FAQ

How do I get fanart to show up?

For movies

Every movie must be in its own folder. Within that folder next to the video files there must be a file called fanart.jpg. Your movie folder should typically look like this:

Movies
+- [MovieName]
   +- [MovieName].nfo
   +- [MovieName].mkv
   +- folder.jpg
   +- fanart.jpg

For TV Shows every TV Show must be in its own folder. And every episode must be in a separate Season folder for the season it is in. The fanart.jpg must then be placed in the main TV Show folder. Your TV Show folder should typically look like this:

TVShows
+- [TVShowName]
   +- tvshow.nfo
   +- folder.jpg
   +- fanart.jpg
   +- Season 1
   |  +- [TVShowName] 1x01 - [Title].mkv
   |  +- [TVShowName] 1x01 - [Title].tbn
   |  +- [TVShowName] 1x01 - [Title].nfo
   |  +- ...
   +- Season 2
   |  +- ...
   +- ...

The install failed. What went wrong?

First check:

• Your USB stick should be formatted and named BOXEE (all uppercase). Also make sure you use at least FAT32 or NTFS and NOT FAT (also known as FAT16)
• Did you put the content of the install folder on the USB disk? And not the entire install folder
• Did you make any typos on the Boxee Box? You should add the hack string (;sh /media/BOXEE/install.sh) to your hostname. So if your hostname is "boxeebox" (the default) then you should change it into "boxeebox;sh /media/BOXEE/install.sh"
• Make sure you enabled the "Enable Windows file sharing" checkbox

If it still doesn't work:

• Did the Boxee logo on the box turn red? If not, there is something still wrong with your USB stick
• If the logo did turn red, then check if your Boxee Box is connected to the internet. This is required to get the latest version
• If all else fails, ask on the forums for help