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user prompted to set up a new auth method every login #350

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SYoung3000 opened this issue May 19, 2022 · 3 comments
Open

user prompted to set up a new auth method every login #350

SYoung3000 opened this issue May 19, 2022 · 3 comments

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@SYoung3000
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Hi all, we're seeing users that require auth prompted to set up a new authentication method on every login, despite the existing logins being listed on the login page. We're not seeing any setting that would control this.

Screenshot 2022-05-19 at 13 48 57

@zozo77
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zozo77 commented May 25, 2023

Same here.

@euneuber
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Same problem here: Admin completes "Authenticator App" logs out and on the next login no TOTP is requested but has to setup a new "Authenticator App".

There was a grace period of one week but this is over now. And it did work in this grace period...

@euneuber
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I turned the grace period off and now it uses the "Authenticator App" setup for the admin user!

Maybe the "grace period" plugin needs more/better documentation and help texts? Please explain the options of this plugin in "ELI5" mode!

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3 participants