trying the recovery tool but cant recover my BTCs - please heeeelp

[naldo-crypto]

Hi, I have successfully transfered my BTCs into a brand new IOS Copay wallet back in November 2017, wrote down the 12 words (it gave me spanish words) and secured transfers and access to the seed with a password. My phone broke, installed the new app but now I cant seem to access the wallet.

I am trying the recovery tool, using the btc/livenet network, tried different addresses gaps (up to 80 now) but it always shows me 0 BTC as total funds. What is going on ?? I can still see the BTCs on the BTC explorer, with only 1 transaction, the receiving transaction. I thought copay was based on industry standards, but apparently not.. what can I do ? is this a wallet bug ? thaks a lot for any help

[naldo-crypto]

just as an additional information, the copay address generated back then was a BASE58 (P2PKH)

[ditdonc]

It is the same for me. Do you have any solution now ?

[richardsuns]

@naldo-crypto
did you restore your wallet?
i have recovered similar wallet

[naldo-crypto]

Hi ! Nope I did not recover such wallet yet. What method did you use ? Thanks ! El lun, 28 de mar. de 2022 03:28, wallet recovery service < ***@***.***> escribió:

…

@naldo-crypto <https://github.com/naldo-crypto> did you restore your wallet? i have recovered similar wallet — Reply to this email directly, view it on GitHub <#150 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AP66QCNXR4AWALOXNILJC7TVCFGSDANCNFSM4N7UKOTQ> . You are receiving this because you were mentioned.Message ID: ***@***.***>