FAQ

How do I get fanart to show up?

For movies

Every movie must be in its own folder. Within that folder next to the video files there must be a file called fanart.jpg. Your movie folder should typically look like this:

Movies
+- [MovieName]
   +- [MovieName].nfo
   +- [MovieName].mkv
   +- folder.jpg
   +- fanart.jpg

For TV Shows every TV Show must be in its own folder. And every episode must be in a separate Season folder for the season it is in. The fanart.jpg must then be placed in the main TV Show folder. Your TV Show folder should typically look like this:

TVShows
+- [TVShowName]
   +- tvshow.nfo
   +- folder.jpg
   +- fanart.jpg
   +- Season 1
   |  +- [TVShowName] 1x01 - [Title].mkv
   |  +- [TVShowName] 1x01 - [Title].tbn
   |  +- [TVShowName] 1x01 - [Title].nfo
   |  +- ...
   +- Season 2
   |  +- ...
   +- ...

The install failed. What went wrong?

First check:

• Your USB stick should be formatted and named BOXEE (all uppercase). Also make sure you use at least FAT32 or NTFS and NOT FAT (also known as FAT16)
• Did you put the content of the install folder on the USB disk? And not the entire install folder
• Did you make any typos on the Boxee Box? You should add the hack string (;sh /media/BOXEE/install.sh) to your hostname. So if your hostname is "boxeebox" (the default) then you should change it into "boxeebox;sh /media/BOXEE/install.sh"
• Make sure you enabled the "Enable Windows file sharing" checkbox

If it still doesn't work:

• Did the Boxee logo on the box turn red? If not, there is something still wrong with your USB stick
• If the logo did turn red, then check if your Boxee Box is connected to the internet. This is required to get the latest version
• If all else fails, ask on the forums for help

Something went wrong and now my Boxee Box keeps restarting

This is usually when something is really wrong with the installer on your USB drive. This shouldn't ever happen, but if it does, don't panic. Just unplug the USB stick and everything should work again.