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Adding in vendor information to company profiles #374

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o-ram opened this issue Nov 27, 2023 · 3 comments
Closed

Adding in vendor information to company profiles #374

o-ram opened this issue Nov 27, 2023 · 3 comments
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property custom property request

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@o-ram
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o-ram commented Nov 27, 2023

As a part of building out company/agency profiles into Hubspot, we should have basic vendor info included as a property. Right now, we have to switch back and forth between Hubspot and Airtable if we want to know what vendor an agency has for a certain piece of technology. Adding this info into Hubspot would make the workflow for the CS team easier and increase visibility across Cal-ITP.

I think we can do an export from Airtable and import into Hubspot, but should be explored.

Brainstorm list:

  • CAD/AVL
  • GTFS
  • Scheduling
  • Fare box
  • Data plans/connectivity
@o-ram o-ram added the property custom property request label Nov 27, 2023
@AnthonyRollins
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@o-ram Let's put this on hold for now as we are looking into getting custom objects. We would still need a property like this, but it wouldn't be associated with a Company record.

@AnthonyRollins AnthonyRollins moved this from Todo to Paused in Customer Success Dec 19, 2023
@AnthonyRollins
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@laneymangan I want to ensure you saw this when building your CRM vendor profiles doc.

@laneymangan
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thanks for flagging! all of the items in the brainstorm list are included in the spreadsheet

@github-project-automation github-project-automation bot moved this from Paused to Done in Customer Success Aug 14, 2024
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property custom property request
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