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Tabnine extension for Visual Studio 2022 hangs very often #673

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once opened this issue Jan 20, 2025 · 1 comment
Open

Tabnine extension for Visual Studio 2022 hangs very often #673

once opened this issue Jan 20, 2025 · 1 comment

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@once
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once commented Jan 20, 2025

I've been using Tabnine since version 1.6.xxx and since than it has an issue in Visual Studio 2022 Community Edition. It periodically just hangs the whole IDE, so it becomes unresponsive for several seconds. Then in 50% cases the IDE is totally terminated and closes.
It also show info, that Tabnine was that extension that caused the issue (see screenshot). Please help to resolve it!

Image

gz#38342

(related to Zendesk ticket #38342)

@TzufTabnine
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What is your plugin version?
What version and edition of Visual Studio 2022 do you use (make sure it is 17.7.4 or newer)? See the system requirements here.
Please send us the Visual Studio 2022 log files. See here how to do that.
Please send us a screenshot of the IDE proxy settings.
Try running the curl command in your terminal/CMD (not Powershell) to your server URL (curl -w "\nRoundtrip time is: %{time_total}"{server URL}) and send us the output.

If you are on SaaS:
curl -w "\nRoundtrip time is: %{time_total}" https://c2.p.tabnine.com/health

curl -w "\nRoundtrip time is: %{time_total}" https://api.tabnine.com/health

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