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Frequently Asked Questions

Q: I am using a free tier subscription and my Workbench deployments fail due to insufficient VM cores quota, is there anything I can do to work around this?

A: Delete your failed deployment. Change the VM SKU in step 8 of the "Deploy Blockchain Workbench" section of the deployment guide to a "Standard DS1 v2" and ensure you do not have any other virtual machines deployed on your subscription before deploying Workbench again.

Q: Workbench performance is very slow for me. How can I scale up/out to improve performance?

A: When there are many users interacting with Workbench, pages load/refresh slowly. Refer to our scale up/out guidance.

Q: I'm getting error messages when taking actions such as creating a contract or taking action on a contract. How can I troubleshoot the problem?

A: We leverage Application Insights to give you detailed troubleshooting information. Refer to our troubleshooting guide for instructions and more information.