan: 1 + - ColumnIndex: 0 + ColumnSpan: 7 + ElementId: 78d83804-0fb5-4ae3-ace2-ccaa24af2c3c + ElementType: VISUAL + RowIndex: 15 + RowSpan: 5 + - ColumnIndex: 7 + ColumnSpan: 7 + ElementId: b9cbff49-00ab-49e3-bcfe-5fc0055889dc + ElementType: VISUAL + RowIndex: 15 + RowSpan: 5 + - ColumnIndex: 18 + ColumnSpan: 7 + ElementId: 792b44f0-7fbb-4da4-8fee-b4258ffa8f6c + ElementType: VISUAL + RowIndex: 15 + RowSpan: 5 + - ColumnIndex: 25 + ColumnSpan: 7 + ElementId: 22083308-507e-436c-b3bd-dd29a8b7fc3b + ElementType: VISUAL + RowIndex: 15 + RowSpan: 5 + - ColumnIndex: 0 + ColumnSpan: 18 + ElementId: 3a35dbf5-984b-4fe4-84fb-79e962934ddc + ElementType: VISUAL + RowIndex: 20 + RowSpan: 12 + - ColumnIndex: 18 + ColumnSpan: 18 + ElementId: 81903046-33d2-406b-a8d4-20078643b46e + ElementType: VISUAL + RowIndex: 20 + RowSpan: 12 + - ColumnIndex: 0 + ColumnSpan: 36 + ElementId: 12b518b1-92d2-404b-b137-2767a3b90a9b + ElementType: VISUAL + RowIndex: 32 + RowSpan: 10 + - ColumnIndex: 0 + ColumnSpan: 20 + ElementId: 862fa2cb-1843-40d5-845d-fdc72e221763 + ElementType: VISUAL + RowIndex: 42 + RowSpan: 13 + - ColumnIndex: 20 + ColumnSpan: 16 + ElementId: e8285af0-4b7f-4aa4-a221-8a5ba88e6950 + ElementType: VISUAL + RowIndex: 42 + RowSpan: 13 + - ColumnIndex: 0 + ColumnSpan: 36 + ElementId: 089648c4-1304-4e3a-8ad3-88e8ffffdae9 + ElementType: VISUAL + RowIndex: 55 + RowSpan: 7 + - ColumnIndex: 0 + ColumnSpan: 36 + ElementId: 353a0cdf-bd12-4f78-95ce-711270300745 + ElementType: TEXT_BOX + RowIndex: 62 + RowSpan: 1 + - ColumnIndex: 9 + ColumnSpan: 9 + ElementId: 62f7948a-7cb8-43f1-a838-07f0f8ad2be5 + ElementType: VISUAL + RowIndex: 63 + RowSpan: 4 + - ColumnIndex: 18 + ColumnSpan: 9 + ElementId: a89acbd5-9f3b-4a51-84a2-27e82c21a26c + ElementType: VISUAL + RowIndex: 63 + RowSpan: 4 + - ColumnIndex: 0 + ColumnSpan: 18 + ElementId: 5d8eab14-84ef-4239-a0fa-dc0b2f1ce05e + ElementType: VISUAL + RowIndex: 67 + RowSpan: 12 + - ColumnIndex: 18 + ColumnSpan: 18 + ElementId: 7b7eddaf-770a-4d33-86f2-63b06c8cccec + ElementType: VISUAL + RowIndex: 67 + RowSpan: 12 + - ColumnIndex: 0 + ColumnSpan: 36 + ElementId: ca02a4fc-fd83-4a94-8095-d57518281667 + ElementType: VISUAL + RowIndex: 79 + RowSpan: 10 + - ColumnIndex: 0 + ColumnSpan: 21 + ElementId: cc644bd0-1d58-4d4f-8ef1-fd565798504f + ElementType: VISUAL + RowIndex: 89 + RowSpan: 13 + - ColumnIndex: 21 + ColumnSpan: 15 + ElementId: 408aa349-a360-43fd-9d23-433d350b8591 + ElementType: VISUAL + RowIndex: 89 + RowSpan: 13 + - ColumnIndex: 0 + ColumnSpan: 36 + ElementId: e27f01e6-9b31-4614-93ff-bf34bb7ea120 + ElementType: VISUAL + RowIndex: 102 + RowSpan: 10 + - ColumnIndex: 0 + ColumnSpan: 36 + ElementId: 6decef05-96ce-4dcb-8300-c74f2fe7e527 + ElementType: TEXT_BOX + RowIndex: 112 + RowSpan: 1 + - ColumnIndex: 1 + ColumnSpan: 5 + ElementId: 3f7c6aa6-a2c1-4c81-9fce-4456811baa87 + ElementType: VISUAL + RowIndex: 113 + RowSpan: 4 + - ColumnIndex: 6 + ColumnSpan: 5 + ElementId: 03fda80a-36d9-4bde-924a-e563d05da2e0 + ElementType: VISUAL + RowIndex: 113 + RowSpan: 4 + - ColumnIndex: 15 + ColumnSpan: 5 + ElementId: 7a7a4970-15be-4d85-8a87-3b3186f710ea + ElementType: VISUAL + RowIndex: 113 + RowSpan: 4 + - ColumnIndex: 20 + ColumnSpan: 5 + ElementId: 11011e76-bcdf-4ce4-9404-088ff3aeb77d + ElementType: VISUAL + RowIndex: 113 + RowSpan: 4 + - ColumnIndex: 0 + ColumnSpan: 18 + ElementId: b8c658e4-41dc-496c-93c3-41e47e44938c + ElementType: VISUAL + RowIndex: 117 + RowSpan: 12 + - ColumnIndex: 18 + ColumnSpan: 18 + ElementId: 276fbfec-44b3-4728-a058-fe690031d177 + ElementType: VISUAL + RowIndex: 117 + RowSpan: 12 + - ColumnIndex: 0 + ColumnSpan: 36 + ElementId: e9ad5562-8f45-4a07-8ec6-83757846f45d + ElementType: VISUAL + RowIndex: 129 + RowSpan: 7 + - ColumnIndex: 0 + ColumnSpan: 36 + ElementId: e724d70b-ed52-4e16-a2a7-e57f01f721a2 + ElementType: TEXT_BOX + RowIndex: 136 + RowSpan: 1 + Name: Daily Usage + ParameterControls: + - Dropdown: + CascadingControlConfiguration: + SourceControls: + - ColumnToMatch: + ColumnName: payer_account_id + DataSetIdentifier: summary_view + SourceSheetControlId: 3647a89c-c451-4374-ac8b-1ed8268f2b44 + DisplayOptions: + InfoIconLabelOptions: + Visibility: HIDDEN + SelectAllOptions: + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + ParameterControlId: 8c61e2ad-f8a5-4938-8023-54fd58f77bc3 + SelectableValues: + LinkToDataSetColumn: + ColumnName: account_id + DataSetIdentifier: summary_view + SourceParameterName: accountId + Title: Account Id + Type: MULTI_SELECT + - Dropdown: + CascadingControlConfiguration: + SourceControls: + - ColumnToMatch: + ColumnName: account_id + DataSetIdentifier: summary_view + SourceSheetControlId: 8c61e2ad-f8a5-4938-8023-54fd58f77bc3 + - ColumnToMatch: + ColumnName: payer_account_id + DataSetIdentifier: summary_view + SourceSheetControlId: 3647a89c-c451-4374-ac8b-1ed8268f2b44 + DisplayOptions: + InfoIconLabelOptions: + Visibility: HIDDEN + SelectAllOptions: + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + ParameterControlId: d80bb34f-8171-4ea0-a9c3-2769f7ae8bbc + SelectableValues: + LinkToDataSetColumn: + ColumnName: account_name + DataSetIdentifier: summary_view + SourceParameterName: accountName + Title: Account Name + Type: MULTI_SELECT + - Dropdown: + DisplayOptions: + InfoIconLabelOptions: + Visibility: HIDDEN + SelectAllOptions: + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + ParameterControlId: dde1b1b7-7720-4680-90a2-48623e390eb5 + SelectableValues: + LinkToDataSetColumn: + ColumnName: region + DataSetIdentifier: summary_view + SourceParameterName: region + Title: Region + Type: MULTI_SELECT + - Dropdown: + DisplayOptions: + InfoIconLabelOptions: + Visibility: HIDDEN + SelectAllOptions: + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + ParameterControlId: dd12b533-9e10-4f59-8a29-1a22078036a7 + SelectableValues: + LinkToDataSetColumn: + ColumnName: charge_type + DataSetIdentifier: summary_view + SourceParameterName: chargeType + Title: Charge type + Type: MULTI_SELECT + - Dropdown: + DisplayOptions: + InfoIconLabelOptions: + Visibility: HIDDEN + SelectAllOptions: + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + ParameterControlId: d6b3838d-b03f-44a1-afed-6179b5445058 + SelectableValues: + LinkToDataSetColumn: + ColumnName: service + DataSetIdentifier: summary_view + SourceParameterName: service + Title: Service + Type: MULTI_SELECT + - Dropdown: + DisplayOptions: + SelectAllOptions: + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + ParameterControlId: 3647a89c-c451-4374-ac8b-1ed8268f2b44 + SelectableValues: + LinkToDataSetColumn: + ColumnName: payer_account_id + DataSetIdentifier: summary_view + SourceParameterName: payerId + Title: Payer Id + Type: MULTI_SELECT + SheetControlLayouts: + - Configuration: + GridLayout: + Elements: + - ColumnIndex: 0 + ColumnSpan: 2 + ElementId: 3647a89c-c451-4374-ac8b-1ed8268f2b44 + ElementType: PARAMETER_CONTROL + RowIndex: 0 + RowSpan: 1 + - ColumnIndex: 2 + ColumnSpan: 3 + ElementId: 8c61e2ad-f8a5-4938-8023-54fd58f77bc3 + ElementType: PARAMETER_CONTROL + RowIndex: 0 + RowSpan: 1 + - ColumnIndex: 5 + ColumnSpan: 3 + ElementId: d80bb34f-8171-4ea0-a9c3-2769f7ae8bbc + ElementType: PARAMETER_CONTROL + RowIndex: 0 + RowSpan: 1 + - ColumnIndex: 8 + ColumnSpan: 3 + ElementId: dde1b1b7-7720-4680-90a2-48623e390eb5 + ElementType: PARAMETER_CONTROL + RowIndex: 0 + RowSpan: 1 + - ColumnIndex: 0 + ColumnSpan: 3 + ElementId: d6b3838d-b03f-44a1-afed-6179b5445058 + ElementType: PARAMETER_CONTROL + RowIndex: 1 + RowSpan: 1 + - ColumnIndex: 3 + ColumnSpan: 3 + ElementId: dd12b533-9e10-4f59-8a29-1a22078036a7 + ElementType: PARAMETER_CONTROL + RowIndex: 1 + RowSpan: 1 + SheetId: cdb0963d-9b50-4f2e-b23e-8b9b4d0e32b8 + TextBoxes: + - Content: "\n \n Daily Usage\_\n\ + \ \n
\n provides data for last 30\ + \ days across Connect and Telecom usage types\n" + SheetTextBoxId: e5872f2e-05fc-4041-a876-b428ac544c33 + - Content: |- + + + + Phone Numbers Details + + + + SheetTextBoxId: 6decef05-96ce-4dcb-8300-c74f2fe7e527 + - Content: |- + + + + Inbound Minutes Details + + + + SheetTextBoxId: c054cabe-537b-4f33-880b-e6137b527b86 + - Content: |- + + + + Outbound Minutes Details + + + + SheetTextBoxId: 353a0cdf-bd12-4f78-95ce-711270300745 + - Content: "\n \n 👋 If you wish to provide a feedback or report an error please email:\_\ + \n \n cloud-intelligence-dashboards-amazon-connect@amazon.com\n\ + \ \n \n
\n \n" + SheetTextBoxId: e724d70b-ed52-4e16-a2a7-e57f01f721a2 + Visuals: + - PivotTableVisual: + Actions: + - ActionOperations: + - URLOperation: + URLTarget: NEW_TAB + URLTemplate: https:///contact-trace-records/details/<<{__connect_contact_id_d}>> + CustomActionId: 6e801c31-b245-4b7d-9e54-cad455ef3d39 + Name: Open ContactLens + Status: ENABLED + Trigger: DATA_POINT_MENU + - ActionOperations: + - NavigationOperation: + LocalNavigationConfiguration: + TargetSheetId: 04eae6b8-c27e-41db-abe1-1234d77c1bfb + - SetParametersOperation: + ParameterValueConfigurations: + - DestinationParameterName: contactId + Value: + SourceField: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.contact_id.8.1726187940966 + CustomActionId: 63355a1e-a252-4db6-abd1-97c72436123b + Name: ContactSearch + Status: ENABLED + Trigger: DATA_POINT_MENU + - ActionOperations: + - FilterOperation: + SelectedFieldsConfiguration: + SelectedFields: + - 5b28f552-94e2-4acd-9287-57bf209ac381.usage_start_date_time.9.1723627260069 + - 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723625387598 + TargetVisualsConfiguration: + SameSheetTargetVisualConfiguration: + TargetVisuals: + - 408aa349-a360-43fd-9d23-433d350b8591 + CustomActionId: 0848c97b-b1fc-4c9b-9421-e80664302247 + Name: LoadContactIDs + Status: ENABLED + Trigger: DATA_POINT_CLICK + ChartConfiguration: + FieldOptions: + CollapseStateOptions: + - State: COLLAPSED + Target: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723625387598 + - State: COLLAPSED + Target: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_start_date_time.9.1723627260069 + - State: EXPANDED + Target: + FieldDataPathValues: + - FieldId: 59a5c446-3149-41cb-b16c-76c271e49c92.0.1723625373705 + FieldValue: did-inbound-mins(telecom) + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_start_date_time.9.1723627260069 + FieldValue: '2024-08-13 00:00:00.000' + - State: EXPANDED + Target: + FieldDataPathValues: + - FieldId: 59a5c446-3149-41cb-b16c-76c271e49c92.0.1723625373705 + FieldValue: outbound-mins(telecom) + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_start_date_time.9.1723627260069 + FieldValue: '2024-11-27 00:00:00.000' + - State: COLLAPSED + Target: + FieldDataPathValues: + - FieldId: 59a5c446-3149-41cb-b16c-76c271e49c92.0.1723625373705 + FieldValue: tollfree-inbound-mins(telecom) + DataPathOptions: + - DataPathList: + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723625387598 + FieldValue: country + Width: 150px + - DataPathList: + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_start_date_time.9.1723627260069 + FieldValue: usage_start_date_time + Width: 128px + - DataPathList: + - FieldId: 59a5c446-3149-41cb-b16c-76c271e49c92.0.1723625373705 + FieldValue: '#connect_usage_type_group' + Width: 124px + - DataPathList: + - FieldId: 2b5903b0-f5bd-44eb-9b0c-e06f38e880f6.9.1726184931441 + FieldValue: __avg_in_mins_contact + Width: 113px + - DataPathList: + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.5.1723625440815 + FieldValue: unblended_cost + Width: 91px + - DataPathList: + - FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.usage_quantity.8.1726182691672 + FieldValue: usage_quantity + Width: 87px + - DataPathList: + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.rate.6.1723625449458 + FieldValue: rate + Width: 73px + SelectedFieldOptions: + - CustomLabel: usage type + FieldId: 59a5c446-3149-41cb-b16c-76c271e49c92.0.1723625373705 + Visibility: VISIBLE + - CustomLabel: date + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_start_date_time.9.1723627260069 + Visibility: VISIBLE + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723625387598 + Visibility: VISIBLE + - CustomLabel: cost + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.5.1723625440815 + Visibility: VISIBLE + - CustomLabel: unit price + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.rate.6.1723625449458 + Visibility: VISIBLE + - CustomLabel: minutes + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.usage_quantity.8.1726182691672 + Visibility: VISIBLE + - CustomLabel: contact count + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.contact_id.8.1726187940966 + Visibility: VISIBLE + - CustomLabel: avg inbound minutes per contact + FieldId: 2b5903b0-f5bd-44eb-9b0c-e06f38e880f6.9.1726184931441 + Visibility: VISIBLE + FieldWells: + PivotTableAggregatedFieldWells: + Columns: [] + Rows: + - CategoricalDimensionField: + Column: + ColumnName: '#connect_usage_type_group' + DataSetIdentifier: resource_connect_view + FieldId: 59a5c446-3149-41cb-b16c-76c271e49c92.0.1723625373705 + - DateDimensionField: + Column: + ColumnName: usage_start_date_time + DataSetIdentifier: resource_connect_view + DateGranularity: DAY + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_start_date_time.9.1723627260069 + FormatConfiguration: + DateTimeFormat: 'MMM D, YYYY ' + NullValueFormatConfiguration: + NullString: 'null' + - CategoricalDimensionField: + Column: + ColumnName: country + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723625387598 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: unblended_cost + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.5.1723625440815 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 4 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: COMMA + Visibility: VISIBLE + Symbol: USD + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: AVERAGE + Column: + ColumnName: rate + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.rate.6.1723625449458 + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: usage_quantity + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.usage_quantity.8.1726182691672 + - CategoricalMeasureField: + AggregationFunction: COUNT + Column: + ColumnName: contact_id + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.contact_id.8.1726187940966 + - NumericalMeasureField: + Column: + ColumnName: __avg_in_mins_contact + DataSetIdentifier: resource_connect_view + FieldId: 2b5903b0-f5bd-44eb-9b0c-e06f38e880f6.9.1726184931441 + SortConfiguration: + FieldSortOptions: + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_start_date_time.9.1723627260069 + SortBy: + Field: + Direction: ASC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_start_date_time.9.1723627260069 + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723625387598 + SortBy: + Field: + Direction: DESC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.5.1723625440815 + TableOptions: + CellStyle: + HorizontalTextAlignment: LEFT + CollapsedRowDimensionsVisibility: VISIBLE + ColumnHeaderStyle: + Height: 68 + HorizontalTextAlignment: CENTER + ColumnNamesVisibility: VISIBLE + MetricPlacement: COLUMN + RowAlternateColorOptions: + Status: DISABLED + UsePrimaryBackgroundColor: ENABLED + RowFieldNamesStyle: + Height: 68 + HorizontalTextAlignment: CENTER + RowHeaderStyle: + HorizontalTextAlignment: LEFT + RowsLayout: TABULAR + SingleMetricVisibility: VISIBLE + ToggleButtonsVisibility: VISIBLE + TotalOptions: + ColumnTotalOptions: + Placement: END + TotalsVisibility: HIDDEN + RowSubtotalOptions: + CustomLabel: <<$aws:subtotalDimension>> Subtotal + MetricHeaderCellStyle: {} + StyleTargets: + - CellType: VALUE + - CellType: TOTAL + - CellType: METRIC_HEADER + TotalCellStyle: {} + TotalsVisibility: HIDDEN + ValueCellStyle: {} + RowTotalOptions: + Placement: AUTO + TotalsVisibility: VISIBLE + Subtitle: + FormatText: + RichText: |- + + 💡 + + Tip + + : Click on the country name to load correspondent contact IDs on the right table + + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + Daily Outbound Minutes Costs Aggregated by Country, Date and Contact ID + + Visibility: VISIBLE + VisualId: cc644bd0-1d58-4d4f-8ef1-fd565798504f + - TableVisual: + Actions: + - ActionOperations: + - NavigationOperation: + LocalNavigationConfiguration: + TargetSheetId: 04eae6b8-c27e-41db-abe1-1234d77c1bfb + - SetParametersOperation: + ParameterValueConfigurations: + - DestinationParameterName: contactId + Value: + SourceField: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.contact_id.0.1726188044391 + CustomActionId: b670ecda-23bf-435b-aac3-e566d0510a05 + Name: Open Contact Details + Status: ENABLED + Trigger: DATA_POINT_MENU + - ActionOperations: + - URLOperation: + URLTarget: NEW_TAB + URLTemplate: https:///contact-trace-records/details/<> + CustomActionId: 6c7fac41-060b-4c60-a020-2b932a337d5c + Name: Open Contact Lens + Status: ENABLED + Trigger: DATA_POINT_MENU + ChartConfiguration: + FieldOptions: + Order: [] + SelectedFieldOptions: + - CustomLabel: hour interval + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.contact_end_date_time.4.1726188271139 + Width: 104px + - FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.country.5.1726188708720 + Width: 109px + - CustomLabel: contact ID + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.contact_id.0.1726188044391 + Width: 94px + - CustomLabel: call type + FieldId: ebb2545d-1e92-43ae-b18a-fafd56214121.6.1726189135675 + - CustomLabel: duration hh:mm:ss + FieldId: 55543abf-b456-4c97-8d7c-fa293000344d.1.1726188071022 + Width: 77px + - CustomLabel: cost + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.unblended_cost.3.1726188089806 + Width: 67px + - CustomLabel: minutes + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.usage_quantity.6.1726226605549 + FieldWells: + TableAggregatedFieldWells: + GroupBy: + - DateDimensionField: + Column: + ColumnName: contact_end_date_time [contact_summary] + DataSetIdentifier: resource_connect_view + DateGranularity: HOUR + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.contact_end_date_time.4.1726188271139 + FormatConfiguration: + DateTimeFormat: MMM D, H:mm + NullValueFormatConfiguration: + NullString: 'null' + - CategoricalDimensionField: + Column: + ColumnName: country + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.country.5.1726188708720 + - CategoricalDimensionField: + Column: + ColumnName: contact_id + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.contact_id.0.1726188044391 + - CategoricalDimensionField: + Column: + ColumnName: __call_type + DataSetIdentifier: resource_connect_view + FieldId: ebb2545d-1e92-43ae-b18a-fafd56214121.6.1726189135675 + - CategoricalDimensionField: + Column: + ColumnName: '#duration_hh:mm:ss' + DataSetIdentifier: resource_connect_view + FieldId: 55543abf-b456-4c97-8d7c-fa293000344d.1.1726188071022 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: unblended_cost + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.unblended_cost.3.1726188089806 + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: usage_quantity + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.usage_quantity.6.1726226605549 + SortConfiguration: + RowSort: + - FieldSort: + Direction: DESC + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.unblended_cost.3.1726188089806 + TableOptions: + CellStyle: + HorizontalTextAlignment: LEFT + HeaderStyle: + Height: 25 + HorizontalTextAlignment: CENTER + TextWrap: WRAP + Subtitle: + FormatText: + RichText: "\n 💡\n \n\ + \ Tip:\n \n \_Right-click on contact id to open it in Contact Lens portal or\ + \ Contact Search tab\n" + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + Outbound Minutes Usage by Country & Contact ID + + Visibility: VISIBLE + VisualId: 408aa349-a360-43fd-9d23-433d350b8591 + - KPIVisual: + Actions: [] + ChartConfiguration: + FieldWells: + TargetValues: [] + TrendGroups: + - DateDimensionField: + Column: + ColumnName: usage_date + DataSetIdentifier: resource_connect_view + DateGranularity: DAY + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.1.1723591496738 + HierarchyId: 5a346ada-96e8-42aa-9573-ab8cbd730fb5 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: unblended_cost + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.1.1723591958194 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 2 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: COMMA + Visibility: VISIBLE + Symbol: USD + KPIOptions: + Comparison: + ComparisonMethod: PERCENT_DIFFERENCE + PrimaryValueDisplayType: ACTUAL + PrimaryValueFontConfiguration: + FontColor: '#33AEB1' + SecondaryValueFontConfiguration: + FontSize: + Relative: EXTRA_LARGE + Sparkline: + TooltipVisibility: HIDDEN + Type: AREA + Visibility: VISIBLE + TrendArrows: + Visibility: VISIBLE + VisualLayoutOptions: + StandardLayout: + Type: VERTICAL + SortConfiguration: + TrendGroupSort: + - FieldSort: + Direction: DESC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.1.1723591496738 + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 5a346ada-96e8-42aa-9573-ab8cbd730fb5 + ConditionalFormatting: + ConditionalFormattingOptions: + - ComparisonValue: + TextColor: + Solid: + Color: '#2CAD00' + Expression: percentDifference(SUM({unblended_cost}),[SUM({unblended_cost}) + DESC],1,[]) > 0.0 + - ComparisonValue: + TextColor: + Solid: + Color: '#DE3B00' + Expression: percentDifference(SUM({unblended_cost}),[SUM({unblended_cost}) + DESC],1,[]) < 0.0 + - ComparisonValue: + Icon: + CustomCondition: + Color: '#2CAD00' + Expression: percentDifference(SUM({unblended_cost}),[SUM({unblended_cost}) + DESC],1,[]) > 0.0 + IconOptions: + Icon: CARET_UP + - ComparisonValue: + Icon: + CustomCondition: + Color: '#DE3B00' + Expression: percentDifference(SUM({unblended_cost}),[SUM({unblended_cost}) + DESC],1,[]) < 0.0 + IconOptions: + Icon: CARET_DOWN + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: "\n \n Daily DID Numbers\_\n \n
\n \n Cost\n \n\ + " + Visibility: VISIBLE + VisualId: 3f7c6aa6-a2c1-4c81-9fce-4456811baa87 + - HeatMapVisual: + Actions: + - ActionOperations: + - FilterOperation: + SelectedFieldsConfiguration: + SelectedFields: + - 5b28f552-94e2-4acd-9287-57bf209ac381.usage_end_date_time.2.1723640642749 + - 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723640519895 + TargetVisualsConfiguration: + SameSheetTargetVisualConfiguration: + TargetVisualOptions: ALL_VISUALS + CustomActionId: 0b5e3333-83fc-4257-9ddf-b70889711bd2 + Name: Action 1 + Status: ENABLED + Trigger: DATA_POINT_CLICK + ChartConfiguration: + ColumnLabelOptions: + Visibility: HIDDEN + DataLabels: + Overlap: DISABLE_OVERLAP + Visibility: HIDDEN + FieldWells: + HeatMapAggregatedFieldWells: + Columns: + - DateDimensionField: + Column: + ColumnName: usage_end_date_time + DataSetIdentifier: resource_connect_view + DateGranularity: HOUR + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_end_date_time.2.1723640642749 + FormatConfiguration: + DateTimeFormat: dd, MMM D, HH:mm + NullValueFormatConfiguration: + NullString: 'null' + HierarchyId: 01cef0b6-8afc-4738-ba0f-db8be14398d9 + Rows: + - CategoricalDimensionField: + Column: + ColumnName: country + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723640519895 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: usage_quantity + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.usage_quantity.2.1734521194455 + Legend: + Title: + Visibility: HIDDEN + RowLabelOptions: + AxisLabelOptions: + - ApplyTo: + Column: + ColumnName: country + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723640519895 + CustomLabel: Country + SortConfiguration: + HeatMapColumnSort: + - FieldSort: + Direction: DESC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_end_date_time.2.1723640642749 + Tooltip: + FieldBasedTooltip: + AggregationVisibility: HIDDEN + TooltipFields: + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_end_date_time.2.1723640642749 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723640519895 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.usage_quantity.2.1734521194455 + Visibility: VISIBLE + TooltipTitleType: PRIMARY_VALUE + SelectedTooltipType: DETAILED + TooltipVisibility: VISIBLE + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 01cef0b6-8afc-4738-ba0f-db8be14398d9 + Subtitle: + FormatText: + RichText: "\n \n 💡Tip:\_\n \n Use\n \_\n \n\ + \ \u2193\u2191\n \n \_(top right of chart) to change time granularity\n" + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + Hourly Outbound Minutes Heatmap by Country + + Visibility: VISIBLE + VisualId: e27f01e6-9b31-4614-93ff-bf34bb7ea120 + - HeatMapVisual: + Actions: + - ActionOperations: + - FilterOperation: + SelectedFieldsConfiguration: + SelectedFields: + - 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723640709524 + TargetVisualsConfiguration: + SameSheetTargetVisualConfiguration: + TargetVisuals: + - 276fbfec-44b3-4728-a058-fe690031d177 + - 862fa2cb-1843-40d5-845d-fdc72e221763 + CustomActionId: 151fbd31-84e1-45ee-b4b6-b611bf118745 + Name: Action 1 + Status: ENABLED + Trigger: DATA_POINT_CLICK + ChartConfiguration: + ColumnLabelOptions: + Visibility: HIDDEN + DataLabels: + LabelFontConfiguration: + FontSize: + Relative: SMALL + Overlap: DISABLE_OVERLAP + Visibility: VISIBLE + FieldWells: + HeatMapAggregatedFieldWells: + Columns: + - DateDimensionField: + Column: + ColumnName: usage_end_date_time + DataSetIdentifier: resource_connect_view + DateGranularity: DAY + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_end_date_time.1.1723640704658 + FormatConfiguration: + DateTimeFormat: dd, MMM D, HH:mm + NullValueFormatConfiguration: + NullString: 'null' + HierarchyId: ee789384-72d2-4ac1-9e38-47a49fabe02b + Rows: + - CategoricalDimensionField: + Column: + ColumnName: country + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723640709524 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: usage_quantity + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.usage_quantity.2.1726227188476 + Legend: + Title: + Visibility: HIDDEN + SortConfiguration: + HeatMapColumnSort: + - FieldSort: + Direction: ASC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_end_date_time.1.1723640704658 + Tooltip: + FieldBasedTooltip: + AggregationVisibility: HIDDEN + TooltipFields: + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_end_date_time.1.1723640704658 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723640709524 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.usage_quantity.2.1726227188476 + Visibility: VISIBLE + TooltipTitleType: PRIMARY_VALUE + SelectedTooltipType: DETAILED + TooltipVisibility: VISIBLE + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: ee789384-72d2-4ac1-9e38-47a49fabe02b + Subtitle: + FormatText: + RichText: "\n \n 💡Tip:\_\n \n Use\n \_\n \n\ + \ \u2193\u2191\n \n \_(top right of chart) to change time granularity\n" + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + Hourly Inbound Minutes Heatmap by Country + + Visibility: VISIBLE + VisualId: 089648c4-1304-4e3a-8ad3-88e8ffffdae9 + - LineChartVisual: + Actions: + - ActionOperations: + - FilterOperation: + SelectedFieldsConfiguration: + SelectedFields: + - 5b28f552-94e2-4acd-9287-57bf209ac381.usage_end_date_time.2.1723640642749 + - 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723640519895 + TargetVisualsConfiguration: + SameSheetTargetVisualConfiguration: + TargetVisualOptions: ALL_VISUALS + CustomActionId: 17617c82-8ce7-4b19-8728-75a1000b37da + Name: Action 1 + Status: ENABLED + Trigger: DATA_POINT_CLICK + ChartConfiguration: + DataLabels: + Overlap: DISABLE_OVERLAP + Visibility: VISIBLE + DefaultSeriesSettings: + AxisBinding: PRIMARY_YAXIS + LineStyleSettings: + LineInterpolation: LINEAR + LineStyle: DOTTED + LineVisibility: VISIBLE + LineWidth: 1px + MarkerStyleSettings: + MarkerSize: 4px + MarkerVisibility: VISIBLE + FieldWells: + LineChartAggregatedFieldWells: + Category: + - DateDimensionField: + Column: + ColumnName: usage_end_date_time + DataSetIdentifier: resource_connect_view + DateGranularity: HOUR + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_end_date_time.2.1723640642749 + FormatConfiguration: + DateTimeFormat: dd, MMM D, HH:mm + NullValueFormatConfiguration: + NullString: 'null' + HierarchyId: 619b58fd-413c-42dc-8fdc-57a48f7f22bb + Colors: + - CategoricalDimensionField: + Column: + ColumnName: country + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723640519895 + Values: + - CategoricalMeasureField: + AggregationFunction: DISTINCT_COUNT + Column: + ColumnName: contact_id + DataSetIdentifier: resource_connect_view + FieldId: a8e646ed-97f9-4add-826e-c13e34939faf.1.1723633381017 + Legend: + Title: + Visibility: HIDDEN + PrimaryYAxisDisplayOptions: + MissingDataConfigurations: + - TreatmentOption: SHOW_AS_BLANK + PrimaryYAxisLabelOptions: + AxisLabelOptions: + - ApplyTo: + Column: + ColumnName: contact_id + DataSetIdentifier: resource_connect_view + FieldId: a8e646ed-97f9-4add-826e-c13e34939faf.1.1723633381017 + CustomLabel: Contact count + SortConfiguration: + CategoryItemsLimitConfiguration: + OtherCategories: EXCLUDE + CategorySort: + - FieldSort: + Direction: DESC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_end_date_time.2.1723640642749 + ColorItemsLimitConfiguration: + OtherCategories: EXCLUDE + SmallMultiplesLimitConfiguration: + OtherCategories: EXCLUDE + Tooltip: + FieldBasedTooltip: + AggregationVisibility: HIDDEN + TooltipFields: + - FieldTooltipItem: + FieldId: a8e646ed-97f9-4add-826e-c13e34939faf.1.1723633381017 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_end_date_time.2.1723640642749 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723640519895 + Visibility: VISIBLE + TooltipTitleType: PRIMARY_VALUE + SelectedTooltipType: DETAILED + TooltipVisibility: VISIBLE + Type: LINE + XAxisDisplayOptions: + AxisLineVisibility: HIDDEN + DataOptions: + DateAxisOptions: + MissingDateVisibility: HIDDEN + ScrollbarOptions: + Visibility: VISIBLE + VisibleRange: + PercentRange: + From: 0.0 + To: 100.0 + TickLabelOptions: + LabelOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + RotationAngle: 0.0 + XAxisLabelOptions: + Visibility: HIDDEN + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 619b58fd-413c-42dc-8fdc-57a48f7f22bb + Subtitle: + FormatText: + RichText: "\n 💡\n \n\ + \ Tip:\n \n \_Click on country name to filter the pivot table on the left;\ + \ use bottom slider to focus on a particular time range\_\n" + Visibility: VISIBLE + Title: + FormatText: + RichText: Hourly Outbound Call Distribution by Country + Visibility: VISIBLE + VisualId: ca02a4fc-fd83-4a94-8095-d57518281667 + - ScatterPlotVisual: + Actions: + - ActionOperations: + - FilterOperation: + SelectedFieldsConfiguration: + SelectedFields: + - 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723624748582 + TargetVisualsConfiguration: + SameSheetTargetVisualConfiguration: + TargetVisuals: + - cc644bd0-1d58-4d4f-8ef1-fd565798504f + - 408aa349-a360-43fd-9d23-433d350b8591 + - ca02a4fc-fd83-4a94-8095-d57518281667 + - 5d8eab14-84ef-4239-a0fa-dc0b2f1ce05e + - 862fa2cb-1843-40d5-845d-fdc72e221763 + CustomActionId: e9780e84-7611-4b39-9f83-1d346c3b69eb + Name: Action 1 + Status: ENABLED + Trigger: DATA_POINT_CLICK + ChartConfiguration: + DataLabels: + MeasureLabelVisibility: HIDDEN + Overlap: DISABLE_OVERLAP + FieldWells: + ScatterPlotCategoricallyAggregatedFieldWells: + Category: + - CategoricalDimensionField: + Column: + ColumnName: country + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723624748582 + Label: + - CategoricalDimensionField: + Column: + ColumnName: __country_label + DataSetIdentifier: resource_connect_view + FieldId: 1e21eb43-9437-4ac7-b6fd-6b07453b0ecf.4.1723759932959 + Size: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: unblended_cost + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.4.1723624781322 + XAxis: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: MEDIAN + Column: + ColumnName: rate + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.rate.0.1723624722518 + YAxis: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: usage_quantity + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_quantity.1.1723624734157 + Legend: + Title: + Visibility: HIDDEN + Width: 123px + SortConfiguration: + ScatterPlotLimitConfiguration: + ItemsLimit: 2500 + OtherCategories: EXCLUDE + Tooltip: + FieldBasedTooltip: + AggregationVisibility: HIDDEN + TooltipFields: + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723624748582 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.4.1723624781322 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.rate.0.1723624722518 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_quantity.1.1723624734157 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 1e21eb43-9437-4ac7-b6fd-6b07453b0ecf.4.1723759932959 + Visibility: VISIBLE + TooltipTitleType: PRIMARY_VALUE + SelectedTooltipType: DETAILED + TooltipVisibility: VISIBLE + XAxisDisplayOptions: + DataOptions: + NumericAxisOptions: + Scale: + Logarithmic: {} + XAxisLabelOptions: + AxisLabelOptions: + - ApplyTo: + Column: + ColumnName: rate + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.rate.0.1723624722518 + CustomLabel: Unit price (minute) + YAxisDisplayOptions: + DataOptions: + NumericAxisOptions: + Scale: + Logarithmic: {} + YAxisLabelOptions: + AxisLabelOptions: + - ApplyTo: + Column: + ColumnName: usage_quantity + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_quantity.1.1723624734157 + CustomLabel: Outbound minutes quantity + ColumnHierarchies: [] + Subtitle: + FormatText: + RichText: "\n 💡\n \n\ + \ Tip:\n \n \_Click on country name to filter visuals in outbound minute segment\n\ + \
\n \u2139\uFE0F\ + Bubble size represents cost for all outbound minutes per country\n\ + " + Visibility: VISIBLE + Title: + FormatText: + RichText: Outbound Minutes by Country with Unit Pricing (Last + 30 Days) + Visibility: VISIBLE + VisualId: 7b7eddaf-770a-4d33-86f2-63b06c8cccec + - ComboChartVisual: + Actions: + - ActionOperations: + - FilterOperation: + SelectedFieldsConfiguration: + SelectedFields: + - 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.0.1723624357172 + TargetVisualsConfiguration: + SameSheetTargetVisualConfiguration: + TargetVisuals: + - ca02a4fc-fd83-4a94-8095-d57518281667 + - 7b7eddaf-770a-4d33-86f2-63b06c8cccec + - 81903046-33d2-406b-a8d4-20078643b46e + - 862fa2cb-1843-40d5-845d-fdc72e221763 + - 12b518b1-92d2-404b-b137-2767a3b90a9b + CustomActionId: a435bb1a-277f-4b34-b706-7d2bb1fea995 + Name: Action 1 + Status: ENABLED + Trigger: DATA_POINT_CLICK + ChartConfiguration: + BarDataLabels: + Overlap: DISABLE_OVERLAP + Visibility: VISIBLE + BarsArrangement: STACKED + CategoryAxis: + AxisLineVisibility: HIDDEN + ScrollbarOptions: + Visibility: HIDDEN + CategoryLabelOptions: + SortIconVisibility: HIDDEN + Visibility: HIDDEN + FieldWells: + ComboChartAggregatedFieldWells: + BarValues: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: usage_quantity + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_quantity.3.1723629509554 + Category: + - DateDimensionField: + Column: + ColumnName: usage_date + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.0.1723624357172 + FormatConfiguration: + DateTimeFormat: dd, MMM D + NullValueFormatConfiguration: + NullString: 'null' + HierarchyId: 12dbe998-6e91-47f3-9d2c-0826f071401a + Colors: + - CategoricalDimensionField: + Column: + ColumnName: '#connect_usage_type_group' + DataSetIdentifier: resource_connect_view + FieldId: 59a5c446-3149-41cb-b16c-76c271e49c92.2.1723624380495 + LineValues: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: Cost + DataSetIdentifier: resource_connect_view + FieldId: 27bad91e-a074-443d-9600-137bec2787ba.3.1723624391853 + Legend: + Position: TOP + Title: + Visibility: HIDDEN + LineDataLabels: + LabelColor: '#FF8700' + LabelFontConfiguration: + FontSize: + Relative: LARGE + Overlap: DISABLE_OVERLAP + Visibility: VISIBLE + PrimaryYAxisDisplayOptions: + DataOptions: + NumericAxisOptions: + Scale: + Logarithmic: {} + PrimaryYAxisLabelOptions: + AxisLabelOptions: + - ApplyTo: + Column: + ColumnName: usage_quantity + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_quantity.3.1723629509554 + CustomLabel: Outbound minutes quantity + SecondaryYAxisDisplayOptions: + AxisLineVisibility: VISIBLE + DataOptions: + NumericAxisOptions: + Scale: + Logarithmic: {} + TickLabelOptions: + LabelOptions: + Visibility: HIDDEN + SecondaryYAxisLabelOptions: + Visibility: HIDDEN + SortConfiguration: + CategoryItemsLimit: + OtherCategories: INCLUDE + CategorySort: + - FieldSort: + Direction: ASC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.0.1723624357172 + ColorItemsLimit: + OtherCategories: INCLUDE + Tooltip: + FieldBasedTooltip: + AggregationVisibility: HIDDEN + TooltipFields: + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.0.1723624357172 + TooltipTarget: BOTH + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 59a5c446-3149-41cb-b16c-76c271e49c92.2.1723624380495 + TooltipTarget: BAR + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 27bad91e-a074-443d-9600-137bec2787ba.3.1723624391853 + TooltipTarget: LINE + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_quantity.3.1723629509554 + TooltipTarget: BAR + Visibility: VISIBLE + TooltipTitleType: PRIMARY_VALUE + SelectedTooltipType: DETAILED + TooltipVisibility: VISIBLE + VisualPalette: + ColorMap: + - Color: '#FF8700' + Element: + FieldId: 27bad91e-a074-443d-9600-137bec2787ba.3.1723624391853 + FieldValue: Cost + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 12dbe998-6e91-47f3-9d2c-0826f071401a + Subtitle: + FormatText: + RichText: "\n 💡\n \n\ + \ Tip:\_\n \n Click on the day usage to filter the bubble chart on the right\n\ + " + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + Daily Cost & Usage of Connect Outbound Minutes + + Visibility: VISIBLE + VisualId: 5d8eab14-84ef-4239-a0fa-dc0b2f1ce05e + - KPIVisual: + Actions: [] + ChartConfiguration: + FieldWells: + TargetValues: [] + TrendGroups: + - DateDimensionField: + Column: + ColumnName: usage_date + DataSetIdentifier: resource_connect_view + DateGranularity: DAY + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.1.1723591496738 + HierarchyId: b17e9281-fa33-4352-8bcb-b742d4e1ffd4 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: unblended_cost + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.1.1723592089880 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 2 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: COMMA + Visibility: VISIBLE + Symbol: USD + KPIOptions: + Comparison: + ComparisonMethod: PERCENT_DIFFERENCE + PrimaryValueDisplayType: ACTUAL + PrimaryValueFontConfiguration: + FontColor: '#33AEB1' + SecondaryValueFontConfiguration: + FontSize: + Relative: EXTRA_LARGE + Sparkline: + TooltipVisibility: HIDDEN + Type: AREA + Visibility: VISIBLE + VisualLayoutOptions: + StandardLayout: + Type: VERTICAL + SortConfiguration: + TrendGroupSort: + - FieldSort: + Direction: DESC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.1.1723591496738 + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: b17e9281-fa33-4352-8bcb-b742d4e1ffd4 + ConditionalFormatting: + ConditionalFormattingOptions: + - ComparisonValue: + TextColor: + Solid: + Color: '#2CAD00' + Expression: percentDifference(SUM({unblended_cost}),[SUM({unblended_cost}) + DESC],1,[]) > 0.0 + - ComparisonValue: + TextColor: + Solid: + Color: '#DE3B00' + Expression: percentDifference(SUM({unblended_cost}),[SUM({unblended_cost}) + DESC],1,[]) < 0.0 + - ComparisonValue: + Icon: + CustomCondition: + Color: '#2CAD00' + Expression: percentDifference(SUM({unblended_cost}),[SUM({unblended_cost}) + DESC],1,[]) > 0.0 + IconOptions: + Icon: CARET_UP + - ComparisonValue: + Icon: + CustomCondition: + Color: '#DE3B00' + Expression: percentDifference(SUM({unblended_cost}),[SUM({unblended_cost}) + DESC],1,[]) < 0.0 + IconOptions: + Icon: CARET_DOWN + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + + Daily Toll-free Numbers + +
+ + Cost + + + Visibility: VISIBLE + VisualId: 7a7a4970-15be-4d85-8a87-3b3186f710ea + - KPIVisual: + Actions: [] + ChartConfiguration: + FieldWells: + TargetValues: [] + TrendGroups: + - DateDimensionField: + Column: + ColumnName: usage_date + DataSetIdentifier: resource_connect_view + DateGranularity: DAY + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.1.1723591496738 + HierarchyId: c8c06654-882b-4b7a-9aff-3d396ea8c597 + Values: + - CategoricalMeasureField: + AggregationFunction: DISTINCT_COUNT + Column: + ColumnName: resource_id + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.resource_id.0.1723591485835 + FormatConfiguration: + NumericFormatConfiguration: + NumberDisplayFormatConfiguration: + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + ThousandsSeparator: + Symbol: SPACE + Visibility: VISIBLE + KPIOptions: + Comparison: + ComparisonMethod: PERCENT_DIFFERENCE + PrimaryValueDisplayType: ACTUAL + PrimaryValueFontConfiguration: + FontColor: '#33AEB1' + SecondaryValueFontConfiguration: + FontSize: + Relative: EXTRA_LARGE + Sparkline: + TooltipVisibility: HIDDEN + Type: AREA + Visibility: VISIBLE + VisualLayoutOptions: + StandardLayout: + Type: VERTICAL + SortConfiguration: + TrendGroupSort: + - FieldSort: + Direction: DESC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.1.1723591496738 + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: c8c06654-882b-4b7a-9aff-3d396ea8c597 + ConditionalFormatting: + ConditionalFormattingOptions: + - ComparisonValue: + TextColor: + Solid: + Color: '#2CAD00' + Expression: percentDifference(DISTINCT_COUNT({resource_id}),[DISTINCT_COUNT({resource_id}) + DESC],1,[]) > 0.0 + - ComparisonValue: + TextColor: + Solid: + Color: '#DE3B00' + Expression: percentDifference(DISTINCT_COUNT({resource_id}),[DISTINCT_COUNT({resource_id}) + DESC],1,[]) < 0.0 + - ComparisonValue: + Icon: + CustomCondition: + Color: '#2CAD00' + Expression: percentDifference(DISTINCT_COUNT({resource_id}),[DISTINCT_COUNT({resource_id}) + DESC],1,[]) > 0.0 + IconOptions: + Icon: CARET_UP + - ComparisonValue: + Icon: + CustomCondition: + Color: '#DE3B00' + Expression: percentDifference(DISTINCT_COUNT({resource_id}),[DISTINCT_COUNT({resource_id}) + DESC],1,[]) < 0.0 + IconOptions: + Icon: CARET_DOWN + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + + Daily Toll-free Numbers + +
+ + Count + + + Visibility: VISIBLE + VisualId: 11011e76-bcdf-4ce4-9404-088ff3aeb77d + - BarChartVisual: + Actions: [] + ChartConfiguration: + BarsArrangement: STACKED + CategoryAxis: + AxisLineVisibility: HIDDEN + ScrollbarOptions: + Visibility: HIDDEN + CategoryLabelOptions: + SortIconVisibility: HIDDEN + Visibility: HIDDEN + DataLabels: + DataLabelTypes: + - DataPathLabelType: + Visibility: VISIBLE + LabelColor: '#FF8700' + LabelFontConfiguration: + FontSize: + Relative: LARGE + Overlap: DISABLE_OVERLAP + TotalsVisibility: VISIBLE + Visibility: VISIBLE + FieldWells: + BarChartAggregatedFieldWells: + Category: + - DateDimensionField: + Column: + ColumnName: usage_date + DataSetIdentifier: resource_connect_view + DateGranularity: MINUTE + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.0.1723590613453 + FormatConfiguration: + DateTimeFormat: MMM D, dd + NullValueFormatConfiguration: + NullString: 'null' + HierarchyId: ab6f79ff-0bce-45c6-a598-c84f7c0e7a0f + Colors: + - CategoricalDimensionField: + Column: + ColumnName: __connect_instance_name + DataSetIdentifier: resource_connect_view + FieldId: d27e2e9f-a313-4382-a51c-216f5e8d6469.1.1723590624232 + HierarchyId: e25a8c8e-42b7-4f3c-840f-63928f0ed2a3 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: unblended_cost + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.2.1723590630131 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 2 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + NumberScale: AUTO + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: COMMA + Visibility: VISIBLE + Symbol: USD + Legend: + Title: + Visibility: HIDDEN + Width: 118px + Orientation: VERTICAL + SortConfiguration: + CategoryItemsLimit: + OtherCategories: INCLUDE + CategorySort: + - FieldSort: + Direction: ASC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.0.1723590613453 + ColorItemsLimit: + OtherCategories: INCLUDE + SmallMultiplesLimitConfiguration: + OtherCategories: INCLUDE + Tooltip: + FieldBasedTooltip: + AggregationVisibility: HIDDEN + TooltipFields: + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.0.1723590613453 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.2.1723590630131 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: d27e2e9f-a313-4382-a51c-216f5e8d6469.1.1723590624232 + Visibility: VISIBLE + TooltipTitleType: PRIMARY_VALUE + SelectedTooltipType: DETAILED + TooltipVisibility: VISIBLE + ValueAxis: + AxisOffset: 56px + ValueLabelOptions: + AxisLabelOptions: + - ApplyTo: + Column: + ColumnName: unblended_cost + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.2.1723590630131 + CustomLabel: cost + Visibility: HIDDEN + VisualPalette: + ColorMap: + - Color: '#B6F5AC' + Element: + FieldId: d27e2e9f-a313-4382-a51c-216f5e8d6469.1.1723590624232 + FieldValue: prod-instance + ColumnHierarchies: + - ExplicitHierarchy: + Columns: + - ColumnName: __connect_instance_name + DataSetIdentifier: resource_connect_view + - ColumnName: '#connect_usage_type_group' + DataSetIdentifier: resource_connect_view + DrillDownFilters: [] + HierarchyId: e25a8c8e-42b7-4f3c-840f-63928f0ed2a3 + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: ab6f79ff-0bce-45c6-a598-c84f7c0e7a0f + Subtitle: + FormatText: + RichText: "\n 💡\n \n\ + \ Tip:\_\n \n use\n \_\ + \n \n \u2193\ + \u2191\n \n \_(top right of chart) to drill down into usage types per day\n\ + " + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + Daily Connect Instance Costs and Usage - Last 30 Days + + + Visibility: VISIBLE + VisualId: c9dfd673-4c50-4631-a619-4701dee24717 + - LineChartVisual: + Actions: [] + ChartConfiguration: + DataLabels: + Overlap: DISABLE_OVERLAP + Visibility: HIDDEN + DefaultSeriesSettings: + AxisBinding: PRIMARY_YAXIS + MarkerStyleSettings: + MarkerSize: 4px + MarkerVisibility: VISIBLE + FieldWells: + LineChartAggregatedFieldWells: + Category: + - DateDimensionField: + Column: + ColumnName: usage_date + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.0.1723591013257 + FormatConfiguration: + DateTimeFormat: dd, MMM D + NullValueFormatConfiguration: + NullString: 'null' + HierarchyId: 8fa3b2b0-77b0-495b-8ebd-49ff5d14f324 + Colors: + - CategoricalDimensionField: + Column: + ColumnName: '#connect_usage_type_group' + DataSetIdentifier: resource_connect_view + FieldId: 59a5c446-3149-41cb-b16c-76c271e49c92.2.1723591023492 + SmallMultiples: + - CategoricalDimensionField: + Column: + ColumnName: __connect_instance_name + DataSetIdentifier: resource_connect_view + FieldId: 2e1d3b76-137e-43fb-9ecb-c52d4a76a43a.3.1726146584475 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: unblended_cost + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.1.1723591018406 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 2 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + NumberScale: AUTO + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: COMMA + Visibility: VISIBLE + Symbol: USD + Legend: + Title: + CustomLabel: Connect usage types + Width: 175px + PrimaryYAxisDisplayOptions: + AxisOptions: + DataOptions: + NumericAxisOptions: + Scale: + Logarithmic: {} + PrimaryYAxisLabelOptions: + Visibility: HIDDEN + SmallMultiplesOptions: + MaxVisibleColumns: 1 + PanelConfiguration: + BackgroundVisibility: HIDDEN + BorderVisibility: VISIBLE + GutterVisibility: HIDDEN + Title: + FontConfiguration: + FontDecoration: NONE + FontSize: {} + FontStyle: NORMAL + FontWeight: + Name: NORMAL + Visibility: VISIBLE + XAxis: + Placement: OUTSIDE + Scale: SHARED + YAxis: + Placement: OUTSIDE + Scale: SHARED + SortConfiguration: + CategoryItemsLimitConfiguration: + OtherCategories: INCLUDE + CategorySort: + - FieldSort: + Direction: DESC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.1.1723591018406 + ColorItemsLimitConfiguration: + OtherCategories: INCLUDE + SmallMultiplesLimitConfiguration: + OtherCategories: INCLUDE + SmallMultiplesSort: + - FieldSort: + Direction: DESC + FieldId: 2e1d3b76-137e-43fb-9ecb-c52d4a76a43a.3.1726146584475 + Tooltip: + FieldBasedTooltip: + AggregationVisibility: HIDDEN + TooltipFields: + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.0.1723591013257 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.1.1723591018406 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 59a5c446-3149-41cb-b16c-76c271e49c92.2.1723591023492 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 2e1d3b76-137e-43fb-9ecb-c52d4a76a43a.3.1726146584475 + Visibility: VISIBLE + TooltipTitleType: PRIMARY_VALUE + SelectedTooltipType: DETAILED + TooltipVisibility: VISIBLE + Type: LINE + XAxisDisplayOptions: + AxisLineVisibility: HIDDEN + DataOptions: + DateAxisOptions: + MissingDateVisibility: VISIBLE + ScrollbarOptions: + Visibility: VISIBLE + TickLabelOptions: + LabelOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + RotationAngle: 45.0 + XAxisLabelOptions: + Visibility: HIDDEN + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 8fa3b2b0-77b0-495b-8ebd-49ff5d14f324 + Subtitle: + FormatText: + RichText: "\n \n \u2139\uFE0FInsight\n \n : The billing data does not have association between\ + \ phone numbers and their corresponding Connect instances. Additionally,\ + \ some phone numbers may be associated with multiple instances in the\ + \ case of\n \_\n \n ACGR\n \n" + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + Daily Connect Instance Costs by Usage Type + + Visibility: VISIBLE + VisualId: b57ea404-cd20-457e-9a9d-05790c35c47b + - KPIVisual: + Actions: [] + ChartConfiguration: + FieldWells: + TargetValues: [] + TrendGroups: + - DateDimensionField: + Column: + ColumnName: usage_date + DataSetIdentifier: resource_connect_view + DateGranularity: DAY + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.1.1723591496738 + HierarchyId: 25aead8b-5633-488f-96d8-763770b9964b + Values: + - CategoricalMeasureField: + AggregationFunction: DISTINCT_COUNT + Column: + ColumnName: resource_id + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.resource_id.0.1723591485835 + FormatConfiguration: + NumericFormatConfiguration: + NumberDisplayFormatConfiguration: + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + ThousandsSeparator: + Symbol: SPACE + Visibility: VISIBLE + KPIOptions: + Comparison: + ComparisonMethod: PERCENT_DIFFERENCE + PrimaryValueDisplayType: ACTUAL + PrimaryValueFontConfiguration: + FontColor: '#33AEB1' + SecondaryValueFontConfiguration: + FontSize: + Relative: EXTRA_LARGE + Sparkline: + TooltipVisibility: HIDDEN + Type: AREA + Visibility: VISIBLE + VisualLayoutOptions: + StandardLayout: + Type: VERTICAL + SortConfiguration: + TrendGroupSort: + - FieldSort: + Direction: DESC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.1.1723591496738 + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 25aead8b-5633-488f-96d8-763770b9964b + ConditionalFormatting: + ConditionalFormattingOptions: + - ComparisonValue: + TextColor: + Solid: + Color: '#2CAD00' + Expression: percentDifference(DISTINCT_COUNT({resource_id}),[DISTINCT_COUNT({resource_id}) + DESC],1,[]) > 0.0 + - ComparisonValue: + TextColor: + Solid: + Color: '#DE3B00' + Expression: percentDifference(DISTINCT_COUNT({resource_id}),[DISTINCT_COUNT({resource_id}) + DESC],1,[]) < 0.0 + - ComparisonValue: + Icon: + CustomCondition: + Color: '#2CAD00' + Expression: percentDifference(DISTINCT_COUNT({resource_id}),[DISTINCT_COUNT({resource_id}) + DESC],1,[]) > 0.0 + IconOptions: + Icon: CARET_UP + - ComparisonValue: + Icon: + CustomCondition: + Color: '#DE3B00' + Expression: percentDifference(DISTINCT_COUNT({resource_id}),[DISTINCT_COUNT({resource_id}) + DESC],1,[]) < 0.0 + IconOptions: + Icon: CARET_DOWN + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + + Daily DID Numbers + +
+ + Count + + + Visibility: VISIBLE + VisualId: 03fda80a-36d9-4bde-924a-e563d05da2e0 + - ComboChartVisual: + Actions: + - ActionOperations: + - FilterOperation: + SelectedFieldsConfiguration: + SelectedFields: + - 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.0.1723592222347 + - 5b28f552-94e2-4acd-9287-57bf209ac381.line_type.1.1723592245572 + TargetVisualsConfiguration: + SameSheetTargetVisualConfiguration: + TargetVisuals: + - 276fbfec-44b3-4728-a058-fe690031d177 + - e9ad5562-8f45-4a07-8ec6-83757846f45d + CustomActionId: 9f2f77d6-4eb1-443c-86de-eb7797e0d826 + Name: Action 1 + Status: ENABLED + Trigger: DATA_POINT_CLICK + ChartConfiguration: + BarDataLabels: + Overlap: DISABLE_OVERLAP + Visibility: VISIBLE + BarsArrangement: STACKED + CategoryAxis: + AxisLineVisibility: HIDDEN + ScrollbarOptions: + Visibility: HIDDEN + CategoryLabelOptions: + SortIconVisibility: HIDDEN + Visibility: HIDDEN + FieldWells: + ComboChartAggregatedFieldWells: + BarValues: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: usage_quantity + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_quantity.2.1723592269916 + FormatConfiguration: + FormatConfiguration: + NumberDisplayFormatConfiguration: + NullValueFormatConfiguration: + NullString: 'null' + NumberScale: AUTO + Category: + - DateDimensionField: + Column: + ColumnName: usage_date + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.0.1723592222347 + FormatConfiguration: + DateTimeFormat: dd, MMM D + NullValueFormatConfiguration: + NullString: 'null' + HierarchyId: 6e917511-c4db-46fd-81e3-dfc4c7975722 + Colors: + - CategoricalDimensionField: + Column: + ColumnName: line_type + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.line_type.1.1723592245572 + LineValues: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: Cost + DataSetIdentifier: resource_connect_view + FieldId: 27bad91e-a074-443d-9600-137bec2787ba.3.1723592347148 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 2 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: COMMA + Visibility: VISIBLE + Symbol: USD + Legend: + Position: RIGHT + Title: + Visibility: HIDDEN + Width: 114px + LineDataLabels: + LabelColor: '#FF8700' + LabelFontConfiguration: + FontSize: + Relative: MEDIUM + Overlap: DISABLE_OVERLAP + Position: TOP + Visibility: VISIBLE + PrimaryYAxisLabelOptions: + AxisLabelOptions: + - ApplyTo: + Column: + ColumnName: usage_quantity + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_quantity.2.1723592269916 + CustomLabel: Inbound numbers quantity + SecondaryYAxisDisplayOptions: + AxisLineVisibility: VISIBLE + TickLabelOptions: + LabelOptions: + Visibility: HIDDEN + SecondaryYAxisLabelOptions: + Visibility: HIDDEN + SortConfiguration: + CategoryItemsLimit: + OtherCategories: INCLUDE + CategorySort: + - FieldSort: + Direction: DESC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_quantity.2.1723592269916 + ColorItemsLimit: + OtherCategories: INCLUDE + Tooltip: + FieldBasedTooltip: + AggregationVisibility: HIDDEN + TooltipFields: + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.0.1723592222347 + TooltipTarget: BOTH + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.line_type.1.1723592245572 + TooltipTarget: BAR + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_quantity.2.1723592269916 + TooltipTarget: BAR + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 27bad91e-a074-443d-9600-137bec2787ba.3.1723592347148 + TooltipTarget: LINE + Visibility: VISIBLE + TooltipTitleType: PRIMARY_VALUE + SelectedTooltipType: DETAILED + TooltipVisibility: VISIBLE + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 6e917511-c4db-46fd-81e3-dfc4c7975722 + Subtitle: + FormatText: + RichText: "\n 💡\n \n\ + \ Tip:\n \n \_You can filter visualizations by clicking on date bar or country\ + \ bubble\n" + Visibility: VISIBLE + Title: + FormatText: + RichText: Daily Cost & Usage for Inbound Phone Numbers + Visibility: VISIBLE + VisualId: b8c658e4-41dc-496c-93c3-41e47e44938c + - ScatterPlotVisual: + Actions: + - ActionOperations: + - FilterOperation: + SelectedFieldsConfiguration: + SelectedFields: + - 5b28f552-94e2-4acd-9287-57bf209ac381.country.3.1723593410365 + TargetVisualsConfiguration: + SameSheetTargetVisualConfiguration: + TargetVisuals: + - b8c658e4-41dc-496c-93c3-41e47e44938c + - e9ad5562-8f45-4a07-8ec6-83757846f45d + CustomActionId: 1d7769f2-3d0e-4073-b195-668321c36615 + Name: Action 1 + Status: ENABLED + Trigger: DATA_POINT_CLICK + ChartConfiguration: + FieldWells: + ScatterPlotCategoricallyAggregatedFieldWells: + Category: + - CategoricalDimensionField: + Column: + ColumnName: country + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.3.1723593410365 + Label: + - CategoricalDimensionField: + Column: + ColumnName: __country_label + DataSetIdentifier: resource_connect_view + FieldId: 1e21eb43-9437-4ac7-b6fd-6b07453b0ecf.4.1723918126656 + Size: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: unblended_cost + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.4.1723593420973 + XAxis: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: AVERAGE + Column: + ColumnName: rate + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.rate.1.1723593362037 + YAxis: + - CategoricalMeasureField: + AggregationFunction: DISTINCT_COUNT + Column: + ColumnName: resource_id + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.resource_id.4.1724329109918 + Legend: + Title: + Visibility: HIDDEN + Width: 103px + SortConfiguration: + ScatterPlotLimitConfiguration: + ItemsLimit: 2500 + OtherCategories: EXCLUDE + Tooltip: + FieldBasedTooltip: + AggregationVisibility: HIDDEN + TooltipFields: + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.3.1723593410365 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 1e21eb43-9437-4ac7-b6fd-6b07453b0ecf.4.1723918126656 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.resource_id.4.1724329109918 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.4.1723593420973 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.rate.1.1723593362037 + Visibility: VISIBLE + TooltipTitleType: PRIMARY_VALUE + SelectedTooltipType: DETAILED + TooltipVisibility: VISIBLE + XAxisLabelOptions: + AxisLabelOptions: + - ApplyTo: + Column: + ColumnName: rate + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.rate.1.1723593362037 + CustomLabel: Unit price ( phonue number per day) + YAxisDisplayOptions: + DataOptions: + NumericAxisOptions: + Scale: + Logarithmic: {} + YAxisLabelOptions: + AxisLabelOptions: + - ApplyTo: + Column: + ColumnName: resource_id + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.resource_id.4.1724329109918 + CustomLabel: Inbound numbers quantity + ColumnHierarchies: [] + Subtitle: + FormatText: + RichText: "\n 💡\n \n\ + \ Tip\n \n : Click on country to filter the pivot table below.\n\ + \
\n \n \u2139\ + \uFE0F Info:\n \n \_Bubble size represents cost for all inbound numbers per country.\n\ + " + Visibility: VISIBLE + Title: + FormatText: + RichText: Inbound Phone Numbers by Country with Unit Pricing + Visibility: VISIBLE + VisualId: 276fbfec-44b3-4728-a058-fe690031d177 + - PivotTableVisual: + Actions: [] + ChartConfiguration: + FieldOptions: + CollapseStateOptions: + - State: COLLAPSED + Target: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.line_type.0.1723594236331 + - State: COLLAPSED + Target: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.3.1723594266697 + - State: COLLAPSED + Target: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.location.1.1723594249967 + - State: COLLAPSED + Target: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723594256464 + - State: EXPANDED + Target: + FieldDataPathValues: + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.line_type.0.1723594236331 + FieldValue: DiD Line + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.3.1723594266697 + FieldValue: '2024-09-16 00:00:00.000' + - State: EXPANDED + Target: + FieldDataPathValues: + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.line_type.0.1723594236331 + FieldValue: DiD Line + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.3.1723594266697 + FieldValue: '2024-09-16 00:00:00.000' + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.location.1.1723594249967 + FieldValue: EU (Frankfurt) + - State: EXPANDED + Target: + FieldDataPathValues: + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.line_type.0.1723594236331 + FieldValue: DiD Line + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.3.1723594266697 + FieldValue: '2024-09-16 00:00:00.000' + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.location.1.1723594249967 + FieldValue: EU (Frankfurt) + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723594256464 + FieldValue: United Kingdom + - State: EXPANDED + Target: + FieldDataPathValues: + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.line_type.0.1723594236331 + FieldValue: DiD Line + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.3.1723594266697 + FieldValue: '2024-11-05 00:00:00.000' + - State: EXPANDED + Target: + FieldDataPathValues: + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.line_type.0.1723594236331 + FieldValue: DiD Line + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.3.1723594266697 + FieldValue: '2024-11-05 00:00:00.000' + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.location.1.1723594249967 + FieldValue: EU (Frankfurt) + - State: EXPANDED + Target: + FieldDataPathValues: + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.line_type.0.1723594236331 + FieldValue: DiD Line + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.3.1723594266697 + FieldValue: '2024-11-05 00:00:00.000' + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.location.1.1723594249967 + FieldValue: EU (Frankfurt) + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723594256464 + FieldValue: France + - State: EXPANDED + Target: + FieldDataPathValues: + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.line_type.0.1723594236331 + FieldValue: Toll Free Line + - State: EXPANDED + Target: + FieldDataPathValues: + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.line_type.0.1723594236331 + FieldValue: Toll Free Line + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.3.1723594266697 + FieldValue: '2024-12-12 00:00:00.000' + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.location.1.1723594249967 + FieldValue: EU (London) + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723594256464 + FieldValue: Belgium + - State: EXPANDED + Target: + FieldDataPathValues: + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.line_type.0.1723594236331 + FieldValue: Toll Free Line + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.3.1723594266697 + FieldValue: '2024-12-15 00:00:00.000' + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.location.1.1723594249967 + FieldValue: EU (London) + - State: EXPANDED + Target: + FieldDataPathValues: + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.line_type.0.1723594236331 + FieldValue: Toll Free Line + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.3.1723594266697 + FieldValue: '2024-12-15 00:00:00.000' + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.location.1.1723594249967 + FieldValue: EU (London) + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723594256464 + FieldValue: Belgium + - State: EXPANDED + Target: + FieldDataPathValues: + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.line_type.0.1723594236331 + FieldValue: Toll Free Line + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.3.1723594266697 + FieldValue: '2024-12-15 00:00:00.000' + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.location.1.1723594249967 + FieldValue: EU (London) + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723594256464 + FieldValue: United Kingdom + - State: EXPANDED + Target: + FieldDataPathValues: + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.line_type.0.1723594236331 + FieldValue: Toll Free Line + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.3.1723594266697 + FieldValue: '2024-12-15 00:00:00.000' + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.location.1.1723594249967 + FieldValue: EU (Frankfurt) + - State: EXPANDED + Target: + FieldDataPathValues: + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.line_type.0.1723594236331 + FieldValue: Toll Free Line + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.3.1723594266697 + FieldValue: '2024-12-15 00:00:00.000' + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.location.1.1723594249967 + FieldValue: EU (Frankfurt) + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723594256464 + FieldValue: United Kingdom + DataPathOptions: + - DataPathList: + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.resource_id.7.1723594382195 + FieldValue: resource_id + Width: 451px + SelectedFieldOptions: + - CustomLabel: ' ' + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.line_type.0.1723594236331 + Visibility: VISIBLE + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.3.1723594266697 + Visibility: VISIBLE + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.location.1.1723594249967 + Visibility: VISIBLE + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723594256464 + Visibility: VISIBLE + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.resource_id.7.1723594382195 + Visibility: VISIBLE + - CustomLabel: cost + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.5.1723594308978 + Visibility: VISIBLE + - CustomLabel: unit price + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.rate.6.1723594324071 + Visibility: VISIBLE + - CustomLabel: count + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.resource_id.4.1723594299185 + Visibility: VISIBLE + FieldWells: + PivotTableAggregatedFieldWells: + Columns: [] + Rows: + - CategoricalDimensionField: + Column: + ColumnName: line_type + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.line_type.0.1723594236331 + - DateDimensionField: + Column: + ColumnName: usage_date + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.3.1723594266697 + - CategoricalDimensionField: + Column: + ColumnName: location + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.location.1.1723594249967 + - CategoricalDimensionField: + Column: + ColumnName: country + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723594256464 + - CategoricalDimensionField: + Column: + ColumnName: resource_id + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.resource_id.7.1723594382195 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: unblended_cost + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.5.1723594308978 + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: AVERAGE + Column: + ColumnName: rate + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.rate.6.1723594324071 + - CategoricalMeasureField: + AggregationFunction: DISTINCT_COUNT + Column: + ColumnName: resource_id + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.resource_id.4.1723594299185 + SortConfiguration: + FieldSortOptions: + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.line_type.0.1723594236331 + SortBy: + Field: + Direction: DESC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.5.1723594308978 + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.3.1723594266697 + SortBy: + Field: + Direction: DESC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.3.1723594266697 + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.location.1.1723594249967 + SortBy: + Field: + Direction: DESC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.5.1723594308978 + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723594256464 + SortBy: + Field: + Direction: DESC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.5.1723594308978 + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.resource_id.7.1723594382195 + SortBy: + Field: + Direction: DESC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.5.1723594308978 + TableOptions: + CellStyle: + Height: 26 + CollapsedRowDimensionsVisibility: VISIBLE + ColumnHeaderStyle: {} + ColumnNamesVisibility: VISIBLE + RowAlternateColorOptions: + Status: DISABLED + UsePrimaryBackgroundColor: ENABLED + RowFieldNamesStyle: {} + RowsLayout: TABULAR + TotalOptions: + ColumnTotalOptions: + Placement: END + RowSubtotalOptions: + CustomLabel: <<$aws:subtotalDimension>> Subtotal + FieldLevel: ALL + MetricHeaderCellStyle: {} + StyleTargets: + - CellType: VALUE + - CellType: TOTAL + - CellType: METRIC_HEADER + TotalCellStyle: {} + TotalsVisibility: HIDDEN + ValueCellStyle: {} + RowTotalOptions: + Placement: AUTO + Subtitle: + FormatText: + RichText: "\n 💡\n \n\ + \ Tip:\n \n \_You can filter by clicking on date bar or country bubble on above\ + \ visuals\n" + Visibility: VISIBLE + Title: + FormatText: + RichText: Daily Cost and Usage by Inbound Number Type and + Country (Last 30 Days) + Visibility: VISIBLE + VisualId: e9ad5562-8f45-4a07-8ec6-83757846f45d + - KPIVisual: + Actions: [] + ChartConfiguration: + FieldWells: + TargetValues: [] + TrendGroups: + - DateDimensionField: + Column: + ColumnName: usage_date + DataSetIdentifier: resource_connect_view + DateGranularity: DAY + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.1.1723622954067 + HierarchyId: e93c0233-e1a4-4be6-b184-66ce70ac28cf + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: usage_quantity + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_quantity.0.1723622951152 + FormatConfiguration: + FormatConfiguration: + NumberDisplayFormatConfiguration: + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + ThousandsSeparator: + Symbol: SPACE + Visibility: VISIBLE + KPIOptions: + Comparison: + ComparisonMethod: PERCENT_DIFFERENCE + PrimaryValueDisplayType: ACTUAL + PrimaryValueFontConfiguration: + FontColor: '#33AEB1' + FontSize: + Relative: SMALL + SecondaryValueFontConfiguration: + FontColor: '#212121' + FontSize: + Relative: MEDIUM + Sparkline: + TooltipVisibility: HIDDEN + Type: AREA + Visibility: VISIBLE + VisualLayoutOptions: + StandardLayout: + Type: VERTICAL + SortConfiguration: + TrendGroupSort: + - FieldSort: + Direction: DESC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.1.1723622954067 + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: e93c0233-e1a4-4be6-b184-66ce70ac28cf + ConditionalFormatting: + ConditionalFormattingOptions: + - ComparisonValue: + TextColor: + Solid: + Color: '#2CAD00' + Expression: percentDifference(SUM({usage_quantity}),[SUM({usage_quantity}) + DESC],1,[]) > 0.0 + - ComparisonValue: + TextColor: + Solid: + Color: '#DE3B00' + Expression: percentDifference(SUM({usage_quantity}),[SUM({usage_quantity}) + DESC],1,[]) < 0.0 + - ComparisonValue: + Icon: + CustomCondition: + Color: '#2CAD00' + Expression: percentDifference(SUM({usage_quantity}),[SUM({usage_quantity}) + DESC],1,[]) > 0.0 + IconOptions: + Icon: CARET_UP + - ComparisonValue: + Icon: + CustomCondition: + Color: '#DE3B00' + Expression: percentDifference(SUM({usage_quantity}),[SUM({usage_quantity}) + DESC],1,[]) < 0.0 + IconOptions: + Icon: CARET_DOWN + Subtitle: + Visibility: HIDDEN + Title: + FormatText: + RichText: |- + + + Daily DID Inbound Minutes Usage + + + Visibility: VISIBLE + VisualId: b9cbff49-00ab-49e3-bcfe-5fc0055889dc + - KPIVisual: + Actions: [] + ChartConfiguration: + FieldWells: + TargetValues: [] + TrendGroups: + - DateDimensionField: + Column: + ColumnName: usage_date + DataSetIdentifier: resource_connect_view + DateGranularity: DAY + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.1.1723623290511 + HierarchyId: 77919e39-65c8-45bc-b813-957f05ab7242 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: unblended_cost + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.0.1723623284495 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 2 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: COMMA + Visibility: VISIBLE + Symbol: USD + KPIOptions: + Comparison: + ComparisonMethod: PERCENT_DIFFERENCE + PrimaryValueDisplayType: ACTUAL + PrimaryValueFontConfiguration: + FontColor: '#33AEB1' + ProgressBar: + Visibility: VISIBLE + SecondaryValueFontConfiguration: + FontColor: '#212121' + FontSize: + Relative: MEDIUM + Sparkline: + TooltipVisibility: HIDDEN + Type: AREA + Visibility: VISIBLE + VisualLayoutOptions: + StandardLayout: + Type: VERTICAL + SortConfiguration: + TrendGroupSort: + - FieldSort: + Direction: DESC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.1.1723623290511 + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 77919e39-65c8-45bc-b813-957f05ab7242 + ConditionalFormatting: + ConditionalFormattingOptions: + - ComparisonValue: + TextColor: + Solid: + Color: '#2CAD00' + Expression: percentDifference(SUM({unblended_cost}),[SUM({unblended_cost}) + DESC],1,[]) > 0.0 + - ComparisonValue: + TextColor: + Solid: + Color: '#DE3B00' + Expression: percentDifference(SUM({unblended_cost}),[SUM({unblended_cost}) + DESC],1,[]) < 0.0 + - ComparisonValue: + Icon: + CustomCondition: + Color: '#2CAD00' + Expression: percentDifference(SUM({unblended_cost}),[SUM({unblended_cost}) + DESC],1,[]) > 0.0 + IconOptions: + Icon: CARET_UP + - ComparisonValue: + Icon: + CustomCondition: + Color: '#DE3B00' + Expression: percentDifference(SUM({unblended_cost}),[SUM({unblended_cost}) + DESC],1,[]) < 0.0 + IconOptions: + Icon: CARET_DOWN + Subtitle: + Visibility: HIDDEN + Title: + FormatText: + RichText: |- + + + Daily DID Inbound Minutes Costs + + + Visibility: VISIBLE + VisualId: 78d83804-0fb5-4ae3-ace2-ccaa24af2c3c + - KPIVisual: + Actions: [] + ChartConfiguration: + FieldWells: + TargetValues: [] + TrendGroups: + - DateDimensionField: + Column: + ColumnName: usage_date + DataSetIdentifier: resource_connect_view + DateGranularity: DAY + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.1.1723623646766 + HierarchyId: d4f5d655-abfe-4de8-b52c-62f58f3bfb10 + Values: + - CategoricalMeasureField: + AggregationFunction: COUNT + Column: + ColumnName: resource_id + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.resource_id.0.1723623636511 + KPIOptions: + Comparison: + ComparisonMethod: PERCENT_DIFFERENCE + PrimaryValueDisplayType: ACTUAL + PrimaryValueFontConfiguration: + FontColor: '#33AEB1' + FontSize: + Relative: SMALL + SecondaryValueFontConfiguration: + FontSize: + Relative: EXTRA_LARGE + Sparkline: + TooltipVisibility: HIDDEN + Type: AREA + Visibility: VISIBLE + VisualLayoutOptions: + StandardLayout: + Type: VERTICAL + SortConfiguration: + TrendGroupSort: + - FieldSort: + Direction: DESC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.1.1723623646766 + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: d4f5d655-abfe-4de8-b52c-62f58f3bfb10 + ConditionalFormatting: + ConditionalFormattingOptions: + - ComparisonValue: + TextColor: + Solid: + Color: '#2CAD00' + Expression: percentDifference(COUNT({resource_id}),[COUNT({resource_id}) + DESC],1,[]) > 0.0 + - ComparisonValue: + TextColor: + Solid: + Color: '#DE3B00' + Expression: percentDifference(COUNT({resource_id}),[COUNT({resource_id}) + DESC],1,[]) < 0.0 + - ComparisonValue: + Icon: + CustomCondition: + Color: '#2CAD00' + Expression: percentDifference(COUNT({resource_id}),[COUNT({resource_id}) + DESC],1,[]) > 0.0 + IconOptions: + Icon: CARET_UP + - ComparisonValue: + Icon: + CustomCondition: + Color: '#DE3B00' + Expression: percentDifference(COUNT({resource_id}),[COUNT({resource_id}) + DESC],1,[]) < 0.0 + IconOptions: + Icon: CARET_DOWN + Subtitle: + Visibility: HIDDEN + Title: + FormatText: + RichText: |- + + + Daily Toll-Free Inbound Minutes Usage + + + Visibility: VISIBLE + VisualId: 22083308-507e-436c-b3bd-dd29a8b7fc3b + - KPIVisual: + Actions: [] + ChartConfiguration: + FieldWells: + TargetValues: [] + TrendGroups: + - DateDimensionField: + Column: + ColumnName: usage_date + DataSetIdentifier: resource_connect_view + DateGranularity: DAY + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.1.1723623764224 + HierarchyId: 5efbb0b1-9675-4819-aa4a-405ad1f41f28 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: unblended_cost + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.0.1723623759799 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 2 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: COMMA + Visibility: VISIBLE + Symbol: USD + KPIOptions: + Comparison: + ComparisonMethod: PERCENT_DIFFERENCE + PrimaryValueDisplayType: ACTUAL + PrimaryValueFontConfiguration: + FontColor: '#33AEB1' + SecondaryValueFontConfiguration: + FontColor: '#212121' + FontSize: + Relative: MEDIUM + Sparkline: + TooltipVisibility: HIDDEN + Type: AREA + Visibility: VISIBLE + VisualLayoutOptions: + StandardLayout: + Type: VERTICAL + SortConfiguration: + TrendGroupSort: + - FieldSort: + Direction: DESC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.1.1723623764224 + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 5efbb0b1-9675-4819-aa4a-405ad1f41f28 + ConditionalFormatting: + ConditionalFormattingOptions: + - ComparisonValue: + TextColor: + Solid: + Color: '#2CAD00' + Expression: percentDifference(SUM({unblended_cost}),[SUM({unblended_cost}) + DESC],1,[]) > 0.0 + - ComparisonValue: + TextColor: + Solid: + Color: '#DE3B00' + Expression: percentDifference(SUM({unblended_cost}),[SUM({unblended_cost}) + DESC],1,[]) < 0.0 + - ComparisonValue: + Icon: + CustomCondition: + Color: '#2CAD00' + Expression: percentDifference(SUM({unblended_cost}),[SUM({unblended_cost}) + DESC],1,[]) > 0.0 + IconOptions: + Icon: CARET_UP + - ComparisonValue: + Icon: + CustomCondition: + Color: '#DE3B00' + Expression: percentDifference(SUM({unblended_cost}),[SUM({unblended_cost}) + DESC],1,[]) < 0.0 + IconOptions: + Icon: CARET_DOWN + Subtitle: + Visibility: HIDDEN + Title: + FormatText: + RichText: |- + + + Daily Toll-Free Inbound Minutes Costs + + + Visibility: VISIBLE + VisualId: 792b44f0-7fbb-4da4-8fee-b4258ffa8f6c + - ComboChartVisual: + Actions: + - ActionOperations: + - FilterOperation: + SelectedFieldsConfiguration: + SelectedFields: + - 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.0.1723624357172 + - 59a5c446-3149-41cb-b16c-76c271e49c92.2.1723624380495 + TargetVisualsConfiguration: + SameSheetTargetVisualConfiguration: + TargetVisuals: + - 089648c4-1304-4e3a-8ad3-88e8ffffdae9 + - 81903046-33d2-406b-a8d4-20078643b46e + - 862fa2cb-1843-40d5-845d-fdc72e221763 + - 12b518b1-92d2-404b-b137-2767a3b90a9b + CustomActionId: 598ae0d1-9f3c-462c-b9b0-eb16828b0924 + Name: Action 1 + Status: ENABLED + Trigger: DATA_POINT_CLICK + ChartConfiguration: + BarDataLabels: + Overlap: DISABLE_OVERLAP + Visibility: HIDDEN + BarsArrangement: STACKED + CategoryAxis: + AxisLineVisibility: HIDDEN + ScrollbarOptions: + Visibility: HIDDEN + CategoryLabelOptions: + SortIconVisibility: HIDDEN + Visibility: HIDDEN + FieldWells: + ComboChartAggregatedFieldWells: + BarValues: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: usage_quantity + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_quantity.3.1723629509554 + Category: + - DateDimensionField: + Column: + ColumnName: usage_date + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.0.1723624357172 + FormatConfiguration: + DateTimeFormat: dd, MMM D + NullValueFormatConfiguration: + NullString: 'null' + HierarchyId: 97ff8124-14c5-49aa-a139-7ec66e773ade + Colors: + - CategoricalDimensionField: + Column: + ColumnName: '#connect_usage_type_group' + DataSetIdentifier: resource_connect_view + FieldId: 59a5c446-3149-41cb-b16c-76c271e49c92.2.1723624380495 + LineValues: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: Cost + DataSetIdentifier: resource_connect_view + FieldId: 27bad91e-a074-443d-9600-137bec2787ba.3.1723624391853 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 2 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: COMMA + Visibility: VISIBLE + Symbol: USD + Legend: + Position: TOP + Title: + Visibility: HIDDEN + LineDataLabels: + LabelColor: '#FF8700' + LabelFontConfiguration: + FontSize: + Relative: LARGE + Overlap: DISABLE_OVERLAP + Visibility: VISIBLE + PrimaryYAxisLabelOptions: + AxisLabelOptions: + - ApplyTo: + Column: + ColumnName: usage_quantity + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_quantity.3.1723629509554 + CustomLabel: Inbound minutes quanitity + SecondaryYAxisDisplayOptions: + AxisLineVisibility: VISIBLE + TickLabelOptions: + LabelOptions: + Visibility: HIDDEN + SecondaryYAxisLabelOptions: + Visibility: HIDDEN + SortConfiguration: + CategoryItemsLimit: + OtherCategories: INCLUDE + CategorySort: + - FieldSort: + Direction: ASC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.0.1723624357172 + ColorItemsLimit: + OtherCategories: INCLUDE + Tooltip: + FieldBasedTooltip: + AggregationVisibility: HIDDEN + TooltipFields: + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.0.1723624357172 + TooltipTarget: BOTH + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 59a5c446-3149-41cb-b16c-76c271e49c92.2.1723624380495 + TooltipTarget: BAR + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 27bad91e-a074-443d-9600-137bec2787ba.3.1723624391853 + TooltipTarget: LINE + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_quantity.3.1723629509554 + TooltipTarget: BAR + Visibility: VISIBLE + TooltipTitleType: PRIMARY_VALUE + SelectedTooltipType: DETAILED + TooltipVisibility: VISIBLE + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 97ff8124-14c5-49aa-a139-7ec66e773ade + Subtitle: + FormatText: + RichText: "\n 💡\n \n\ + \ Tip:\_\n \n Click on the day usage to filter the bubble chart on the right\n\ + " + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + Daily Inbound Minutes Costs and Usage + + Visibility: VISIBLE + VisualId: 3a35dbf5-984b-4fe4-84fb-79e962934ddc + - ScatterPlotVisual: + Actions: + - ActionOperations: + - FilterOperation: + SelectedFieldsConfiguration: + SelectedFields: + - 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723624748582 + TargetVisualsConfiguration: + SameSheetTargetVisualConfiguration: + TargetVisuals: + - 3a35dbf5-984b-4fe4-84fb-79e962934ddc + - 862fa2cb-1843-40d5-845d-fdc72e221763 + - 12b518b1-92d2-404b-b137-2767a3b90a9b + - e8285af0-4b7f-4aa4-a221-8a5ba88e6950 + CustomActionId: 9a6b7203-41fd-4c2b-b33c-4ebb170f1693 + Name: Action 1 + Status: ENABLED + Trigger: DATA_POINT_CLICK + ChartConfiguration: + FieldWells: + ScatterPlotCategoricallyAggregatedFieldWells: + Category: + - CategoricalDimensionField: + Column: + ColumnName: country + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723624748582 + Label: + - CategoricalDimensionField: + Column: + ColumnName: __country_label + DataSetIdentifier: resource_connect_view + FieldId: 1e21eb43-9437-4ac7-b6fd-6b07453b0ecf.4.1723918199826 + Size: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: unblended_cost + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.4.1723624781322 + XAxis: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: MEDIAN + Column: + ColumnName: rate + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.rate.0.1723624722518 + YAxis: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: usage_quantity + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_quantity.1.1723624734157 + Legend: + Title: + Visibility: HIDDEN + Width: 123px + SortConfiguration: + ScatterPlotLimitConfiguration: + ItemsLimit: 2500 + OtherCategories: EXCLUDE + Tooltip: + FieldBasedTooltip: + AggregationVisibility: HIDDEN + TooltipFields: + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723624748582 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.4.1723624781322 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.rate.0.1723624722518 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_quantity.1.1723624734157 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 1e21eb43-9437-4ac7-b6fd-6b07453b0ecf.4.1723918199826 + Visibility: VISIBLE + TooltipTitleType: PRIMARY_VALUE + SelectedTooltipType: DETAILED + TooltipVisibility: VISIBLE + XAxisDisplayOptions: + DataOptions: + NumericAxisOptions: + Scale: + Logarithmic: {} + XAxisLabelOptions: + AxisLabelOptions: + - ApplyTo: + Column: + ColumnName: rate + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.rate.0.1723624722518 + CustomLabel: Unit price (minute) + YAxisDisplayOptions: + DataOptions: + NumericAxisOptions: + Scale: + Logarithmic: {} + YAxisLabelOptions: + AxisLabelOptions: + - ApplyTo: + Column: + ColumnName: usage_quantity + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_quantity.1.1723624734157 + CustomLabel: Inbound minutes quantity + ColumnHierarchies: [] + Subtitle: + FormatText: + RichText: "\n 💡\n \n\ + \ Tip:\n \n \_Click on country name to filter visuals in inbound minute segment\n\ + \
\n \u2139\uFE0F\ + \ Bubble size represents cost for all inbound minutes per country\n\ + " + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + Inbound Minutes by Country with Unit Prices - Last 30 Days + + Visibility: VISIBLE + VisualId: 81903046-33d2-406b-a8d4-20078643b46e + - PivotTableVisual: + Actions: + - ActionOperations: + - URLOperation: + URLTarget: NEW_TAB + URLTemplate: https:///contact-trace-records/details/<<{__connect_contact_id_d}>> + CustomActionId: 6557c088-9a2f-4545-8df9-5a9948557beb + Name: Open ContactLens + Status: ENABLED + Trigger: DATA_POINT_MENU + - ActionOperations: + - NavigationOperation: + LocalNavigationConfiguration: + TargetSheetId: 04eae6b8-c27e-41db-abe1-1234d77c1bfb + - SetParametersOperation: + ParameterValueConfigurations: + - DestinationParameterName: contactId + Value: + SourceField: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.contact_id.8.1726187940966 + CustomActionId: 48c7521b-197b-41e7-86cf-8e5dd1f931d4 + Name: ContactSearch + Status: ENABLED + Trigger: DATA_POINT_MENU + - ActionOperations: + - FilterOperation: + SelectedFieldsConfiguration: + SelectedFields: + - 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723625387598 + - 5b28f552-94e2-4acd-9287-57bf209ac381.usage_start_date_time.9.1723627260069 + TargetVisualsConfiguration: + SameSheetTargetVisualConfiguration: + TargetVisuals: + - e8285af0-4b7f-4aa4-a221-8a5ba88e6950 + CustomActionId: 00ffc597-ea95-4c2b-8171-d4e4276e6190 + Name: LoadContactIDs + Status: ENABLED + Trigger: DATA_POINT_CLICK + ChartConfiguration: + FieldOptions: + CollapseStateOptions: + - State: COLLAPSED + Target: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723625387598 + - State: COLLAPSED + Target: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_start_date_time.9.1723627260069 + - State: EXPANDED + Target: + FieldDataPathValues: + - FieldId: 59a5c446-3149-41cb-b16c-76c271e49c92.0.1723625373705 + FieldValue: did-inbound-mins(telecom) + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_start_date_time.9.1723627260069 + FieldValue: '2024-08-13 00:00:00.000' + - State: EXPANDED + Target: + FieldDataPathValues: + - FieldId: 59a5c446-3149-41cb-b16c-76c271e49c92.0.1723625373705 + FieldValue: did-inbound-mins(telecom) + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_start_date_time.9.1723627260069 + FieldValue: '2024-08-19 00:00:00.000' + - State: EXPANDED + Target: + FieldDataPathValues: + - FieldId: 59a5c446-3149-41cb-b16c-76c271e49c92.0.1723625373705 + FieldValue: did-inbound-mins(telecom) + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_start_date_time.9.1723627260069 + FieldValue: '2024-10-08 00:00:00.000' + - State: EXPANDED + Target: + FieldDataPathValues: + - FieldId: 59a5c446-3149-41cb-b16c-76c271e49c92.0.1723625373705 + FieldValue: tollfree-inbound-mins(telecom) + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_start_date_time.9.1723627260069 + FieldValue: '2024-12-04 00:00:00.000' + DataPathOptions: + - DataPathList: + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723625387598 + FieldValue: country + Width: 150px + - DataPathList: + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_start_date_time.9.1723627260069 + FieldValue: usage_start_date_time + Width: 128px + - DataPathList: + - FieldId: 59a5c446-3149-41cb-b16c-76c271e49c92.0.1723625373705 + FieldValue: '#connect_usage_type_group' + Width: 124px + - DataPathList: + - FieldId: 2b5903b0-f5bd-44eb-9b0c-e06f38e880f6.9.1726184931441 + FieldValue: __avg_in_mins_contact + Width: 113px + - DataPathList: + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.5.1723625440815 + FieldValue: unblended_cost + Width: 91px + - DataPathList: + - FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.usage_quantity.8.1726182691672 + FieldValue: usage_quantity + Width: 87px + - DataPathList: + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.rate.6.1723625449458 + FieldValue: rate + Width: 73px + SelectedFieldOptions: + - CustomLabel: usage type + FieldId: 59a5c446-3149-41cb-b16c-76c271e49c92.0.1723625373705 + Visibility: VISIBLE + - CustomLabel: date + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_start_date_time.9.1723627260069 + Visibility: VISIBLE + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723625387598 + Visibility: VISIBLE + - CustomLabel: cost + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.5.1723625440815 + Visibility: VISIBLE + - CustomLabel: unit price + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.rate.6.1723625449458 + Visibility: VISIBLE + - CustomLabel: minutes + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.usage_quantity.8.1726182691672 + Visibility: VISIBLE + - CustomLabel: contact count + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.contact_id.8.1726187940966 + Visibility: VISIBLE + - CustomLabel: avg inbound minutes per contact + FieldId: 2b5903b0-f5bd-44eb-9b0c-e06f38e880f6.9.1726184931441 + Visibility: VISIBLE + FieldWells: + PivotTableAggregatedFieldWells: + Columns: [] + Rows: + - CategoricalDimensionField: + Column: + ColumnName: '#connect_usage_type_group' + DataSetIdentifier: resource_connect_view + FieldId: 59a5c446-3149-41cb-b16c-76c271e49c92.0.1723625373705 + - DateDimensionField: + Column: + ColumnName: usage_start_date_time + DataSetIdentifier: resource_connect_view + DateGranularity: DAY + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_start_date_time.9.1723627260069 + FormatConfiguration: + DateTimeFormat: 'MMM D, YYYY ' + NullValueFormatConfiguration: + NullString: 'null' + - CategoricalDimensionField: + Column: + ColumnName: country + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723625387598 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: unblended_cost + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.5.1723625440815 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 4 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: COMMA + Visibility: VISIBLE + Symbol: USD + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: AVERAGE + Column: + ColumnName: rate + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.rate.6.1723625449458 + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: usage_quantity + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.usage_quantity.8.1726182691672 + - CategoricalMeasureField: + AggregationFunction: COUNT + Column: + ColumnName: contact_id + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.contact_id.8.1726187940966 + - NumericalMeasureField: + Column: + ColumnName: __avg_in_mins_contact + DataSetIdentifier: resource_connect_view + FieldId: 2b5903b0-f5bd-44eb-9b0c-e06f38e880f6.9.1726184931441 + SortConfiguration: + FieldSortOptions: + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_start_date_time.9.1723627260069 + SortBy: + Field: + Direction: ASC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_start_date_time.9.1723627260069 + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723625387598 + SortBy: + Field: + Direction: DESC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.5.1723625440815 + TableOptions: + CellStyle: + HorizontalTextAlignment: LEFT + CollapsedRowDimensionsVisibility: VISIBLE + ColumnHeaderStyle: + Height: 68 + HorizontalTextAlignment: CENTER + ColumnNamesVisibility: VISIBLE + MetricPlacement: COLUMN + RowAlternateColorOptions: + Status: DISABLED + UsePrimaryBackgroundColor: ENABLED + RowFieldNamesStyle: + Height: 68 + HorizontalTextAlignment: CENTER + RowHeaderStyle: + HorizontalTextAlignment: LEFT + RowsLayout: TABULAR + SingleMetricVisibility: VISIBLE + ToggleButtonsVisibility: VISIBLE + TotalOptions: + ColumnTotalOptions: + Placement: END + TotalsVisibility: HIDDEN + RowSubtotalOptions: + CustomLabel: <<$aws:subtotalDimension>> Subtotal + MetricHeaderCellStyle: {} + StyleTargets: + - CellType: VALUE + - CellType: TOTAL + - CellType: METRIC_HEADER + TotalCellStyle: {} + TotalsVisibility: HIDDEN + ValueCellStyle: {} + RowTotalOptions: + Placement: AUTO + TotalsVisibility: VISIBLE + Subtitle: + FormatText: + RichText: |- + + 💡 + + Tip + + : Click on the country name to load correspondent contact IDs on the right table + + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + Daily Inbound Minutes Costs Aggregated by Country, Date and Contact ID + + Visibility: VISIBLE + VisualId: 862fa2cb-1843-40d5-845d-fdc72e221763 + - LineChartVisual: + Actions: + - ActionOperations: + - FilterOperation: + SelectedFieldsConfiguration: + SelectedFields: + - 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723640709524 + TargetVisualsConfiguration: + SameSheetTargetVisualConfiguration: + TargetVisuals: + - 276fbfec-44b3-4728-a058-fe690031d177 + - 862fa2cb-1843-40d5-845d-fdc72e221763 + CustomActionId: 93de386e-4370-48b1-9be4-dab236d705f5 + Name: Action 1 + Status: ENABLED + Trigger: DATA_POINT_CLICK + ChartConfiguration: + DataLabels: + Overlap: DISABLE_OVERLAP + Visibility: HIDDEN + DefaultSeriesSettings: + AxisBinding: PRIMARY_YAXIS + LineStyleSettings: + LineStyle: DASHED + LineWidth: 1px + MarkerStyleSettings: + MarkerSize: 4px + MarkerVisibility: VISIBLE + FieldWells: + LineChartAggregatedFieldWells: + Category: + - DateDimensionField: + Column: + ColumnName: usage_end_date_time + DataSetIdentifier: resource_connect_view + DateGranularity: HOUR + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_end_date_time.1.1723640704658 + FormatConfiguration: + DateTimeFormat: dd, MMM D, HH:mm + NullValueFormatConfiguration: + NullString: 'null' + HierarchyId: e96460e0-26b2-4431-8f43-e2eb56dbed26 + Colors: + - CategoricalDimensionField: + Column: + ColumnName: country + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723640709524 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: usage_quantity + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.usage_quantity.2.1726185077234 + Legend: + Title: + Visibility: HIDDEN + PrimaryYAxisDisplayOptions: + AxisOptions: + GridLineVisibility: VISIBLE + MissingDataConfigurations: + - TreatmentOption: SHOW_AS_BLANK + PrimaryYAxisLabelOptions: + Visibility: VISIBLE + SortConfiguration: + CategoryItemsLimitConfiguration: + OtherCategories: INCLUDE + CategorySort: + - FieldSort: + Direction: DESC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_end_date_time.1.1723640704658 + ColorItemsLimitConfiguration: + OtherCategories: INCLUDE + SmallMultiplesLimitConfiguration: + OtherCategories: INCLUDE + Tooltip: + FieldBasedTooltip: + AggregationVisibility: HIDDEN + TooltipFields: + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_end_date_time.1.1723640704658 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723640709524 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.usage_quantity.2.1726185077234 + Visibility: VISIBLE + TooltipTitleType: PRIMARY_VALUE + SelectedTooltipType: DETAILED + TooltipVisibility: VISIBLE + Type: LINE + XAxisDisplayOptions: + AxisLineVisibility: HIDDEN + ScrollbarOptions: + Visibility: VISIBLE + XAxisLabelOptions: + Visibility: HIDDEN + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: e96460e0-26b2-4431-8f43-e2eb56dbed26 + Subtitle: + FormatText: + RichText: "\n 💡\n \n\ + \ Tip:\n \n \_Click on country name to filter pivot table below\n\ + \
\n \u2139\uFE0F\ + \n \n Insight:\_\ + \n \n This\ + \ chart displays the number of inound minutes used per hour. Each data\ + \ point represents the inbound minutes usage in the preceding hour. For\ + \ example, the 100 minutes shown at 11:00 indicates there were 100 minutes\ + \ usage between 10:00 and 11:00.\n" + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + Hourly Inbound Minutes Distribution by Country - Last 16 Days + + Visibility: VISIBLE + VisualId: 12b518b1-92d2-404b-b137-2767a3b90a9b + - KPIVisual: + Actions: [] + ChartConfiguration: + FieldWells: + TargetValues: [] + TrendGroups: + - DateDimensionField: + Column: + ColumnName: usage_date + DataSetIdentifier: resource_connect_view + DateGranularity: WEEK + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.1.1723634250025 + HierarchyId: 00f6ffd7-6520-4a3f-aee3-fedfee848221 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: usage_quantity + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_quantity.0.1723634243372 + KPIOptions: + Comparison: + ComparisonMethod: PERCENT_DIFFERENCE + PrimaryValueDisplayType: ACTUAL + PrimaryValueFontConfiguration: + FontColor: '#33AEB1' + SecondaryValueFontConfiguration: + FontSize: + Relative: EXTRA_LARGE + Sparkline: + TooltipVisibility: HIDDEN + Type: AREA + Visibility: VISIBLE + VisualLayoutOptions: + StandardLayout: + Type: VERTICAL + SortConfiguration: + TrendGroupSort: + - FieldSort: + Direction: DESC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.1.1723634250025 + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 00f6ffd7-6520-4a3f-aee3-fedfee848221 + ConditionalFormatting: + ConditionalFormattingOptions: + - ComparisonValue: + TextColor: + Solid: + Color: '#2CAD00' + Expression: percentDifference(SUM({usage_quantity}),[SUM({usage_quantity}) + DESC],1,[]) > 0.0 + - ComparisonValue: + TextColor: + Solid: + Color: '#DE3B00' + Expression: percentDifference(SUM({usage_quantity}),[SUM({usage_quantity}) + DESC],1,[]) < 0.0 + - ComparisonValue: + Icon: + CustomCondition: + Color: '#2CAD00' + Expression: percentDifference(SUM({usage_quantity}),[SUM({usage_quantity}) + DESC],1,[]) > 0.0 + IconOptions: + Icon: CARET_UP + - ComparisonValue: + Icon: + CustomCondition: + Color: '#DE3B00' + Expression: percentDifference(SUM({usage_quantity}),[SUM({usage_quantity}) + DESC],1,[]) < 0.0 + IconOptions: + Icon: CARET_DOWN + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + + Daily Outbound Minutes Usage + + + Visibility: VISIBLE + VisualId: a89acbd5-9f3b-4a51-84a2-27e82c21a26c + - KPIVisual: + Actions: [] + ChartConfiguration: + FieldWells: + TargetValues: [] + TrendGroups: + - DateDimensionField: + Column: + ColumnName: usage_date + DataSetIdentifier: resource_connect_view + DateGranularity: DAY + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.1.1723634421977 + HierarchyId: 644ccc7d-21cd-4887-80de-a9acb5d91a17 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: unblended_cost + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.0.1723634415512 + KPIOptions: + Comparison: + ComparisonMethod: PERCENT_DIFFERENCE + PrimaryValueDisplayType: ACTUAL + PrimaryValueFontConfiguration: + FontColor: '#33AEB1' + SecondaryValueFontConfiguration: + FontSize: + Relative: EXTRA_LARGE + Sparkline: + TooltipVisibility: HIDDEN + Type: AREA + Visibility: VISIBLE + VisualLayoutOptions: + StandardLayout: + Type: VERTICAL + SortConfiguration: + TrendGroupSort: + - FieldSort: + Direction: DESC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.1.1723634421977 + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 644ccc7d-21cd-4887-80de-a9acb5d91a17 + ConditionalFormatting: + ConditionalFormattingOptions: + - ComparisonValue: + TextColor: + Solid: + Color: '#2CAD00' + Expression: percentDifference(SUM({unblended_cost}),[SUM({unblended_cost}) + DESC],1,[]) > 0.0 + - ComparisonValue: + TextColor: + Solid: + Color: '#DE3B00' + Expression: percentDifference(SUM({unblended_cost}),[SUM({unblended_cost}) + DESC],1,[]) < 0.0 + - ComparisonValue: + Icon: + CustomCondition: + Color: '#2CAD00' + Expression: percentDifference(SUM({unblended_cost}),[SUM({unblended_cost}) + DESC],1,[]) > 0.0 + IconOptions: + Icon: CARET_UP + - ComparisonValue: + Icon: + CustomCondition: + Color: '#DE3B00' + Expression: percentDifference(SUM({unblended_cost}),[SUM({unblended_cost}) + DESC],1,[]) < 0.0 + IconOptions: + Icon: CARET_DOWN + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + + Daily Outbound Minutes Costs + + + Visibility: VISIBLE + VisualId: 62f7948a-7cb8-43f1-a838-07f0f8ad2be5 + - TableVisual: + Actions: + - ActionOperations: + - NavigationOperation: + LocalNavigationConfiguration: + TargetSheetId: 04eae6b8-c27e-41db-abe1-1234d77c1bfb + - SetParametersOperation: + ParameterValueConfigurations: + - DestinationParameterName: contactId + Value: + SourceField: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.contact_id.0.1726188044391 + CustomActionId: 7967bc83-fccb-4696-acc9-3a45e13f7f61 + Name: Open Contact Details + Status: ENABLED + Trigger: DATA_POINT_MENU + - ActionOperations: + - URLOperation: + URLTarget: NEW_TAB + URLTemplate: https:///contact-trace-records/details/<> + CustomActionId: 65b8d7eb-43ed-4110-9c8f-13bafbdde0b2 + Name: Open Contact Lens + Status: ENABLED + Trigger: DATA_POINT_MENU + ChartConfiguration: + FieldOptions: + Order: [] + SelectedFieldOptions: + - CustomLabel: hour interval + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.contact_end_date_time.4.1726188271139 + Width: 104px + - FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.country.5.1726188708720 + Width: 119px + - CustomLabel: contact ID + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.contact_id.0.1726188044391 + Width: 94px + - CustomLabel: call type + FieldId: ebb2545d-1e92-43ae-b18a-fafd56214121.6.1726189135675 + - CustomLabel: duration hh:mm:ss + FieldId: 55543abf-b456-4c97-8d7c-fa293000344d.1.1726188071022 + Width: 77px + - CustomLabel: cost + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.unblended_cost.3.1726188089806 + Width: 67px + - CustomLabel: minutes + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.usage_quantity.6.1726226605549 + FieldWells: + TableAggregatedFieldWells: + GroupBy: + - DateDimensionField: + Column: + ColumnName: contact_end_date_time [contact_summary] + DataSetIdentifier: resource_connect_view + DateGranularity: HOUR + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.contact_end_date_time.4.1726188271139 + FormatConfiguration: + DateTimeFormat: MMM D, H:mm + NullValueFormatConfiguration: + NullString: 'null' + - CategoricalDimensionField: + Column: + ColumnName: country + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.country.5.1726188708720 + - CategoricalDimensionField: + Column: + ColumnName: contact_id + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.contact_id.0.1726188044391 + - CategoricalDimensionField: + Column: + ColumnName: __call_type + DataSetIdentifier: resource_connect_view + FieldId: ebb2545d-1e92-43ae-b18a-fafd56214121.6.1726189135675 + - CategoricalDimensionField: + Column: + ColumnName: '#duration_hh:mm:ss' + DataSetIdentifier: resource_connect_view + FieldId: 55543abf-b456-4c97-8d7c-fa293000344d.1.1726188071022 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: unblended_cost + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.unblended_cost.3.1726188089806 + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: usage_quantity + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.usage_quantity.6.1726226605549 + SortConfiguration: + RowSort: + - FieldSort: + Direction: DESC + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.unblended_cost.3.1726188089806 + TableOptions: + CellStyle: + Height: 25 + HorizontalTextAlignment: LEFT + HeaderStyle: + Height: 25 + HorizontalTextAlignment: CENTER + TextWrap: WRAP + Subtitle: + FormatText: + RichText: "\n 💡\n \n\ + \ Tip:\n \n \_Right-click on contact id to open it in Contact Lens portal or\ + \ Contact Search tab\n" + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + Inbound Minutes Usage by Country & Contact ID + + Visibility: VISIBLE + VisualId: e8285af0-4b7f-4aa4-a221-8a5ba88e6950 + - ContentType: INTERACTIVE + FilterControls: + - Dropdown: + DisplayOptions: + SelectAllOptions: + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + FilterControlId: a417a7ee-3496-432b-96c8-0c7bf25ef0b0 + SourceFilterId: 39b92194-f1d7-4307-9966-03e7d3599cc9 + Title: Connect Instance Name filter + Type: MULTI_SELECT + Layouts: + - Configuration: + GridLayout: + CanvasSizeOptions: + ScreenCanvasSizeOptions: + OptimizedViewPortWidth: 1600px + ResizeOption: FIXED + Elements: + - ColumnIndex: 0 + ColumnSpan: 24 + ElementId: 7bbe7c68-c998-4ddc-b14c-7c8c47355847 + ElementType: TEXT_BOX + RowIndex: 0 + RowSpan: 2 + - ColumnIndex: 24 + ColumnSpan: 12 + ElementId: a417a7ee-3496-432b-96c8-0c7bf25ef0b0 + ElementType: FILTER_CONTROL + RowIndex: 0 + RowSpan: 2 + - ColumnIndex: 0 + ColumnSpan: 6 + ElementId: 01a68935-179a-47b4-ae2e-71276816349e + ElementType: VISUAL + RowIndex: 2 + RowSpan: 6 + - ColumnIndex: 6 + ColumnSpan: 6 + ElementId: 5aa280ed-e1d1-4aa9-bcb0-a667e8ed90a5 + ElementType: VISUAL + RowIndex: 2 + RowSpan: 6 + - ColumnIndex: 12 + ColumnSpan: 6 + ElementId: 8660d2eb-2d88-4aec-89fd-7d5a011a7e9f + ElementType: VISUAL + RowIndex: 2 + RowSpan: 6 + - ColumnIndex: 18 + ColumnSpan: 6 + ElementId: 1ec2d279-7cf2-4dd7-bab0-b2f9aa883b1e + ElementType: VISUAL + RowIndex: 2 + RowSpan: 6 + - ColumnIndex: 24 + ColumnSpan: 6 + ElementId: abc4351d-1810-4421-bfb8-355b4932a206 + ElementType: VISUAL + RowIndex: 2 + RowSpan: 6 + - ColumnIndex: 30 + ColumnSpan: 6 + ElementId: 70498948-ec24-41f6-bca9-37573c45ceec + ElementType: TEXT_BOX + RowIndex: 2 + RowSpan: 6 + - ColumnIndex: 0 + ColumnSpan: 16 + ElementId: 35e721db-7d83-4596-8fe3-694819d82ace + ElementType: VISUAL + RowIndex: 8 + RowSpan: 8 + - ColumnIndex: 16 + ColumnSpan: 10 + ElementId: 1f459441-1746-4a01-a038-ad5a134ba5e9 + ElementType: VISUAL + RowIndex: 8 + RowSpan: 8 + - ColumnIndex: 26 + ColumnSpan: 10 + ElementId: e74704b1-8526-46e9-89ef-ecd894eaf2cd + ElementType: VISUAL + RowIndex: 8 + RowSpan: 8 + - ColumnIndex: 0 + ColumnSpan: 18 + ElementId: ee8394e9-cc2a-4849-a71a-ff48aae57c62 + ElementType: VISUAL + RowIndex: 16 + RowSpan: 12 + - ColumnIndex: 18 + ColumnSpan: 18 + ElementId: 95e177be-0976-4d20-85ab-19ce2db68f02 + ElementType: VISUAL + RowIndex: 16 + RowSpan: 12 + - ColumnIndex: 0 + ColumnSpan: 36 + ElementId: d4c2328d-3fc0-4803-a066-11f6a52894c3 + ElementType: VISUAL + RowIndex: 28 + RowSpan: 6 + - ColumnIndex: 0 + ColumnSpan: 18 + ElementId: 475f49d5-2daa-4d95-b3d7-e81c3a916f8a + ElementType: VISUAL + RowIndex: 34 + RowSpan: 12 + - ColumnIndex: 18 + ColumnSpan: 18 + ElementId: d9ff6841-f50c-4ef4-99c5-04f3f211493b + ElementType: VISUAL + RowIndex: 34 + RowSpan: 12 + - ColumnIndex: 0 + ColumnSpan: 18 + ElementId: d5c328e0-da10-40b7-8818-37d40e78db6c + ElementType: VISUAL + RowIndex: 46 + RowSpan: 14 + - ColumnIndex: 18 + ColumnSpan: 18 + ElementId: 31afa38d-f359-4942-8d05-76e2bb92ab7f + ElementType: VISUAL + RowIndex: 46 + RowSpan: 14 + - ColumnIndex: 0 + ColumnSpan: 36 + ElementId: 73177ab2-448b-4df2-8b20-2976c1d8e355 + ElementType: VISUAL + RowIndex: 60 + RowSpan: 6 + - ColumnIndex: 0 + ColumnSpan: 36 + ElementId: 0e00e0e8-f4a7-4f91-b59c-9df0aa77b623 + ElementType: TEXT_BOX + RowIndex: 66 + RowSpan: 1 + Name: Call Details + ParameterControls: + - Dropdown: + CascadingControlConfiguration: + SourceControls: + - ColumnToMatch: + ColumnName: payer_account_id + DataSetIdentifier: summary_view + SourceSheetControlId: 15800e6a-48cb-486b-982a-67109d54c03b + DisplayOptions: + InfoIconLabelOptions: + Visibility: HIDDEN + SelectAllOptions: + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + ParameterControlId: 27f966fc-ed2f-449f-9275-04d41c437a28 + SelectableValues: + LinkToDataSetColumn: + ColumnName: account_id + DataSetIdentifier: summary_view + SourceParameterName: accountId + Title: Account Id + Type: MULTI_SELECT + - Dropdown: + CascadingControlConfiguration: + SourceControls: + - ColumnToMatch: + ColumnName: account_id + DataSetIdentifier: summary_view + SourceSheetControlId: 27f966fc-ed2f-449f-9275-04d41c437a28 + - ColumnToMatch: + ColumnName: payer_account_id + DataSetIdentifier: summary_view + SourceSheetControlId: 15800e6a-48cb-486b-982a-67109d54c03b + DisplayOptions: + InfoIconLabelOptions: + Visibility: HIDDEN + SelectAllOptions: + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + ParameterControlId: bc30e665-06cf-4cc0-9514-5687b3b4ad72 + SelectableValues: + LinkToDataSetColumn: + ColumnName: account_name + DataSetIdentifier: summary_view + SourceParameterName: accountName + Title: Account Name + Type: MULTI_SELECT + - Dropdown: + DisplayOptions: + InfoIconLabelOptions: + Visibility: HIDDEN + SelectAllOptions: + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + ParameterControlId: d5ae2551-7471-4cf9-8b69-403b4d14e0da + SelectableValues: + LinkToDataSetColumn: + ColumnName: region + DataSetIdentifier: summary_view + SourceParameterName: region + Title: Region + Type: MULTI_SELECT + - Dropdown: + DisplayOptions: + SelectAllOptions: + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + ParameterControlId: 1db462f4-3c46-430c-b29c-03c74b47bfe3 + SelectableValues: + LinkToDataSetColumn: + ColumnName: country + DataSetIdentifier: resource_connect_view + SourceParameterName: country + Title: Country + Type: MULTI_SELECT + - Dropdown: + DisplayOptions: + SelectAllOptions: + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + ParameterControlId: 15800e6a-48cb-486b-982a-67109d54c03b + SelectableValues: + LinkToDataSetColumn: + ColumnName: payer_account_id + DataSetIdentifier: summary_view + SourceParameterName: payerId + Title: Payer Id + Type: MULTI_SELECT + SheetControlLayouts: + - Configuration: + GridLayout: + Elements: + - ColumnIndex: 0 + ColumnSpan: 2 + ElementId: 15800e6a-48cb-486b-982a-67109d54c03b + ElementType: PARAMETER_CONTROL + RowIndex: 0 + RowSpan: 1 + - ColumnIndex: 2 + ColumnSpan: 3 + ElementId: 27f966fc-ed2f-449f-9275-04d41c437a28 + ElementType: PARAMETER_CONTROL + RowIndex: 0 + RowSpan: 1 + - ColumnIndex: 5 + ColumnSpan: 3 + ElementId: bc30e665-06cf-4cc0-9514-5687b3b4ad72 + ElementType: PARAMETER_CONTROL + RowIndex: 0 + RowSpan: 1 + - ColumnIndex: 8 + ColumnSpan: 3 + ElementId: d5ae2551-7471-4cf9-8b69-403b4d14e0da + ElementType: PARAMETER_CONTROL + RowIndex: 0 + RowSpan: 1 + - ColumnIndex: 0 + ColumnSpan: 3 + ElementId: 1db462f4-3c46-430c-b29c-03c74b47bfe3 + ElementType: PARAMETER_CONTROL + RowIndex: 1 + RowSpan: 1 + SheetId: ceefb5ea-5297-4683-8015-3a05935dd9c0 + TextBoxes: + - Content: |- + + + Call Details + +
+ provides details on connect contacts in last 30 days + + SheetTextBoxId: 7bbe7c68-c998-4ddc-b14c-7c8c47355847 + - Content: "\n \n 👋 If you wish to provide a feedback or report an error please email:\_\ + \n \n cloud-intelligence-dashboards-amazon-connect@amazon.com\n\ + \ \n \n
\n \n" + SheetTextBoxId: 0e00e0e8-f4a7-4f91-b59c-9df0aa77b623 + - Content: "\n \u2139\uFE0F\n Info:\_\n An\_\n \n \n inout\n \n\ + \ \n \_call involves both inbound and outbound telecom minutes. This could\ + \ be a redirected, transferred, or conferenced call. To verify the exact call\ + \ type, check the Connect reporting by contact ID.\_\n \n \n \_\_\_\_\n \ + \ \n \n
\n \n \n \_\_\_Single-leg\n \n \n\ + \ \_contacts\ + \ may appear when a number is not linked to a flow, and only the telecom leg\ + \ is charged, or when an outbound call initiated by an agent fails to establish,\ + \ and only the internal leg is charged.\n" + SheetTextBoxId: 70498948-ec24-41f6-bca9-37573c45ceec + Visuals: + - PivotTableVisual: + Actions: + - ActionOperations: + - URLOperation: + URLTarget: NEW_TAB + URLTemplate: https:///contact-trace-records/details/<<{__connect_contact_id_d}>> + CustomActionId: de5dc38d-97d8-4a03-b92b-df7cf7c081dc + Name: Open ContactLens + Status: ENABLED + Trigger: DATA_POINT_CLICK + ChartConfiguration: + FieldOptions: + DataPathOptions: + - DataPathList: + - FieldId: a8e646ed-97f9-4add-826e-c13e34939faf.0.1723652783357 + FieldValue: contact_id + Width: 283px + - DataPathList: + - FieldId: 59a5c446-3149-41cb-b16c-76c271e49c92.3.1723652806033 + FieldValue: '#connect_usage_type_group' + Width: 232px + - DataPathList: + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.location.2.1723652796707 + FieldValue: location + Width: 119px + - DataPathList: + - FieldId: f481fda2-0baa-4ac8-8489-0ef1ea451f8b.11.1725627312336 + FieldValue: __call_type + Width: 113px + - DataPathList: + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.1.1723652790018 + FieldValue: usage_date + Width: 113px + - DataPathList: + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.4.1723652813481 + FieldValue: country + Width: 93px + - DataPathList: + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.rate.7.1723652844984 + FieldValue: rate + Width: 84px + - DataPathList: + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.6.1723652837991 + FieldValue: unblended_cost + Width: 61px + SelectedFieldOptions: + - CustomLabel: contact ID + FieldId: a8e646ed-97f9-4add-826e-c13e34939faf.0.1723652783357 + Visibility: VISIBLE + - CustomLabel: region + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.location.2.1723652796707 + Visibility: VISIBLE + - CustomLabel: date + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.1.1723652790018 + Visibility: VISIBLE + - CustomLabel: start hour + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.contact_start_date_time.11.1734521480958 + Visibility: VISIBLE + - CustomLabel: call type + FieldId: f481fda2-0baa-4ac8-8489-0ef1ea451f8b.11.1725627312336 + Visibility: VISIBLE + - CustomLabel: usage type group + FieldId: 59a5c446-3149-41cb-b16c-76c271e49c92.3.1723652806033 + Visibility: VISIBLE + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.4.1723652813481 + Visibility: VISIBLE + - CustomLabel: duration hh:mm:ss + FieldId: 8881d098-ecfd-47f9-9c12-cf58f1b9bcd8.5.1723652824529 + Visibility: VISIBLE + - CustomLabel: cost + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.6.1723652837991 + Visibility: VISIBLE + - CustomLabel: unit price + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.rate.7.1723652844984 + Visibility: VISIBLE + - FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.usage_quantity.11.1725615146998 + Visibility: VISIBLE + FieldWells: + PivotTableAggregatedFieldWells: + Columns: [] + Rows: + - CategoricalDimensionField: + Column: + ColumnName: contact_id + DataSetIdentifier: resource_connect_view + FieldId: a8e646ed-97f9-4add-826e-c13e34939faf.0.1723652783357 + - CategoricalDimensionField: + Column: + ColumnName: location + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.location.2.1723652796707 + - DateDimensionField: + Column: + ColumnName: usage_date + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.1.1723652790018 + - DateDimensionField: + Column: + ColumnName: contact_start_date_time [contact_summary] + DataSetIdentifier: resource_connect_view + DateGranularity: HOUR + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.contact_start_date_time.11.1734521480958 + FormatConfiguration: + DateTimeFormat: HH:00 + NullValueFormatConfiguration: + NullString: 'null' + - CategoricalDimensionField: + Column: + ColumnName: __call_type + DataSetIdentifier: resource_connect_view + FieldId: f481fda2-0baa-4ac8-8489-0ef1ea451f8b.11.1725627312336 + - CategoricalDimensionField: + Column: + ColumnName: '#connect_usage_type_group' + DataSetIdentifier: resource_connect_view + FieldId: 59a5c446-3149-41cb-b16c-76c271e49c92.3.1723652806033 + - CategoricalDimensionField: + Column: + ColumnName: country + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.4.1723652813481 + - CategoricalDimensionField: + Column: + ColumnName: '#duration_hh:mm:ss' + DataSetIdentifier: resource_connect_view + FieldId: 8881d098-ecfd-47f9-9c12-cf58f1b9bcd8.5.1723652824529 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: unblended_cost + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.6.1723652837991 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 3 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: COMMA + Visibility: VISIBLE + Symbol: USD + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: AVERAGE + Column: + ColumnName: rate + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.rate.7.1723652844984 + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: usage_quantity + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.usage_quantity.11.1725615146998 + FormatConfiguration: + FormatConfiguration: + NumberDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 4 + NullValueFormatConfiguration: + NullString: 'null' + SortConfiguration: + FieldSortOptions: + - FieldId: a8e646ed-97f9-4add-826e-c13e34939faf.0.1723652783357 + SortBy: + Field: + Direction: DESC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.6.1723652837991 + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.location.2.1723652796707 + SortBy: + Field: + Direction: DESC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.6.1723652837991 + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.1.1723652790018 + SortBy: + Field: + Direction: DESC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.6.1723652837991 + - FieldId: 59a5c446-3149-41cb-b16c-76c271e49c92.3.1723652806033 + SortBy: + Field: + Direction: ASC + FieldId: 59a5c446-3149-41cb-b16c-76c271e49c92.3.1723652806033 + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.4.1723652813481 + SortBy: + Field: + Direction: DESC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.6.1723652837991 + TableOptions: + CellStyle: {} + CollapsedRowDimensionsVisibility: HIDDEN + ColumnHeaderStyle: {} + RowAlternateColorOptions: + Status: DISABLED + UsePrimaryBackgroundColor: ENABLED + RowFieldNamesStyle: {} + RowsLayout: TABULAR + TotalOptions: + ColumnTotalOptions: + Placement: END + RowSubtotalOptions: + CustomLabel: Contact Total + FieldLevel: CUSTOM + FieldLevelOptions: + - FieldId: a8e646ed-97f9-4add-826e-c13e34939faf.0.1723652783357 + MetricHeaderCellStyle: + BackgroundColor: '#C6F0D7' + FontConfiguration: + FontColor: '#0251D3' + StyleTargets: + - CellType: VALUE + - CellType: TOTAL + - CellType: METRIC_HEADER + TotalCellStyle: + BackgroundColor: '#C6F0D7' + FontConfiguration: + FontColor: '#0251D3' + TotalsVisibility: VISIBLE + ValueCellStyle: + BackgroundColor: '#C6F0D7' + FontConfiguration: + FontColor: '#0251D3' + RowTotalOptions: + Placement: AUTO + Subtitle: + FormatText: + RichText: "\n 💡\n \n\ + \ Tip:\_\n \n if no data loaded reset filter on top right of this chart\_\n\ + " + Visibility: VISIBLE + Title: + FormatText: + RichText: Call Details + Visibility: VISIBLE + VisualId: 73177ab2-448b-4df2-8b20-2976c1d8e355 + - KPIVisual: + Actions: [] + ChartConfiguration: + FieldWells: + TargetValues: [] + TrendGroups: + - DateDimensionField: + Column: + ColumnName: usage_date + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.usage_date.1.1724184433100 + HierarchyId: 199f0134-2694-4345-b8ed-01a48968b746 + Values: + - CategoricalMeasureField: + AggregationFunction: DISTINCT_COUNT + Column: + ColumnName: contact_id + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.contact_id.0.1724184412833 + KPIOptions: + Comparison: + ComparisonMethod: PERCENT_DIFFERENCE + PrimaryValueDisplayType: ACTUAL + PrimaryValueFontConfiguration: + FontColor: '#212121' + FontSize: + Relative: MEDIUM + SecondaryValueFontConfiguration: + FontSize: + Relative: EXTRA_LARGE + Sparkline: + TooltipVisibility: VISIBLE + Type: AREA + Visibility: VISIBLE + VisualLayoutOptions: + StandardLayout: + Type: VERTICAL + SortConfiguration: + TrendGroupSort: + - FieldSort: + Direction: DESC + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.usage_date.1.1724184433100 + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 199f0134-2694-4345-b8ed-01a48968b746 + ConditionalFormatting: + ConditionalFormattingOptions: + - ComparisonValue: + TextColor: + Solid: + Color: '#2CAD00' + Expression: percentDifference(DISTINCT_COUNT({contact_id}),[DISTINCT_COUNT({contact_id}) + DESC],1,[]) > 0.0 + - ComparisonValue: + TextColor: + Solid: + Color: '#DE3B00' + Expression: percentDifference(DISTINCT_COUNT({contact_id}),[DISTINCT_COUNT({contact_id}) + DESC],1,[]) < 0.0 + - ComparisonValue: + Icon: + CustomCondition: + Color: '#2CAD00' + Expression: percentDifference(DISTINCT_COUNT({contact_id}),[DISTINCT_COUNT({contact_id}) + DESC],1,[]) > 0.0 + IconOptions: + Icon: CARET_UP + - ComparisonValue: + Icon: + CustomCondition: + Color: '#DE3B00' + Expression: percentDifference(DISTINCT_COUNT({contact_id}),[DISTINCT_COUNT({contact_id}) + DESC],1,[]) < 0.0 + IconOptions: + Icon: CARET_DOWN + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + + Daily single leg calls + + + Visibility: VISIBLE + VisualId: abc4351d-1810-4421-bfb8-355b4932a206 + - KPIVisual: + Actions: [] + ChartConfiguration: + FieldWells: + TargetValues: [] + TrendGroups: + - DateDimensionField: + Column: + ColumnName: usage_date + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.usage_date.1.1724184433100 + HierarchyId: 1b60d6bb-7157-4637-afbc-621e8a2de476 + Values: + - CategoricalMeasureField: + AggregationFunction: DISTINCT_COUNT + Column: + ColumnName: contact_id + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.contact_id.0.1724184412833 + KPIOptions: + Comparison: + ComparisonMethod: PERCENT_DIFFERENCE + PrimaryValueDisplayType: ACTUAL + PrimaryValueFontConfiguration: + FontColor: '#212121' + FontSize: + Relative: MEDIUM + SecondaryValueFontConfiguration: + FontSize: + Relative: EXTRA_LARGE + Sparkline: + TooltipVisibility: VISIBLE + Type: AREA + Visibility: VISIBLE + VisualLayoutOptions: + StandardLayout: + Type: VERTICAL + SortConfiguration: + TrendGroupSort: + - FieldSort: + Direction: DESC + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.usage_date.1.1724184433100 + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 1b60d6bb-7157-4637-afbc-621e8a2de476 + ConditionalFormatting: + ConditionalFormattingOptions: + - ComparisonValue: + TextColor: + Solid: + Color: '#2CAD00' + Expression: percentDifference(DISTINCT_COUNT({contact_id}),[DISTINCT_COUNT({contact_id}) + DESC],1,[]) > 0.0 + - ComparisonValue: + TextColor: + Solid: + Color: '#DE3B00' + Expression: percentDifference(DISTINCT_COUNT({contact_id}),[DISTINCT_COUNT({contact_id}) + DESC],1,[]) < 0.0 + - ComparisonValue: + Icon: + CustomCondition: + Color: '#2CAD00' + Expression: percentDifference(DISTINCT_COUNT({contact_id}),[DISTINCT_COUNT({contact_id}) + DESC],1,[]) > 0.0 + IconOptions: + Icon: CARET_UP + - ComparisonValue: + Icon: + CustomCondition: + Color: '#DE3B00' + Expression: percentDifference(DISTINCT_COUNT({contact_id}),[DISTINCT_COUNT({contact_id}) + DESC],1,[]) < 0.0 + IconOptions: + Icon: CARET_DOWN + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + + Daily inout calls + + + Visibility: VISIBLE + VisualId: 1ec2d279-7cf2-4dd7-bab0-b2f9aa883b1e + - KPIVisual: + Actions: [] + ChartConfiguration: + FieldWells: + TargetValues: [] + TrendGroups: + - DateDimensionField: + Column: + ColumnName: usage_date + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.usage_date.1.1724184433100 + HierarchyId: 98cb404d-ce2b-4aaa-9fb3-33115abd7316 + Values: + - CategoricalMeasureField: + AggregationFunction: DISTINCT_COUNT + Column: + ColumnName: contact_id + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.contact_id.0.1724184412833 + KPIOptions: + Comparison: + ComparisonMethod: PERCENT_DIFFERENCE + PrimaryValueDisplayType: ACTUAL + PrimaryValueFontConfiguration: + FontColor: '#212121' + FontSize: + Relative: MEDIUM + SecondaryValueFontConfiguration: + FontSize: + Relative: EXTRA_LARGE + Sparkline: + TooltipVisibility: VISIBLE + Type: AREA + Visibility: VISIBLE + VisualLayoutOptions: + StandardLayout: + Type: VERTICAL + SortConfiguration: + TrendGroupSort: + - FieldSort: + Direction: DESC + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.usage_date.1.1724184433100 + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 98cb404d-ce2b-4aaa-9fb3-33115abd7316 + ConditionalFormatting: + ConditionalFormattingOptions: + - ComparisonValue: + TextColor: + Solid: + Color: '#2CAD00' + Expression: percentDifference(DISTINCT_COUNT({contact_id}),[DISTINCT_COUNT({contact_id}) + DESC],1,[]) > 0.0 + - ComparisonValue: + TextColor: + Solid: + Color: '#DE3B00' + Expression: percentDifference(DISTINCT_COUNT({contact_id}),[DISTINCT_COUNT({contact_id}) + DESC],1,[]) < 0.0 + - ComparisonValue: + Icon: + CustomCondition: + Color: '#2CAD00' + Expression: percentDifference(DISTINCT_COUNT({contact_id}),[DISTINCT_COUNT({contact_id}) + DESC],1,[]) > 0.0 + IconOptions: + Icon: CARET_UP + - ComparisonValue: + Icon: + CustomCondition: + Color: '#DE3B00' + Expression: percentDifference(DISTINCT_COUNT({contact_id}),[DISTINCT_COUNT({contact_id}) + DESC],1,[]) < 0.0 + IconOptions: + Icon: CARET_DOWN + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + + Daily outbound calls + + + Visibility: VISIBLE + VisualId: 8660d2eb-2d88-4aec-89fd-7d5a011a7e9f + - KPIVisual: + Actions: [] + ChartConfiguration: + FieldWells: + TargetValues: [] + TrendGroups: + - DateDimensionField: + Column: + ColumnName: usage_date + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.usage_date.1.1724184433100 + HierarchyId: b4e4a2c8-1103-463d-8849-77906bd1d1d2 + Values: + - CategoricalMeasureField: + AggregationFunction: DISTINCT_COUNT + Column: + ColumnName: contact_id + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.contact_id.0.1724184412833 + KPIOptions: + Comparison: + ComparisonMethod: PERCENT_DIFFERENCE + PrimaryValueDisplayType: ACTUAL + PrimaryValueFontConfiguration: + FontColor: '#212121' + FontSize: + Relative: MEDIUM + SecondaryValueFontConfiguration: + FontSize: + Relative: EXTRA_LARGE + Sparkline: + TooltipVisibility: VISIBLE + Type: AREA + Visibility: VISIBLE + VisualLayoutOptions: + StandardLayout: + Type: VERTICAL + SortConfiguration: + TrendGroupSort: + - FieldSort: + Direction: DESC + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.usage_date.1.1724184433100 + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: b4e4a2c8-1103-463d-8849-77906bd1d1d2 + ConditionalFormatting: + ConditionalFormattingOptions: + - ComparisonValue: + TextColor: + Solid: + Color: '#2CAD00' + Expression: percentDifference(DISTINCT_COUNT({contact_id}),[DISTINCT_COUNT({contact_id}) + DESC],1,[]) > 0.0 + - ComparisonValue: + TextColor: + Solid: + Color: '#DE3B00' + Expression: percentDifference(DISTINCT_COUNT({contact_id}),[DISTINCT_COUNT({contact_id}) + DESC],1,[]) < 0.0 + - ComparisonValue: + Icon: + CustomCondition: + Color: '#2CAD00' + Expression: percentDifference(DISTINCT_COUNT({contact_id}),[DISTINCT_COUNT({contact_id}) + DESC],1,[]) > 0.0 + IconOptions: + Icon: CARET_UP + - ComparisonValue: + Icon: + CustomCondition: + Color: '#DE3B00' + Expression: percentDifference(DISTINCT_COUNT({contact_id}),[DISTINCT_COUNT({contact_id}) + DESC],1,[]) < 0.0 + IconOptions: + Icon: CARET_DOWN + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + + Daily inbound calls + + + Visibility: VISIBLE + VisualId: 5aa280ed-e1d1-4aa9-bcb0-a667e8ed90a5 + - BarChartVisual: + Actions: + - ActionOperations: + - FilterOperation: + SelectedFieldsConfiguration: + SelectedFields: + - a8e646ed-97f9-4add-826e-c13e34939faf.0.1723644840588 + TargetVisualsConfiguration: + SameSheetTargetVisualConfiguration: + TargetVisualOptions: ALL_VISUALS + CustomActionId: d5c5b137-33f5-46c2-839c-4a9e7d0053aa + Name: Action 1 + Status: ENABLED + Trigger: DATA_POINT_CLICK + ChartConfiguration: + BarsArrangement: STACKED + CategoryAxis: + AxisLineVisibility: HIDDEN + ScrollbarOptions: + Visibility: VISIBLE + VisibleRange: + PercentRange: + From: 0.0 + To: 100.0 + TickLabelOptions: + LabelOptions: + Visibility: VISIBLE + CategoryLabelOptions: + AxisLabelOptions: + - ApplyTo: + Column: + ColumnName: contact_id + DataSetIdentifier: resource_connect_view + FieldId: a8e646ed-97f9-4add-826e-c13e34939faf.0.1723644840588 + CustomLabel: Contact ID + SortIconVisibility: HIDDEN + DataLabels: + Overlap: DISABLE_OVERLAP + Visibility: VISIBLE + FieldWells: + BarChartAggregatedFieldWells: + Category: + - CategoricalDimensionField: + Column: + ColumnName: contact_id + DataSetIdentifier: resource_connect_view + FieldId: a8e646ed-97f9-4add-826e-c13e34939faf.0.1723644840588 + Colors: + - CategoricalDimensionField: + Column: + ColumnName: '#connect_usage_type_group' + DataSetIdentifier: resource_connect_view + FieldId: a3954c35-8e29-453e-b6c4-f1c80a6a013f.2.1734101413980 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: MAX + Column: + ColumnName: usage_quantity + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_quantity.2.1723646931092 + Legend: + Title: + Visibility: HIDDEN + Width: 218px + Orientation: HORIZONTAL + SortConfiguration: + CategoryItemsLimit: + OtherCategories: EXCLUDE + CategorySort: + - FieldSort: + Direction: DESC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_quantity.2.1723646931092 + ColorItemsLimit: + OtherCategories: EXCLUDE + SmallMultiplesLimitConfiguration: + OtherCategories: EXCLUDE + Tooltip: + FieldBasedTooltip: + AggregationVisibility: HIDDEN + TooltipFields: + - FieldTooltipItem: + FieldId: a8e646ed-97f9-4add-826e-c13e34939faf.0.1723644840588 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_quantity.2.1723646931092 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: a3954c35-8e29-453e-b6c4-f1c80a6a013f.2.1734101413980 + Visibility: VISIBLE + TooltipTitleType: PRIMARY_VALUE + SelectedTooltipType: DETAILED + TooltipVisibility: VISIBLE + ValueLabelOptions: + AxisLabelOptions: + - ApplyTo: + Column: + ColumnName: usage_quantity + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_quantity.2.1723646931092 + CustomLabel: Duration (minutes in decimal) + SortIconVisibility: HIDDEN + ColumnHierarchies: [] + Subtitle: + FormatText: + RichText: "\n 💡\_\n \n Tip:\_\n \n Click on bars to filter other visuals by contact ID\n\ + " + Visibility: VISIBLE + Title: + FormatText: + RichText: Top 50 Longest Calls (minutes in decimal) + Visibility: VISIBLE + VisualId: 95e177be-0976-4d20-85ab-19ce2db68f02 + - LineChartVisual: + Actions: [] + ChartConfiguration: + DataLabels: + Overlap: DISABLE_OVERLAP + Visibility: VISIBLE + FieldWells: + LineChartAggregatedFieldWells: + Category: + - DateDimensionField: + Column: + ColumnName: usage_date + DataSetIdentifier: resource_connect_view + DateGranularity: DAY + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.0.1723643642309 + FormatConfiguration: + DateTimeFormat: dd, MMM D + NullValueFormatConfiguration: + NullString: 'null' + HierarchyId: ea3543ce-cebc-4f27-919a-cbc79ddd3a7e + Colors: + - CategoricalDimensionField: + Column: + ColumnName: line_type + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.line_type.2.1723809666024 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: MAX + Column: + ColumnName: usage_quantity + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_quantity.1.1723644762288 + Legend: + Height: 39px + Position: TOP + Title: + Visibility: HIDDEN + Series: + - DataFieldSeriesItem: + AxisBinding: PRIMARY_YAXIS + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.line_type.2.1723809666024 + FieldValue: Outbound Call + Settings: + MarkerStyleSettings: + MarkerVisibility: VISIBLE + - DataFieldSeriesItem: + AxisBinding: PRIMARY_YAXIS + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.line_type.2.1723809666024 + FieldValue: Inbound Call + Settings: + MarkerStyleSettings: + MarkerVisibility: VISIBLE + - DataFieldSeriesItem: + AxisBinding: PRIMARY_YAXIS + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_quantity.1.1723644762288 + FieldValue: usage_quantity + Settings: + LineStyleSettings: + LineInterpolation: LINEAR + LineStyle: SOLID + LineVisibility: VISIBLE + MarkerStyleSettings: + MarkerVisibility: VISIBLE + SortConfiguration: + CategoryItemsLimitConfiguration: + OtherCategories: INCLUDE + CategorySort: + - FieldSort: + Direction: DESC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.0.1723643642309 + ColorItemsLimitConfiguration: + OtherCategories: INCLUDE + SmallMultiplesLimitConfiguration: + OtherCategories: INCLUDE + Tooltip: + FieldBasedTooltip: + AggregationVisibility: HIDDEN + TooltipFields: + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.0.1723643642309 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_quantity.1.1723644762288 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.line_type.2.1723809666024 + Visibility: VISIBLE + TooltipTitleType: PRIMARY_VALUE + SelectedTooltipType: DETAILED + TooltipVisibility: VISIBLE + Type: LINE + VisualPalette: + ColorMap: + - Color: '#9FDEF1' + Element: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_quantity.1.1723644762288 + FieldValue: usage_quantity + - Color: '#FF8700' + Element: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.line_type.2.1723809666024 + FieldValue: Inbound Call + - Color: '#2A5D78' + Element: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.line_type.2.1723809666024 + FieldValue: Outbound Call + XAxisDisplayOptions: + AxisLineVisibility: HIDDEN + ScrollbarOptions: + Visibility: HIDDEN + XAxisLabelOptions: + Visibility: HIDDEN + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: ea3543ce-cebc-4f27-919a-cbc79ddd3a7e + Subtitle: + Visibility: HIDDEN + Title: + FormatText: + RichText: |- + + Daily Longest Call Duration (minutes in decimal) + + Visibility: VISIBLE + VisualId: e74704b1-8526-46e9-89ef-ecd894eaf2cd + - BarChartVisual: + Actions: + - ActionOperations: + - FilterOperation: + SelectedFieldsConfiguration: + SelectedFieldOptions: ALL_FIELDS + TargetVisualsConfiguration: + SameSheetTargetVisualConfiguration: + TargetVisualOptions: ALL_VISUALS + CustomActionId: d1c4ec3b-b0bf-4c3c-8389-8980216f3343 + Name: Action 1 + Status: ENABLED + Trigger: DATA_POINT_CLICK + ChartConfiguration: + BarsArrangement: CLUSTERED + CategoryAxis: + AxisLineVisibility: HIDDEN + ScrollbarOptions: + Visibility: HIDDEN + CategoryLabelOptions: + SortIconVisibility: HIDDEN + Visibility: HIDDEN + DataLabels: + Overlap: DISABLE_OVERLAP + Visibility: VISIBLE + FieldWells: + BarChartAggregatedFieldWells: + Category: + - DateDimensionField: + Column: + ColumnName: usage_date + DataSetIdentifier: resource_connect_view + DateGranularity: HOUR + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.0.1723643474337 + FormatConfiguration: + DateTimeFormat: dd, MMM D + NullValueFormatConfiguration: + NullString: 'null' + HierarchyId: 81c170a4-f583-4cab-a163-d2e03ec80ff5 + Colors: + - CategoricalDimensionField: + Column: + ColumnName: location + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.location.2.1723643495106 + HierarchyId: ba1a4800-3591-4fb1-8d23-507882ece00b + Values: + - CategoricalMeasureField: + AggregationFunction: DISTINCT_COUNT + Column: + ColumnName: contact_id + DataSetIdentifier: resource_connect_view + FieldId: a8e646ed-97f9-4add-826e-c13e34939faf.1.1723643482635 + Legend: + Position: TOP + Width: 156px + Orientation: VERTICAL + SortConfiguration: + CategoryItemsLimit: + OtherCategories: INCLUDE + CategorySort: + - FieldSort: + Direction: ASC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.0.1723643474337 + ColorItemsLimit: + OtherCategories: INCLUDE + SmallMultiplesLimitConfiguration: + OtherCategories: INCLUDE + Tooltip: + FieldBasedTooltip: + AggregationVisibility: HIDDEN + TooltipFields: + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.0.1723643474337 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: a8e646ed-97f9-4add-826e-c13e34939faf.1.1723643482635 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.location.2.1723643495106 + Visibility: VISIBLE + TooltipTitleType: PRIMARY_VALUE + SelectedTooltipType: DETAILED + TooltipVisibility: VISIBLE + ValueLabelOptions: + AxisLabelOptions: + - ApplyTo: + Column: + ColumnName: contact_id + DataSetIdentifier: resource_connect_view + FieldId: a8e646ed-97f9-4add-826e-c13e34939faf.1.1723643482635 + CustomLabel: contact count + ColumnHierarchies: + - ExplicitHierarchy: + Columns: + - ColumnName: location + DataSetIdentifier: resource_connect_view + - ColumnName: __connect_instance_name + DataSetIdentifier: resource_connect_view + - ColumnName: __call_type + DataSetIdentifier: resource_connect_view + DrillDownFilters: [] + HierarchyId: ba1a4800-3591-4fb1-8d23-507882ece00b + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 81c170a4-f583-4cab-a163-d2e03ec80ff5 + Subtitle: + FormatText: + RichText: "\n 💡\n \n\ + \ Tip:\n \n \_use\_\n \n \u2193\u2191\n \n \_(top right of this chart) to drill down into instance level and\ + \ call direction\n" + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + Daily Call Count by Region + + Visibility: VISIBLE + VisualId: 35e721db-7d83-4596-8fe3-694819d82ace + - LineChartVisual: + Actions: [] + ChartConfiguration: + DataLabels: + Overlap: DISABLE_OVERLAP + Visibility: VISIBLE + FieldWells: + LineChartAggregatedFieldWells: + Category: + - DateDimensionField: + Column: + ColumnName: usage_date + DataSetIdentifier: resource_connect_view + DateGranularity: DAY + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.0.1723643642309 + FormatConfiguration: + DateTimeFormat: dd, MMM D + NullValueFormatConfiguration: + NullString: 'null' + HierarchyId: 01406d50-2fb2-47b8-a02e-6a12bee4991b + Colors: + - CategoricalDimensionField: + Column: + ColumnName: line_type + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.line_type.2.1723809515258 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: MAX + Column: + ColumnName: cost [contact_summary] + DataSetIdentifier: resource_connect_view + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.cost.2.1724081983885 + Legend: + Height: 39px + Position: TOP + Title: + Visibility: HIDDEN + Series: + - DataFieldSeriesItem: + AxisBinding: PRIMARY_YAXIS + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.line_type.2.1723809515258 + FieldValue: Outbound Call + Settings: + MarkerStyleSettings: + MarkerVisibility: VISIBLE + - DataFieldSeriesItem: + AxisBinding: PRIMARY_YAXIS + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.line_type.2.1723809515258 + FieldValue: Inbound Call + Settings: + LineStyleSettings: + LineVisibility: VISIBLE + MarkerStyleSettings: + MarkerVisibility: VISIBLE + SortConfiguration: + CategoryItemsLimitConfiguration: + OtherCategories: INCLUDE + CategorySort: + - FieldSort: + Direction: DESC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.0.1723643642309 + ColorItemsLimitConfiguration: + OtherCategories: INCLUDE + SmallMultiplesLimitConfiguration: + OtherCategories: INCLUDE + Tooltip: + FieldBasedTooltip: + AggregationVisibility: HIDDEN + TooltipFields: + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.0.1723643642309 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.line_type.2.1723809515258 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.cost.2.1724081983885 + Visibility: VISIBLE + TooltipTitleType: PRIMARY_VALUE + SelectedTooltipType: DETAILED + TooltipVisibility: VISIBLE + Type: LINE + VisualPalette: + ColorMap: + - Color: '#FF8700' + Element: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.line_type.2.1723809515258 + FieldValue: Inbound Call + - Color: '#2A5D78' + Element: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.line_type.2.1723809515258 + FieldValue: Outbound Call + XAxisDisplayOptions: + AxisLineVisibility: HIDDEN + ScrollbarOptions: + Visibility: HIDDEN + XAxisLabelOptions: + Visibility: HIDDEN + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 01406d50-2fb2-47b8-a02e-6a12bee4991b + Subtitle: + Visibility: HIDDEN + Title: + FormatText: + RichText: |- + + Daily Most Expensive Call + + Visibility: VISIBLE + VisualId: 1f459441-1746-4a01-a038-ad5a134ba5e9 + - BarChartVisual: + Actions: + - ActionOperations: + - FilterOperation: + SelectedFieldsConfiguration: + SelectedFields: + - a8e646ed-97f9-4add-826e-c13e34939faf.0.1723644840588 + TargetVisualsConfiguration: + SameSheetTargetVisualConfiguration: + TargetVisuals: + - 95e177be-0976-4d20-85ab-19ce2db68f02 + - d4c2328d-3fc0-4803-a066-11f6a52894c3 + CustomActionId: 4cb5d2e4-1214-43d6-86ed-7cd24ba460e9 + Name: Action 1 + Status: ENABLED + Trigger: DATA_POINT_CLICK + ChartConfiguration: + BarsArrangement: STACKED + CategoryAxis: + AxisLineVisibility: HIDDEN + ScrollbarOptions: + Visibility: VISIBLE + VisibleRange: + PercentRange: + From: 0.0 + To: 100.0 + TickLabelOptions: + LabelOptions: + Visibility: VISIBLE + CategoryLabelOptions: + AxisLabelOptions: + - ApplyTo: + Column: + ColumnName: contact_id + DataSetIdentifier: resource_connect_view + FieldId: a8e646ed-97f9-4add-826e-c13e34939faf.0.1723644840588 + CustomLabel: Contact ID + SortIconVisibility: HIDDEN + DataLabels: + LabelColor: '#FF8700' + LabelFontConfiguration: + FontSize: + Relative: MEDIUM + Overlap: DISABLE_OVERLAP + TotalsVisibility: VISIBLE + Visibility: VISIBLE + FieldWells: + BarChartAggregatedFieldWells: + Category: + - CategoricalDimensionField: + Column: + ColumnName: contact_id + DataSetIdentifier: resource_connect_view + FieldId: a8e646ed-97f9-4add-826e-c13e34939faf.0.1723644840588 + Colors: + - CategoricalDimensionField: + Column: + ColumnName: '#connect_usage_type_group' + DataSetIdentifier: resource_connect_view + FieldId: a3954c35-8e29-453e-b6c4-f1c80a6a013f.2.1734101391796 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: Cost + DataSetIdentifier: resource_connect_view + FieldId: 27bad91e-a074-443d-9600-137bec2787ba.1.1723644844888 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 2 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: COMMA + Visibility: VISIBLE + Symbol: USD + Legend: + Title: + Visibility: HIDDEN + Width: 166px + Orientation: HORIZONTAL + SortConfiguration: + CategoryItemsLimit: + OtherCategories: EXCLUDE + CategorySort: + - FieldSort: + Direction: DESC + FieldId: 27bad91e-a074-443d-9600-137bec2787ba.1.1723644844888 + ColorItemsLimit: + OtherCategories: EXCLUDE + SmallMultiplesLimitConfiguration: + OtherCategories: EXCLUDE + Tooltip: + FieldBasedTooltip: + AggregationVisibility: HIDDEN + TooltipFields: + - FieldTooltipItem: + FieldId: a8e646ed-97f9-4add-826e-c13e34939faf.0.1723644840588 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 27bad91e-a074-443d-9600-137bec2787ba.1.1723644844888 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: a3954c35-8e29-453e-b6c4-f1c80a6a013f.2.1734101391796 + Visibility: VISIBLE + TooltipTitleType: PRIMARY_VALUE + SelectedTooltipType: DETAILED + TooltipVisibility: VISIBLE + ValueAxis: + TickLabelOptions: + LabelOptions: + Visibility: VISIBLE + ValueLabelOptions: + AxisLabelOptions: + - ApplyTo: + Column: + ColumnName: Cost + DataSetIdentifier: resource_connect_view + FieldId: 27bad91e-a074-443d-9600-137bec2787ba.1.1723644844888 + CustomLabel: Cost per contact + SortIconVisibility: HIDDEN + ColumnHierarchies: [] + Subtitle: + FormatText: + RichText: |- + + 💡 + + Tip + + : Click on bars to filter other visuals by contact ID + + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + Top 50 Most Expensive Calls + + Visibility: VISIBLE + VisualId: ee8394e9-cc2a-4849-a71a-ff48aae57c62 + - PivotTableVisual: + Actions: + - ActionOperations: + - URLOperation: + URLTarget: NEW_TAB + URLTemplate: https:///contact-trace-records/details/<<{__connect_contact_id_d}>> + CustomActionId: 78b2471b-a96d-46bd-a1ee-10d9201d0e11 + Name: Open ContactLens + Status: ENABLED + Trigger: DATA_POINT_CLICK + ChartConfiguration: + FieldOptions: + DataPathOptions: + - DataPathList: + - FieldId: a8e646ed-97f9-4add-826e-c13e34939faf.0.1723652783357 + FieldValue: contact_id + Width: 283px + - DataPathList: + - FieldId: 59a5c446-3149-41cb-b16c-76c271e49c92.3.1723652806033 + FieldValue: '#connect_usage_type_group' + Width: 238px + - DataPathList: + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.4.1723652813481 + FieldValue: country + Width: 162px + - DataPathList: + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.6.1723652837991 + FieldValue: unblended_cost + Width: 114px + - DataPathList: + - FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.contact_start_date_time.8.1724165002590 + FieldValue: contact_start_date_time [contact_summary] + Width: 91px + SelectedFieldOptions: + - CustomLabel: contact ID + FieldId: a8e646ed-97f9-4add-826e-c13e34939faf.0.1723652783357 + Visibility: VISIBLE + - CustomLabel: region + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.location.2.1723652796707 + Visibility: VISIBLE + - CustomLabel: date + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.1.1723652790018 + Visibility: VISIBLE + - CustomLabel: start hour + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.contact_start_date_time.8.1724165002590 + Visibility: VISIBLE + - CustomLabel: call type + FieldId: 51f5ff67-3a39-4cdb-8ed3-918a18eb9300.9.1734521837741 + Visibility: VISIBLE + - CustomLabel: usage type group + FieldId: 59a5c446-3149-41cb-b16c-76c271e49c92.3.1723652806033 + Visibility: VISIBLE + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.4.1723652813481 + Visibility: VISIBLE + - CustomLabel: duration hh:mm:ss + FieldId: 8881d098-ecfd-47f9-9c12-cf58f1b9bcd8.5.1723652824529 + Visibility: VISIBLE + - CustomLabel: cost + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.6.1723652837991 + Visibility: VISIBLE + - CustomLabel: unit price + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.rate.7.1723652844984 + Visibility: VISIBLE + FieldWells: + PivotTableAggregatedFieldWells: + Columns: [] + Rows: + - CategoricalDimensionField: + Column: + ColumnName: contact_id + DataSetIdentifier: resource_connect_view + FieldId: a8e646ed-97f9-4add-826e-c13e34939faf.0.1723652783357 + - CategoricalDimensionField: + Column: + ColumnName: location + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.location.2.1723652796707 + - DateDimensionField: + Column: + ColumnName: usage_date + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.1.1723652790018 + - DateDimensionField: + Column: + ColumnName: contact_start_date_time [contact_summary] + DataSetIdentifier: resource_connect_view + DateGranularity: HOUR + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.contact_start_date_time.8.1724165002590 + FormatConfiguration: + DateTimeFormat: HH:00 + NullValueFormatConfiguration: + NullString: 'null' + - CategoricalDimensionField: + Column: + ColumnName: __call_type + DataSetIdentifier: resource_connect_view + FieldId: 51f5ff67-3a39-4cdb-8ed3-918a18eb9300.9.1734521837741 + - CategoricalDimensionField: + Column: + ColumnName: '#connect_usage_type_group' + DataSetIdentifier: resource_connect_view + FieldId: 59a5c446-3149-41cb-b16c-76c271e49c92.3.1723652806033 + - CategoricalDimensionField: + Column: + ColumnName: country + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.4.1723652813481 + - CategoricalDimensionField: + Column: + ColumnName: '#duration_hh:mm:ss' + DataSetIdentifier: resource_connect_view + FieldId: 8881d098-ecfd-47f9-9c12-cf58f1b9bcd8.5.1723652824529 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: unblended_cost + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.6.1723652837991 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 3 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: COMMA + Visibility: VISIBLE + Symbol: USD + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: AVERAGE + Column: + ColumnName: rate + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.rate.7.1723652844984 + SortConfiguration: + FieldSortOptions: + - FieldId: a8e646ed-97f9-4add-826e-c13e34939faf.0.1723652783357 + SortBy: + Field: + Direction: DESC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.6.1723652837991 + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.location.2.1723652796707 + SortBy: + Field: + Direction: DESC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.6.1723652837991 + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.1.1723652790018 + SortBy: + Field: + Direction: DESC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.6.1723652837991 + - FieldId: 59a5c446-3149-41cb-b16c-76c271e49c92.3.1723652806033 + SortBy: + Field: + Direction: ASC + FieldId: 59a5c446-3149-41cb-b16c-76c271e49c92.3.1723652806033 + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.4.1723652813481 + SortBy: + Field: + Direction: DESC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.6.1723652837991 + TableOptions: + CellStyle: {} + CollapsedRowDimensionsVisibility: HIDDEN + ColumnHeaderStyle: {} + RowAlternateColorOptions: + Status: DISABLED + UsePrimaryBackgroundColor: ENABLED + RowFieldNamesStyle: {} + RowsLayout: TABULAR + TotalOptions: + ColumnTotalOptions: + Placement: END + RowSubtotalOptions: + CustomLabel: Contact Total + FieldLevel: CUSTOM + FieldLevelOptions: + - FieldId: a8e646ed-97f9-4add-826e-c13e34939faf.0.1723652783357 + MetricHeaderCellStyle: + BackgroundColor: '#C6F0D7' + FontConfiguration: + FontColor: '#0251D3' + StyleTargets: + - CellType: VALUE + - CellType: TOTAL + - CellType: METRIC_HEADER + TotalCellStyle: + BackgroundColor: '#C6F0D7' + FontConfiguration: + FontColor: '#0251D3' + TotalsVisibility: VISIBLE + ValueCellStyle: + BackgroundColor: '#C6F0D7' + FontConfiguration: + FontColor: '#0251D3' + RowTotalOptions: + Placement: AUTO + Subtitle: + FormatText: + RichText: "\n 💡\n\ + \ \n Tip:\_\n \n if no data loaded reset filter on top right of this\ + \ chart\_\_\n" + Visibility: VISIBLE + Title: + FormatText: + RichText: Call Details + Visibility: VISIBLE + VisualId: d4c2328d-3fc0-4803-a066-11f6a52894c3 + - BarChartVisual: + Actions: + - ActionOperations: + - FilterOperation: + SelectedFieldsConfiguration: + SelectedColumns: + - ColumnName: country + DataSetIdentifier: resource_connect_view + - ColumnName: __duration_buckets + DataSetIdentifier: resource_connect_view + - ColumnName: __call_type + DataSetIdentifier: resource_connect_view + SelectedFields: + + + - 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723679428010 + - 0670a64c-293a-461b-8acf-fb7aae0bb0f5.2.1723679503315 + TargetVisualsConfiguration: + SameSheetTargetVisualConfiguration: + TargetVisuals: + - 31afa38d-f359-4942-8d05-76e2bb92ab7f + CustomActionId: 638cb160-cb44-47b6-9e80-35339de4977b + Name: Action 1 + Status: ENABLED + Trigger: DATA_POINT_CLICK + ChartConfiguration: + BarsArrangement: STACKED_PERCENT + CategoryLabelOptions: + AxisLabelOptions: + - ApplyTo: + Column: + ColumnName: country + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723679428010 + CustomLabel: Country + DataLabels: + LabelFontConfiguration: + FontSize: + Relative: MEDIUM + Overlap: DISABLE_OVERLAP + Visibility: VISIBLE + FieldWells: + BarChartAggregatedFieldWells: + Category: + - CategoricalDimensionField: + Column: + ColumnName: country + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723679428010 + HierarchyId: b061fcf0-5656-45b3-9ce4-3c90772f8fd4 + Colors: + - CategoricalDimensionField: + Column: + ColumnName: __duration_buckets + DataSetIdentifier: resource_connect_view + FieldId: 0670a64c-293a-461b-8acf-fb7aae0bb0f5.2.1723679503315 + HierarchyId: cd2a3fe7-fc36-4e42-a9d9-8ac61b9d0c2a + Values: + - CategoricalMeasureField: + AggregationFunction: DISTINCT_COUNT + Column: + ColumnName: contact_id + DataSetIdentifier: resource_connect_view + FieldId: a8e646ed-97f9-4add-826e-c13e34939faf.2.1723679849891 + Legend: + Width: 125px + Orientation: HORIZONTAL + SortConfiguration: + CategoryItemsLimit: + OtherCategories: EXCLUDE + CategorySort: + - FieldSort: + Direction: DESC + FieldId: a8e646ed-97f9-4add-826e-c13e34939faf.2.1723679849891 + ColorItemsLimit: + OtherCategories: EXCLUDE + SmallMultiplesLimitConfiguration: + OtherCategories: EXCLUDE + Tooltip: + FieldBasedTooltip: + AggregationVisibility: HIDDEN + TooltipFields: + - FieldTooltipItem: + FieldId: a8e646ed-97f9-4add-826e-c13e34939faf.2.1723679849891 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 0670a64c-293a-461b-8acf-fb7aae0bb0f5.2.1723679503315 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.2.1723679428010 + Visibility: VISIBLE + TooltipTitleType: PRIMARY_VALUE + SelectedTooltipType: DETAILED + TooltipVisibility: VISIBLE + ValueLabelOptions: + AxisLabelOptions: + - ApplyTo: + Column: + ColumnName: contact_id + DataSetIdentifier: resource_connect_view + FieldId: a8e646ed-97f9-4add-826e-c13e34939faf.2.1723679849891 + CustomLabel: '% of calls in duration bucket' + SortIconVisibility: HIDDEN + ColumnHierarchies: + - ExplicitHierarchy: + Columns: + - ColumnName: country + DataSetIdentifier: resource_connect_view + - ColumnName: line_type + DataSetIdentifier: resource_connect_view + DrillDownFilters: [] + HierarchyId: b061fcf0-5656-45b3-9ce4-3c90772f8fd4 + - ExplicitHierarchy: + Columns: + - ColumnName: __duration_buckets + DataSetIdentifier: resource_connect_view + - ColumnName: __call_type + DataSetIdentifier: resource_connect_view + DrillDownFilters: [] + HierarchyId: cd2a3fe7-fc36-4e42-a9d9-8ac61b9d0c2a + Subtitle: + FormatText: + RichText: "\n 💡\_\n \n Tip:\_\n \n Click on a segment to load corresponding call data on the right\ + \ chart.\_\n
\n Use\_\n \n \u2193\u2191\n \n \_(top right of this chart) to drill down into call directions\n\ + " + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + Call Duration Distribution by Country + + Visibility: VISIBLE + VisualId: d5c328e0-da10-40b7-8818-37d40e78db6c + - ScatterPlotVisual: + Actions: + - ActionOperations: + - FilterOperation: + SelectedFieldsConfiguration: + SelectedFields: + - f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.contact_id.3.1724177779721 + - f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.contact_id.3.1724177779721 + - f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.contact_id.3.1724177779721 + - f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.contact_id.3.1724177779721 + TargetVisualsConfiguration: + SameSheetTargetVisualConfiguration: + TargetVisuals: + - 73177ab2-448b-4df2-8b20-2976c1d8e355 + - d4c2328d-3fc0-4803-a066-11f6a52894c3 + CustomActionId: c74dd593-60a5-46fb-ba53-1537e40fe26d + Name: Action 1 + Status: ENABLED + Trigger: DATA_POINT_CLICK + ChartConfiguration: + DataLabels: + CategoryLabelVisibility: VISIBLE + MeasureLabelVisibility: HIDDEN + Overlap: DISABLE_OVERLAP + Visibility: VISIBLE + FieldWells: + ScatterPlotCategoricallyAggregatedFieldWells: + Category: + - CategoricalDimensionField: + Column: + ColumnName: contact_id + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.contact_id.3.1724177779721 + Label: + - CategoricalDimensionField: + Column: + ColumnName: '#max_duration_hh:mm:ss' + DataSetIdentifier: resource_connect_view + FieldId: c7bd9066-4356-42cc-b4e7-97081aae3a91.3.1724145964080 + Size: [] + XAxis: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: MAX + Column: + ColumnName: usage_quantity + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.usage_quantity.2.1724128384065 + YAxis: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: unblended_cost + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.unblended_cost.2.1724128401134 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 2 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: COMMA + Visibility: VISIBLE + Symbol: USD + Legend: + Title: + Visibility: VISIBLE + Visibility: HIDDEN + Width: 158px + SortConfiguration: + ScatterPlotLimitConfiguration: + ItemsLimit: 2500 + OtherCategories: EXCLUDE + Tooltip: + FieldBasedTooltip: + AggregationVisibility: HIDDEN + TooltipFields: + - FieldTooltipItem: + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.usage_quantity.2.1724128384065 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.unblended_cost.2.1724128401134 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: c7bd9066-4356-42cc-b4e7-97081aae3a91.3.1724145964080 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.contact_id.3.1724177779721 + Visibility: VISIBLE + TooltipTitleType: PRIMARY_VALUE + SelectedTooltipType: DETAILED + TooltipVisibility: VISIBLE + XAxisDisplayOptions: + DataOptions: + NumericAxisOptions: + Scale: + Logarithmic: {} + XAxisLabelOptions: + AxisLabelOptions: + - ApplyTo: + Column: + ColumnName: usage_quantity + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.usage_quantity.2.1724128384065 + CustomLabel: Contact duration (minutes in decimal) + YAxisDisplayOptions: + DataOptions: + NumericAxisOptions: + Scale: + Logarithmic: {} + YAxisLabelOptions: + AxisLabelOptions: + - ApplyTo: + Column: + ColumnName: unblended_cost + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.unblended_cost.2.1724128401134 + CustomLabel: Cost + ColumnHierarchies: [] + Subtitle: + FormatText: + RichText: "\n \n 💡Tip:\n \n \n \_\n \n Filter calls by country and duration by clicking\ + \ on relevant data points in the left chart.\n
\n Load contact details by clicking\ + \ on contact bubble\n" + Visibility: VISIBLE + Title: + FormatText: + RichText: "\n Call Cost by Duration\n\ + \ \_(top 2500)\n" + Visibility: VISIBLE + VisualId: 31afa38d-f359-4942-8d05-76e2bb92ab7f + - BarChartVisual: + Actions: [] + ChartConfiguration: + BarsArrangement: STACKED + CategoryAxis: + AxisLineVisibility: HIDDEN + CategoryLabelOptions: + SortIconVisibility: HIDDEN + Visibility: HIDDEN + DataLabels: + Overlap: DISABLE_OVERLAP + Visibility: VISIBLE + FieldWells: + BarChartAggregatedFieldWells: + Category: + - DateDimensionField: + Column: + ColumnName: usage_date + DataSetIdentifier: resource_connect_view + DateGranularity: DAY + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.usage_date.2.1724179418429 + FormatConfiguration: + DateTimeFormat: ddd MMM D, YYYY h:mma + NullValueFormatConfiguration: + NullString: 'null' + HierarchyId: 05b3e978-476b-4a5e-b3d7-cd403e5b228a + Colors: + - CategoricalDimensionField: + Column: + ColumnName: __call_type + DataSetIdentifier: resource_connect_view + FieldId: 7f32a31a-992c-4525-ab22-47e8971ca6b0.2.1724179062131 + HierarchyId: 74229c87-1b8f-417d-ae5a-a34a4aa2d142 + Values: + - CategoricalMeasureField: + AggregationFunction: DISTINCT_COUNT + Column: + ColumnName: contact_id + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.contact_id.0.1724178867368 + Legend: + Width: 125px + Orientation: VERTICAL + SortConfiguration: + CategoryItemsLimit: + OtherCategories: INCLUDE + CategorySort: + - FieldSort: + Direction: ASC + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.usage_date.2.1724179418429 + ColorItemsLimit: + OtherCategories: INCLUDE + SmallMultiplesLimitConfiguration: + OtherCategories: INCLUDE + Tooltip: + FieldBasedTooltip: + AggregationVisibility: HIDDEN + TooltipFields: + - FieldTooltipItem: + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.contact_id.0.1724178867368 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.usage_date.2.1724179418429 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 7f32a31a-992c-4525-ab22-47e8971ca6b0.2.1724179062131 + Visibility: VISIBLE + TooltipTitleType: PRIMARY_VALUE + SelectedTooltipType: DETAILED + TooltipVisibility: VISIBLE + ValueLabelOptions: + AxisLabelOptions: + - ApplyTo: + Column: + ColumnName: contact_id + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.contact_id.0.1724178867368 + CustomLabel: Calls Count + ColumnHierarchies: + - ExplicitHierarchy: + Columns: + - ColumnName: __call_type + DataSetIdentifier: resource_connect_view + - ColumnName: country_list [contact_summary] + DataSetIdentifier: resource_connect_view + DrillDownFilters: [] + HierarchyId: 74229c87-1b8f-417d-ae5a-a34a4aa2d142 + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 05b3e978-476b-4a5e-b3d7-cd403e5b228a + Subtitle: + FormatText: + RichText: "\n 💡\n \n Tip:\_\n \n use\_\n \n \u2193\u2191\n \n \_(top right of this chart) to drill down into call types per country\n\ + " + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + Daily Call Type Volumes + + Visibility: VISIBLE + VisualId: 475f49d5-2daa-4d95-b3d7-e81c3a916f8a + - LineChartVisual: + Actions: + - ActionOperations: + - FilterOperation: + SelectedFieldsConfiguration: + SelectedColumns: + - ColumnName: __call_type + DataSetIdentifier: resource_connect_view + + SelectedFields: + - 8b3854b7-95c6-4b5f-803b-5f547fedb897.contact_end_date_time.0.1724179850633 + - 7f32a31a-992c-4525-ab22-47e8971ca6b0.2.1724179872682 + + TargetVisualsConfiguration: + SameSheetTargetVisualConfiguration: + TargetVisuals: + - d4c2328d-3fc0-4803-a066-11f6a52894c3 + CustomActionId: 73e9b486-ac39-4047-abeb-9bd0aa6e8180 + Name: Action 1 + Status: ENABLED + Trigger: DATA_POINT_CLICK + ChartConfiguration: + DataLabels: + Overlap: DISABLE_OVERLAP + Visibility: VISIBLE + DefaultSeriesSettings: + AxisBinding: PRIMARY_YAXIS + MarkerStyleSettings: + MarkerVisibility: VISIBLE + FieldWells: + LineChartAggregatedFieldWells: + Category: + - DateDimensionField: + Column: + ColumnName: contact_end_date_time [contact_summary] + DataSetIdentifier: resource_connect_view + DateGranularity: HOUR + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.contact_end_date_time.0.1724179850633 + FormatConfiguration: + DateTimeFormat: ddd, MMM D, HH:mm + NullValueFormatConfiguration: + NullString: 'null' + HierarchyId: 56ea4fcd-ee72-4e69-a131-ccb53342c619 + Colors: + - CategoricalDimensionField: + Column: + ColumnName: __call_type + DataSetIdentifier: resource_connect_view + FieldId: 7f32a31a-992c-4525-ab22-47e8971ca6b0.2.1724179872682 + HierarchyId: 5a97320d-51a1-474e-be41-14e768bda9f3 + Values: + - CategoricalMeasureField: + AggregationFunction: DISTINCT_COUNT + Column: + ColumnName: contact_id + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.contact_id.1.1724179860473 + Legend: + Width: 138px + PrimaryYAxisDisplayOptions: + MissingDataConfigurations: + - TreatmentOption: SHOW_AS_BLANK + PrimaryYAxisLabelOptions: + AxisLabelOptions: + - ApplyTo: + Column: + ColumnName: contact_id + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.contact_id.1.1724179860473 + CustomLabel: Calls count + SortConfiguration: + CategoryItemsLimitConfiguration: + OtherCategories: INCLUDE + CategorySort: + - FieldSort: + Direction: DESC + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.contact_end_date_time.0.1724179850633 + ColorItemsLimitConfiguration: + OtherCategories: INCLUDE + SmallMultiplesLimitConfiguration: + OtherCategories: INCLUDE + Tooltip: + FieldBasedTooltip: + AggregationVisibility: HIDDEN + TooltipFields: + - FieldTooltipItem: + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.contact_end_date_time.0.1724179850633 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.contact_id.1.1724179860473 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 7f32a31a-992c-4525-ab22-47e8971ca6b0.2.1724179872682 + Visibility: VISIBLE + TooltipTitleType: PRIMARY_VALUE + SelectedTooltipType: DETAILED + TooltipVisibility: VISIBLE + Type: LINE + XAxisDisplayOptions: + AxisLineVisibility: HIDDEN + AxisOffset: 102px + TickLabelOptions: + LabelOptions: + Visibility: VISIBLE + XAxisLabelOptions: + AxisLabelOptions: + - ApplyTo: + Column: + ColumnName: contact_end_date_time [contact_summary] + DataSetIdentifier: resource_connect_view + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.contact_end_date_time.0.1724179850633 + CustomLabel: date_time + Visibility: HIDDEN + ColumnHierarchies: + - ExplicitHierarchy: + Columns: + - ColumnName: __call_type + DataSetIdentifier: resource_connect_view + - ColumnName: country + DataSetIdentifier: resource_connect_view + DrillDownFilters: [] + HierarchyId: 5a97320d-51a1-474e-be41-14e768bda9f3 + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: 56ea4fcd-ee72-4e69-a131-ccb53342c619 + Subtitle: + FormatText: + RichText: "\n \n \_💡Tip:\n\ + \ \n \_u\n se the zoom function at the bottom to view hourly data in more\ + \ detail\n" + Visibility: VISIBLE + Title: + FormatText: + RichText: Hourly Call Types Volumes + Visibility: VISIBLE + VisualId: d9ff6841-f50c-4ef4-99c5-04f3f211493b + - KPIVisual: + Actions: [] + ChartConfiguration: + FieldWells: + TargetValues: [] + TrendGroups: + - DateDimensionField: + Column: + ColumnName: usage_date + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.usage_date.1.1724184433100 + HierarchyId: f2f56357-e863-4534-af9e-85ad59cf1784 + Values: + - CategoricalMeasureField: + AggregationFunction: DISTINCT_COUNT + Column: + ColumnName: contact_id + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.contact_id.0.1724184412833 + KPIOptions: + Comparison: + ComparisonMethod: PERCENT_DIFFERENCE + PrimaryValueDisplayType: ACTUAL + PrimaryValueFontConfiguration: + FontColor: '#212121' + FontSize: + Relative: MEDIUM + SecondaryValueFontConfiguration: + FontSize: + Relative: EXTRA_LARGE + Sparkline: + TooltipVisibility: VISIBLE + Type: AREA + Visibility: VISIBLE + VisualLayoutOptions: + StandardLayout: + Type: VERTICAL + SortConfiguration: + TrendGroupSort: + - FieldSort: + Direction: DESC + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.usage_date.1.1724184433100 + ColumnHierarchies: + - DateTimeHierarchy: + DrillDownFilters: [] + HierarchyId: f2f56357-e863-4534-af9e-85ad59cf1784 + ConditionalFormatting: + ConditionalFormattingOptions: + - ComparisonValue: + TextColor: + Solid: + Color: '#2CAD00' + Expression: percentDifference(DISTINCT_COUNT({contact_id}),[DISTINCT_COUNT({contact_id}) + DESC],1,[]) > 0.0 + - ComparisonValue: + TextColor: + Solid: + Color: '#DE3B00' + Expression: percentDifference(DISTINCT_COUNT({contact_id}),[DISTINCT_COUNT({contact_id}) + DESC],1,[]) < 0.0 + - ComparisonValue: + Icon: + CustomCondition: + Color: '#2CAD00' + Expression: percentDifference(DISTINCT_COUNT({contact_id}),[DISTINCT_COUNT({contact_id}) + DESC],1,[]) > 0.0 + IconOptions: + Icon: CARET_UP + - ComparisonValue: + Icon: + CustomCondition: + Color: '#DE3B00' + Expression: percentDifference(DISTINCT_COUNT({contact_id}),[DISTINCT_COUNT({contact_id}) + DESC],1,[]) < 0.0 + IconOptions: + Icon: CARET_DOWN + Subtitle: + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + + Daily calls + + + Visibility: VISIBLE + VisualId: 01a68935-179a-47b4-ae2e-71276816349e + - ContentType: INTERACTIVE + FilterControls: + - DateTimePicker: + DisplayOptions: + + DateTimeFormat: DD MMM YYYY HH:00 + InfoIconLabelOptions: + InfoIconText: Groups contacts by start hour due to hourly reporting granularity. + E.g. 14:37 contact falls in 14:00 + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + FilterControlId: 9533eb5e-8dac-4184-b7ce-1680db2dc856 + SourceFilterId: 80d3e7cc-d847-4371-9e41-b47d3dd16487 + Title: Contact Start Hour + Type: DATE_RANGE + - DateTimePicker: + DisplayOptions: + + DateTimeFormat: DD MMM YYYY HH:00 + + InfoIconLabelOptions: + InfoIconText: Groups contacts by end hour due to hourly reporting granularity. + E.g. 14:37 contact falls in 15:00 + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + FilterControlId: 4798baeb-8611-4f29-b62a-17e383077529 + SourceFilterId: 40edab1a-fa32-49a3-b8e8-1151c00c9cea + Title: Contact End Hour + Type: DATE_RANGE + - Dropdown: + DisplayOptions: + SelectAllOptions: + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + FilterControlId: 542be3b8-6e19-4d0b-9936-28594b497096 + SourceFilterId: b3903aef-8423-4a56-8695-da7e3cca6f50 + Title: Inbound Call Country Destination + Type: MULTI_SELECT + - Dropdown: + DisplayOptions: + SelectAllOptions: + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + FilterControlId: c7b0a5b4-499f-48fb-880d-9c7d83c53739 + SourceFilterId: e60016f2-28c1-4a9f-ae68-a9c5a69d0ff6 + Title: Outbound Call Country Destination + Type: MULTI_SELECT + - Dropdown: + DisplayOptions: + SelectAllOptions: + Visibility: VISIBLE + FilterControlId: e968632f-dab3-4f14-b0ae-3307eabb606d + SourceFilterId: 509443c6-7fb3-4de8-bef5-75221eb83a73 + Title: Connect Instance Name + Type: MULTI_SELECT + - Slider: + DisplayOptions: + InfoIconLabelOptions: + Visibility: HIDDEN + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + FilterControlId: bdd4d2b7-b6e4-4f9f-abbf-e5d31777f30a + MaximumValue: 600.0 + MinimumValue: 0.0 + SourceFilterId: 412b0001-d9be-47b1-a073-48a2cfb7276c + StepSize: 0.1 + Title: Call Duration (decimal min) + Type: RANGE + Layouts: + - Configuration: + GridLayout: + CanvasSizeOptions: + ScreenCanvasSizeOptions: + OptimizedViewPortWidth: 1600px + ResizeOption: FIXED + Elements: + - ColumnIndex: 0 + ColumnSpan: 6 + ElementId: 9a3051d8-c3c4-4f54-85ac-3a462b54e660 + ElementType: PARAMETER_CONTROL + RowIndex: 0 + RowSpan: 3 + - ColumnIndex: 6 + ColumnSpan: 10 + ElementId: 9533eb5e-8dac-4184-b7ce-1680db2dc856 + ElementType: FILTER_CONTROL + RowIndex: 0 + RowSpan: 3 + - ColumnIndex: 16 + ColumnSpan: 8 + ElementId: e968632f-dab3-4f14-b0ae-3307eabb606d + ElementType: FILTER_CONTROL + RowIndex: 0 + RowSpan: 3 + - ColumnIndex: 24 + ColumnSpan: 6 + ElementId: 542be3b8-6e19-4d0b-9936-28594b497096 + ElementType: FILTER_CONTROL + RowIndex: 0 + RowSpan: 3 + - ColumnIndex: 30 + ColumnSpan: 6 + ElementId: c7b0a5b4-499f-48fb-880d-9c7d83c53739 + ElementType: FILTER_CONTROL + RowIndex: 0 + RowSpan: 3 + - ColumnIndex: 0 + ColumnSpan: 6 + ElementId: bdd4d2b7-b6e4-4f9f-abbf-e5d31777f30a + ElementType: FILTER_CONTROL + RowIndex: 3 + RowSpan: 3 + - ColumnIndex: 6 + ColumnSpan: 10 + ElementId: 4798baeb-8611-4f29-b62a-17e383077529 + ElementType: FILTER_CONTROL + RowIndex: 3 + RowSpan: 3 + - ColumnIndex: 16 + ColumnSpan: 20 + ElementId: 30ef7ec2-3931-4c65-aa04-4459ba7b1e93 + ElementType: TEXT_BOX + RowIndex: 3 + RowSpan: 3 + - ColumnIndex: 0 + ColumnSpan: 36 + ElementId: 94fc65db-0350-4cdf-8c0d-54a033285157 + ElementType: VISUAL + RowIndex: 6 + RowSpan: 8 + - ColumnIndex: 0 + ColumnSpan: 18 + ElementId: 16ee88a5-75e4-4c40-be8a-d53783f333d0 + ElementType: VISUAL + RowIndex: 14 + RowSpan: 12 + - ColumnIndex: 18 + ColumnSpan: 18 + ElementId: 3f237b3e-d333-47ae-8df3-62be32491c4e + ElementType: VISUAL + RowIndex: 14 + RowSpan: 12 + - ColumnIndex: 0 + ColumnSpan: 18 + ElementId: f9096d3a-1f3e-4063-ba69-51680305fed1 + ElementType: VISUAL + RowIndex: 26 + RowSpan: 9 + - ColumnIndex: 18 + ColumnSpan: 18 + ElementId: be7d49c3-20b4-48ea-b98e-742d6c5a503a + ElementType: VISUAL + RowIndex: 26 + RowSpan: 9 + - ColumnIndex: 0 + ColumnSpan: 18 + ElementId: 7bae1bc0-2643-48d7-ab11-880961d7e351 + ElementType: VISUAL + RowIndex: 35 + RowSpan: 12 + - ColumnIndex: 18 + ColumnSpan: 18 + ElementId: 03d909dc-89d6-47a1-940e-ff79fca56c8a + ElementType: VISUAL + RowIndex: 35 + RowSpan: 12 + - ColumnIndex: 0 + ColumnSpan: 36 + ElementId: 3ace99c5-23e1-4616-aba8-82c89feb01b4 + ElementType: TEXT_BOX + RowIndex: 47 + RowSpan: 1 + Name: Contact Search + ParameterControls: + - Dropdown: + DisplayOptions: + InfoIconLabelOptions: + Visibility: VISIBLE + SelectAllOptions: + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + ParameterControlId: 9a3051d8-c3c4-4f54-85ac-3a462b54e660 + SelectableValues: + LinkToDataSetColumn: + ColumnName: contact_id + DataSetIdentifier: resource_connect_view + SourceParameterName: contactId + Title: Contact ID + Type: SINGLE_SELECT + - Dropdown: + DisplayOptions: + SelectAllOptions: + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + ParameterControlId: 397402db-6263-4236-b0c2-171d6561b640 + SelectableValues: + LinkToDataSetColumn: + ColumnName: MissingColumnId_36d6bb37-a4a1-4946-952c-35b332822930 + DataSetIdentifier: MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_MissingDataSetId_ce8e358c-3621-4983-9e0e-ba65b86346d6 + SourceParameterName: region + Title: Region + Type: MULTI_SELECT + - Dropdown: + DisplayOptions: + SelectAllOptions: + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + ParameterControlId: 88631198-36cd-43fe-aa9a-da20637554fb + SelectableValues: + LinkToDataSetColumn: + ColumnName: payer_account_id + DataSetIdentifier: summary_view + SourceParameterName: payerId + Title: Payer Id + Type: MULTI_SELECT + - Dropdown: + CascadingControlConfiguration: + SourceControls: + - ColumnToMatch: + ColumnName: payer_account_id + DataSetIdentifier: summary_view + SourceSheetControlId: 88631198-36cd-43fe-aa9a-da20637554fb + DisplayOptions: + SelectAllOptions: + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + ParameterControlId: f97fa290-8c04-4856-8176-16cd69ae4c52 + SelectableValues: + LinkToDataSetColumn: + ColumnName: account_id + DataSetIdentifier: summary_view + SourceParameterName: accountId + Title: Account Id + Type: MULTI_SELECT + - Dropdown: + CascadingControlConfiguration: + SourceControls: + - ColumnToMatch: + ColumnName: payer_account_id + DataSetIdentifier: summary_view + SourceSheetControlId: 88631198-36cd-43fe-aa9a-da20637554fb + - ColumnToMatch: + ColumnName: account_id + DataSetIdentifier: summary_view + SourceSheetControlId: f97fa290-8c04-4856-8176-16cd69ae4c52 + DisplayOptions: + SelectAllOptions: + Visibility: VISIBLE + TitleOptions: + FontConfiguration: + FontSize: + Relative: MEDIUM + Visibility: VISIBLE + ParameterControlId: 471470d3-dadd-42a4-8a03-c83373544651 + SelectableValues: + LinkToDataSetColumn: + ColumnName: account_name + DataSetIdentifier: summary_view + SourceParameterName: accountName + Title: Account Name + Type: MULTI_SELECT + SheetControlLayouts: + - Configuration: + GridLayout: + Elements: + - ColumnIndex: 0 + ColumnSpan: 3 + ElementId: 88631198-36cd-43fe-aa9a-da20637554fb + ElementType: PARAMETER_CONTROL + RowIndex: 0 + RowSpan: 1 + - ColumnIndex: 3 + ColumnSpan: 3 + ElementId: f97fa290-8c04-4856-8176-16cd69ae4c52 + ElementType: PARAMETER_CONTROL + RowIndex: 0 + RowSpan: 1 + - ColumnIndex: 6 + ColumnSpan: 3 + ElementId: 471470d3-dadd-42a4-8a03-c83373544651 + ElementType: PARAMETER_CONTROL + RowIndex: 0 + RowSpan: 1 + - ColumnIndex: 9 + ColumnSpan: 3 + ElementId: 397402db-6263-4236-b0c2-171d6561b640 + ElementType: PARAMETER_CONTROL + RowIndex: 0 + RowSpan: 1 + SheetId: 04eae6b8-c27e-41db-abe1-1234d77c1bfb + TextBoxes: + - Content: "\n \n 👋 If you wish to provide a feedback or report an error please email:\_\ + \n \n cloud-intelligence-dashboards-amazon-connect@amazon.com\n\ + \ \n \n
\n \n" + SheetTextBoxId: 3ace99c5-23e1-4616-aba8-82c89feb01b4 + - Content: "\n 💡\n Tip:\_\n You can reset all filters at once in\ + \ the top-left of the dashboard. If you're using Analyses reset each filter\ + \ individually.\n \_\n
\n\ + \ \n \n" + SheetTextBoxId: 30ef7ec2-3931-4c65-aa04-4459ba7b1e93 + Visuals: + - ScatterPlotVisual: + Actions: + - ActionOperations: + - FilterOperation: + SelectedFieldsConfiguration: + SelectedColumns: + - ColumnName: contact_id + DataSetIdentifier: resource_connect_view + + SelectedFields: + - f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.contact_id.3.1724177779721 + + TargetVisualsConfiguration: + SameSheetTargetVisualConfiguration: + TargetVisuals: + - 73177ab2-448b-4df2-8b20-2976c1d8e355 + - d4c2328d-3fc0-4803-a066-11f6a52894c3 + CustomActionId: 55db2a53-c37f-4f54-929a-60b9f62c8941 + Name: Action 1 + Status: ENABLED + Trigger: DATA_POINT_CLICK + ChartConfiguration: + DataLabels: + CategoryLabelVisibility: VISIBLE + MeasureLabelVisibility: HIDDEN + Overlap: DISABLE_OVERLAP + Visibility: VISIBLE + FieldWells: + ScatterPlotCategoricallyAggregatedFieldWells: + Category: + - CategoricalDimensionField: + Column: + ColumnName: contact_id + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.contact_id.3.1724177779721 + HierarchyId: b084f102-54e4-451b-95d5-f0bfb88ab988 + Label: + - CategoricalDimensionField: + Column: + ColumnName: '#max_duration_hh:mm:ss' + DataSetIdentifier: resource_connect_view + FieldId: c7bd9066-4356-42cc-b4e7-97081aae3a91.3.1724145964080 + Size: [] + XAxis: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: MAX + Column: + ColumnName: usage_quantity + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.usage_quantity.2.1724128384065 + YAxis: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: unblended_cost + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.unblended_cost.2.1724128401134 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 2 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: COMMA + Visibility: VISIBLE + Symbol: USD + Legend: + Title: + Visibility: VISIBLE + Visibility: HIDDEN + Width: 158px + SortConfiguration: + ScatterPlotLimitConfiguration: + ItemsLimit: 2500 + OtherCategories: EXCLUDE + Tooltip: + FieldBasedTooltip: + AggregationVisibility: HIDDEN + TooltipFields: + - FieldTooltipItem: + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.usage_quantity.2.1724128384065 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.unblended_cost.2.1724128401134 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: c7bd9066-4356-42cc-b4e7-97081aae3a91.3.1724145964080 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.contact_id.3.1724177779721 + Visibility: VISIBLE + TooltipTitleType: PRIMARY_VALUE + SelectedTooltipType: DETAILED + TooltipVisibility: VISIBLE + XAxisDisplayOptions: + DataOptions: + NumericAxisOptions: + Scale: + Logarithmic: {} + XAxisLabelOptions: + AxisLabelOptions: + - ApplyTo: + Column: + ColumnName: usage_quantity + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.usage_quantity.2.1724128384065 + CustomLabel: Contact duration (minutes in decimal) + YAxisDisplayOptions: + DataOptions: + NumericAxisOptions: + Scale: + Logarithmic: {} + YAxisLabelOptions: + AxisLabelOptions: + - ApplyTo: + Column: + ColumnName: unblended_cost + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.unblended_cost.2.1724128401134 + CustomLabel: Cost + ColumnHierarchies: + - ExplicitHierarchy: + Columns: + - ColumnName: contact_id + DataSetIdentifier: resource_connect_view + - ColumnName: out_country [contact_summary] + DataSetIdentifier: resource_connect_view + - ColumnName: in_country [contact_summary] + DataSetIdentifier: resource_connect_view + DrillDownFilters: [] + HierarchyId: b084f102-54e4-451b-95d5-f0bfb88ab988 + Subtitle: + FormatText: + RichText: "\n \n 💡Tip:\n \n \n \_\n \n Filter calls by country and duration by clicking\ + \ on relevant data points in the left chart.\n
\n Load contact details by clicking\ + \ on contact bubble\n" + Visibility: VISIBLE + Title: + FormatText: + RichText: "\n Call Cost by Duration\n\ + \ \_(top 2500)\n" + Visibility: VISIBLE + VisualId: 03d909dc-89d6-47a1-940e-ff79fca56c8a + - FilledMapVisual: + Actions: + - ActionOperations: + - FilterOperation: + SelectedFieldsConfiguration: + SelectedFieldOptions: ALL_FIELDS + TargetVisualsConfiguration: + SameSheetTargetVisualConfiguration: + TargetVisualOptions: ALL_VISUALS + CustomActionId: 3493b089-86d3-4a5b-b208-ab2a58b1d277 + Name: Action 1 + Status: ENABLED + Trigger: DATA_POINT_CLICK + ChartConfiguration: + FieldWells: + FilledMapAggregatedFieldWells: + Geospatial: + - CategoricalDimensionField: + Column: + ColumnName: out_country [contact_summary] + DataSetIdentifier: resource_connect_view + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.out_country.1.1734360140520 + Values: + - CategoricalMeasureField: + AggregationFunction: COUNT + Column: + ColumnName: contact_id [contact_summary] + DataSetIdentifier: resource_connect_view + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.contact_id.1.1734360088972 + Legend: + Visibility: HIDDEN + MapStyleOptions: + BaseMapStyle: LIGHT_GRAY + SortConfiguration: {} + Tooltip: + FieldBasedTooltip: + AggregationVisibility: HIDDEN + TooltipFields: + - FieldTooltipItem: + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.contact_id.1.1734360088972 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.out_country.1.1734360140520 + Visibility: VISIBLE + TooltipTitleType: PRIMARY_VALUE + SelectedTooltipType: DETAILED + TooltipVisibility: VISIBLE + WindowOptions: + Bounds: + East: 229.07143454526334 + North: 85.05112900000006 + South: -85.05112900000002 + West: -392.23194505158506 + MapZoomMode: MANUAL + ColumnHierarchies: [] + Subtitle: + FormatText: + RichText: "\n 💡\n \n\ + \ Tip:\n \n \_Select country to load calls summaries below and filter other\ + \ visuals by country for outbound calls\n" + Visibility: VISIBLE + Title: + FormatText: + RichText: World Map Outbound Calls by Country + Visibility: VISIBLE + VisualId: 3f237b3e-d333-47ae-8df3-62be32491c4e + - PivotTableVisual: + Actions: + - ActionOperations: + - URLOperation: + URLTarget: NEW_TAB + URLTemplate: https:///contact-trace-records/details/<> + CustomActionId: bfb3e21c-621d-46fd-9b5a-60405fdd6ad8 + Name: Open Contact Lens + Status: ENABLED + Trigger: DATA_POINT_MENU + ChartConfiguration: + FieldOptions: + DataPathOptions: + - DataPathList: + - FieldId: a8e646ed-97f9-4add-826e-c13e34939faf.0.1723652783357 + FieldValue: contact_id + Width: 290px + - DataPathList: + - FieldId: 59a5c446-3149-41cb-b16c-76c271e49c92.3.1723652806033 + FieldValue: '#connect_usage_type_group' + Width: 238px + - DataPathList: + - FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.country_list.9.1734450676001 + FieldValue: country_list [contact_summary] + Width: 213px + - DataPathList: + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.4.1723652813481 + FieldValue: country + Width: 162px + - DataPathList: + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.1.1723652790018 + FieldValue: usage_date + Width: 106px + - DataPathList: + - FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.contact_start_date_time.8.1734386219117 + FieldValue: contact_start_date_time [contact_summary] + Width: 100px + - DataPathList: + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.6.1723652837991 + FieldValue: unblended_cost + Width: 99px + SelectedFieldOptions: + - CustomLabel: date + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.1.1723652790018 + Visibility: VISIBLE + - CustomLabel: start hour HH + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.contact_start_date_time.8.1734386219117 + Visibility: VISIBLE + - CustomLabel: region + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.location.2.1723652796707 + Visibility: VISIBLE + - CustomLabel: call type + FieldId: 51f5ff67-3a39-4cdb-8ed3-918a18eb9300.10.1734522426844 + Visibility: VISIBLE + - CustomLabel: contact id + FieldId: a8e646ed-97f9-4add-826e-c13e34939faf.0.1723652783357 + Visibility: VISIBLE + - CustomLabel: linked countries + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.country_list.9.1734450676001 + Visibility: VISIBLE + - CustomLabel: usage type group + FieldId: 59a5c446-3149-41cb-b16c-76c271e49c92.3.1723652806033 + Visibility: VISIBLE + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.4.1723652813481 + Visibility: VISIBLE + - CustomLabel: duration hh:mm:ss + FieldId: 8881d098-ecfd-47f9-9c12-cf58f1b9bcd8.5.1723652824529 + Visibility: VISIBLE + - CustomLabel: cost + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.6.1723652837991 + Visibility: VISIBLE + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.rate.7.1723652844984 + Visibility: VISIBLE + FieldWells: + PivotTableAggregatedFieldWells: + Columns: [] + Rows: + - DateDimensionField: + Column: + ColumnName: usage_date + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.1.1723652790018 + FormatConfiguration: + DateTimeFormat: ddd MMM D, YYYY h:mma + NullValueFormatConfiguration: + NullString: 'null' + - DateDimensionField: + Column: + ColumnName: contact_start_date_time [contact_summary] + DataSetIdentifier: resource_connect_view + DateGranularity: HOUR + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.contact_start_date_time.8.1734386219117 + FormatConfiguration: + DateTimeFormat: HH:mm + NullValueFormatConfiguration: + NullString: 'null' + - CategoricalDimensionField: + Column: + ColumnName: location + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.location.2.1723652796707 + - CategoricalDimensionField: + Column: + ColumnName: __call_type + DataSetIdentifier: resource_connect_view + FieldId: 51f5ff67-3a39-4cdb-8ed3-918a18eb9300.10.1734522426844 + - CategoricalDimensionField: + Column: + ColumnName: contact_id + DataSetIdentifier: resource_connect_view + FieldId: a8e646ed-97f9-4add-826e-c13e34939faf.0.1723652783357 + - CategoricalDimensionField: + Column: + ColumnName: country_list [contact_summary] + DataSetIdentifier: resource_connect_view + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.country_list.9.1734450676001 + - CategoricalDimensionField: + Column: + ColumnName: '#connect_usage_type_group' + DataSetIdentifier: resource_connect_view + FieldId: 59a5c446-3149-41cb-b16c-76c271e49c92.3.1723652806033 + - CategoricalDimensionField: + Column: + ColumnName: country + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.4.1723652813481 + - CategoricalDimensionField: + Column: + ColumnName: '#duration_hh:mm:ss' + DataSetIdentifier: resource_connect_view + FieldId: 8881d098-ecfd-47f9-9c12-cf58f1b9bcd8.5.1723652824529 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: unblended_cost + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.6.1723652837991 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 4 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: COMMA + Visibility: VISIBLE + Symbol: USD + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: AVERAGE + Column: + ColumnName: rate + DataSetIdentifier: resource_connect_view + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.rate.7.1723652844984 + SortConfiguration: + FieldSortOptions: + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.1.1723652790018 + SortBy: + Field: + Direction: DESC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.usage_date.1.1723652790018 + - FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.contact_start_date_time.8.1734386219117 + SortBy: + Field: + Direction: DESC + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.contact_start_date_time.8.1734386219117 + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.location.2.1723652796707 + SortBy: + Field: + Direction: DESC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.6.1723652837991 + - FieldId: a8e646ed-97f9-4add-826e-c13e34939faf.0.1723652783357 + SortBy: + Field: + Direction: DESC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.6.1723652837991 + - FieldId: 59a5c446-3149-41cb-b16c-76c271e49c92.3.1723652806033 + SortBy: + Field: + Direction: DESC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.6.1723652837991 + - FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.country.4.1723652813481 + SortBy: + Field: + Direction: DESC + FieldId: 5b28f552-94e2-4acd-9287-57bf209ac381.unblended_cost.6.1723652837991 + TableOptions: + CellStyle: + Height: 25 + CollapsedRowDimensionsVisibility: VISIBLE + ColumnHeaderStyle: {} + RowAlternateColorOptions: + Status: DISABLED + UsePrimaryBackgroundColor: ENABLED + RowFieldNamesStyle: {} + RowsLayout: TABULAR + SingleMetricVisibility: VISIBLE + ToggleButtonsVisibility: VISIBLE + TotalOptions: + ColumnTotalOptions: + Placement: END + RowSubtotalOptions: + CustomLabel: Contact Total + FieldLevel: CUSTOM + FieldLevelOptions: + - FieldId: a8e646ed-97f9-4add-826e-c13e34939faf.0.1723652783357 + MetricHeaderCellStyle: + BackgroundColor: '#C6F0D7' + FontConfiguration: + FontColor: '#0251D3' + StyleTargets: + - CellType: VALUE + - CellType: TOTAL + - CellType: METRIC_HEADER + TotalCellStyle: + BackgroundColor: '#C6F0D7' + FontConfiguration: + FontColor: '#0251D3' + TotalsVisibility: VISIBLE + ValueCellStyle: + BackgroundColor: '#C6F0D7' + FontConfiguration: + FontColor: '#0251D3' + RowTotalOptions: + Placement: AUTO + Subtitle: + FormatText: + RichText: "\n 🪄\n \n\ + \ Tip\n \n \n :\n \n \_\n Right-click\ + \ a Contact ID to open it in Contact Lens portal. To enable redirection,\ + \ replace the\_\n \n instance_access_URL\n \n \_in the visual settings (top right > format visual\ + \ > interactions).\n
\n \u2139\uFE0F\n \n Note\n \n \n :\n \n \_if no data loaded reset filter on top right of this chart\_(\ + \ click funnel icon > delete filter value)\_\n" + Visibility: VISIBLE + Title: + FormatText: + RichText: Contact Details + Visibility: VISIBLE + VisualId: 94fc65db-0350-4cdf-8c0d-54a033285157 + - HeatMapVisual: + Actions: + - ActionOperations: + - FilterOperation: + SelectedFieldsConfiguration: + SelectedFieldOptions: ALL_FIELDS + TargetVisualsConfiguration: + SameSheetTargetVisualConfiguration: + TargetVisualOptions: ALL_VISUALS + CustomActionId: fdd0ca21-e393-4fab-9d70-bec3e2a208a5 + Name: Action 1 + Status: ENABLED + Trigger: DATA_POINT_CLICK + ChartConfiguration: + ColorScale: + ColorFillType: GRADIENT + Colors: + - Color: '#A7DBE2' + - Color: '#DE3B00' + NullValueColor: + Color: '#EEEEEE' + ColumnLabelOptions: + AxisLabelOptions: + - ApplyTo: + Column: + ColumnName: __duration_buckets + DataSetIdentifier: resource_connect_view + FieldId: 5e007db0-844e-4cb8-96bc-2683c09a2338.1.1724234312355 + CustomLabel: Duration bucket + SortIconVisibility: HIDDEN + Visibility: VISIBLE + DataLabels: + Overlap: DISABLE_OVERLAP + Visibility: VISIBLE + FieldWells: + HeatMapAggregatedFieldWells: + Columns: + - CategoricalDimensionField: + Column: + ColumnName: __duration_buckets + DataSetIdentifier: resource_connect_view + FieldId: 5e007db0-844e-4cb8-96bc-2683c09a2338.1.1724234312355 + Rows: + - CategoricalDimensionField: + Column: + ColumnName: country + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.country.0.1724234306390 + Values: + - CategoricalMeasureField: + AggregationFunction: DISTINCT_COUNT + Column: + ColumnName: contact_id + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.contact_id.2.1724234319128 + RowLabelOptions: + AxisLabelOptions: + - ApplyTo: + Column: + ColumnName: country + DataSetIdentifier: resource_connect_view + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.country.0.1724234306390 + CustomLabel: Country + SortConfiguration: + HeatMapRowSort: + - FieldSort: + Direction: ASC + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.country.0.1724234306390 + Tooltip: + FieldBasedTooltip: + AggregationVisibility: HIDDEN + TooltipFields: + - FieldTooltipItem: + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.country.0.1724234306390 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 5e007db0-844e-4cb8-96bc-2683c09a2338.1.1724234312355 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21.contact_id.2.1724234319128 + Visibility: VISIBLE + TooltipTitleType: PRIMARY_VALUE + SelectedTooltipType: DETAILED + TooltipVisibility: VISIBLE + ColumnHierarchies: [] + Subtitle: + FormatText: + RichText: "\n 💡\n\ + \ \n Tip:\n \n\ + \ \_Click on a segment to\ + \ filter other visuals\n" + Visibility: VISIBLE + Title: + FormatText: + RichText: |- + + Contact Heatmap by Country and Call Duration + + Visibility: VISIBLE + VisualId: be7d49c3-20b4-48ea-b98e-742d6c5a503a + - SankeyDiagramVisual: + Actions: + - ActionOperations: + - FilterOperation: + SelectedFieldsConfiguration: + SelectedFieldOptions: ALL_FIELDS + TargetVisualsConfiguration: + SameSheetTargetVisualConfiguration: + TargetVisualOptions: ALL_VISUALS + CustomActionId: b39845c8-06d9-449a-9705-c12ceef7eaa0 + Name: Action 1 + Status: ENABLED + Trigger: DATA_POINT_CLICK + ChartConfiguration: + DataLabels: + Overlap: DISABLE_OVERLAP + Visibility: VISIBLE + FieldWells: + SankeyDiagramAggregatedFieldWells: + Destination: + - CategoricalDimensionField: + Column: + ColumnName: out_country [contact_summary] + DataSetIdentifier: resource_connect_view + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.out_country.1.1724234385770 + Source: + - CategoricalDimensionField: + Column: + ColumnName: in_country [contact_summary] + DataSetIdentifier: resource_connect_view + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.in_country.0.1724234379934 + Weight: + - CategoricalMeasureField: + AggregationFunction: DISTINCT_COUNT + Column: + ColumnName: contact_id [contact_summary] + DataSetIdentifier: resource_connect_view + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.contact_id.2.1734383019000 + SortConfiguration: + WeightSort: + - FieldSort: + Direction: DESC + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.contact_id.2.1734383019000 + Subtitle: + FormatText: + RichText: "\n \u2139\uFE0F\n \n Info:\_\n \n An inout call involves both inbound and outbound telecom minutes.\n\ + \ \_\n \_Sankey diagram represents inbound destination country\ + \ (on the left) and outbound destination country (on the right)\n\ + " + Visibility: VISIBLE + Title: + FormatText: + RichText: "Inout Calls\_" + Visibility: VISIBLE + VisualId: 7bae1bc0-2643-48d7-ab11-880961d7e351 + - FilledMapVisual: + Actions: + - ActionOperations: + - FilterOperation: + SelectedFieldsConfiguration: + SelectedFieldOptions: ALL_FIELDS + TargetVisualsConfiguration: + SameSheetTargetVisualConfiguration: + TargetVisualOptions: ALL_VISUALS + CustomActionId: bc96bcb3-35d3-4126-a4e9-f2cbc529c4cb + Name: Action 1 + Status: ENABLED + Trigger: DATA_POINT_CLICK + ChartConfiguration: + FieldWells: + FilledMapAggregatedFieldWells: + Geospatial: + - CategoricalDimensionField: + Column: + ColumnName: in_country [contact_summary] + DataSetIdentifier: resource_connect_view + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.in_country.0.1734360077645 + Values: + - CategoricalMeasureField: + AggregationFunction: COUNT + Column: + ColumnName: contact_id [contact_summary] + DataSetIdentifier: resource_connect_view + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.contact_id.1.1734360088972 + Legend: + Visibility: HIDDEN + SortConfiguration: {} + Tooltip: + FieldBasedTooltip: + AggregationVisibility: HIDDEN + TooltipFields: + - FieldTooltipItem: + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.in_country.0.1734360077645 + Visibility: VISIBLE + - FieldTooltipItem: + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.contact_id.1.1734360088972 + Visibility: VISIBLE + TooltipTitleType: PRIMARY_VALUE + SelectedTooltipType: DETAILED + TooltipVisibility: VISIBLE + WindowOptions: + Bounds: + East: 92.60091268244588 + North: 71.35077769798721 + South: 14.778638034881922 + West: -60.25731362093725 + MapZoomMode: MANUAL + ColumnHierarchies: [] + Subtitle: + FormatText: + RichText: "\n 💡\n \n\ + \ Tip:\n \n \_Select country to load calls summaries below and filter other\ + \ visuals by country for inbound calls\n" + Visibility: VISIBLE + Title: + FormatText: + RichText: World Map Inbound Calls by Country + Visibility: VISIBLE + VisualId: 16ee88a5-75e4-4c40-be8a-d53783f333d0 + - PivotTableVisual: + Actions: + - ActionOperations: + - NavigationOperation: + LocalNavigationConfiguration: + TargetSheetId: 04eae6b8-c27e-41db-abe1-1234d77c1bfb + - SetParametersOperation: + ParameterValueConfigurations: + - DestinationParameterName: contactId + Value: + SourceField: 8b3854b7-95c6-4b5f-803b-5f547fedb897.contact_id.3.1734383579282 + CustomActionId: a6dd98be-0061-46d5-88d5-0d3c91660b4b + Name: Action 1 + Status: ENABLED + Trigger: DATA_POINT_CLICK + ChartConfiguration: + FieldOptions: + DataPathOptions: + - DataPathList: + - FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.contact_start_date_time.1.1734383137813 + FieldValue: contact_start_date_time [contact_summary] + Width: 159px + - DataPathList: + - FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.country_list.6.1734393432857 + FieldValue: country_list [contact_summary] + Width: 117px + - DataPathList: + - FieldId: c7bd9066-4356-42cc-b4e7-97081aae3a91.3.1734383502270 + FieldValue: '#max_duration_hh:mm:ss' + Width: 106px + - DataPathList: + - FieldId: 61586b5f-7ff5-4c32-8f97-4b3c91d3ff6f.5.1734384787415 + FieldValue: __call_type + Width: 87px + - DataPathList: + - FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.cost.2.1734383231881 + FieldValue: cost [contact_summary] + Width: 69px + SelectedFieldOptions: + - CustomLabel: contact start datetime + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.contact_start_date_time.1.1734383137813 + Visibility: VISIBLE + - CustomLabel: contact id + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.contact_id.4.1734383601830 + Visibility: VISIBLE + - CustomLabel: call type + FieldId: 61586b5f-7ff5-4c32-8f97-4b3c91d3ff6f.5.1734384787415 + Visibility: VISIBLE + - CustomLabel: max duration + FieldId: c7bd9066-4356-42cc-b4e7-97081aae3a91.3.1734383502270 + Visibility: VISIBLE + - FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.country_list.6.1734393432857 + Visibility: VISIBLE + - CustomLabel: cost + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.cost.2.1734383231881 + Visibility: VISIBLE + - CustomLabel: calls count + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.contact_id.3.1734383579282 + Visibility: VISIBLE + FieldWells: + PivotTableAggregatedFieldWells: + Columns: [] + Rows: + - DateDimensionField: + Column: + ColumnName: contact_start_date_time [contact_summary] + DataSetIdentifier: resource_connect_view + DateGranularity: HOUR + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.contact_start_date_time.1.1734383137813 + FormatConfiguration: + DateTimeFormat: MMM D YYYY, HH:00 + NullValueFormatConfiguration: + NullString: 'null' + - CategoricalDimensionField: + Column: + ColumnName: contact_id [contact_summary] + DataSetIdentifier: resource_connect_view + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.contact_id.4.1734383601830 + - CategoricalDimensionField: + Column: + ColumnName: __call_type + DataSetIdentifier: resource_connect_view + FieldId: 61586b5f-7ff5-4c32-8f97-4b3c91d3ff6f.5.1734384787415 + - CategoricalDimensionField: + Column: + ColumnName: '#max_duration_hh:mm:ss' + DataSetIdentifier: resource_connect_view + FieldId: c7bd9066-4356-42cc-b4e7-97081aae3a91.3.1734383502270 + - CategoricalDimensionField: + Column: + ColumnName: country_list [contact_summary] + DataSetIdentifier: resource_connect_view + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.country_list.6.1734393432857 + Values: + - NumericalMeasureField: + AggregationFunction: + SimpleNumericalAggregation: SUM + Column: + ColumnName: cost [contact_summary] + DataSetIdentifier: resource_connect_view + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.cost.2.1734383231881 + FormatConfiguration: + FormatConfiguration: + CurrencyDisplayFormatConfiguration: + DecimalPlacesConfiguration: + DecimalPlaces: 4 + NegativeValueConfiguration: + DisplayMode: POSITIVE + NullValueFormatConfiguration: + NullString: 'null' + SeparatorConfiguration: + DecimalSeparator: DOT + ThousandsSeparator: + Symbol: COMMA + Visibility: VISIBLE + Symbol: USD + - CategoricalMeasureField: + AggregationFunction: DISTINCT_COUNT + Column: + ColumnName: contact_id [contact_summary] + DataSetIdentifier: resource_connect_view + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.contact_id.3.1734383579282 + SortConfiguration: + FieldSortOptions: + - FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.contact_start_date_time.1.1734383137813 + SortBy: + Field: + Direction: DESC + FieldId: 8b3854b7-95c6-4b5f-803b-5f547fedb897.contact_start_date_time.1.1734383137813 + TableOptions: + CellStyle: {} + CollapsedRowDimensionsVisibility: VISIBLE + ColumnHeaderStyle: + Height: 25 + TextWrap: WRAP + MetricPlacement: COLUMN + RowAlternateColorOptions: + Status: DISABLED + UsePrimaryBackgroundColor: ENABLED + RowFieldNamesStyle: + Height: 25 + TextWrap: WRAP + RowsLayout: TABULAR + SingleMetricVisibility: HIDDEN + ToggleButtonsVisibility: VISIBLE + TotalOptions: + ColumnTotalOptions: + Placement: END + RowSubtotalOptions: + CustomLabel: <<$aws:subtotalDimension>> Subtotal + MetricHeaderCellStyle: {} + StyleTargets: + - CellType: VALUE + - CellType: TOTAL + - CellType: METRIC_HEADER + TotalCellStyle: {} + TotalsVisibility: HIDDEN + ValueCellStyle: {} + RowTotalOptions: + Placement: AUTO + Subtitle: + FormatText: + RichText: "\n 💡\n \n\ + \ Tip:\n \n \_Right click on contact ID to fetch call details or open it in\ + \ Connect Contact Search\n" + Visibility: VISIBLE + Title: + FormatText: + RichText: Calls Summary + Visibility: VISIBLE + VisualId: f9096d3a-1f3e-4063-ba69-51680305fed1 + - ContentType: INTERACTIVE + Layouts: + - Configuration: + GridLayout: + CanvasSizeOptions: + ScreenCanvasSizeOptions: + OptimizedViewPortWidth: 1600px + ResizeOption: FIXED + Elements: + - ColumnIndex: 0 + ColumnSpan: 36 + ElementId: f59f754a-3ba2-4ad4-a396-df2ad05e70db + ElementType: TEXT_BOX + RowIndex: 0 + RowSpan: 4 + - ColumnIndex: 0 + ColumnSpan: 36 + ElementId: 41a7c9ce-ccb8-420e-91dd-6bcb499968be + ElementType: VISUAL + RowIndex: 4 + RowSpan: 12 + Name: About + SheetControlLayouts: + - Configuration: + GridLayout: + Elements: [] + SheetId: 3049dfd9-be5d-4a3e-a144-8c14f2e97946 + TextBoxes: + - Content: "\n Notices\n
\n\ + \
\n Customers are responsible for making\ + \ their own independent assessment of\_this dashboard and its content.\_This\ + \ dashboard and its content: (a) is for informational purposes only, (b) represents\ + \ current AWS product offerings and practices, which are subject to change without\ + \ notice, and (c) does not create any commitments or assurances from AWS and\ + \ its affiliates, suppliers or licensors. AWS\_content, products or services\ + \ are provided \u201Cas is\u201D without warranties, representations, or conditions\ + \ of any kind, whether express or implied. The responsibilities and liabilities\ + \ of AWS to its customers are controlled by AWS agreements, and this document\ + \ is not part of, nor does it modify, any agreement between AWS and its customers.\n\ + " + SheetTextBoxId: f59f754a-3ba2-4ad4-a396-df2ad05e70db + Visuals: + - InsightVisual: + Actions: [] + DataSetIdentifier: summary_view + InsightConfiguration: + Computations: [] + CustomNarrative: + Narrative: "\n \n Amazon Connect Cost Insight Dashboard\n \n\ + \
\n \n \n v1.0.0\n \n \n
\n \n
\n \n
\n \n
\n \n
\n \n
\n \n
\n \n
\n Built by: Alex Yankovskyy,\ + \ Audrey Chagwedera, Mariia Poliakh\n
\n \n Learn more about AWS Cloud Intelligence Dashboards (CID)\ + \ on\n _\n \n AWS Well-Architected Labs\n \n \ + \ \_and\n _\n \n CID YouTube Channel\n \n \n\ + \
\n \n If you like Cloud Intelligence\ + \ Dashboards we kindly ask you to fill out this\n _\n \n \ + \ customer\ + \ survey\n \n \n
\n Powered by: Amazon QuickSight, Amazon Athena, Amazon S3\n
\n\ + \ \n Have a question? Ask the community\n \ + \ _\n on re:Post\n .\n \n
\n \n Provide your feedback\ + \ or report an error\_\n \n \ + \ cloud-intelligence-dashboards-amazon-connect@amazon.com\n\ + \ \n \n
\n \n
\n\ + \ \n" + Subtitle: + Visibility: VISIBLE + Title: + Visibility: VISIBLE + VisualId: 41a7c9ce-ccb8-420e-91dd-6bcb499968be +datasets: + resource_connect_view: + data: + DataSetId: 9a724a6b-6951-466f-a16c-d2a0866c3dce + Name: resource_connect_view + PhysicalTableMap: + 262bcde8-fd8b-46b0-906e-9ea47394ffa8: + RelationalTable: + DataSourceArn: ${athena_datasource_arn} + Catalog: AwsDataCatalog + Schema: ${athena_database_name} + Name: resource_connect_contact_summary_view + InputColumns: + - Name: usage_date + Type: DATETIME + - Name: region_code + Type: STRING + - Name: region_name + Type: STRING + - Name: resource_id + Type: STRING + - Name: contact_id + Type: STRING + - Name: connect_instance_id + Type: STRING + - Name: c_inbound_leg + Type: INTEGER + - Name: c_outbound_leg + Type: INTEGER + - Name: c_internal_leg + Type: INTEGER + - Name: c_country + Type: INTEGER + - Name: in_country + Type: STRING + - Name: out_country + Type: STRING + - Name: country_list + Type: STRING + - Name: cost + Type: DECIMAL + SubType: FLOAT + - Name: max_duration + Type: DECIMAL + SubType: FLOAT + - Name: contact_start_date_time + Type: DATETIME + - Name: contact_end_date_time + Type: DATETIME + 6de73818-2adf-47d0-9638-00703f1d3b04: + RelationalTable: + DataSourceArn: ${athena_datasource_arn} + Catalog: AwsDataCatalog + Schema: ${athena_database_name} + Name: resource_connect_view + InputColumns: + - Name: usage_date + Type: DATETIME + - Name: payer_account_id + Type: STRING + - Name: linked_account_id + Type: STRING + - Name: billing_entity + Type: STRING + - Name: product_name + Type: STRING + - Name: calling_type + Type: STRING + - Name: channel + Type: STRING + - Name: country + Type: STRING + - Name: line_type + Type: STRING + - Name: usage_start_date_time + Type: DATETIME + - Name: usage_end_date_time + Type: DATETIME + - Name: resource_id + Type: STRING + - Name: contact_id + Type: STRING + - Name: product_code + Type: STRING + - Name: operation + Type: STRING + - Name: charge_type + Type: STRING + - Name: usage_type + Type: STRING + - Name: rate + Type: STRING + - Name: pricing_unit + Type: STRING + - Name: region + Type: STRING + - Name: location + Type: STRING + - Name: item_description + Type: STRING + - Name: legal_entity + Type: STRING + - Name: pricing_term + Type: STRING + - Name: product_group + Type: STRING + - Name: product_family + Type: STRING + - Name: service + Type: STRING + - Name: servicename + Type: STRING + - Name: usage_quantity + Type: DECIMAL + SubType: FLOAT + - Name: unblended_cost + Type: DECIMAL + SubType: FLOAT + d7487789-c916-4f54-8058-526658d9c7d7: + RelationalTable: + DataSourceArn: ${athena_datasource_arn} + Catalog: AwsDataCatalog + Schema: ${athena_database_name} + Name: account_map + InputColumns: + - Name: account_id + Type: STRING + - Name: account_name + Type: STRING + LogicalTableMap: + 32e17d8e-08cd-4bd0-a6c4-f687b6d080b7: + Alias: Intermediate Table (2) + DataTransforms: + - CreateColumnsOperation: + Columns: + - ColumnName: '#connect_usage_type_group' + ColumnId: a3954c35-8e29-453e-b6c4-f1c80a6a013f + Expression: |2- + ifelse( + contains({usage_type},"tollfree-inbound-mins"),"tollfree-inbound-mins(telecom)", + contains({usage_type},"uifn-inbound-mins"),"uifn-inbound-mins(telecom)", + contains({usage_type},"did-inbound-mins"),"did-inbound-mins(telecom)", + contains({usage_type},"uifn-numbers"), "uifn-numbers(telecom)", + contains({usage_type},"tollfree-numbers"), "tollfree-numbers(telecom)", + contains({usage_type},"did-numbers"), "did-numbers(telecom)", + contains({usage_type},"outbound-mins"), "outbound-mins(telecom)", + contains({usage_type},"end-customer-mins"), "end-customer-mins(connect)", + concat(substring({usage_type}, 6, 50),'(connect)') // add rest of usage types like tasks,web,scheduling,screenrecording in future + ) + - CreateColumnsOperation: + Columns: + - ColumnName: '#connect_instance_id' + ColumnId: fc0606b0-3a93-4481-992d-172822bf6d1f + Expression: |- + ifelse ( + contains({resource_id}, ":instance/"), split({resource_id}, "/", 2), + 'n/a' + ) + - CreateColumnsOperation: + Columns: + - ColumnName: '#duration_hh:mm:ss' + ColumnId: 55543abf-b456-4c97-8d7c-fa293000344d + Expression: |2- + + ifelse( + contains({pricing_unit}, 'minute', CASE_INSENSITIVE), + concat( + ifelse({usage_quantity} / 60 < 10,concat('0',tostring(floor({usage_quantity} / 60))),tostring(floor({usage_quantity} / 60))) + ,':', + ifelse(floor({usage_quantity} % 60) < 10,concat('0',tostring(floor({usage_quantity} % 60))),tostring(floor({usage_quantity} % 60))) + ,':', + ifelse(decimalToInt(round(((({usage_quantity} % 60) % 1) *60))) < 10, + concat ('0', tostring(decimalToInt(round((({usage_quantity} % 60) % 1)*60)))), + tostring(decimalToInt(round((({usage_quantity} % 60) % 1 )*60)))) + ) + ,'n/a' + ) + - CreateColumnsOperation: + Columns: + - ColumnName: '#max_duration_hh:mm:ss' + ColumnId: c7bd9066-4356-42cc-b4e7-97081aae3a91 + Expression: |- + concat( + ifelse({max_duration [contact_summary]} / 60 < 10,concat('0',tostring(floor({max_duration [contact_summary]} / 60))),tostring(floor({max_duration [contact_summary]} / 60))) + ,':', + ifelse(floor({max_duration [contact_summary]} % 60) < 10,concat('0',tostring(floor({max_duration [contact_summary]} % 60))),tostring(floor({max_duration [contact_summary]} % 60))) + ,':', + ifelse(decimalToInt(round(((({max_duration [contact_summary]} % 60) % 1) *60))) < 10, + concat ('0', tostring(decimalToInt(round((({max_duration [contact_summary]} % 60) % 1)*60)))), + tostring(decimalToInt(round((({max_duration [contact_summary]} % 60) % 1 )*60)))) + ) + - CreateColumnsOperation: + Columns: + - ColumnName: '#connect_instance_city' + ColumnId: 7965c45c-3505-4ae2-b14f-a72222fae2f8 + Expression: |- + ifelse( + {location} = 'Africa (Cape Town)', 'Cape Town', + {location} = 'Europe (London)', 'London', + {location} = 'Asia Pacific (Singapore)', 'Singapore', + {location} = 'Asia Pacific (Sydney)', 'Sydney', + {location} = 'Europe (Frankfurt)', 'Frankfurt', + {location} = 'Asia Pacific (Seoul)', 'Seoul', + {location} = 'Asia Pacific (Tokyo)', 'Tokyo', + {location} = 'US East (N. Virginia)', 'Alexandria', + {location} = 'Canada (Central)', 'Toronto', + {location} = 'US West (Oregon)', 'Oregon', + {location} + ) + - TagColumnOperation: + ColumnName: country + Tags: + - ColumnGeographicRole: COUNTRY + - TagColumnOperation: + ColumnName: region + Tags: + - ColumnGeographicRole: STATE + - TagColumnOperation: + ColumnName: in_country [contact_summary] + Tags: + - ColumnGeographicRole: COUNTRY + - TagColumnOperation: + ColumnName: out_country [contact_summary] + Tags: + - ColumnGeographicRole: COUNTRY + - TagColumnOperation: + ColumnName: '#connect_instance_city' + Tags: + - ColumnGeographicRole: CITY + - ProjectOperation: + ProjectedColumns: + - usage_date + - payer_account_id + - linked_account_id + - billing_entity + - product_name + - calling_type + - channel + - country + - line_type + - usage_start_date_time + - usage_end_date_time + - resource_id + - contact_id + - product_code + - operation + - charge_type + - usage_type + - rate + - pricing_unit + - region + - location + - item_description + - legal_entity + - pricing_term + - product_group + - product_family + - service + - servicename + - usage_quantity + - unblended_cost + - account_id + - account_name + - usage_date [contact_summary] + - region_code [contact_summary] + - region_name [contact_summary] + - resource_id [contact_summary] + - contact_id [contact_summary] + - connect_instance_id [contact_summary] + - c_inbound_leg [contact_summary] + - c_outbound_leg [contact_summary] + - c_internal_leg [contact_summary] + - c_country [contact_summary] + - in_country [contact_summary] + - out_country [contact_summary] + - country_list [contact_summary] + - cost [contact_summary] + - max_duration [contact_summary] + - contact_start_date_time [contact_summary] + - contact_end_date_time [contact_summary] + - '#connect_usage_type_group' + - '#connect_instance_id' + - '#duration_hh:mm:ss' + - '#max_duration_hh:mm:ss' + - '#connect_instance_city' + Source: + JoinInstruction: + LeftOperand: d7535e9a-ff2d-4a9d-a3ca-ae8002f20ea9 + RightOperand: 8b3854b7-95c6-4b5f-803b-5f547fedb897 + Type: LEFT + OnClause: '{contact_id} = {contact_id [contact_summary]}' + 8b3854b7-95c6-4b5f-803b-5f547fedb897: + Alias: resource_connect_contact_summary_view (2) + DataTransforms: + - RenameColumnOperation: + ColumnName: usage_date + NewColumnName: usage_date [contact_summary] + - RenameColumnOperation: + ColumnName: region_code + NewColumnName: region_code [contact_summary] + - RenameColumnOperation: + ColumnName: region_name + NewColumnName: region_name [contact_summary] + - RenameColumnOperation: + ColumnName: resource_id + NewColumnName: resource_id [contact_summary] + - RenameColumnOperation: + ColumnName: contact_id + NewColumnName: contact_id [contact_summary] + - RenameColumnOperation: + ColumnName: connect_instance_id + NewColumnName: connect_instance_id [contact_summary] + - RenameColumnOperation: + ColumnName: c_inbound_leg + NewColumnName: c_inbound_leg [contact_summary] + - RenameColumnOperation: + ColumnName: c_outbound_leg + NewColumnName: c_outbound_leg [contact_summary] + - RenameColumnOperation: + ColumnName: c_internal_leg + NewColumnName: c_internal_leg [contact_summary] + - RenameColumnOperation: + ColumnName: c_country + NewColumnName: c_country [contact_summary] + - RenameColumnOperation: + ColumnName: in_country + NewColumnName: in_country [contact_summary] + - RenameColumnOperation: + ColumnName: out_country + NewColumnName: out_country [contact_summary] + - RenameColumnOperation: + ColumnName: country_list + NewColumnName: country_list [contact_summary] + - RenameColumnOperation: + ColumnName: cost + NewColumnName: cost [contact_summary] + - RenameColumnOperation: + ColumnName: max_duration + NewColumnName: max_duration [contact_summary] + - RenameColumnOperation: + ColumnName: contact_start_date_time + NewColumnName: contact_start_date_time [contact_summary] + - RenameColumnOperation: + ColumnName: contact_end_date_time + NewColumnName: contact_end_date_time [contact_summary] + Source: + PhysicalTableId: 262bcde8-fd8b-46b0-906e-9ea47394ffa8 + 9430ee4d-4a56-4466-923c-5b69d8c893de: + Alias: account_map + Source: + PhysicalTableId: d7487789-c916-4f54-8058-526658d9c7d7 + d7535e9a-ff2d-4a9d-a3ca-ae8002f20ea9: + Alias: Intermediate Table + Source: + JoinInstruction: + LeftOperand: f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21 + RightOperand: 9430ee4d-4a56-4466-923c-5b69d8c893de + Type: LEFT + OnClause: '{linked_account_id} = {account_id}' + f6d2cc33-0cbb-4c33-84ff-0c80e98fbf21: + Alias: resource_connect_view + DataTransforms: + - CastColumnTypeOperation: + ColumnName: rate + NewColumnType: DECIMAL + SubType: FLOAT + Source: + PhysicalTableId: 6de73818-2adf-47d0-9638-00703f1d3b04 + ImportMode: SPICE + dependsOn: + views: + - resource_connect_contact_summary_view + - resource_connect_view + - account_map + schedules: + - default +crawlers: {} +views: + resource_connect_contact_summary_view: + dependsOn: + cur2: + - product['region'] + - product_location + - product['line_type'] + - product['country'] + data: |- + CREATE OR REPLACE VIEW ${athena_database_name}.resource_connect_contact_summary_view AS + SELECT + date_trunc('day', line_item_usage_start_date) usage_date + , product['region'] region_code + , product_location region_name + , line_item_resource_id resource_id + , split_part(line_item_resource_id, '/', 4) contact_id + , split_part(line_item_resource_id, '/', 2) connect_instance_id + , COUNT((CASE WHEN (product['line_type'] = 'Inbound Call') THEN 1 END)) c_inbound_leg + , COUNT((CASE WHEN (product['line_type'] = 'Outbound Call') THEN 1 END)) c_outbound_leg + , COUNT((CASE WHEN ((product['line_type'] = '') OR (product['line_type'] IS NULL)) THEN 1 END)) c_internal_leg + , COUNT((CASE WHEN ((product['country'] <> '') AND (product['country'] IS NOT NULL)) THEN product['country'] END)) c_country + , MAX((CASE WHEN (product['line_type'] = 'Inbound Call') THEN product['country'] END)) in_country + , MAX((CASE WHEN (product['line_type'] = 'Outbound Call') THEN product['country'] END)) out_country + , ARRAY_JOIN(ARRAY_AGG((CASE WHEN ((product['country'] <> '') AND (product['country'] IS NOT NULL)) THEN product['country'] END)), ',') country_list + , SUM(line_item_unblended_cost) cost + , MAX(line_item_usage_amount) max_duration + , MIN(date_trunc('hour', line_item_usage_start_date)) contact_start_date_time + , MAX(date_trunc('hour', line_item_usage_end_date)) contact_end_date_time + FROM + "${cur2_database}"."${cur2_table_name}" + WHERE ((line_item_resource_id LIKE '%/contact/%') + AND (line_item_usage_type LIKE '%-mins') + AND (NOT (line_item_usage_type LIKE '%agent-screen-recording-mins')) + AND ((((current_date - INTERVAL '30' DAY) <= line_item_usage_start_date) + AND (line_item_resource_id <> '')) + AND (line_item_product_code IN ('AmazonConnect' + ,'ContactCenterTelecomm' + ,'ContactCenterTelecommKR' + ,'ContactCenterTelecommZA' + ,'ContactLensAmazonConnect' + ,'AmazonConnectCases' + ,'AmazonConnectVoiceID' + ,'CustomerProfiles')))) + GROUP BY 1, 2, 3, 4 + resource_connect_view: + dependsOn: + cur2: + - product['product_name'] + - product['calling_type'] + - product['channel'] + - product['country'] + - product['line_type'] + - product['region'] + - product_location + - product['group'] + - product_product_family + - product_servicecode + - product['servicename'] + - pricing_unit + - line_item_unblended_rate + data: |- + CREATE OR REPLACE VIEW ${athena_database_name}.resource_connect_view AS + SELECT DISTINCT + "date_trunc"('day', line_item_usage_start_date) "usage_date" + , bill_payer_account_id "payer_account_id" + , line_item_usage_account_id "linked_account_id" + , bill_billing_entity "billing_entity" + , product['product_name'] "product_name" + , product['calling_type'] "calling_type" + , product['channel'] "channel" + , product['country'] "country" + , product['line_type'] "line_type" + , line_item_usage_start_date "usage_start_date_time" + , line_item_usage_end_date "usage_end_date_time" + , line_item_resource_id "resource_id" + , (CASE WHEN (line_item_resource_id LIKE '%/agent/%') THEN SPLIT_PART(line_item_resource_id, '/', 4) END) agent_id + , (CASE WHEN (line_item_resource_id LIKE '%/contact/%') THEN SPLIT_PART(line_item_resource_id, '/', 4) END) contact_id + , line_item_product_code "product_code" + , line_item_operation "operation" + , line_item_line_item_type "charge_type" + , line_item_usage_type "usage_type" + , line_item_unblended_rate "rate" + , pricing_unit "pricing_unit" + , product['region'] "region" + , product_location "location" + , line_item_line_item_description "item_description" + , line_item_legal_entity "legal_entity" + , pricing_term "pricing_term" + , product['group'] "product_group" + , product_product_family "product_family" + , product_servicecode "service" + , product['servicename'] "servicename" + , "sum"(line_item_usage_amount) usage_quantity + , "sum"(line_item_unblended_cost) unblended_cost + FROM + "${cur2_database}"."${cur2_table_name}" + WHERE ((((CURRENT_DATE - INTERVAL '30' DAY) <= line_item_usage_start_date) AND (line_item_resource_id <> '')) AND (line_item_product_code IN ('AmazonConnect' + ,'ContactCenterTelecomm' + ,'ContactCenterTelecommKR' + ,'ContactCenterTelecommZA' + ,'ContactLensAmazonConnect' + ,'AmazonConnectCases' + ,'AmazonConnectVoiceID' + ,'CustomerProfiles'))) + GROUP BY 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29 diff --git a/dashboards/catalog.yaml b/dashboards/catalog.yaml index cabb1ecc..794b1bae 100644 --- a/dashboards/catalog.yaml +++ b/dashboards/catalog.yaml @@ -6,6 +6,7 @@ Resources: - Url: extended-support-cost-projection/extended-support-cost-projection.yaml - Url: graviton-savings-dashboard/graviton_savings_dashboard.yaml - Url: graviton-savings-dashboard/graviton_legacy.yaml # deprecated + - Url: amazon-connect/amazon-connect.yaml - Url: support-cases-radar/support-cases-radar.yaml - Url: health-events/health-events.yaml - Url: scad-containers-cost-allocation/scad-containers-cost-allocation.yaml