Issues with keys - Something's gone wrong - how to debug?

[strrife]

Describe the bug
I'm having issues with the Intercom integration for the Capacitor app that I work on. Calling await Intercom.displayMessenger(); shows a screen with "Something's gone wrong. Content could not be loaded" message.

Looks like the issue is with they keys because registering a clean account and using its keys works fine.

I understand that the main issue is not with the capacitor intercom plugin. My questions are:

• How can this be debugged?
• Any ideas what this might be?

To Reproduce
Unfortunately I can not share the actual keys, but the setup is extremely basic. This is the repo that the issue can be reproduced on. Bug again, the issue is not with the integration.

import { SplashScreen } from '@capacitor/splash-screen';
import { Intercom } from '@capacitor-community/intercom';

Intercom.registerUnidentifiedUser()

window.customElements.define(
  'capacitor-welcome',
  class extends HTMLElement {
    constructor() {
      super();

      SplashScreen.hide();

      const root = this.attachShadow({ mode: 'open' });

      root.innerHTML = `
      <main>
        <div style="margin: 100px">
          <button class="button" style="width: 100%; height: 100px;" id="take-photo">Open Intercom</button>
        </div>
        <p>
          <img id="image" style="max-width: 100%">
        </p>
      </main>
    `;
    }

    connectedCallback() {
      const self = this;

      self.shadowRoot.querySelector('#take-photo').addEventListener('click', async function (e) {
        try {
          await Intercom.displayMessenger();
        } catch (e) {
          alert(e.toString())
          console.error(e);
        }
      });
    }
  },
);

Expected behavior

An error thrown by the Intercom.displayMessenger(); or something in the logs?

Screenshots

New account iosApiKey and iosAppId	Company account iosApiKey and iosAppId

Desktop (please complete the following information):

• OS: iOS

Smartphone (please complete the following information):

• Device: iPhone 13 Pro Max, various iPhone simulators
• OS: iOS 17.5.1

Additional context
Add any other context about the problem here.